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I've had my myTouch for about a month now and have been lurking around the forums for about the same amount of time. With adequate research, I've been able to successfully root, install and run my phone with Maxismo's HERO rom. Successfully meaning have done all that can be with a 4GB class 2 SDHC.
Now to the title. Yesterday morning after a quick McDonalds run, a friend and I decided to post and enjoy our 600 calorie breakfast in the car while I had Pandora running on my Magic through the car audio jack. To no surprise, friend decides that it is a good idea to slide my phone off the armrest, onto the cupholder where a half-filled cup of McD's orange juice parked itself with no cover.. I blame the lady at the drive-thru for not giving us straws. It was in there for a good 5 seconds.
A **** load of used Kleenex's later, I examined the phone and found that the water-damage indicator was still solid white. Aside from the apparent stickier feel, everything seemed fine.. Until I got home. A couple hours later, I reached for my phone to find that it was vibrating. No call, no vmail, not even a text from homegirl to see how my phone was doing. I had tried all the "phone-drying" methods, from Dust-Off to submerging your phone into a bowl of uncooked rice and I still sit here writing this, with my month-old myTouch dancing around my desk like it was happy to see me.
My first question is, has anybody encountered such a problem? If so, has anyone devised a way to remedy this? Second, I have PHP through T-Mobile (phone insurance for those overseas).. Should I just un-root, suck it up and pay the $130 deductible?
I met up with homegirl later on that night and yes, she was happily myTouched.
I shall await replies if any. Thanks for reading.
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Taknarosh said:
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Click to expand...
Click to collapse
Water level indicator is on the lower right hand corner of the battery compartment. It's a round white sticker.
Phone was left (battery and cover off) in a bowl of rice as I mentioned in my post. I think it's the dried up sugar stuck on the board that's causing the phone to act up.. Gives a whole new meaning to "sweet phone".
tazz9690 said:
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Click to expand...
Click to collapse
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
mausheezy said:
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
Click to expand...
Click to collapse
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
mausheezy said:
I met up with homegirl later on that night and yes, she was happily myTouched.
Click to expand...
Click to collapse
ROFLMAO!
I agree. Keep the phone and report it stolen.
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
tazz9690 said:
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
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Click to collapse
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
Tech no logy said:
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
Click to expand...
Click to collapse
Haha. I tried it out with a bunch of post-its and it seems to have alleviated the volume issue slightly. I think I do have to open it up though coz it's still acting up. Thanks for the tips.. Maybe I should blame it on a McDonalds staff member.
softbanksucks said:
ROFLMAO!
I agree. Keep the phone and report it stolen.
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Click to collapse
Haha I think I will.
donepate said:
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
Click to expand...
Click to collapse
Thanks. You might expect an email from me pretty soon.
mausheezy said:
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
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Click to collapse
it's a good thing you have insurance then and you told them that you "lost" it or it was "stolen"
Yesterday I dropped some juice and in an attempt to be extra careful, I ended up being the opposite and my phone slipped into the juice where it had fell but only a bit of it.
The keyboard plastic did result in coming up which I put back, but the phone was actually working okay.
It was starting up car panel a number of times despite not even clicking on it and it not being on my home screens.
One problem that is continuous is that the screen auto rotates. I have not enabled this option but now it does it even though the box is unticked.
I have had it for a little over a month. Should I ask to get it replaced?
Well the sugar and liquid are wreaking havoc to your phone's guts.... How is the water damage indicator under the battery?
I take back the comment about the car panel as it is on one of my home screens.
How do I check the water damage indicator? Sorry a bit of a novice here.
htczphone said:
I take back the comment about the car panel as it is on one of my home screens.
How do I check the water damage indicator? Sorry a bit of a novice here.
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Click to collapse
Under the battery, it's the tiny white dot! If it's not white then it's been tripped and that makes warranty replacement a *****
I have to say again that the car panel actually is showing up even when I haven't gone to the app, at random times. Not sure why this happens.
The dot is still white.
htczphone said:
I have to say again that the car panel actually is showing up even when I haven't gone to the app, at random times. Not sure why this happens.
