Screen keeps turning on during a call - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

As of late when I'm on a call using a headset wired or Bluetooth the phone screen will go dark then keep coming back on. I'm on the stock OS as of 4/19 and not rooted. I'm not sure if it's a rouge app that is causing this or maybe a bad proximity sensor. Any suggestions?

Mine does this too, but when using speakerphone.
Sent from my SM-G935T using Tapatalk

Same here..... I get during call and during meeting notification via calendar.

I've been having this problem too, but while connected to Bluetooth in my car. What I found is that if you exit the call app by pressing the home button and lock the phone, the screen will stay off. Hoping there's a better fix.

Related

Screen behalvour when using headset?

Hi all,
I really like the fact the screen automatically switches off during calls using the proxy sensor - very clever, very battery saving!
How does this work when using a headset then (wired or bluetooth)? As in does it automatically switch off after say 10 secs? Or is there a button to press to turn it off? Ideally there would be.. otherwise I can see using a bluetooth headset would be a double-barrel battery drain during say a 20 minute call - both from the bluetooth radio and the screen being on all that time!
During the call it's fine, the screen gets turned off when you have the phone in your pocket. The problem comes after the call when it remains on and completely unlocked.

Screen timeout during call

When using the supplied headset during calls my screen will dim and as soon as I start speaking it becomes active again leaving it open to respond to touch. Anyone else experience this?
Sent from my X10a using the XDA mobile application powered by Tapatalk
Nobody?
Is this question too stupid to answer?? I just would like to know if its normal for the phones screen to seemingly turn off and on while making calls with the headset. Im not a headset guy so I have no idea? But I have accidentally hung up on my wife twice now (yes accidentally) because the screen stays on/active.
Yeah I notice that just when using it regularly...takes ages to dim or turn off. Odd for sure and an oversight it seems
Yes, I had that a week ago, the Screen timeout actived for 3 seconds and led up again.
Then i reallized that I had batterytime lite Icon and Task Killer Icon on Status Bar.
Just I removed them and thing were back to normal again.
So give it a try, hope that helps

Screen turns on while I am on the phone and my cheek turns off call. What to do?

