hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
fizbit said:
hello, i have a LG V20 (H910) and i owned it for around a couple of months before this happened. my phone randomly over heated, rebooted itself and then the screen turned colours; eventually, the screen lost it's functionality. all the buttons and such work, and registers very few taps; however, a while back, i went to a shop to have it inspected. the shopkeeper said it needed a screen and i had to pay upfront + useless information; albeit, with no proper 'inspection'. i think it's screen retention. it ghosts very badly, and gets a bit hot to the touch. at this point, the screen is completely useless.
can i get any recommendations on how to fix this, or replacement ideas?
and an explanation would be appreciated as well,
thank you
Click to expand...
Click to collapse
Are you using a kennel with kcal support? Also have you considered changing the thermal paste? Couple of posts here about it.
It sounds like your issue is not the same as I have seen, but both V10 and the V20 have this curious "faux screen burn in/image retention" issue. I say "faux" because the particular issue I have seen can't be burn in. Burn in is permanent, it's literally an image burned into the effected pixels. But the issue with LG's is that there is an "after-image", often of icons on the notification bar, and it actually will change, fade away, or just be there for a while only to just suddenly disappear. I really don't know what could cause this, it happens often on my current V20, but also randomly and with no apparent reason or cause.
FYI some people have said this worked for them to fix the above-mentioned issue, but it requires root. I have not personally tried it. https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
Related
Has anyone had an issue like this? My LG G2 on Sprint has lost touch sensitivity on a bar for about... 12% of the screen? It starts about a fifth of the way down the screen. Knock on no longer works,and I can't hit certain buttons (like install in the play store) in default orientation. I'm not sure why this happened, as I haven't dropped it or gotten it wet. I've turned it off and on several times since it started and I am going to try doing a hard reset next. I first noticed that my knock on wasn't working, then I went to play a little bit of bejeweled and realized I couldn't touch a certain row. I am very sad right now
Just a little bump, looking for some help.
yep same thing happened to me on my first G2. VS980. Now i'm on my second. just send it in for a warranty repair man.
According to vzw it's a common issue. On my 3rd G2 now, both previous devices had the same issue. Infurating.
Sent from my VS980
Alright, thanks. Hopefully sprint will be of some help to me.... I doubt it though.
Same problem I had on my Verizon version. Send it in for warranty.
I have the same problem with mine. Should I contact LG directly or go talk to someone at the Verizon store?
Contact lg directly for repair under warranty so that you won't be sent a refurb device.
Yep, Sprint is no help, so I need to send it to LG. Now I just need to figure out what to do for a phone in the mean time.
Sprint sucks!! I have had my g2 replaced 3 times since January!! Or is it LG?? SO ANNOYED
Sent from my LG-LS980 using XDA Free mobile app
Many ppl have reported this issue with G2,
Gloomba said:
Has anyone had an issue like this? My LG G2 on Sprint has lost touch sensitivity on a bar for about... 12% of the screen? It starts about a fifth of the way down the screen. Knock on no longer works,and I can't hit certain buttons (like install in the play store) in default orientation. I'm not sure why this happened, as I haven't dropped it or gotten it wet. I've turned it off and on several times since it started and I am going to try doing a hard reset next. I first noticed that my knock on wasn't working, then I went to play a little bit of bejeweled and realized I couldn't touch a certain row. I am very sad right now
Click to expand...
Click to collapse
I have same experience with my Sprint G2 LS980.
On receiving my G2 i noticed i had issues pulling the notification shade but i realised the problem clearly with first time play store setup. "install/update" button was not working as it was in that unresponsive area. I had not dropped it or anything and handset was received defective, but many people have reported sudden appearance of issue after some usage too. Cloudy also has mentioned it.
This does not seem to be a rare problem and has been reported by many. Got the set replaced from my ebay vender who was kind enough to change it.
Try to get replacement from your vendor. Else get the digitizer and main board changed in aftermarket shops. screen replacement only does not seem to be permanent fix for this.
Cheers
Ok, so first thing's first. I've been researching this for a few days now before creating this post. The touchscreen issues I'm finding online, are similar to what I'm experiencing, but the solutions have already been done, or my phone is not responding to them. I'm making this thread to see if anyone else has experienced the same issues or has any new news before I a) return my phone to stock, b) replace the digitizer, or c) buy a new one or upgrade to the G3.
My G2 was rooted, but kept on stock ROM with only small tweaks here and there. After the latest update, I noticed my work G2 had much better reception, so I returned my phone to stock to download the update. After updating, I re-rooted the phone, this time, the only thing I changed was the keyboard which I replaced with the G3 keyboard. Everything was fine for months until about a month ago.