The dot is still white.
Click to expand...
Click to collapse
Well Pretty much guarantee that something got toasted. Which blows. You can try turning it off for a while and see if it kind of just sorts itself out...
Beyond that, even though the liquid damage indicator is not tripped, I bet if you sent it in for warranty they'd find damage in there and charge you the full price. Your best bet is to either do an insurance claim, or find a cheap replacement on CL.
Or if your phone mostly functions and the few glitches don't bug you, just use it as it.
EDIT: Or... the SUPER DUPER shady route is that you could sell/trade your phone on CL and if it's mostly functional they might not notice. I'd avoid that though, as karma is an evil, angry *****.
Hello. I hate to even make the post, but I do so love XDA-developers, and maybe somebody can help me out.
I managed to dunk the phone, lets not discuss how, in some pond water. I scoured the int3rwebz for solutions and seemed best advice was to dry with desiccant and a suggestion of an alcohol wash or use of electrical contact cleaner.
The phone was on when dropped, off when recovered. Water damage indicator on the phone was tripped, but the battery still shows red x's. Waited the requisite amount of days and the phone works! everything works.
Now the problem- I get a bit worried about the left over pond scum and I decide I'd be the mad scientist to use electrical contact cleaner on it. Sprayed the suspect areas and immediately blew out the phone with compressed air, let it sit a few nights in desiccant. Now I have some small bubbles in the screen( which was NOT sprayed...) . FML. figure they may be trapped cleaner and eventually evaporate. Not a huge deal, just a bit annoying.
THEN I realize my vibration now does not work. I attribute this to either the water or contact cleaner.
I am now one of a million posting "PHONE GOT WET HALP!!!" and I apologize for such a newbie post, but is there any hope for the vibration to begin working again magically?
Haptic feedback is a fairly big part of this phones operation, and I use silent mode at work with vibration.
If I am screwed on the vibration I have another newbie question:
Can you set different ring tones or sms tones to certain contacts? I have had phones that do this in the past but I cant seem to find anything on this one. I am using the newest version of fission at the moment- 2.6.1.
THANKS for any help/ useful information!
-Andrew
If you look in the battery compartment, I think in the lower left, you can actually see the vibration motor. I would check and make sure that nothing is blocking it. However, I would venture to say that being that it is the only (powered) moving part and being it being so exposed, I would imagine that it would be the most likely to get short circuited or otherwise damaged by the water.
Concur
-Gilgamesh- said:
If you look in the battery compartment, I think in the lower left, you can actually see the vibration motor. I would check and make sure that nothing is blocking it. However, I would venture to say that being that it is the only (powered) moving part and being it being so exposed, I would imagine that it would be the most likely to get short circuited or otherwise damaged by the water.
Click to expand...
Click to collapse
I would concur that it was probably short circuited. Do you have insurance?
I agree. I absolutely did not purchase insurance. Live and learn. That's why I don't mind using it as is.
On to the second question- any way to select varying tones for different contacts in phone ringer/ sms tones? Would I just find something on the market for this? again using fission ROM.
Can you change the green missed call/ sms received LED?
I should have left the phone as it was after drying and not gotten paranoid about the "left over pond scum mineral residue" Oh well.. again live and learn.
Thanks again for the replies.
-Andrew
Open the contact that you wanna change, hit menu and select "options" and it's obvious from there. As for the LED, try an app called Missed Call.
Sorry I missed those to begin with.
atothec said:
Hello. I hate to even make the post, but I do so love XDA-developers, and maybe somebody can help me out.
I managed to dunk the phone, lets not discuss how, in some pond water. I scoured the int3rwebz for solutions and seemed best advice was to dry with desiccant and a suggestion of an alcohol wash or use of electrical contact cleaner.
The phone was on when dropped, off when recovered. Water damage indicator on the phone was tripped, but the battery still shows red x's. Waited the requisite amount of days and the phone works! everything works.
