Database Users

[Q] Is this normal?

Just recieved my Nexus 7 today and when going to turn it on, I was greeted by a fantastic grey, washed out screen. This can't be normal can it? Has anyone else had this problem and managed to fix it? Any help would be greatly appreciated! I have attached an image for people to inspect, and the only reason I am creating a new thread is because I don't think this is the same issue as the other 'screen washed out' thread. Thanks!

Oh wow. There is no easy way to say it but, no, that is not normal. It may be just that the display cable is not connected all the way or that there actually is something wrong with the screen itself. Either way though, I would RMA that. Tell Google to overnight it like the rest of them that are shipping and you want it advance RMAed.
The problems with these devices is unacceptable.
Sent from my Nexus 7 using xda premium

Hmm this is going to seem VERY weird, but just two seconds ago, I got up out of my chair quickly while holding the device and now the screen looks fine. What is going on with the QC with these? Would you reccomend still RMAing it? I am not even joking, I simply stood up with the device and it fixed itself.
EDIT: Well guess what. I left the device off for the duration of just writing this post and it is back to its washed out self. Looks like it's time to RMA!

smt8544 said:
Hmm this is going to seem VERY weird, but just two seconds ago, I got up out of my chair quickly while holding the device and now the screen looks fine. What is going on with the QC with these? Would you reccomend still RMAing it? I am not even joking, I simply stood up with the device and it fixed itself.
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Click to collapse
Yes, definitely. Just because the problem has(or so it appears to have) fixed itself for the time being doesn't mean that the problem won't creep up or just full blown come back right out of warranty/return window. Also, if something like that got through quality control, what else could be wrong with the device? I would still RMA to be sure. Since this problem appears to be coming and going, I would try to send a picture of the problem in action to someone at Google and have them attach it to your RMA. Maybe even try to put your Google email address in there on a piece of paper or something so that they know that you indeed did take the picture because if they recieve it with no apparent problems, they will assume that you are just returning the device and charge you a 15% surcharge.
Sent from my Nexus 7 using xda premium

Your not the only one that has this problem looks like first batch shipments have alot defects and bugs

Thanks very much for your replies! I have used the Google Play 'contact us' page (not sure if this is the best way but it's a start!) to get this RMA going. Very annoyed at the QC on this device and this many glaring issues really doesn't give me high hopes about the replacement either.

Already sent mine back to ebuyer. Had light bleed. So annoying. Rushed them out I think.
Sent from my HTC One S using xda app-developers app

i reckon you're very unlucky, since this only happens to a handful amount of people, good luck in ur rma request

Questions go in the Q&A section

[Q] Dent under the glass/screen? Please help.

Hello everyone.
I have notice a problem with my nexus 4.
It's like it's a dent under the screen that's only visible when light is reflected on it. And it's only visible from the side.
I'm really confused because its not really affecting the screen when it's on and dosent seem to cause any problems.
I've found a video on YouTube were a guy filmed how nexus to show how it looks.
He has he's phone up side down sp you have to look at the top off his screen on the video. It's most visible at the end of the video.
Can you guys please look at the video and after at your phones and look if you have the same problem.
http://m.youtube.com/watch?v=YMMOdbtMjEA

Even if you don't see it, please write and let me know.

Replacement
I don't see the problem, but I'd definitely call Google and explain what's going on. I bet they will send you a replacement.

RyanDodd said:
I don't see the problem, but I'd definitely call Google and explain what's going on. I bet they will send you a replacement.
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Click to collapse
Okay. But I live in Sweden so I can't really call Google. But I will try to go to the store where I bought the phone to get a new phone.
But the thing is that I do think that many people have this but haven't noticed it. I mean, it's really hard to see. But now that I know it's there. I see it all the time when the screen is off and when the light hits the screen.
Sent from my Nexus 4 using Tapatalk 2

If' the screen works, what's the problem?

ismethajametovic said:
If' the screen works, what's the problem?
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Click to collapse
I don't know. I guess it bothers me that the screen is dented.
Sent from my Nexus 4 using Tapatalk 2

I have this too, top left corner, you can only see it when the light hits it at a certain angle. The thing is the screen is unaffected by it so i'm tempted just to ignore it as the rest of the phone is perfect :good:

Okay. It seems like I'm not alone at least. You haven't noticed any trouble with the phone?

Does your Nexus 4 have a yellow tint ?

