Dust under the screen - EVO 4G General

So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App

ajk511 said:
So I have noticed a fairly large grouping of dust has collected under my screen on the top left corner. Just wondering if anyone else has run into this and how did you get it taken care of?
Sent from my PC36100 using XDA App
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Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.

jxr94 said:
Happens to a lot of people including myself. I just deal with it since I can only see it during the day in the sun. You can take it to the spring store and they might fix it for you.
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...or so you think:
http://forum.xda-developers.com/showthread.php?t=948417

I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.

brandenk said:
I have recently noticed the same thing in the same upper left corner. I switched from my oversized battery and cover back to the original battery and cover to see if that helps prevent it from getting worse.
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I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App

I have the same problem in the upper-left hand corner. I didn't have an extended battery until today. Completely stock, even got the dust while I had my screen protector on. I do notice that my phone has what I think is called "screen separation". Sometimes when I press down on the screen, it feels strange like it is separated. Hasn't affected the operation of the phone, but it's not too big of a deal for me to take back to Sprint yet. I only notice the dust when the screen is completely black and in direct light, too.
ajk511 said:
I've been using a different back as well, for the powermat charger. I wonder if that is what caused it. Well, off to the sprint store I guess. We'll see what they say.
Sent from my PC36100 using XDA App
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I actually noticed the dust under my screen about two weeks ago and have not made it to the sprint store yet. Should I even bother going there or are they not going to do anything for me? I have the Total Equipment Protection as well.

I've noticed dust under my screen as well. What sucks is the dust is right on top of the front facing camera ....maybe this weekend I will take it to the sprint store and see what they say.

Yeah I have it too, also have a blown speaker for the 2nd time -______-. I took it in to get fixed and they gave me a new screen (awesome) but forgot to put a earpiece back in. Looks like im just ignoring the 2nd time i got dust under the screen and gonna fix the rear speaker myself, or try to at least.

If they have any displays in stock, they'll replace it on the spot. Just make sure you tell them you want a brand new component. The store I took it too put a display that was all scratched up and nicked on the edges on my phone as if I wouldn't mind. How insulting!

Related

Defective screen - is this terminal?

Hi everyone,
My phone survived falling off the roof of my car and being run over by another car - the leather slip case kept it intact. Initially I thought I'd got away with it, but its picked up a screen defect which has got progressively worse. Essentially the colours go screwy - a green tint with blue bands which move across the screen. Its definitely a loose wire as I've been able to "fix" the fault by tapping the back of the phone.
Until tonight, where its not going back to normal no matter where I tap or how hard. I'm not afraid of disassembly if its fixable - found a video online where they pull it literally to bits. But if I go buy the torx driver is the ribbon cable into the screen reasonably easy to get to? Anyone done it?
Still got 4 months left on my contract, so will be a little sad if I have to resurrect my Hermes.....
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
Skellyyy said:
The blue thing usually happens with my phone. Got my screen replaced like a week ago and the problem persists. What I do is 'flex' the screen in the top left and bottom right and that usually works. Try like bending the screen (sort of) and it will probably work.
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Success!!!!! Sir, you are a genius, thankyou!
auximinies said:
Success!!!!! Sir, you are a genius, thankyou!
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No problem, any day. Don't even ask how I figured out that that's the way it can be fixed haha.
Sent from my HTC HD2 using XDA App
My god how did your phone survive that
Sent from my HTC HD2 using XDA App

anyone else notice the loose side?