Now the problem- I get a bit worried about the left over pond scum and I decide I'd be the mad scientist to use electrical contact cleaner on it. Sprayed the suspect areas and immediately blew out the phone with compressed air, let it sit a few nights in desiccant. Now I have some small bubbles in the screen( which was NOT sprayed...) . FML. figure they may be trapped cleaner and eventually evaporate. Not a huge deal, just a bit annoying.
THEN I realize my vibration now does not work. I attribute this to either the water or contact cleaner.
I am now one of a million posting "PHONE GOT WET HALP!!!" and I apologize for such a newbie post, but is there any hope for the vibration to begin working again magically?
Haptic feedback is a fairly big part of this phones operation, and I use silent mode at work with vibration.
If I am screwed on the vibration I have another newbie question:
Can you set different ring tones or sms tones to certain contacts? I have had phones that do this in the past but I cant seem to find anything on this one. I am using the newest version of fission at the moment- 2.6.1.
THANKS for any help/ useful information!
-Andrew
Click to expand...
Click to collapse
First off, this isn't really a newb post. Not once have I seen "is there any to trick Verizon into sending me a new phone blah blah blah"
Second, I think you got really lucky here especially for the phone having been on, and ESPECIALLY that the battery didn't get wet or damaged. For what happened, the vibration being gone is pretty minor damage.
orkillakilla said:
Second, I think you got really lucky here especially for the phone having been on, and ESPECIALLY that the battery didn't get wet or damaged. For what happened, the vibration being gone is pretty minor damage.
Click to expand...
Click to collapse
I agree. I guess mad at myself because it was ok before the contact cleaner (d'oh). Oh well, maybe it will reduce some corrosion.
And thank you -Gilgamesh- Don't know how I missed that. I'll try that app as well.
I have a hard time contact cleaner as being the culprit. If it damaged electronics, then it would kind of defy the whole point? Not trying to argue, just seems like it would be the least likely thing to do it. Was it powdery or foamy or something? Maybe it clogged up mechanism, maybe try poking at it with a quetip or something to dislodge it? Or maybe the air pressure pushed some moisture further inside where it could do some damage? Either way, guess I'll make sure to stay away from using it myself anyway. >.<
WELL.. the electrical cleaner in question does say to re-lubricate any movable parts as the cleaner will most likely dissolve oil/lubrication. My guess is that this vibration motor was lubricated if only in a small way.
I agree, unless the phone was submerged in something KNOWN caustic or corrosive, then I would just dry it, and be done with it. (I do also have the new screen bubbles/ dead pixels after the cleaner too.) I read the stories of people submerging in high grade alcohol after the water based dunk so I thought what the heck and the mentioned area in the lower left- looked like a board to me- was sprayed (of course with battery out). I tested the stuff on paper and it was dry within seconds just from air. I sprayed the phone out with compressed air afterward and another few nights in industrial strength desiccant.
So now I'm wondering if I spray some lube (WD-40 just a drop?) into this area in the lower left (Vibration motor?) of course with battery out and adequate dry time?
Thanks for staying with me. I installed a few LED applications and now at least know how to set different ring tones for different contacts.
Of course I'm ecstatic that the display even works after the submersion. I was already pricing 6-700 phones and even thought of...dare I say it... downgrading.
-Andrew
I really wouldn't. WD-40 is high pressure, thus when the tiniest little squirt would prob end up coating most of the inside of the phone. With the battery out I doubt it would cause any shorts, but it may still cause via corrosion because of the chemicals. IF I were to use any type of lube on it, I'd use something made for moving parts, such as the little thing of oil/lubricant you get with a hair trimmers. That way you can easily just put a small drop. That being said, I have no idea what effect using such a product might cause. May fix it, or could permanently damage the phone. Never really tried anything like that.
Personally I would just cut my loses now. There isn't very much damage, and you don't know how much more damaged could be caused by doing something like this. Just my opinion.
Yeah probably best to leave well enough alone at this point. Working screen for the most part, everything else working, just a dead vibration mechanism.