Should i return it ? everything else seems to work perfect, the yellowness annoys me a little but at the same time i dont think its that bad but my screen is more yellow than the one at the t-mobile store. I wanted to know what xda thinks.
Does anyone else have the same problem ? did you keep your nexus or return ?
I have read some other threads but i havent seen anyone state whether they decided to keep their nexus despite the yellowness.
p.s that a galaxy s2 next to the nexus

I remember others saying they had the same issue and someone explained that the yellow tint is caused by glue within the display and another component, IIRC.
How long have you had the phone, since it's supposed to go away after a while.

sideslippy said:
I remember others saying they had the same issue and someone explained that the yellow tint is caused by glue within the display and another component, IIRC.
How long have you had the phone, since it's supposed to go away after a while.
Click to expand...
Click to collapse
Ive had the phone for almost 4 days

the tint is probably normal, mine was like that as well. thats what people have called a 'natural display' on xda while the entire techblogosphere has bashed google for it. the good news is you can calibrate it. i have made my panel shine, i love it dearly. if you are rooted give it a crack.

S4 (i9505) arriving soon, problems to look out for?

Finally got to order my very first smartphone, the S4 (i9505 Black Mist)! It's going to be here in a few days, and I couldn't be more excited. However, browsing through this forum and others, it seems there's been a number of problems people have pointed out, or hinted at. I was just wondering if anyone had a compilation of them to look out for, so I'll know whether to return a defective/bad unit. Some of the issues I probably won't notice at all, however, if they're and I can test for them, I'd like to do so and return the phone if they are present. I'd rather not have my first phone come out of the box already having problems, especially since I'm paying full retail price for it.
Thank you very much in advance to whoever can list the problems and means to test/look for them.

....or at least a link to a site that lists the common issues.

One of the biggest problems seems to be dead pixels or random green/purple tints on pure white. There may also be some smearing problems.
You can search for these using Dead pixel tester.
Please press thanks if I helped you!

1337RYoN said:
One of the biggest problems seems to be dead pixels or random green/purple tints on pure white. There may also be some smearing problems.
You can search for these using Dead pixel tester.
Please press thanks if I helped you!
Click to expand...
Click to collapse
Read about that as well. Weren't there some other graphical bugs/issues that indicated a faulty unit? Such as "smearing" or the AMOLED display not going completely dark when it's supposed to?

Suchomimus said:
Finally got to order my very first smartphone, the S4 (i9505 Black Mist)! It's going to be here in a few days, and I couldn't be more excited. However, browsing through this forum and others, it seems there's been a number of problems people have pointed out, or hinted at. I was just wondering if anyone had a compilation of them to look out for, so I'll know whether to return a defective/bad unit. Some of the issues I probably won't notice at all, however, if they're and I can test for them, I'd like to do so and return the phone if they are present. I'd rather not have my first phone come out of the box already having problems, especially since I'm paying full retail price for it.
Thank you very much in advance to whoever can list the problems and means to test/look for them.
Click to expand...
Click to collapse
Don't look for problems, but enjoy.
Verstuurd van mijn GT-P5100 met Tapatalk

eejee said:
Don't look for problems, but enjoy.
Verstuurd van mijn GT-P5100 met Tapatalk
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Click to collapse
I was just about to say the same thing!
@ OP - No point in failing the phone before its even arrived. A 'problem' to someone else may not be a problem to you, and you probably won't have any hardware issues either.
Just open the box and set it up and use it your way, and enjoy it.
---'---'---'---'---'---'---'---'---'---'---'---'---'---'---'---'---'---'---
Samsung GALAXY S4 - GT-I9505 (UK - ME2 - rooted).
Sent using the XDA Premium App.

Oh I totally will enjoy it, and I do realize a lot of problems tend to be nitpicks. But I just have a thing about me to where if I have even a tiny defect in the electronics I buy, it bugs the hell out of me. For instance when the Xbox 360's launched, I must have returned about 5 or 6, all for issues stemming from RRoD, to a horrible "scritch" sound in the DvD drive, to a faulty fan that would cause the system to overheat a bit faster than usual.
This is my first smartphone and I'll probably have it for a good 2 years (I'm not under contract though), so I want to be sure it will go that length without seemingly small problems at first becoming larger problems later, especially since my warranty would probably expire long before the 2 years is up.

I've had 3 i9505 replacements and every single one of them had 'banding' across the screen at low brightness in a dim room. My 3rd handset was the best so I have no just left it but it's still visible and bugs the hell outta me!
Sent from my GT-I9505 using XDA Premium HD app

There aren't that many problems as these forums make it out to be. What you could look for is a tint on the screen, sometimes there is a green or yellow tint. You can compare with a friend's S4 or go back to the store. If you want to play it safe you can just open the phone right there and then, and check. However, DO NOT mistake this for the natural AMOLED yellow tint that you won't even notice if not comparing to a LCD display phone. Also, make sure both phones have "movie mode" enabled in the screen mode settings when comparing, other modes might produce a small tint on whites. There's also an option that dims whites when browsing the web to save energy, uncheck that.
Anyway, if there really are problems, they should be glaring obvious and you shouldn't worry about it. Enjoy your new phone!