I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
Mine is solid as a rock. I would take it back.
Sent from my Xoom using Tapatalk
I didn't notice having a problem with this either but I'll be double checking it tonight..=)
No such thing with mine.
its right where the back cover and edge of screen meet on the side with volume buttons
i bought it from best buy and there out of stock so i need to wait. luckily i have a 45 day return policy on it
nothing wrong with mine. Very solid
Swap it out. I just checked mine and it is clean and tight.
android_geoff said:
I bought my xoom on launch day and love it but on the left side next to the volume buttons i get a creak sound and a loose feeling like the back cover is loose its right under the volume down button
i looked it up on google and saw someone else have the same problem but im not sure if i get another if its gonna feel the same way
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No such issue here. Go check a demo unit to compare. I think you need to return it.
Plastic on top bends and creeks on mine...
Sent from my Xoom using XDA App
Saw this in a search, same problem here. Is this really not a common issue? It's terrible when you pick up your $800 tablet and it makes an awful noise like it's going to break.
Just got mine out my bag to check but it's solid.
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
alias_neo said:
Noticed a gap in mine today before seeing this thread. What bothers me most is the creak/crack if I press a particular part of the screen. (Jump button in Cordy) .
Sent from my HTC Desire using Tapatalk
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The creak is absolutely annoying.
I think i may just buy a transformer and take the xoom back and save $400.
Sigh.
i have also noticed mine has started doing this...
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
subminimal said:
I know mine has made this noise before but it comes and goes. Its a bit annoying but doesn't seem to be consistently happening.
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If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
eallan said:
If you find the area, you won't be able to ignore it.
Try this: Go to the metal part on the left side where it starts below the volume/plastic, put your thumb on the edge and "pry" that area away from the glass (towards the back) report back with noise.
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Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
Mine also!
Sent from my Xoom using XDA App
subminimal said:
Turns out it didn't matter. I ended up taking my wifi xoom back and exchanged it for another one. My original started showing dust under the screen! Looked on here and seems to be one of many occurrences...
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Nice, my power button only works 1/3 of the time at the most, so it's likely getting exchanged anyway, maybe returned.
Same here creak/crack from left side,

FingerPrint/Power button

My fingerprint/power button is slightly slanted. I was wondering if this is just me or not. The button is lifted slightly from one end.
i.mac said:
My fingerprint/power button is slightly slanted. I was wondering if this is just me or not. The button is lifted slightly from one end.
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There's a data ribbon on one side that holds it crooked like that. this has already been brought up and pretty much all of them are like that (as far as I know) so I wouldn't be concerned about it.
live4nyy said:
There's a data ribbon on one side that holds it crooked like that. this has already been brought up and pretty much all of them are like that (as far as I know) so I wouldn't be concerned about it.
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You've been a real relief today. Thank you.
This is the first thing I noticed after taking it out of the box. Couldn't believe they wanted it to be like this.
Sent from my MB860 using XDA App
Crooked here as well. The first atrix I had seemed to be straight though. Kind of annoying. Also one side of the screen is slightly lower than the other.
eallan said:
Crooked here as well. The first atrix I had seemed to be straight though. Kind of annoying. Also one side of the screen is slightly lower than the other.
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Same for me. I had to return my first atrix because of battery issues and it had a straight one but the one I have now is tilted. I don't really stare at it so no big deal to me. At least my battery is performing now.
Sent from my MB860 using XDA App
To add to the build quality issues, I went through 3 units at the store an all had some degree of dust under the screen. I took the one with the least. I took a look at my cousin's unit the other day and it also had a couple of specs under the screen.
BBock9 said:
Same for me. I had to return my first atrix because of battery issues and it had a straight one but the one I have now is tilted. I don't really stare at it so no big deal to me. At least my battery is performing now.
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Define performing. Mine is still garbage compared to what it should be. That's the same reason I returned the first one.
http://forum.xda-developers.com/showthread.php?t=989042
Sent from my MB860 using XDA App
okay at least im not the only one. a friend of mine thought it was a protective piece of plastic that needed to be peeled off at first. it looked too thick to be something like that so i tested it first to see if it would read my finger which it did so i left it on..
odd that motorola would place it like that
it is an inset reader attached to the board with a ribbon cable, as part of a button. Some sit slightly different than others, it is common on everything that has this type of multifunction setup.
get your OCD under control
digitalallstar said:
To add to the build quality issues, I went through 3 units at the store an all had some degree of dust under the screen. I took the one with the least. I took a look at my cousin's unit the other day and it also had a couple of specs under the screen.
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id say its less a build quality issue and more a design issue, since the glass isnt glued to the screen. I have myself seen 3-4 atrix, all except one had either major dust or at least 1-2 specks.
and on top a software bug that scared the hell out of me, seeing dead and stuck pixels only in the CAMCORDER mode.
I should consider myself lucky then, no dust and my fingerprint/power button is straight. However, it is a refurbished phone (perhaps one that was returned by one of you!) so they might have taken a bit more care in reassembly. Who knows... Maybe it is best to buy second hand sometimes, or I'm just plain lucky
brendan_orr said:
I should consider myself lucky then, no dust and my fingerprint/power button is straight. However, it is a refurbished phone (perhaps one that was returned by one of you!) so they might have taken a bit more care in reassembly. Who knows... Maybe it is best to buy second hand sometimes, or I'm just plain lucky
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I have had four refurb atrixs and each one has had a straight fingerprint scanner. All of them at the stores I have seen are slanted. Seems the refurbs are a little nicer in that aspect
Sent from my MB860 using XDA App
Same here ... a little slanted, but then again I hadn't really spent much time looking at the button before!
i never liked the button!!

