Database Users

Defective screen - is this terminal?

Hi everyone,
My phone survived falling off the roof of my car and being run over by another car - the leather slip case kept it intact. Initially I thought I'd got away with it, but its picked up a screen defect which has got progressively worse. Essentially the colours go screwy - a green tint with blue bands which move across the screen. Its definitely a loose wire as I've been able to "fix" the fault by tapping the back of the phone.
Until tonight, where its not going back to normal no matter where I tap or how hard. I'm not afraid of disassembly if its fixable - found a video online where they pull it literally to bits. But if I go buy the torx driver is the ribbon cable into the screen reasonably easy to get to? Anyone done it?
Still got 4 months left on my contract, so will be a little sad if I have to resurrect my Hermes.....

The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.

Skellyyy said:
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Click to expand...
Click to collapse
Success!!!!! Sir, you are a genius, thankyou!

auximinies said:
Success!!!!! Sir, you are a genius, thankyou!
Click to expand...
Click to collapse
No problem, any day. Don't even ask how I figured out that that's the way it can be fixed haha.
Sent from my HTC HD2 using XDA App

My god how did your phone survive that
Sent from my HTC HD2 using XDA App

[Q] just purchased a g2 for $30. screen doesnt turn on

The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Update 07/14/11
So I got the screen and switched the old one out for the new one. This one also only has the backlight turning on, but I noticed when I put a part back on, there was a little bump in the middle of the phone. Haven't had a chance to fix it, but I noticed it's a piece hitting this rubber piece that seems to "transport" the sound for the mic from the bottom of the phone to the actual microphone module within the phone.
Removed that rubber piece, and I'll try installing it later. I was getting some blue and red visible in the middle of the phone. Anyone know what's wrong?

albanianbrotha said:
The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Click to expand...
Click to collapse
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck

mputtr said:
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
Click to expand...
Click to collapse
How sure are you it's the LCD screen? Replacement screens cost more than what I bought the phone for...lol

it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.

mputtr said:
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
Click to expand...
Click to collapse
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?

albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.

xsteven77x said:
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
Click to expand...
Click to collapse
I've taken apart my laptop completely and put it back together before. Completely as in taking the lcd off and different chips and wireless modules and stuff. I think it may be something I can handle. I'm going to take a look at it now. Restoring wont do me any good because not even the boot screen shows up.

albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App

mputtr said:
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
Click to expand...
Click to collapse
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.

sure. goodluck with it. if you can do it then you're all set. good luck

albanianbrotha said:
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
Click to expand...
Click to collapse
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App

Got my fingers crossed for ya that your getting ur phone fixed over there
Sent from my HTC Vision using XDA Premium App

ptesmoke said:
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
Sorry. After some searching on eBay, I found some sellers selling it for a few dollars less than 30, e.g. 27.
But I decided to go with a seller who sold more than 200, who claims the screen is an OEM screen, and who is top rated. He sells his for $32. Which makes my phone $62 after all is said and done.
The housing has some scratches on the top and bottom though, which decreases the value a bit, but hey, if it works I'll probably keep it as a backup. Currently have the HD2, but I got a Vibrant with original box and accessories for $100, so I think I'm going to sell the HD2.
That was kinda off topic, sorry
LCD screen should be here by the 13th.

Updated OP

someone help =|

I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...

wildstang83 said:
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
Click to expand...
Click to collapse
It doesn't seem to be a ROM issue.
Update 7/18: Sold the G2 on eBay and still made a good lump of money. I was very happy, until another G2 popped up with the same exact issue. Got it for a steal as well, and I tried the OEM screen I got from eBay, and it was still having issues, and it seems to cause the phone to overheat while charging. Definitely a defective screen and someones getting a great deal on a decent condition G2 because I already took the payment after I figured it was the screen I got.
I'm going to try to get a replacement from the guy that sold it to me on eBay, but I already left him positive feedback thinking it was the phone's fault.
Will update probably late July or early August when all of this gets sorted out.
TL;DR: bought 2nd g2 with same issue, turns out replacement screen didn't work in the 2nd g2, too late to not sell the first g2, getting another replacement screen to fix 2nd g2. First g2 was in better condition though =|

SWEEEEEEEEEEEEEEEEEEEEEEEEEEEET
Just installed the second screen that I ordered, and it works PERFECTLY. Phone is perfect nowwww yay. I can't use it right now though, previous owned put a lock pattern on the phone...

Wipe the system and the data and start over.
Sent from my HTC Vision using XDA Premium App

Gratz now a factory wipe and root with a new rom will make it run sweet.
Sent from my Desire Z via XDA App

[Q] Touchscreen Unresponsive after reboot menu

My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you

Broken flat cable from digitizer to mainboard.I had the same problem.

