Database Users

Google Play Store Force Closes

Just when you think you have this cursed tablet at least stable, something else happens. So the Google Market app decided to update itself to the Google Play Store. Now it force closes every time it's opened. Anyone getting the same (not getting the same?)? Any solutions? I tried manually side-installing another copy of the Play Store that I found online, but that made no difference.

I was able to fix this. I went into the Application Settings and cleared the data for the Google Play Store app. I then pressed the button to force stop the Google Play Store app, which I think caused the whole launcher to close and restart. After that, opening Google Play Store brought the "update" message and license agreement again without force closes. It's been running okay so far.

I was having the same issue with my store after attempting to rent a movie. Play Store and Play movies would FC every time. The clearing data trick didn't work. I had to to restore with a CWR backup.

try wiping 3 times. I have not had one problem since.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk

Try out this link:
http://forum.xda-developers.com/showthread.php?t=1548459

Found this on a less traveled site: This did the trick for me.
I had this problem and called Google Support. They were very helpful. What I had done is disabled the Download Manager when trying to get rid of the Facebook download notification. Go into Settings...Appplication manager. ..All...then find and click on Download Manager.
**Note: that if it is disabled it will be at the very bottom of the list of apps. Once you click on Download Manager you can click to enable it again. This worked for my problem at least so I'm posting hoping it may help others.

Play store crashing

so i got my nexus 7 on tuesday and downloaded a bunch of apps and it works great but this morning i went into the market and it had the google play music app needing an update and automatically updating... so i canceled update and whenever i try to update the store just crashes and pretty much auto crashes on reopening... i can trick the tablet by going into google books and clicking the play store app but if i try to download anything.. new games or apps the market closes again...
so far i've rebooted and went settings/apps/all/playstore/ wipe data/cache, and even restarted router at house.. any suggestions/?

eldolche said:
so i got my nexus 7 on tuesday and downloaded a bunch of apps and it works great but this morning i went into the market and it had the google play music app needing an update and automatically updating... so i canceled update and whenever i try to update the store just crashes and pretty much auto crashes on reopening... i can trick the tablet by going into google books and clicking the play store app but if i try to download anything.. new games or apps the market closes again...
so far i've rebooted and went settings/apps/all/playstore/ wipe data/cache, and even restarted router at house.. any suggestions/?
Click to expand...
Click to collapse
If you think the Google Play Music update caused the issue, go into your Apps/Google Play Music. Clear data, and "Uninstall Updates". If your Play Store works now, try reapplying the GP Music update.

it doesn't have uninstall updates on there... so i just went into the store and tried downloading 100 floors and the store has now crashed again lovely lol

I'm having the same problem. The play store screen flashes then crashes.

Baristan said:
I'm having the same problem. The play store screen flashes then crashes.
Click to expand...
Click to collapse
I'm having the same problem with my GNex. Hope it's that Play Store needs an update, and it happens ASAP

I'm having the problem with my HTC Desire C... Really bugging me since I've only had it for a day...

[Q] Google Play not opening

Recently, I tried to manually install some updates for applications on my Nexus 4 running stock and unrooted Android 4.2.1. As soon as I selected "Update All," Google Play immediately closed. There wasn't a fade-out animation like you would see when hitting the home button; it just closed and the home screen appeareared right away. There wasn't a "Google Play is not responding" dialogue, it just closed and wouldn't work.
From then, I tried opening Google Play again, and the app would launch, but then close right away before I get to see any activities. I cannot open Google Play, and I don't know why. I am running Play Store 3.10.10, which I believe is the latest version. I can successfully open Google Play again going to its App Info, selecting 'Force stop' and then 'Clear data'. After that, I am prompted to accept Google Play's terms and services, as if opening it for the first time. I can then use Google Play normally, but it closes again as soon as I try to install or update an app. What's going on?
Update
I contacted Google directly, and the solution to my problem involved these steps:
1. Clear data/cache for Google Play, Google Services Framework, and Download Manager
2. Restart Phone
I then had another issue displaying installed apps in the Play Store (it appeared blank). To solve that issue, I had to remove my Google account, restart the phone, then re-add my Google account, and it works again!