Lesson to be learned for anyone searching- if you have no real reason to beleive the device will be corroded by the substance the device was submerged in... JUST DRY IT WITH DESICCANT! Like I said mine was on and streaming music when dropped, completely off when recovered. I thought it was shorted out for sure, or at least would have tripped some kind of fuse only to be known by verizon/ motorolla techs to be cheaply replaced for refurbished units.
Anyway... just glad to still have a working device. Now to live this down as the GF got a $0.01 droid 2 at the same time as i did, but hers works perfectly fine (I smell a sabotage in the near future.....)
-Andrew
HAHA good luck with that.
atothec said:
Hello. I hate to even make the post, but I do so love XDA-developers, and maybe somebody can help me out.I
-Andrew
Click to expand...
Click to collapse
cant help you on the vibration part but for the contacts, try going to the contact hitting menu button-->options-->ringtone
edit: i was beat to it, my internet was slow to load and saw no other posts but he OP lol.
-Gilgamesh- said:
If you look in the battery compartment, I think in the lower left, you can actually see the vibration motor. I would check and make sure that nothing is blocking it. However, I would venture to say that being that it is the only (powered) moving part and being it being so exposed, I would imagine that it would be the most likely to get short circuited or otherwise damaged by the water.
Click to expand...
Click to collapse
HA! Decided that id add a drop of wd-40 to the vibration motor. After re-reading gilgamesh's post here I remembered seeing a turbine like piece of metal spinning with the compressed air. I was thinking the very lower left where the main board is exposed, but this is pretty much to the left of the middle of the battery. You can see a white motor with gears on the output shaft and the "spinning metal fan blade...thingy"
so, I pull my battery and.... blue silica desiccant ball! Dunno how I missed it. Removed it with a pencil, battery back in, fire it up, success!
So now I just have what im guessing is some left over cleaner under the plastic screen, but it could actually be lcd damage. Ill just have to see if it ever evaporates.
Still in the running for luckiest unlucky droid 2 user 2011!
thanks again guys,
-andrew
Oops- double posted. Anyway moral of the story is use desiccant, but block all passages (I used cotton on the audio jack and port at lower left that goes to mainboard, but forgot the vibration motor.) And don't get any cleaner anywhere near the screen as it seems to have messed up my lcd a bit.
Also- if your vibrate stops working make sure that metal fan spins freely when you blow on it/ use compressed air.
-andrew
Congratulations!! Glad to hear it's fixed now!!
Yeah I think that award is going to you lol. Glad to hear you fix it.
Damn you're one lucky mofo...for being unlucky that is...
Sent from my Evo "Z" unit on xda app.
Actually, I would say the opposite. One of the luckiest. Dropped it in a pond and came out working perfectly, in the end.
After a trip to a shower my HTC One was declared dead (boot loop even after rice, humidity remover, heat, and others) I figured I would open the phone even it it meant that I could destroy it. It turns out that all you really need is patience and tools already available. Sure, I did bent the upper cover but, hey, everything else is intact.
I started by removing the volume button and started using those "guitar picks" around going down. Added some heat to unset the glue and moving slowly I started prying open the right side (when you are looking at the lcd). Than continued moving down until the left side was stuck. After that I went high on the volume button to set the whole right side open.
Now I'm using the other tool (the one that looks like a lever?) I started opening the left side. This side was a lot harder so I applied heat again. After that the glue wasn't an issue and it started to open nicely. Now I have the phone open and I'll see if I can get it working again.
Sorry for the English. I'm too excited to correct the mistakes and I'm not from an English speaking country.
Edit: added tools pictures.
The guitar picks were used to start opening the phone. The green and blue tool were used to open the left/top/bottom sides. The light blue tool was used mostly as a lever on the right side that was already open.
Edit2:
Video will be here shortly: http://forum.xda-developers.com/showpost.php?p=48832250&postcount=22
Overall experience while opening the HTC One (compared to the iPad 2/iPhone 3G/S/4S/iPod touch 5th/Motorola Atrix/Transformer Prime) I would give it a 4. The iPad being a 2 (almost impossible to open without a heat source and nearly impossible to mount a new glass without issues).
