[Q] Nexus 4 Screen Problem - Nexus 4 Q&A, Help & Troubleshooting

I recently broke the screen (glass and lcd).
I bought a new, replaced, and now when I switch on a cell phone, the screen does not work (just black screen), but touches react.
Is dead or has a chance? some advice? anything? I'm desperate.

Try taking phone apart again and make sure the components are attached right and clipped down securely. I'd advice to test it before putting it back together
Sent from my Nexus 4 using Tapatalk

xSharpi said:
Try taking phone apart again and make sure the components are attached right and clipped down securely. I'd advice to test it before putting it back together
Sent from my Nexus 4 using Tapatalk
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Agreed. Sounds like a loose connector to me. I would recommend reseating the connectors (you should feel them gently lock into place). If that still doesn't work, I'd consider evaluating whether the connector is actually damaged or if your screen is DOA.

Related

Worth a possible return

I just got a another new nexus , but it has the screen ripple. Should I exchange it, or try to fix it. It might be because I tried to fix the screen lift, and i loosened some screws. What should I do? What do you think you would do
Sent from my iPhone using Tapatalk
Remove the screws and add some washers. The screws are too long and causing pressure.
There is a thread about using plastic from medicine pill packaging which is what I used. The backplate pulls the screen down and the innards out. I used 3 little washers total. The screws need to be snug or the back will push then screws and make other problems.
Sent from my Nexus 7 using xda premium
Could you elaborate on what you mean? I just loosened them, and they are decently snug, but I feel like the lift is going away (knock on wood) I would love to know what you are trying to say. By the way that guide helped. Thanks

Loose bumper?

I have the official nexus 4 bumper case on and I have this issue where periodically(a handful of times a day), I'll pull my phone out of my pocket and the bottom right corner of my phone has slipped out, while all others remain inside. Has anyone else been having this issue? I don't think I'll send for a replacement, mostly because it isn't a huge deal, but it is a little irksome nonetheless.
Sent from my Nexus 4 using Tapatalk 2
Take out the bumper, squeeze the edges together, and put the phone back in. It will be a more snug fit.
Kick-Ass Joe said:
Take out the bumper, squeeze the edges together, and put the phone back in. It will be a more snug fit.
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I'll have to try that; it appears to happen to happen every time I take it off in an attempt to get it seated properly
Sent from my Nexus 4 using Tapatalk 2

[Q] Weird screen defect on my N4

There's some permanent smudge on my n4 screen, upper right corner.
It's very visible on direct sunlight, and when the screen's off.
Hard to explain it, looks like permanent fingerprint
or some missing layer on that part of screen.
Any way to get rid of it?
That's strange man.. Have you tried anything to clean it with? I etched my back glass a bit with some acid at work.. I used a bit of car wax and it took care of it..
Sent from my Nexus 4 using Tapatalk 2
capcanuck said:
That's strange man.. Have you tried anything to clean it with? I etched my back glass a bit with some acid at work.. I used a bit of car wax and it took care of it..
Sent from my Nexus 4 using Tapatalk 2
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I don't feel it when in use,
I don't know if it's on the top layer of the lcd.
what do you recommend I clean it with? car wax? any popular cleaning solutions for lcd?
I know wax sounds weird, but it's a safe yet aggressive way to clean it.. Use a soft micro fiber cloth, just make sure it's not a compound/wax... Worked for me at least...
Sent from my Nexus 4 using Tapatalk 2
I've got exactly the same problem on mine, except mine goes all the way down the right hand side. Phoned up Google support and they've given me an rma. I'll let you know how it goes.
I've seen some nexus 7 owners have had their devices replaced for a similar issue.
Looks like your clearcoat or whatever they use for protection on top of the LCD came off.

Nexus 4 Back glass shattered, won't power on.