You can try to install the factory version of Play again by using the .apk in system/app. I don't exactly know which app, but Phonesky.apk has the Google Play logo
Sent from my beloved Nexus 4

Remcotjuuh said:
You can try to install the factory version of Play again by using the .apk in system/app. I don't exactly know which app, but Phonesky.apk has the Google Play logo
Sent from my beloved Nexus 4
Click to expand...
Click to collapse
I tried rolling back to the factory default, but my problem persists. I wonder if it's a connection problem; I am in China by the way. I am using a home wifi network. I haven't been experiencing this problem for as long as I have been here, until yesterday. Perhaps when Play Store launches, it tries to connect to google, and then some sort of in-app command forces it to close because it got scared of something!

Play store crashes when downloading specific app

Hi all!
As always, I will start with the disclaimer that I am legally blind, and that I attempted to see if this issue was already addressed recently, but I have trouble navigating the forums.
I am a fairly competent Android user, but I am by no means an expert. I am just totally lost on this issue. I have the Galaxy Note 4 (T-Mobile variety) and am running the most recent firmware. I am rooted with a vanilla setup.
The phone has been working wonderfully, but after trying to download the Dungeon Hunter 4 game, suddenly the Play Store crashed. Since then, any time I attempt to download Dungeon Hunter 4, the store crashes and loops the "Unfortunately, Google Play Store has stopped working." Other apps seem to be downloading just fine, oddly enough.
I did the usual measures: cleared cache and data for Play Store, Play Services, and Download Manager. Alas, it was to no avail. I also removed and re-added my Google account, too. It fixes the crash quite effectively *UNTIL* I attempt to download DH4. (Gameloft customer service leaves a lot to be desired - I submitted a support ticket a week ago!)
If anyone has any thoughts on the issue, I'd be immensely happy - - thanks guys!
Sent from my SM-N910T using Tapatalk

XRivetGirlX said:
Hi all!
As always, I will start with the disclaimer that I am legally blind, and that I attempted to see if this issue was already addressed recently, but I have trouble navigating the forums.
I am a fairly competent Android user, but I am by no means an expert. I am just totally lost on this issue. I have the Galaxy Note 4 (T-Mobile variety) and am running the most recent firmware. I am rooted with a vanilla setup.
The phone has been working wonderfully, but after trying to download the Dungeon Hunter 4 game, suddenly the Play Store crashed. Since then, any time I attempt to download Dungeon Hunter 4, the store crashes and loops the "Unfortunately, Google Play Store has stopped working." Other apps seem to be downloading just fine, oddly enough.
I did the usual measures: cleared cache and data for Play Store, Play Services, and Download Manager. Alas, it was to no avail. I also removed and re-added my Google account, too. It fixes the crash quite effectively *UNTIL* I attempt to download DH4. (Gameloft customer service leaves a lot to be desired - I submitted a support ticket a week ago!)
If anyone has any thoughts on the issue, I'd be immensely happy - - thanks guys!
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
Hi ,
if you are rooted did you install..... XPOSED FRAMEWORK ?
if so , then its most probably your cause.( i had similar experience a while back with Play store apps etc )
Your options are to either install fix /patch ..XSecureStorage( module for Xposed )
http://repo.xposed.info/module/ma.wanam.xshealth
it fixes Shealth ,Private mode ,some lag and also this Play store issues .
good luck

You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F

Thanks so much! It was indeed the Xposed module (as best I can tell.) I went through them, one at a time, and re-updated them manually. I'm most grateful for the input! :thumbup:
Sent from my Samsung SM-N910T using XDA mobile app.

JagDave said:
You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F
Click to expand...
Click to collapse
Thanks for your input! I went ahead and sideloaded the Google Play Store as an APK file, just for good measure, and I have experienced no more issues.
Sent from my Samsung SM-N910T using XDA mobile app.

