Hey guys,
I've had an LG G2 (D801) for about a month and a half now.
Well, I woke up this morning and it was not charged, so I charged it, but I noticed when I started the phone the LG Logo caused vertical white lines (semi transparent) up and down the entire phone where the logo was.
This is happening for any lighter colors on screen now, the clock, pulling up my pictures while browsing, whatever creates a light color it will bleed in a straight vertical line.
I took a screen shot, of course it looks fine, so I don't think it's software related...idk..
What the heck caused this change overnight? Is it common in smart phones, it's the first time I've owned one. Thinking about hitting up Asurion to get it replaced.
Actually the device is under warranty, I can get it replaced for like 20 bucks or so after I restore factory to it.
Just trying to avoid that BS if possible, it's surprisingly hard to find information on these symptoms. Any advice is greatly appreciated.
Related
Ok, weird or what.
Bought my tablet, as new from Ebay, still has warranty etc.
Anyway.
Turned tjhe devices screen back on, had be using it fine for the past week or so, and suddenly the device was black with white lines down the center, like the lines on the digitizer.
I clearly have a screen defect, hasn't beem dropped. Fully charged, what tje hell is going on.
How do I return the device, more importantly, will I still be able to or should I go to sleep crying over what a waste of money it was?
Any help is appreciated.
Oh, well the device is working again, but cannot explain what happened. Any ideas?
It was a black screen but the centre have was showing vertical white lines, almost like the digitizer.
Managed to gt a pic of it, this is what has started happening. Doesn't happen constantly, but seems to change to this randomly.
Turning the device on, plugging to charge for 5minutes fixes.
Any ideas please?
http://southwestdesign.org.uk/1.JPG
Hello,
I got the Galaxy S4 yesterday morning. Today around 9pm the screen was completely black. I could hear sounds and the buttons would light up but nothing worked. I pulled the battery and sim card as suggested via google search and still nothing. I got home and the screen came back on but it was really super bright with horizontal lines that were slightly shifted in one spot on top of each other. I plugged my usb from the charger into it a few times and eventually got a battery charging logo to come up. Had to do that a few more times before I got the screen back up. Now the screen appears normal but I'm scared that something happened to it. Either the screen is going to die soon or maybe it somehow over heated and that is why the screen was acting wierd. I just hope that since it seems normal now that I can get it replaced in store even though I can't duplicate the symptoms.
I'm curious as to what your take is on what's wrong with my phone? It had at least 75% charge before it started acting crazy. I don't want to keep it thinking it's fine and then after 15 days it goes out again and I'm stuck waiting for a repair to be shipped back to me.
Thanks
I just did a live chat with a Samsung Tech guy. He says it's because I installed an app or had a sd card inserted. He told me to uninstall Facebook and any ebook reading Apps and see if that fixes the problem. Do they think people fall for this? So incredible stupid if that's how they train their techs.
I was able to replicate the symptoms again. I bought the s view cover and when installing it had to press a little hard on the edges to snap into place. The screen went black again and did the same thing. Plugging to power then restarting fixed it. I found out that when I press the top right corner around where the time is, the screen flickers black and looks like I wants to cut out. Is there a sensor or digitizer located at that spot. If it's an issue when putting on a case, I see this is going to not bode well for the life of this phone. I went back to the dealer today and she gave me the number and location of a local samsung repair center. I'll have to give them a call tomorrow I suppose. Just be careful of any pressure being applied to the screen, even though mine has been acting up on it's own.
Just checked it now and it went totally black again and is not coming on. I've only had it a few days so not even enough time to load much stuff on it or customize it. I'm with Wind Mobile in Canada. It's getting boxed up and taken to the store asap tomorrow.
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
androidino95 said:
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
Click to expand...
Click to collapse
Warranty will cover it, when you contact them tell them you have tried all types of resets and factory restore.
They will issue you an RMA. Make sure you have the receipt of when you bought it, you will need to send it in with the phone.
I was going to send mine in for RMA but they wouldn't cover it under warranty because I bought it on EBay even though the actual phone was less than a year old.
Hello everybody,
Recently, a small black area appeared on my screen of my g2 verizon, like in the picture, and it bothers me
So i want to know if there is any solution to make it disappear or to fix it
Thank you
That looks like an issue with the lcd back light itself.
Can it be fixed yes....is it worth the hassle probably not.
If you're bold and skilled, a new lcd back light runs 5-10.00 on ebay & can be done in <15 mins
hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
fizbit said:
hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
Click to expand...
Click to collapse
Are you using a kennel with kcal support? Also have you considered changing the thermal paste? Couple of posts here about it.
It sounds like your issue is not the same as I have seen, but both V10 and the V20 have this curious "faux screen burn in/image retention" issue. I say "faux" because the particular issue I have seen can't be burn in. Burn in is permanent, it's literally an image burned into the effected pixels. But the issue with LG's is that there is an "after-image", often of icons on the notification bar, and it actually will change, fade away, or just be there for a while only to just suddenly disappear. I really don't know what could cause this, it happens often on my current V20, but also randomly and with no apparent reason or cause.
FYI some people have said this worked for them to fix the above-mentioned issue, but it requires root. I have not personally tried it. https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631