[Q] LCD Appears Damaged - G2 Q&A, Help & Troubleshooting

Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks

petrocity said:
Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks
Click to expand...
Click to collapse
Why not just take it back. You are still in the 14 day window.

petrocity said:
Hey everybody,
I bought this phone last week and installed a skinomi screen protector. I removed it after about 12 hours to try and remove some dust from underneath the screen. I set it aside to do it later and I powered the phone on without the screen protector, I was really surprised when I got a screen that said that the lcd appeared damaged.
Knock-on does not work at all, if I apply pressure to the right side of the screen it simulates a weird half touch to the right. Any ideas? I'll probably just add the phone insurance and get a new one unless someone has a fix.
Thanks
Click to expand...
Click to collapse
Are the Skinomi wet application? Maybe you used too much water or something and it damaged your screen.

hd-renegade said:
Why not just take it back. You are still in the 14 day window.
Click to expand...
Click to collapse
I plan to do that tomorrow.

maybe, but I've done alot of them and I've never had a problem before...

That screen pops up if you hold a certain button combination too. I can't remember how I found it but I was looking in the system files via nova, and noticed it. May not even,be damaged.
Sent from my VS980 4G using XDA Premium 4 mobile app

This is what I was talking about.....
Sent from my VS980 4G using XDA Premium 4 mobile app

craigbailey1986 said:
This is what I was talking about.....
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, it didn't come from a button combo, verizon people swapped me out, I went to best buy and grabbed the blue htc one for $50, that'll do the trick for now, thanks everybody!

petrocity said:
Yeah, it didn't come from a button combo, verizon people swapped me out, I went to best buy and grabbed the blue htc one for $50, that'll do the trick for now, thanks everybody!
Click to expand...
Click to collapse
Same thing happened to me applying a skinomi. Phone worked perfect with the protector but removed it and got the popup saying it's damaged.
Any updates?
Screen is working when it wants.

Related

Dust under the screen

So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App
ajk511 said:
So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.
jxr94 said:
Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.
Click to expand...
Click to collapse
...or so you think:
http://forum.xda-developers.com/showthread.php?t=948417
I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.
brandenk said:
I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.
Click to expand...
Click to collapse
I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App
I have the same problem in the upper-left hand corner. I didn't have an extended battery until today. Completely stock, even got the dust while I had my screen protector on. I do notice that my phone has what I think is called "screen separation". Sometimes when I press down on the screen, it feels strange like it is separated. Hasn't affected the operation of the phone, but it's not too big of a deal for me to take back to Sprint yet. I only notice the dust when the screen is completely black and in direct light, too.
ajk511 said:
I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I actually noticed the dust under my screen about two weeks ago and have not made it to the sprint store yet. Should I even bother going there or are they not going to do anything for me? I have the Total Equipment Protection as well.
I've noticed dust under my screen as well. What sucks is the dust is right on top of the front facing camera ....maybe this weekend I will take it to the sprint store and see what they say.
Yeah I have it too, also have a blown speaker for the 2nd time -______-. I took it in to get fixed and they gave me a new screen (awesome) but forgot to put a earpiece back in. Looks like im just ignoring the 2nd time i got dust under the screen and gonna fix the rear speaker myself, or try to at least.
If they have any displays in stock, they'll replace it on the spot. Just make sure you tell them you want a brand new component. The store I took it too put a display that was all scratched up and nicked on the edges on my phone as if I wouldn't mind. How insulting!

Defective screen - is this terminal?

Hi everyone,
My phone survived falling off the roof of my car and being run over by another car - the leather slip case kept it intact. Initially I thought I'd got away with it, but its picked up a screen defect which has got progressively worse. Essentially the colours go screwy - a green tint with blue bands which move across the screen. Its definitely a loose wire as I've been able to "fix" the fault by tapping the back of the phone.
Until tonight, where its not going back to normal no matter where I tap or how hard. I'm not afraid of disassembly if its fixable - found a video online where they pull it literally to bits. But if I go buy the torx driver is the ribbon cable into the screen reasonably easy to get to? Anyone done it?
Still got 4 months left on my contract, so will be a little sad if I have to resurrect my Hermes.....
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Skellyyy said:
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
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Click to collapse
Success!!!!! Sir, you are a genius, thankyou!
auximinies said:
Success!!!!! Sir, you are a genius, thankyou!
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Click to collapse
No problem, any day. Don't even ask how I figured out that that's the way it can be fixed haha.
Sent from my HTC HD2 using XDA App
My god how did your phone survive that
Sent from my HTC HD2 using XDA App