Uhuhu said:
After a trip to a shower
Click to expand...
Click to collapse
... Should I ask why?
To fix the purple tint caused by heat on the camera sensor. thats why.
chc31 said:
... Should I ask why?
Click to expand...
Click to collapse
After dropping my an old phone in the toilet (Before I went ) never again. My phone is barred from the bathroom unless its in my pocket. I guess the OP wanted to have some alone time with his phone.........................
chc31 said:
... Should I ask why?
Click to expand...
Click to collapse
TuneIn, on the upper part of the bathroom/shower (we mostly call it "box" to take a shower while listening to music.
Wow I think that this would be very usefull for other people who want open it...
Von Ropen said:
Wow I think that this would be very usefull for other people who want open it...
Click to expand...
Click to collapse
Well, it clearly isint. He just wanted everyone to know that he was able to open the phone.
Ok you did a pretty amazing job. Now let's move on.
Sent from my One using xda app-developers app
jags_the1 said:
Well, it clearly isint. He just wanted everyone to know that he was able to open the phone.
Ok you did a pretty amazing job. Now let's move on.
Sent from my One using xda app-developers app
Click to expand...
Click to collapse
Sorry you meant he was able to break the phone
Von Ropen said:
Sorry you meant he was able to break the phone
Click to expand...
Click to collapse
Phone is back. 100% working again. After opening it up I used a hairdryer on the "on/off" switch, left it open to cool down. After an hour I left it charging and left it there. It wasn't boot looping anymore and it turned on.
Uhuhu said:
Phone is back. 100% working again. After opening it up I used a hairdryer on the "on/off" switch, left it open to cool down. After an hour I left it charging and left it there. It wasn't boot looping anymore and it turned on.
Click to expand...
Click to collapse
But it is the same phone? how did you repare the top right corner of the screen that was completely off centered?
Von Ropen said:
But it is the same phone? how did you repare the top right corner of the screen that was completely off centered?
Click to expand...
Click to collapse
Same phone. I just glued it back to position with a superglue (superbonder is the trademark I've used). Used a toothpick to smear it gently and used some phone books to keep things in place. The top aluminum part was bent but the superglue is now holding it.
About the video, I'm not sure I'm willing to open it again. It would be awesome tho..
I have read that under the speaker grills there are screws holding it together.. did you encounter these screws?
twerg said:
I have read that under the speaker grills there are screws holding it together.. did you encounter these screws?
Click to expand...
Click to collapse
Found no screws. It's stuck together in one piece by some clips on the white border only. It's also glued around the same white border.
Follow-up: The phone is still working fine but not charging anymore. I'll wait to open it again later, in about two days or so, and than I'll video the process to see if there's something wrong. Hopefully it's fixable. And I hope I can open it without issues just like the first time. If it doesn't charge I'll see if I can get a new charging port (maybe the water did some damage by rusting the contacts of the port).
It seems that the phone is playing tricks on me. It's charging today.. Go figure..
Could be the water damage. I read where people with different phones talked about the phone acting weird like it just stop charging or the screen won't come on. That would come and go without warning. Remember my father in law damaged a phone once when he was a truck driver and delivering his load in to a walk in freezer. He made many trips in and out and I guess from the extreme cold to heat made it condensate inside the phone. Where are the water damage labels on the phone beings you had it open?
Sent from my Nexus 7 using Tapatalk 4
Double post.
Water labels are intact and since htc left Brazil we don't have an authorized to fix it so I opened it and saw that there is no water indicator in red. The water damage sticker is below the flash. Look at the pictures and you'll see a white sticker below the flash and another close to the usb port on the lower side of the phone. Not sure if the second one is a water damage indicator..
I'll keep using the phone till I get some alone time to open it. Tho I'm worried that I might break the phone this time (since it's working again - for no apparent reason).