Hey All,
The other night my phone back glass panel shattered while inside my pocket. I'm not sure when/how it happened. Now, I have a solid red light when charging and the phone will not turn on. I've tried various combinations of holding power + volume down, but to no avail.
I've got a ton of pictures and some saved games data I'm trying to get off the phone. Is there any way to do this?
Also, I called google and they are sending me a new one, but I didn't mention the broken glass. Do you think this will be an issue? I've also had it rooted for about 1 month now.
Any help will be greatly appreciated.
BNCole said:
Hey All,
The other night my phone back glass panel shattered while inside my pocket. I'm not sure when/how it happened. Now, I have a solid red light when charging and the phone will not turn on. I've tried various combinations of holding power + volume down, but to no avail.
I've got a ton of pictures and some saved games data I'm trying to get off the phone. Is there any way to do this?
Also, I called google and they are sending me a new one, but I didn't mention the broken glass. Do you think this will be an issue? I've also had it rooted for about 1 month now.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
You will need to open the back cover and unscrew the two screw pins that are holding the battery. Flip the plate over and put it back in and screw them back together. You will need a T5 torque screwdriver and small philip screwdriver. The phone should power on now.
scream4cheese said:
You will need to open the back cover and unscrew the two screw pins that are holding the battery. Flip the plate over and put it back in and screw them back together. You will need a T5 torque screwdriver and small philip screwdriver. The phone should power on now.
Click to expand...
Click to collapse
Arg, T5 of course! I've got a T6. I just ordered a set on Amazon and it should come Tuesday. I'll let you know how it works out!
Thanks for your help.
BNCole said:
Arg, T5 of course! I've got a T6. I just ordered a set on Amazon and it should come Tuesday. I'll let you know how it works out!
Thanks for your help.
Click to expand...
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So do you still have to return the phone for the replacement? LOL
scream4cheese said:
So do you still have to return the phone for the replacement? LOL
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Yeah, I'm not really sure. If I fix it myself... they might not take it. But I really want those pics off so I'm going to give it a shot anyhow.
BNCole said:
Yeah, I'm not really sure. If I fix it myself... they might not take it. But I really want those pics off so I'm going to give it a shot anyhow.
Click to expand...
Click to collapse
Try this video.
http://www.youtube.com/watch?v=AZDAIgwbXk4
I don't see any reason why they shouldn't charge you for the second phone: the screen on the first shattered - mechanical damage, it has been opened - this is not allowed. All these will leave you without warranty.
fatum2002 said:
I don't see any reason why they shouldn't charge you for the second phone: the screen on the first shattered - mechanical damage, it has been opened - this is not allowed. All these will leave you without warranty.
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The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
BNCole said:
The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
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Im sure once they see the shattered glass they'll charge you for the replacement..should of told them from the begining what happened and atleast tried to explain. :/
Sent from my Nexus 4 using xda premium
drmclove69 said:
Im sure once they see the shattered glass they'll charge you for the replacement..should of told them from the begining what happened and atleast tried to explain. :/
Sent from my Nexus 4 using xda premium
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Oh I did. The lady said broken glass voided the warranty. So I hung up and called back and just didn't mention it.
I don't get it, whats the warranty good for if shattered glass voids the warranty?...
the whole phone is practically a glass statue.
Nirkon said:
I don't get it, whats the warranty good for if shattered glass voids the warranty?...
the whole phone is practically a glass statue.
Click to expand...
Click to collapse
Exactly. The glass breaking randomly should be covered by the warranty, since it's the damn problem. They even updated the design to include nubs on the bottom of newer models to prevent the glass from touching any surfaces 100% flat.
I had to order some plastic tools to open the case. They should come tomorrow. The new phone hasn't came either, ordered Friday night.
BNCole said:
The black glass shattered while it was in my pocket. The screen is fine. It sounds like a manufacturers defect to me.
Click to expand...
Click to collapse
it may be a manufacturers defect, but the fact the device is going to be tampered with, and opened up; at least from a business standpoint, they shouldnt have to replace it. i hope it all works out for you, but on their end, giving you the refund/replacement would be questionable business practice. they lose money from it but gain customer satisfaction... tough call lol.
Update:
My pry tools came into today and I was able to remove the back. I then removed 1 battery screw and I cannot remove the second one. It is so ridiculously tight that it started to strip the screw. I switched to a flat head that fit exactly and the screw bent the flat head. (cheap metal i guess)
So my plan now is to go to the hardware store and get a brand name 1.0 precision flat head which will hopefully work. If that doesn't work I think I have a small enough drill head to drill the screw out.
One problem after another... this phone is really pissing me off.