JagDave said:
You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F
Click to expand...
Click to collapse
Hi Jag,
I know that I said some time ago that the issue seemed to resolve itself, which it did...for a while. I know this thread is a bit stale now, but I felt that it would just be redundant and discourteous to start a second thread. At any rate, it's doing the same thing again, despite me having disabled/removed all Xposed modules for the time being, uninstalling Play Store updates, clearing Play Store and Frameworks cache/data, trying the newest version of Play Store, and then re-trying your suggestion of having the web version of the Play Store push the app straight to my phone. It doesn't happen with all apps, only certain ones. The game developers for both games are very advanced firms and tried to assist me through a help ticket, to no avail. I am going crazy -- does anyone have any other ideas? My sanity rests in your hands, O' wise denizens of XDA...

[CM 12.1] Play Store freezing for anyone else?

Here's an interesting one. MOJO has been fine for the longest time, but all of a sudden I'm finding the system locking up and needing a hard reboot when using the Google Play store.
This has only happened twice, but both very recently and both only when using the Play store. I've had to switch off the unit at the socket as the system is completely unresponsive.
Anyone else had this? I note that the Play store version I have is 8.0.73, and upon checking there are no updates available to it. Thanks all.

I'm guessing no then!
Well, I've cleared the Play Store's cache as well as the Google Play Services one, and now it seems to be saying it will download and install a new version of the Play Store. It doesn't seem to be in any kind of rush to do this however.
No freezes since clearing the caches, so hopefully once the store is updated that will be the end of it. Looking at the versioning numbers on the internet and it does seem that 8.0.73 is an older Play Store. Fingers crossed this is resolved. Will post back later.

Yep had this issue my self it's due to google play services likely outdated and or play store too, you will need to get to a working stage and then get into google, then type google play services update choose the play store webpage link for that result in google and click install button on the page for the google play services update choose open with google play store, then install it. This happens to tonnes of outdated devices not just the mojo phones and tv boxes and tablets all go through it if out of date.

Actually I had been using the ROM for over a year before it happened. It's happened once since last posting in fact, but I notice that my Play store is up to date, and I also notice that the Play store seemingly updates on its own following a freeze. So I wonder if it is anything to do with that.

May possibly have solved this. Was still getting freezes upon exiting the Play Store even after a re-flash of CM12.1 with up to date GApps. The whole console would just freeze up on returning to the desktop, so that would involve pressing back to exit the Play Store until returning to the main screen. But this didn't happen all the time.
Then it dawned on me that it might be the bloody launcher I set as default home. I mentioned elsewhere that I'm using TopTV Launcher which I have really enjoyed. So I changed it to my favourite phone/tablet launcher - Nova.
Bugger me if it hasn't been absolutely fine since.
I'm going to keep hammering the Play Store for the next few days/weeks, as the freezes seemed to specifically occur when the Play Store was updating. But hopefully this is solved. /fingers crossed.

Lol no, crashes be back! Bit different on Nova Launcher. I exited the Play Store and then got "Unfortunately, Nova Launcher has stopped", rather than an outright freeze. Tried to re-select a different home/launcher, but got the same thing. "Trebuchet has stopped" etc. I had to fudge a route to the shutdown app by just pressing keys on my wireless keyboard, otherwise it was stuck in a loop. There's definitely something going on with Play Services imho. I've also tried clearing the cache and other solutions but to no avail. My Play Store is up to date too so it's not that.
The most interesting solution I've read so far is that Play Services gets jittery if it doesn't find certain apps installed, such as Maps etc. Now I do have a pretty pared down set installed. Maybe I'll try installing more Google apps, but isn't the point of rooting and flashing these devices so that you can control what you install? What's the point if I still end up installing all the crap I don't need anyway?
Still, I'll perhaps give it a go - or otherwise just throw either the MOJO or myself off a building!