So, yeah, there's an issue with the charging. Not sure if it's the port or the phone. Tested different chargers and it won't charge while it's on nor when it's off. After a day off it charged (yesterday) but now it won't charge. This sux. I have to find out what's going on. So, yes, I'll have to open it again. I can't have a phone that will be used to drive using gps all day behaving it like that. Phones won't last 4 hours on battery alone while using gps.
Added new picture with tools used..
Sorry for the double/triple post, but it's the best way to keep everyone informed..
If I helped you in any way please consider donating something so I can buy a new phone. The HTC One is dead due to an issue with the USB connector or something else that I'm still not aware. I will use this phone as a test bed from now on to see if I can fix other stuff without breaking too so I do need a new phone. You can donate here: http://bit.ly/1a9vqqg
Thanks and enjoy the video! I hope it helps a lot of people.
A video will be uploaded here: (it's 04:37am GMT -2) and still 205 minutes left to upload. Video will be 720p and it's 1.2gb so yeah, it will take a while. But now I'm off to bed. And sorry for my english. I'm ok writing but I'm so so when speaking. I said I would edit the video but since it's just shy of 19 minutes I figured I would leave it like that.
If you guys have any idea on what to do to help me fix the charging issue I would see if I can try that now that the phone can be easily opened. :fingers-crossed:
Hi guys,
These forums has helped me a lot so here I am trying to give something back. So here's what happened.
I have just received my Z3C from the Sony service centre as the waterproofness of this phone is sadly, not that reliable. I went swimming in a river with this phone while taking pictures and shooting videos, and the next thing I know. Bam, the screen goes dark and the phone was dead. I did not submerge it for a long period of time either. I took underwater videos for around 2-3 minutes and I resurface it again. It worked flawlessly for the first 2 videos but the third time is really not the charm. I thought the battery was dead at first but later that night when i tried to charge it, i saw water vapours inside the lens and that was when I realised the horror that I am in.
I did secure the two flaps many times before diving into the water so its not an issue of carelessness. The incident also happened after 1 and a half months after I owned the phone so I don't think the integrity of the rubber flaps would have been compromised by constant opening and closing for charging by then. If it is, then it is another thing that we should be worried about.
What I think happened was the current in the river (although not strong) might have had an effect on the integrity of the rubber flaps and caused the leak. I have submerged my Z3C in the bath tub a couple of times before and it was fine. However, the currents of the river might not be that forgiving towards the phone. THEREFORE, I urge caution towards my fellow Z3C users when taking it towards watery places as you might taste the same tears of disappointment just as I had.
Don't get me wrong, the phone is awesome, and I still love it very much, but lets just say that I will not be putting it even near a glass of water next time around. Hope this post can help save a few people from suffering the same fate as I am in the future.
Thank You.
Curious if you're going to make a warranty claim. The waterproof feature is a Catch-22: there's no way to substantiate the user's claim that the flaps were all properly sealed, so Sony will say that water intrusion was due to carelessness.
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
This is just bad luck. You have a faulty unit. Mine is working fine after some movies into the pool, soda spilled all over it, etc. Thanks for the friendly warning
waterPOOF
A friendly reminder:
Just don't use the phone on any type of water, though it can survive on the rain but as far as i concern, i don't trust the waterproof/water resist of xperia. Don't also use water to cooloff your phone if it overheats. Remove any protective case and cool it down for a minute.
For more protection, you can look for a waterproof pouch with double zip lock if you want to use the phone in watery place. I always use that kind of pouch and i can still shoot nice photos.
Some Info regarding Waterproof and Water Resistant [HERE]
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
kentaurest said:
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
Click to expand...
Click to collapse
Oh wow, to think that someone had actually suffered the same fate as I am. For the warranty claim, I did sent it back for repairs but after I got back, it just came back with more problems. As a result I had to send and resend the phone for a total of 3 times. In the end, I also requested a new phone and they did agree to it (After countless phone calls and arguments). However, the overall process took me over 4 months (no kidding) and god knows how I feel during that time. Not every country's Sony service centre was excellent and mine was particularly bad. Still, I'm glad you could get a new one for your troubles as well .
People,
I have an old z3c, second hand, with back cover replaced by my self and a shabby flap.