Back Cover Creaking Noise

Hi all,
I just got my new Galaxy S5 and the first I wanted to do was to take a few pictures underwater. However, after I put the battery on, I noticed that the back cover makes a creaking noise when I push it near the heart rate sensor and I can see the back cover near the sensor going down when I push it. Does this compromises the water resistance of the phone?
Regards
I'm thinking that there might be water remnants inside. Water + rubber is known to produce squeaking noise.
I still haven't put the phone underwater. I noticed the problem wheni was taking the phone out of the box. When I apply light force to the area around the sensor I can see the back cover moving up and down and it makes more of a clicking noise. Any ideas?
Sent from my SM-G900H using XDA Free mobile app
It could be a part inside is just bumping to another part. Alignment is not 100% perfect, especially the rubber part for water-resistance because it was just stuck to the cover and is originally not part of the cover itself.
Thanks. One last question. So, after the phone has been submerged and I take it out, fully dry it from the outside, is it normal to be water under the back cover? The part which is not covered by the rubber part?
Sent from my SM-G900H using XDA Free mobile app
Anyone?
Sent from my SM-G900H using XDA Free mobile app
Thin_Bezel said:
Thanks. One last question. So, after the phone has been submerged and I take it out, fully dry it from the outside, is it normal to be water under the back cover? The part which is not covered by the rubber part?
Click to expand...
Click to collapse
The rubber lining on the interior face of the back cover should keep any liquid from continuing its entry to the phone's internals, but it doesn't prevent the liquid from sipping through from the outside. Check out how large the notch at the power button area that you use to open up the back cover.
But you should dry the phone first as is for a few hours to be sure no more liquid could enter. When you're sure that it's safe, open the back cover then remove the battery and dry the phone face up so that any liquid residue will go down, at the same time dry the back cover separately too. And be sure that everything is dry, including the ports, before you reattach the battery.
And if the unfortunate event that the phone turned off when it was wet, do not attempt to turn it on. Remove the back cover and battery immediately and let them all dry for at least 24hrs, focus an electric fan to them if you can, to be sure that you max out the opportunity to dry them. And during the drying process, do not keep on touching them to avoid liquid moving inside.
I hope this answers your question.
Hi there, even I have the same problem. I noticed that both the the back cover and the s-view cover shows a slight on the power button side in the centre. I firmly believe mine is a phone manufacturing issue as two cover can have the exact same issues...let see if I can get replacement as its not cover problem. Check the attached pic
bryanfuryin22 said:
Hi there, even I have the same problem. I noticed that both the the back cover and the s-view cover shows a slight on the power button side in the centre. I firmly believe mine is a phone manufacturing issue as two cover can have the exact same issues...let see if I can get replacement as its not cover problem. Check the attached pic
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Click to collapse
It's an alignment problem that I have explained to OP. That rubber lining for water-resistance is prone for misalignment and probably warping too. Rubber is known to stretch due to rise in temperature. If it warped or misaligned to an embossed area, that part will be more elevated than the rest.
I have same problem, but I got used to it.
When I put my back cover on girlfriends phone there is no noise.
Its like the problem is phone itself.
I tested its waterproof capabilities even though the back cover wasn't properly aligned. Every thing was good. No water got inside the internals.
Sent from my SM-G900H using XDA Free mobile app
You sir are brave!
Sent from my SM-G900F using Tapatalk
xXFearXx said:
You sir are brave!
Sent from my SM-G900F using Tapatalk
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Haha, I was thinking the same thing, I would have never tried that, though it should of course not be any poblem since it is IP67 certified.
xXFearXx said:
You sir are brave!
Sent from my SM-G900F using Tapatalk
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I 2nd that!
I wont "test" my water proof ability with a cover that fits correctly :laugh:
Even though no water gets in, I have a question again. The water does go inside the back cover but it doesn't go as the rubber line which is a good thing (That's how it is supposed to work).
I always wipe the water inside after a bath but if I am at a pool for example and I put the phone inside the water but then I don't wipe the water inside for about, 6-7 hours, would there be a problem?
Sent from my SM-G900H using XDA Free mobile app
Anyone knows if it is on to not wipe the inside of the phone for a few hours?
Sent from my SM-G900H using XDA Free mobile app
Thin_Bezel said:
Anyone knows if it is on to not wipe the inside of the phone for a few hours?
Sent from my SM-G900H using XDA Free mobile app
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That part is considered to be harmless to get wet, so it isn't a problem if you do not remove the water there for even forever.
I have one last concern and I hope other Galaxy S5 users can help. When you remove the battery cover, you will notice that the area where the side bezel and the back of the phone are connected, it looks like it is melted in order to prevent water.
However, not all the area looks like it is melted. For example, at the area of the bezel where the volume buttons are, there is a small gap between the bezel and the back part of the phone and I can put my nail inside the gap.
I am wondering if all units have this gap or if my device is faulty. Any help is appreciated.
Sent from my SM-G900H using XDA Free mobile app
Thin_Bezel said:
I have one last concern and I hope other Galaxy S5 users can help. When you remove the battery cover, you will notice that the area where the side bezel and the back of the phone are connected, it looks like it is melted in order to prevent water.
However, not all the area looks like it is melted. For example, at the area of the bezel where the volume buttons are, there is a small gap between the bezel and the back part of the phone and I can put my nail inside the gap.
I am wondering if all units have this gap or if my device is faulty. Any help is appreciated.
Sent from my SM-G900H using XDA Free mobile app
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I have the exact same small gap at the same location, so I think it is normal and is that way by design.
johan81 said:
I have the exact same small gap at the same location, so I think it is normal and is that way by design.
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Thank god. I thought I was screwed. Especially because my beatiful S5 has been diving for the days in the pool. Enjoying vacations. Taken with the Galaxy S5 front facing camera
Sent from my SM-G900H using XDA Free mobile app

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