[Q] Charging problem with 4.4.3 - Nexus 4 Q&A, Help & Troubleshooting

Completely stock unrooted Nexus 4. Just upgraded to 4.4.3 via OTA a few days ago.
Charging via USB from a computer (as opposed to a wall outlet) now doesn't work right. It always used to take longer since there was less current available, but now it doesn't work at all. If the phone is on, it will actually lose power rather than charge over time when hooked to the PC. If the phone is off, it will charge, but WAY WAY slow, left mine hooked up to my laptop all night (~7 hours) and it only went from 10% to 60%, whereas previously it would have been fully charged in maybe 3-4 hours.
?

I found the issue. Shortly after I updated Android, I updated my Good For Enterprise app for my work email. So long as Good is running in persistent mode, the phone will not charge via USB and the battery drains wicked fast (basically two sides of the same problem). Shutdown Good and everything works fine. God I hate Good.

Related

[Q] Blade constantly rebooting

Hi, I have a brand new Blade. I did not make any changes to stock rom, phone is not rooted. It is just as I've unpacked from box. But on saturday my phone freezed when using sygic navigation a then it did not want to start. Just constant reboots. Even with sim and sd card outside. After a while, when I let phone without battery, it booted correctly and it was working good. Yesterday evening I charged it, but charging stopped on 70%, red LED was not shining. It was about 10 pm. I took phone to bed with me and today morning (after 7 hours) battery was only 10%. During my travel to job phone run out of battery. In my office I connected phone to charger and power it on and it start rebooting constantly. So I powerd it off, waiting to be fully charged. I seems to me like a very strange behavior. Could the phone be faulty?
It does sound odd. How long did you let it charge to begin with? Just let it charge like 12 hours to verify if the battery/hardware is faulty. If so I'd get it replaced.
RMA
I've already taken to reseller. Phone had problems with signal. It losts signal and was unable to get connected back to the network. Fully charged battery was at 30% after four hours of idle (after hard reset, without any software, only joined to gmail). It is a pitty, it is good phone. Reseller is out of stock, so I have to wait until new supply.
I see. It's an excellent phone. I'd just wait for new supply and get it replaced if I were you.
Hopefully your next one works.

Nexus 7 Not charging properly since CM11

I've had an original Nexus 7 since it was release and had kept it stock. However it was running really slowly, after suffering that for months I finally got time to look at sorting it.
I decided to root it and put on a new ROM. I choose CM11. I downloaded and installed CM11 M5 along with GAPPS. After installing it the updated to CM11 M12.
I set the nexus up yesterday with all the different apps I needed etc. I also installed the apex launcher and altered the DPI to 160 using the rom toolbox.
I noticed however that the battery was decreasing whilst I was using it even though I had it plugged into my laptop. I don't normally charge it this way so ignored it. When I had finished the battery was down to 16% so I put it on the dock and left it overnight. When I looked at it this morning it had powered off, it switched back on but only showed 2% and quickly turned back off again. I took the lead out of the dock and plugged it into the nexus and left it. When I came back later it was up to 16%. During the day it has been used some of the time (whilst plugged in) and left on charge the rest of the time. My daughter was just using it and it powered off so flat again.
With the stock ROM it charged quite quickly and would have to be doing some intensive gaming etc to use more battery than it was charging but since the ROM update just general use flattens it quicker than it can charge and charging is taking much longer.
I was using an ipad plug with the dock and the original ASUS lead, but I have tried the original ASUS plug and the original lead but it has made no difference.
Please don't tell me I'll have to go back to stock as it is so much faster now - it doesn't lag any more and I've spent ages setting it all back up as I wanted it with separate user profiles etc!
Is there an easy fix? I've done a bit of reading about fastcharge kernels but have no idea if CM11 has one but then I read that the fastcharge only affects charging from a PC USB port?

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!
Same problem here
Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.
I have the same issue - it started about 3 days ago
Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.
It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....
This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.
Well then, that makes 4 people now.
What's a good way to report this?
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.
flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
Click to expand...
Click to collapse
I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.
Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus
Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
Click to expand...
Click to collapse
I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.
I've had this issue since a few days ago, restarted the phone and it's come right for now.
Haven't experienced this in weeks now.
Seems largely gone.
Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).
Have not had this in a long time. It sort of stopped on its own. :S
Solved (for me anyways)
I just had to restart the device.
I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

N910C Crashing/immediately Turning Off Below A Certain Percentage

Greetings, everyone!
I bought an N910C Note 4 back in 2015, has been working flawlessly up until the last couple months where I couldn't go more than 5 minutes off the charger without the phone dying and having to recharge it again. About a month ago, I bought a new battery and it resolved my phone's performance issues completely. At least, so I thought.
After around 2 days of having the new battery, my phone has been giving me a new issue: The phone immediately turns off(No Samsung screen or anything) when un-locking the screen or when doing just about anything(Although Chrome seems to be an exception, I haven't tested it again yet) past a certain battery percentage(Seems to be around 60% or so) and is unresponsive unless I do a battery pull or I put the charger in. Now here's the thing though, after it turns off and I put the charger back in, it still shows either the same percentage it had when it died or sometimes 2-5% less charge. After I turn it back on, the cycle continues.
I've done the following:
-Tightening the screws on the phone
-Dialing *#0228# and re-calibrating the battery
-Charging via computer with third party USB and charging via wall with original charger
-Disabled Fast Charging
-Running in safe mode
-Deleting Cache Partition
I have rooted the phone two months ago, and it is on 6.0.1. I did do a factory reset prior to getting the new battery, but I will try again if it is suggested.
Thank you for reading and I appreciate any help.
EDIT: It seems that prolonged usage of an app(As in not switching between apps or closing it out) seems to give me usage all the way to about 34-14%, where the phone then shuts off.

Samsung Galaxy E7 - E700H Won't boot and won't charge

My phone was working fine. Today I've put my phone to charge and it was about 75% then I had enabled Stay Awake option in the developer option to update my apps from Google.
Because normally when I update and the screen goes off it doesn't update the app. So it was one way to do it. This method I've used for several years (I mean I was watching the phone while playing games on my PC).
But today, My phone was charging from a powerbank and I was in bed then I woke up to do some work on my PC. The phone was on my bed still charging and updating the apps but I saw that the power bank was low and my phone was turned off. I took the phone and it was hot and it wasn't booting.
I tried charging from its charger from the wall socket for more than 20 mins, the phone gets hot again but won't show any charging animation.
I tried connecting it to my pc via USB it doesn't make any sound.
If you have an idea what happened please tell me. I need this phone.

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