Dos anyone has this issue? after calling screen automatically locks, I know this was normal on 1.6 but what about 2.1, I'm getting it once in a while
I get it very time I try to call a number that is busy. Seriously annoying too.
Never had it after a call though.
I noticed that this happens if your screen has pin or password lock,but if you lock it with pattern it's ok.
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Every time the phone rings while it's in my pocket, I manage to disconnect the call when I accidentally touch the screen as I take the phone out of my pocket. Am I missing something here?
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Unless you want to disable the feature of hovering over the screen.
i suggest you enable the swipe screen in setting menu lock screen.
It will prevent accidental start up or disconnection of apps and phone calls.
As of late when I'm on a call using a headset wired or Bluetooth the phone screen will go dark then keep coming back on. I'm on the stock OS as of 4/19 and not rooted. I'm not sure if it's a rouge app that is causing this or maybe a bad proximity sensor. Any suggestions?
Mine does this too, but when using speakerphone.
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Same here..... I get during call and during meeting notification via calendar.
I've been having this problem too, but while connected to Bluetooth in my car. What I found is that if you exit the call app by pressing the home button and lock the phone, the screen will stay off. Hoping there's a better fix.
Has anyone had issues with accidentally calling the emergency number when cleaning off the fingerprint scanner? It's getting pretty annoying and was wondering if by any possibility, there is some way to add another way of calling the emergency number?
You managed to call the emergency number, just by touching the scanner?
How?
MrHaPpY66 said:
Has anyone had issues with accidentally calling the emergency number when cleaning off the fingerprint scanner? It's getting pretty annoying and was wondering if by any possibility, there is some way to add another way of calling the emergency number?
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I am having the same issue! I couldn't figure out what was causing it so I googled "LG G6 accidental emergency calls, and I found your comment. I tested your theory of it happening as a result of trying to clean the finger print scanner and I found it to be true! I have had my phone for about a week and a half now, and I have accidentally dialed the police department about 7 times! It is HIGHLY annoying as they will dial back on 911 hang up calls and I am constantly having to explain that I am a moron and don't know how to use my phone! Do you have the US or International version?
BrileyG said:
I am having the same issue! I couldn't figure out what was causing it so I googled "LG G6 accidental emergency calls, and I found your comment. I tested your theory of it happening as a result of trying to clean the finger print scanner and I found it to be true! I have had my phone for about a week and a half now, and I have accidentally dialed the police department about 7 times! It is HIGHLY annoying as they will dial back on 911 hang up calls and I am constantly having to explain that I am a moron and don't know how to use my phone! Do you have the US or International version?
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Try turning the phone off before cleaning it.
As a former 911 operator, if you accidentally call 911, just stay on the line and let the operator know it was an accidental call instead of hanging up. If you hang up, the operator has to call you back and then they're not available to take an actual emergency call.
NealJ777 said:
Try turning the phone off before cleaning it.
As a former 911 operator, if you accidentally call 911, just stay on the line and let the operator know it was an accidental call instead of hanging up. If you hang up, the operator has to call you back and then they're not available to take an actual emergency call.
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The problem is, before today, when I tested MrHaPpy66's theory, I didn't even know I had dialed 911. I had no idea what was causing the miss-dials The phone was in my pocket and I would only know that I had dialed 911 once 911 dialed me back! TODAY, I read MrHaPpy66's account and actually tested the theory by using a cloth to rub the finger print sensor and sure enough, my phone dialed 911. Turning my phone off every time I put it in my pocket kind of defeats the purpose of having a mobile phone, so that's out of the question. Hopefully, LG will come out with an update that fixes this issue.
Wow, I was never notified of any replies to my thread. Thanks for testing out my theory. Briley, I have an international version I guess? It's an Asian variant of the G6. I wonder why LG would've opted for such a sensitive spot to be the emergency call trigger. Should we report to LG so that they may release a fix?
NealJ777 said:
Try turning the phone off before cleaning it.
As a former 911 operator, if you accidentally call 911, just stay on the line and let the operator know it was an accidental call instead of hanging up. If you hang up, the operator has to call you back and then they're not available to take an actual emergency call.
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I've been doing that lately as I have already made multiple emergency calls to the police. I would have at least thought LG would've mentioned they had added this feature to the device.
Okay, so I Googled this and found that many other people have this issue and not just with the G6. Many people "pocket dial" 911. Their suggested solution is to install an alternate lock screen app.
NealJ777 said:
Okay, so I Googled this and found that many other people have this issue and not just with the G6. Many people "pocket dial" 911. Their suggested solution is to install an alternate lock screen app.
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I thought that was only a fix for those that have the "emergency call" button on the lockscreen? The emergency call is apparently a fingerprint scanner gesture on the G6 by the looks of it
MrHaPpY66 said:
... The emergency call is apparently a fingerprint scanner gesture on the G6 by the looks of it
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Okay. Thank you. I didn't know that. I am new to the G6. What are the gestures that can be used?
NealJ777 said:
Okay. Thank you. I didn't know that. I am new to the G6. What are the gestures that can be used?
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There aren't any other from what I know. I don't know why the phone dials the emergency number when you clean the scanner with a cloth. I thought someone else might have known :/
MrHaPpY66 said:
Has anyone had issues with accidentally calling the emergency number when cleaning off the fingerprint scanner? It's getting pretty annoying and was wondering if by any possibility, there is some way to add another way of calling the emergency number?
Click to expand...
Click to collapse
I have had the EXACT same issue with my LG G6. Rubbing the finger print scanner with a cloth or even sometimes rubbing it with my finger triggers the phone to dial 911. It has happened when the phone was in my pocket as well. It's quite annoying. I hope they identify whatever is causing this and rectify it in a future code update.
If you triple-press the power button quickly - it dials the emergency number!
I have a feeling this has only started after a previous update.
While triple-clicking automatically dials the Emergency Number, I don't quite think its the answer for why i've been facing this problem.
For me it usually happens just after i turn the phone off and put it down (usually in a hurry). Occasionally happens when i put it in my pocket too.
I know I'm not triple-pressing the button then, (also because i have a case on - making the button more recessed and hard to press).
I feel like there's also some sort of sliding gesture on the fingerprint/power button -- but I can't replicate it.
Hey,
I'm currently rocking the 6T with OOS 9.0.11 not rooted.
I'm overall very happy about it but the stock phone-app is just horrible. I really often accidentally tap on the button "Hold Call" or "Mute Microphone".
I'm slowly getting really angry about this.
Can anyone tell me if there is a way (with, preferably: without) root to change the callling app or deactivate the "hold call" and/or "mute mic" button during a call?
Or is there maybe a way to change the way the phone reacts to de- and re-activate the screen during a call?
Thanks in advance!
i use stock phone app too and did have any issue so far. When its on call if you hold your phone close enough to your ear the screen should go black and not receiving any touch events . you might need to check if your phones' proximity sensor is working correctly.
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