Trust me, I am a perfect unconscious without care for his own things.
This to say that I'm used to clean my phone under tap water, and during these holidays, I make some videos under river and waterfall, and also a lot of photo and video under the sea!
Yes, I'm unconscious and luky, but just to say that not all z3c are defective in waterproof
When a phone or anything says ''water proof'' to me that means ''Slightly better than water resistant''
I dont ever intend to submerge my Z3C in water. To me it just adds a little bit of peace of mind when it comes to spills or accidental submersion and a quick pull out of water.
thobi3 said:
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
Click to expand...
Click to collapse
Why wash it every week? haha..
I also met this problem last week. It was not really water-proof.
I only washed it for 30 seconds and the screen went dead. I send it to the support to repair it, after they check it they found it is impossible to repair. Hopeful they send me a new one back. I swear this time I will never trust its water proof.
One thing i have noticed about the seals under the flaps. They need to be carefully cleaned BEFORE you close up the flap. Not a problem for the one over the SIM card as its rare to open this.
Major issue i think for the one over the USB port. I have usually found that after opening there are "bits" in there where they can interfere with the seal. They accumulate on the phone and case in normal use, and then drop in when you open the flap.
I use a magnetic charger and really only use the USB for large file transfers from or to the PC, and under my PC screen i have a good quality paintbrush and i check to make sure no hairs get left behind.
The seal just slides in much like a lot of "tough" cameras. Pressing the flap in hard makes no difference. The seal and mating surface must be clean and smooth.
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Wew
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway:
Just use your phone... :good:
Click to expand...
Click to collapse
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Wew...
Gh0stzer0 said:
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Click to expand...
Click to collapse
Well my point is that there are many threads (not countless... ) about this phone not being waterproof and that is just WRONG!
This phone is build to be waterproof, it is commercialized to be waterproof (and yes!!! when Sony focuses that much on how you can use this phone under water then you should also expect the phone to actually be waterproof...) and it is sold to be waterproof...
As long as the flaps are closed properly it is waterproof!
Every post about the phone not being waterproof is a warranty issue because it's a faulty unit.
It's very nice of you to come with this friendly warning but it's almost the same as saying to people, that they should not drive around on their bicycle because they might risk to get a puncture...
So far my phone has been under water many times - also in rivers with strong water - and there hasn't been any problems what so ever and if it should ever come to the day, that my phone breaks due to this usage then it will be a warranty issue because the phone is supposed to be waterproof... :good:
As long as the flaps are closed properly it is waterproof!
Click to expand...
Click to collapse
The problem is imo in the rear glass or screen sealing which starts leaking over time.
Markers under the flaps were white when my phone died after washing under the tap.
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Click to expand...
Click to collapse
Well, so much for SONY standing behind the waterproof claim:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This is technically the right thing for Sony to do, but it sure is complete BS that they wait until after they sell millions of these under false pretenses.
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
Foxhunter123 said:
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
Click to expand...
Click to collapse
I agree, but the tech site is doing what Sony isn't, and that's being transparent with this new info. Song is basically making changes to its warranty and support policy without informing the customer. If something does happen to our phones, then Sony will say it's not covered because of this fine print.
If HTC ever makes another compact flagship, Sony would lose me as a customer.
Sent from my D5803 using XDA Free mobile app
well, add me to the list of people who lost their phone to water damage.
I made the pressure test before entering in a small lake and it all looked alright. after taking some pictures the screen started switching itself on and off.. I immediately switched the phone off, took out the memory and sim cards, left the flaps open and put in in a dry place. Once I got home I put it in a bowl of rice (which is supposed to absorb the remaining humidity) but after a night it still wouldn't switch on.
I have used the phone under water on several occasions before, so it's not that it was faulty from the beginning. What I noticed is that on the inside of the flaps there is a small rubber sealing, which came off almost by itself when I opened the flap to get the water out.. I guess that could be the issue.
Farewell to the z3c forums, I won't spend another 400 bucks on a z3c so for the time being, I'll revert my old s4 mini..