I am sooooooo tired of this.
When I had 2.2 I had no issue, but, ever since I upgraded to Gingerbread (2.3) the screen will just turn on out of no where while I am on the phone and a lot of times my cheek will turn off the call or sometimes mute the call. It is so darn annoying.
Is there anything that can be done to fix this issue? I am sure I can't be alone with this.
Odin back to 2.2 and confirm that it is software and not your sensor that has gone bad.
Sent from my SPH-D700 using xda premium
My wife and I have the same phones and she compains of this too. I never have an issue with this on my phone. But, she can use my phone and have this problem. She also said she never had this problem on froyo, only after the gingerbread update.
I've tried installing several proximity sensor apps that are supposed to lock the phone when you put the phone to your ear. But not had the luck witht them that I was hoping for. The phone will lock, but the dialer stays on top of the lock screen. You are only taken to the lock screen after you hang up and the dialer goes away. Please let me know if someone has a solution like this that works!
I think the difference is how she holds the phone to here head. I've noticed her ear doesnt complete cover the proximity sensor all the way. She also likes to hold the entire phone screen tight to her cheek. I've tried to encourage her to hold the phone a little different, but she would rather that it just work for her. She also wants me to restore her phone back to froyo. I hate the idea of that.
Sent from my SPH-D700 using XDA App
also make sure your screen is clean. perticaly around sensor. had a problem with screen not turning off when on phone once and as soon as cleaned screen problem went away.
Just press the power button when your on a call so ths seen won't turn on
Sent from my SPH-D710 using xda premium
Yes, that's a good suggestion, but that wont always keep the screen off. I agree that it *should*.
To test, I call my voicemail.
Putting my finger over the proximity sensor will cause the screen to turn off. Now, lightly pressing the camera button to its half way point caused the screen to turn on. Pressing the volume buttons also turns the screen on. So, overly gripping the phone will turn on the screen.
Next test, turn off the screen with the power button. First call to VM, turn off screen with power button, screen stays off while I try to press volume button, but turns on with half press of camera button.
Seconds call, turn off screen with power button, screen turns on when pressing volume or camera button.
I continued making a few more test calls with these same mixed results. Finger over the proximity sensor always turns the screen off if it was on previously. I just can't get the screen to stay off during a call for my wife. I've tried to convince her she just needs to use a BT headset or wired one for long phone calls. She doesnt care for the solution. LOL.
Thanks,
Smoke.007
Sent from my SPH-D700 using Tapatalk
I should also mention I'm on CleanGB 1.1.2 EL30 modem. This problem happened for her when she was on Sprint's stock GB rom too.
Thanks,
Smoke.007
Sent from my SPH-D700 using Tapatalk
I find that the proximity sensor doesn't work well through hair. if i get a little hair in front of the sensor it would turn on and my cheek would hit end.
My proximity sensor stopped working on CM9, but works just fine on a TW rom (CleanGB). It's not a hardware issue that I assumed previously. Ditto autorotation...
Its not your phone or apps, its Gingerbread for the epic. It has done this since day one for me and others. It particularly happens when you get a text message while on a call. The only thing you can do is if you see it light up, just pull away from your face and then back to it and it will go back off.
I upgraded both our phones to Cyanogenmod 9 beta 1 and she hasn't complained about the proximity sensor problem yet. I think it's almost been 2 weeks. Otherwise, she was about to throw her phone out a window because she was so frustrated.
I've noticed the sensor is setup so there is some delay when turning the screen on and off. So, having the screen come off your face for a second or switching ears quickly, won't aways cause the screen to come back on. So far so good. Plus, I LOVE ICS. It's been a perfect daily driver!
Cheers,
Smoke.007
Sent from my SPH-D700 using XDA
When call is connected go to home screen then push power button

Proximity sensor during a phone call

I'm having a problem where the screen doesn't turn back on when I pull the phone away from my ear during a phone call. Mostly, I am trying to hang up on a phone call but the screen won't turn on unless I hit the power button. The proximity sensor works because if I wave my hand over the screen, the notifications pop up. Anyone else having this issue? Thanks in advance.
There's 3 of them two on the bottom and another top left which is used for calls could be that one that's defective
Compressed air.
dhoppy said:
I'm having a problem where the screen doesn't turn back on when I pull the phone away from my ear during a phone call. Mostly, I am trying to hang up on a phone call but the screen won't turn on unless I hit the power button. The proximity sensor works because if I wave my hand over the screen, the notifications pop up. Anyone else having this issue? Thanks in advance.
Click to expand...
Click to collapse
Same here.
Top left sensor works. Just leaves the phone dark.
Same here as well, but only on longer calls
Sent from my XT1575 using XDA Free mobile app

Screen goes to sleep during hands free calls

I have a problem with my unrooted Marshamallow X Force in that when I am in a call on the speakerphone/hands free the screen will go to sleep after a moment and I cannot wake it up other than by pressing the power button (No sensor detection or screen swipe). Is there any way to either disable the sleep mode during hands free calls or a way to get the screen to come back on without having to press the power button?
EDIT: OK I've found the attentive display thing but if I am looking slightly away like looking at my computer display it loses my face and sometimes I wander around during a call. I will see how it goes.
EDIT:2 Bah! It's not helping. Anyone got any ideas?
+1 It happened To me while on bluetooth headset,very annoyed.
Sent from my XT1580 using Tapatalk
There is no way to change this behavior that I know of. I also find it annoying.
Sent from my XT1585 using Tapatalk
On another hand, behavior is logical. To save battery, screen goes off. The same is with normal calls. Only problem is that attentive display/proximity sensor is not turning it on.
Try to suggest Moto on official forum or under Moto app on market to implement that.

Categories

Resources