Yeah that's the kind of thing I was afraid of. I bought my S4 online and it's shipping now, so checking it out immediately for defects won't be an option. Hopefully it doesn't have any such issues, but I've gotten a good idea thus far of what to look out for. Thanks for the help; can't wait to try out my first (hopefully in good condition) smartphone!

Exchanging the Nexus 7 Twice?

Hey all,
I bought the Nexus 7 from Best Buy on release day. The first one I got had banding issues (so I thought) but it turns out where I was seeing it in the settings is common and has to do with the background used from what I found out after I exchanged it. The one I got now has bad backlight bleed and the screen seems blurry. Not sure what's up with that.
My question is, will Best Buy care if I go exchange the device again? I'd rather not be stuck with an actual defective one. Thanks!

DrexelDragon said:
Hey all,
I bought the Nexus 7 from Best Buy on release day. The first one I got had banding issues (so I thought) but it turns out where I was seeing it in the settings is common and has to do with the background used from what I found out after I exchanged it. The one I got now has bad backlight bleed and the screen seems blurry. Not sure what's up with that.
My question is, will Best Buy care if I go exchange the device again? I'd rather not be stuck with an actual defective one. Thanks!
Click to expand...
Click to collapse
I've seen people talk about 3-4 times so I think you will be good.

Kanshan said:
I've seen people talk about 3-4 times so I think you will be good.
Click to expand...
Click to collapse
Okay, awesome. Hopefully I don't get a worse unit than before. Sucks because the first one was perfect and I returned it lol

DrexelDragon said:
Okay, awesome. Hopefully I don't get a worse unit than before. Sucks because the first one was perfect and I returned it lol
Click to expand...
Click to collapse
I'm about to return mine and wait until they get more in stock, the screen on my Nexus 7 32GB is sometimes not recognizing my touches , sometimes have to press really hard on the screen just for it to recognize, and even then it isn't 100% accurate.

Something is off with the touch sensitivity tuning. I remember reading that 4.3 brought increased sensitivity to the N4, maybe the N7 is starting out extra sensitive. I've noticed it most with the default keyboard. It sometimes double types a single character. What's happening is that it recognizes my finger before I actually hit the glass, and then again when I hit it. But this should be fixable with an update.
I wish android would allow touch sensitivity user customization, something like on Nokia's Lumia WP8 phones.

glcK23 said:
I'm about to return mine and wait until they get more in stock, the screen on my Nexus 7 32GB is sometimes not recognizing my touches , sometimes have to press really hard on the screen just for it to recognize, and even then it isn't 100% accurate.
Click to expand...
Click to collapse
I exchanged mine today for this exact issue and the new one has the same problem. Wonder if this can be fixed with an update?
Sent from my Nexus 7 using xda premium

I'm unsure about the touchscreen issues. That typically results from bad connections or somewhere. Have you tried Yet Another multi touch App?
It has 2 functions, one tests inputs the other is like a paint. I recommend trying to color the entire screen. This will tell you if you have any dead spots.
If your touchscreen isn't working well I highly recommend you swap it out. What good is a tablet if the problem gets worse?
Sent from Nexus 7 FHD from XDA Premium HD

slyd0997 said:
I exchanged mine today for this exact issue and the new one has the same problem. Wonder if this can be fixed with an update?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Interesting, so it isn't just me, does anyone else have this problem???
Sent from my Nexus 7 using xda app-developers app

trent25 said:
Something is off with the touch sensitivity tuning. I remember reading that 4.3 brought increased sensitivity to the N4, maybe the N7 is starting out extra sensitive. I've noticed it most with the default keyboard. It sometimes double types a single character. What's happening is that it recognizes my finger before I actually hit the glass, and then again when I hit it. But this should be fixable with an update.
I wish android would allow touch sensitivity user customization, something like on Nokia's Lumia WP8 phones.
Click to expand...
Click to collapse
I'm having the exact same problem with the keyboard... while typing, i would get rapid taps and some letters would show up 3 or 4 times. just wondering if this is a hardware issue or software issue?
If its a software issue, i can wait it out... but if its hardware.. i'll go and exchange it for a new one.