Was it expensive to fix? Or did you fix it yourself? Did you replace the cable, digitizer or just the cable? And thanks for the help
Sent from my HD2 using xda premium

mvinceti said:
Broken flat cable from digitizer to mainboard.I had the same problem.
Click to expand...
Click to collapse
I think you mean broken flex cable from digitizer to lcd...

e334 said:
I think you mean broken flex cable from digitizer to lcd...
Click to expand...
Click to collapse
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!

I have noticed that after it boots it will let me select an option from the the phone option menu but only when it is fresh of a boot, once the phone settles after a minute or two it's when the problem starts
For the meantime I'm using Quick Boot app from the market since that is the only thing it affects. I will check for prices to replace digitizer. I have seen the digitizers alone on Ebay going got around 10 bucks but I'm scared of the installation lol. I'm going to check the phone repair shop and check how they charge. If it's too much I'll just live with it since the Quick Boot app is working fine.
Thanks for the help guys, I really appreciate it and hopefully it can help somebody else with the exact problem
Sent from my HD2 using xda premium

Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium

mexicandroid said:
My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you
Click to expand...
Click to collapse
Me too
bib*oops said:
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!
Click to expand...
Click to collapse
that's what I'm getting
mexicandroid said:
Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk

elesbb said:
Me too
that's what I'm getting
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium

mexicandroid said:
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium
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Click to collapse
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk

elesbb said:
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium

mexicandroid said:
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk

elesbb said:
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium

mexicandroid said:
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
No luck??? lol look my friend i am your luck

elesbb said:
No luck??? lol look my friend i am your luck
Click to expand...
Click to collapse
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium

mexicandroid said:
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Lol. what cover are you talking about? i just followed the one video and blew compressed air through ever little nook and crany. It didnt fix it completely as im not too worried about it since my digitizer is shattered. So i'll be more worried about it once i get a new digitizer. But just follow one of the videos on youtube, they take the thing apart all the way down to individual parts.

Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.

elesbb said:
Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.
Click to expand...
Click to collapse
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA

mexicandroid said:
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.

elesbb said:
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.
Click to expand...
Click to collapse
My wife has the sg2 but won't let me touch it. There nice but I want a phone with a quad core processor like the HTC one, that's what I'm waiting for
Sent from my SGH-T959 using XDA

[Q] LCD Appears Damaged

Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks

petrocity said:
Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks
Click to expand...
Click to collapse
Why not just take it back. You are still in the 14 day window.

petrocity said:
Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks
Click to expand...
Click to collapse
Are the Skinomi wet application? Maybe you used too much water or something and it damaged your screen.

hd-renegade said:
Why not just take it back. You are still in the 14 day window.
Click to expand...
Click to collapse
I plan to do that tomorrow.

maybe, but I've done alot of them and I've never had a problem before...

That screen pops up if you hold a certain button combination too. I can't remember how I found it but I was looking in the system files via nova, and noticed it. May not even,be damaged.
Sent from my VS980 4G using XDA Premium 4 mobile app

This is what I was talking about.....
Sent from my VS980 4G using XDA Premium 4 mobile app

craigbailey1986 said:
This is what I was talking about.....
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, it didn't come from a button combo, verizon people swapped me out, I went to best buy and grabbed the blue htc one for $50, that'll do the trick for now, thanks everybody!

petrocity said:
Yeah, it didn't come from a button combo, verizon people swapped me out, I went to best buy and grabbed the blue htc one for $50, that'll do the trick for now, thanks everybody!
Click to expand...
Click to collapse
Same thing happened to me applying a skinomi. Phone worked perfect with the protector but removed it and got the popup saying it's damaged.
Any updates?
Screen is working when it wants.

Screen lifting off my Nexus 4!?!

Recently I've noticed the left side of my screen is slightly coming off the bezel! Does anybody know if I can glue it back or if there is another fix please help!
Thanks
Sent from my Nexus 4 using xda app-developers app

chris_skinz said:
Recently I've noticed the left side of my screen is slightly coming off the bezel! Does anybody know if I can glue it back or if there is another fix please help!
Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
You should be still in warranty, right? Why not contact customer service and replace a new one.

linxiafeibai said:
You should be still in warranty, right? Why not contact customer service and replace a new one.
Click to expand...
Click to collapse
Agree. Has 12mth warranty with LG I believe
Sent from my neXus⁴

Did anyone find the cause. It started happening to mine after 22 months. My main issue is the gap is causing the Wireless charging antenna inside to disconnect, so my phone will no longer charge when placed on the orb unless I squeeze the phone on the left side.

i remember some guy on imgur noticed the samething. turned out his battery was defect, because he used an aftermarket charger and it started to slowly puff up, like a ballon. this made the screen lift a little bit. he replaced the battery and everything was fine since then i believe