Dust inside the screen

Hi all, I went with my MotoDefy into the water to take a couple of pictures and... lets say it was not a good idea.
After some time I found a screen digitizer on ebay and with some extra cares (and my brother's efficient help) the phone is working again (after some months in a drawer).
As I said, now it works, using the MIUI rom, because it was still failing with the stock one, nonetheless, there is a lot of dust inside the screen. I have openned it several times, to clean it again and close with care, but after several days of use, it's full of dust again.
Any ideas of how to solve this issue?
Thanks!
mdabar said:
Hi all, I went with my MotoDefy into the water to take a couple of pictures and... lets say it was not a good idea.
After some time I found a screen digitizer on ebay and with some extra cares (and my brother's efficient help) the phone is working again (after some months in a drawer).
As I said, now it works, using the MIUI rom, because it was still failing with the stock one, nonetheless, there is a lot of dust inside the screen. I have openned it several times, to clean it again and close with care, but after several days of use, it's full of dust again.
Any ideas of how to solve this issue?
Thanks!
Click to expand...
Click to collapse
First, this supposed to be in "General" section.
Second, have you tried to make thing closed completely, or there still a leak ?
Third, buy a screen protector, I afraid.
MaxLe said:
First, this supposed to be in "General" section.
Second, have you tried to make thing closed completely, or there still a leak ?
Third, buy a screen protector, I afraid.
Click to expand...
Click to collapse
:mmm:
out of the box it say's not to use a screen protector as they cover up sensors & decrease touch screen sensitivity...
each to his own
PS- Greetings & hi
Where Is this truth u speak of?
King_Rat said:
:mmm:
out of the box it say's not to use a screen protector as they cover up sensors & decrease touch screen sensitivity...
each to his own
PS- Greetings & hi
Click to expand...
Click to collapse
Sent from my MB525 using XDA App
I had the same problem after a week. I sent for repair, returned after 15 days, you are no longer re-presented the problena. will send you advice, a defect in the seal. If dust enters the risk is that well water enters

Help.. URGENT help.. I cracked my screen.

So my Nexus had the screen lift.. I was just curious, and wanted to see the back of it.
Took the back cover off, no problem. I didn't really do anything except look around. When I wanted to pop the back cover back in, I had trouble with one corner.. it just wouldn't pop in. So i pushed that corner a bit (I swear I didn't really use that much strength) but I turned the device around and saw the corner of the glass was cracked. It didn't reach the pixeled part of the screen, it was only at the black border.
So I thought- ah.. oh well it was my fault. I was pissed.. but who was I to blame right? I'll just live with it.
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Can anyone tell me what to do now? I've taken the device out of the states. The country I am in do have Asus office. I know the warranty probably does not cover this. I would be willing to pay for a new screen- but does anything know how much it will cost?
Sigh.. any help/comment would be nice. I'm totally devastated right now. I know it's my fault for not being careful. But I am able to go traveling next week, and was looking forward to reading books on it etc.
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
If it were me, I'd send it back and get a replacement since it had screen lift and that was the only reason you opened it...
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Well I'm not in the U.S, and won't be anytime soon. My friend bought it over for me. Tomorrow I will call the local Asus office and ask them about it.
In the meanwhile I might just buy the micro-USB to USB cable, and use a mouse to control it. Although That will look ridiculous as I'll have to find a flat surface to use the mouse everytime. Is there some other USB controller I can use to control the screen?
Also I don't really know much about digitizers.. once you crack one corner, does it mean the entire thing is not usable anymore?
I had very small screen lift issue. Barely noticeable. But with this official nexus 7 cover seems to keep it down
thunder9111 said:
Here comes the problem.. I pushed the Power button, the lock screen came on as usual. However, it seems to have absolutely no response to my touches at all. I tried touching every single corner... NOTHING.
There is absolutely nothing I can do with this device right now.. Except 1. power it on, 2. take a screen shot.
Click to expand...
Click to collapse
The touch panel is fused to the glass so if it breaks you're out of luck sorry
Sent from my Nexus 7 using xda premium
does that mean if I want to get a replacement I'll have to pay for LCD+digitizer? :crying:
It'll probably cost more than $100 right...

[Q] Can only part of the digitizer/screen break?

I've only had my nexus 4 for a couple of days and today it fell when I was getting out of the car ( my fault, it was in my lap) but it was only like a 2 foot drop. I had a case around the sides and back but it landed on the asphalt face first. I got a thin crack in the corner which I could live with but now the whole top half of my screen stopped responding to touch.. the bottom half works but the top and right edges dont. Does this mean my digitizer is broken? i though either the whole screen would work or none of it. Anyone know how much it would cost to repair replace? Should I try contacting google or LG about it?
Sorry I looked around and there are a lot of broken screen threads but still didnt find answers.
Thanks in advance!
I'm in the exact same situation. Small crack, top half odd screen unresponsive. I just bought a screen online. But i paid a pretty penny for that piece of glass.
Sent from my Nexus 7 using xda premium
speedygonzo said:
I'm in the exact same situation. Small crack, top half odd screen unresponsive. I just bought a screen online. But i paid a pretty penny for that piece of glass.
Sent from my Nexus 7 using xda premium
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Click to collapse
Aw i was hoping your reply would be a solution haha. Man this really sucks, just a few days in too. i want to replace the screen but I'm scared something like that could happen again! How much did you pay if you don't mind me asking? Are you planning on replacing it yourself? I might have to do the same.. :/
vikramkhalsa said:
Aw i was hoping your reply would be a solution haha. Man this really sucks, just a few days in too. i want to replace the screen but I'm scared something like that could happen again! How much did you pay if you don't mind me asking? Are you planning on replacing it yourself? I might have to do the same.. :/
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Click to collapse
Yeah, I was out of town when it happened too. Good thing I brought my Galaxy Nexus! But I was able to hook up a Bluetooth mouse and keyboard to navigate through my Nexus 4. And yeah... I paid $187 for the screen...

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