It started with not being able to pull down the notification shade on the right half. No biggie, but after a week or so, it got worse. While using instagram, I noticed that the confirm button was sporadically responsive. Sometimes it worked fine, other times it didn't work at all. It began to progressively get worse on an almost daily basis. I decided to see what was going on and enabled both input options in the developer options menu. I found that the entire right side, about 1/8" was not responding to touch, the area not covered by glass screen protector( i removed it later while trying to troubleshoot). The upper right area showed about a half inch block that wasn't responding (the area where the data ribbon is). I was ok with that as instagram was really the only thing I used being affected.
About a week ago, the mid left screen area started being errratic. It began to get worse and started to affect the front touch screen buttons ( the area where the other data ribbon is). I enabled the input options again and saw that I now had a good portion of my left side of the screen was unresponsive. Even though I didn't drop it, I thought maybe the data ribbons had come loose as those 2 areas are where they are. I opened and disassembled the phone and re-sat the connctions after inspecting them. I double-checked all the other connections and LDIs in case humidity was the culprit. Everything looked good. Didn't fix the problem.
I've had to set my phone to unlock by facial recognition to ensure I don't get locked out, and changed my pin to use numbers not affected. I'm going to replace the digitizer, but wanted to see if anyone else had the same issue, or knew if it was, indeed, a software issue before I spend $75 (I will be replacing the digitizer and LCD to get it working sooner rather than risk damaging the LCD while replacing the digitizer and having to wait another week). I don't want to send it in to LG because I bought it on ebay and have no proof of purchase for warranty, and I want it working sooner.
One thing I noticed that may help with diagnosing, the screen now looks different when off. Before, in direct sunlight, you could see the dotted matrix from the digitizer, and that was it. Now, I can see the retangular pattern across the entire screen. I checked my work G2 which I just received a few months ago and the rectangular pattern is only visible on the edges of the screen, the center is black with only the dotted matrix visible. Keep in mind, this is in direct sunlight. In shade, the rectangles are visible on both.
I'm hoping it's a software issue, but I'm wondering if the digitizer is starting to separate from the LCD. I don't see any acutal separation though.
Thanks for reading the book, and for any feedback. Also, because it will probably come up, I want to avoid upgrading if I can because the G3 is just a little too big.
I restored the phone to stock with the most up to date software. Still doesn't work. It appears to be a hardware issue. I really thought it was software because the dead spots word for a split second after turning on the phone. Oh well. Guess I'm going to order a new digitizer or LCD combo.
I have a G2 LG D805.
I notice that sometimes the notification bar operated without being tagged, and after a while the screen does not react; I have to fix that lock and unlock the screen.
I upgraded to Kitkat and ROM changed him, to no avail.
I can not be so, is there any solution to this? Thank you
Scarlett25 said:
I have a G2 LG D805.
I notice that sometimes the notification bar operated without being tagged, and after a while the screen does not react; I have to fix that lock and unlock the screen.
I upgraded to Kitkat and ROM changed him, to no avail.
I can not be so, is there any solution to this? Thank you
Click to expand...
Click to collapse
I don't want to sound pessimist, but I think that what you are seeing is a common LG G2 touchscreen defect.
Some of the problems reported are:
1. Ghost touches
2. Over-sensitive touchscreens
3. Some specific area of the touchscreen does not respond to touch. Most commonly close to the top of the screen.
Unfortunately LG has not addressed these issues at all and there seems to be no permanent fix to any of those symptoms.
Some people have managed to fix some of the above with certain ROM/Kernel combinations, some have gone great lengths to even replace the whole screen/digitizer assembly only to find the problem returning after a few weeks or months.
I just read on Reddit that some user is on his 7th LG G2, so it's not just a "bad batch" with problems but a very common one.
I am experiencing the sudden touchscreen malfunction on the top part of the screen.
Good luck!
Thank you
i have gone through 2 digitizer assemblys and the problem still occurs.
Mine developed the bad touch area and phantom touches. The jerk at the local Verizon store told me he talked with "an expert" and that I had dropped my phone, after he told me it was a known problem. Told me to file a claim on insurance, which they turned down. Called Verizon's toll free number and lady was upset on how I had been treated and promptly overnighted me a replacement.
did you find any solution?
same problem with my lg g2 d802
Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again. Hi all dear members. Since the first day i bought this phone i've been seeing lots of screen issues about it but i never thought i would have one. It's proved me wrong.
So here's my problem, my device has developed halo all around it when the bg color gets grey. Most of the time , it's not obvious. I can live with that. Recently, my screen starts to show me some tv-like stripes every now and then, it doesn't last long. after one second or two, it disappera and then it'll show from time to time.
I'm afraid it's just the start. It's similar to most of the issue ppl claim as screen flikering or screen jittering or shaking screen, it's a bit different though.
Has anyone encountered the same issue. More importantly, has anyone found any solutions yet? I searched google and failed to find answers. And i looked into it on Baidu,a chinese search engine, where i found some answers that claims it's not the screen issue ,instead , it's just the ribbon cable is lose. And anyone who replace a new screen for that is stupid.I'm just not sure about this.
My phone was bought on the internet and shipped to China, thus, I don't have warranty to rely on. And my phone is only 10 months old. I never dropped it and i have kept it well.(LG logo on the rear back still falls off), I just don't get why LG made this so vulnerable.
Even though i have ordered the nexus 6, my g2 running CM12 is still crazily fast and I don't want to give up on it. I'm so happy about my d802 except for all issues about the screen.
Any help would be aprreciated. Thanks again.
Hi, I also have a problem with the screen on my lg g2, appeared to me that the white line disappears and comes back, when I do print screen and transfer the image on the computer that line is not visible, and that line is not always the same intenziteta.Try to do print screen and set an image or we send the mail to compare the problem
i'm so pissed about the screen, yes, my gnex bought 3 years ago looks yellow and ****ty. but other than that, totally fine, but for g2, ive read so many complaints about it. Guess no one has figured it out. Maybe I will open my phone and try to figure out when the screen completely goes crazy. During I type, it has happed for 4 times . so very annoying.
Sent from my LG-D802 using XDA Free mobile app
I think you should try to put in some rom, I hope it's a software problem, I found the solution for my phone cloudy g3:good:
i flash different cm12 nightlies. i don't think its a software related issue. I'm not the only one with this issue. Yesterday I opened this phone ,well with my fingernails. And coz I didn't have the right screwdriver, I wasn't able to open that black cover at the button down bellow the battery, but I cleared the places around the USB port and there's a black tape glued near the camera , I pressed it and I put the phone together and guess what, the problem was gone for one day, and I will continue to keep an eye on it.
Sent from my LG-D802 using XDA Free mobile app
Hi to everyone.
From 1 week my Mi9T has a ghost touchscreen.
How can i resolve it?
What do you mean by ghost touchscreen?
BranchPrediction said:
What do you mean by ghost touchscreen?
Click to expand...
Click to collapse
Screen responds to 'touches' you didn't actually make - like, there is a ghost touching your screen
oh, well i dont know how to fix that sorry. But maybe you touched the edge of the screen accidentally?
i have the same problem for about a week now! did you find any fixes?
me too
Me to. I have tried every possible solution. Eventually whole screen has been replaced on warranty.
No guys i dont find any solution. And now? How we can resolve it?
Pasquale91fg said:
No guys i dont find any solution. And now? How we can resolve it?
Click to expand...
Click to collapse
replacing the display is the only solution
i have the same problem, ghost touches in the upper side, near clock.. specially when phone is hot or i press the top of the phone
Im so angry ??? bc we have this phone not usable!!
It's a hardware failure. Faulty display. If you suffer from "ghost touches" you should back up the data you want to keep, and return your Device to where you have bought it from as it might still fall under warranty (depends op what the cause is, and where you live). This can also get worse over time making the screen partially unusable (which was in my case). contact the seller, or contact customer service from Xiaomi.
I suffered ghost touches at the beginning of December (owned the Device for at least a month). Tried every software options i found around internet that could resolve it, but it was to no avail. I proceeded to unlocking the bootloader, install TWRP, flash a custom rom... For a couple of days i was fine. After those few days the top part of the screen (the part with the status bar) rendered unusable, on custom rom and stock miui. Tested it and it seemed that the area increased and also decreased from now and then, which is strange. After contacting my seller they agreed on sending it back including screenshot and the tests i ran. 1 day after they received my device they contacted me to say that it cannot be fixed (or at least they didn't seem to bother as the phone's pricerange is low) and i am receiving a complete new one (this was in the weekend btw). After that weekend on monday i received the new one and it's running better then ever, even the fingerprint is much faster.
Now just as a warning, I don't say you still have warranty. i live in the Netherlands where unlocking, rooting and all that does not void warranty, and returning a product is very easy to do. But in other parts of the world the companies can screw you over so you'll have to check that.
For those who are asking what is it, juste have a look at mine in dev mode to show the touch : https://www.youtube.com/watch?v=-ZApYI9otJI
This happens to me only when I'm charging the phone, still annoying, , I think it's something to do with the voltage and could be fixed with a software update.