Camera Lens Peeling Off

Has anyone noticed their back camera lens start to peel off? The top of mine pops up ever so slightly and I can push it back down. It'll sit for a while but come up again no matter how long I hold it.
Maybe I could some how heat it up enough to where the glue melts that I can hold it in place. I ordered mine online and really don't want to go through the exchange process. It would be like taking your baby back to the hospital after he's born for another two weeks.
You sure thats just not the protective plastic the a500 comes with ?
No, its certainly that black peice of glass (or plastic) that's over the lens.
Sent from my Droid using XDA App
That sucks! Did it just happen or did it get hit or was maybe left in a hot car or something?
I know you don't want to but I think its best to return it.
Sent from my A500 using Tapatalk
I'd like to see a pic.
It isn't the lense that is popping off, it is simply the plastic covering. Mine is popping a bit as well, think I'll crazy glue it down.
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
Here's a picture
http://www.imgur.com/1BfNZ.jpg
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
Sent from my Droid using XDA App
Wow. Discovered today that if I push on the back camera, even the slightest pressure, the camera doesn't work. The camera app shows a big green screen. I'm starting to think that it isn't the glass frame that's off but the whole camera module it self.
Add just a little more pressure and you can see distortion on the display opposite of where the camera is placed. There must not be anything between the camera module and the LCD.
Definitely sound like you got a defective model.
I wouldn't suggest anyone start putting pressure on the camera housing to test. It's not like they were built for anything other than it's normal function and day to day stresses.
agentdax5, return it however you have too. I wouldn't try and fix it or make it any worse. Just package it up and send it back.
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
Sent from my Droid using XDA App
I'd take it right back then on the next exchange, open it up in front of them and check.
Thanks for the advice. I should be going back tomorrow. They had 3 left when I went, hope they don't happen to sell them by then.
Sent from my Droid using XDA App
A total of 3 exchanges later i finally got one without the lens peeling!
Sent from my Droid using XDA App
I guess I was just lucky, no peeling here.
agentdax5 said:
Exchanged it today no problem but it looks like this one has the same problem...
Not as bad as before but still. Almost makes me want to return it and wait for a Galaxy Tab 10.1
Sent from my Droid using XDA App
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My device is in service because of that. When the new one has the same problem, I'm a bit pissed of. In my country this device costs 600$...
Whoever told you that was full of BS
agentdax5 said:
Yeah, its not the lens but I wasn't about to put "plastic camera thing is peeling" in the subject lol
I really want to exchange it. I ordered mine online and picked it up at my local bestbuy store. I called the store and they said I couldn't do exchanges in-store for an online order. Bestbuy.com says differently. I emailed them both hoping to get a definite answer.
Sent from my Droid using XDA App
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I ordered my A500 online and picked it up at my local Best Buy. When I got it home it had a 1.5 inch crack running across one corner of the screen. I took it back the next morning and they swapped it out (after I convinced them I didn't break it). There was never any question of how I ordered it or if I just came in and picked it up. You should report whoever at that store told you that to the manager, and if it was the manager report it to the home office. Times are tough enough without stupid employees running off customers over BS like that.
I don't have this problem
Tried to apply pressure to the rear and front camera while the photo app was open and no mishaps. As for surface peeling I've not had any such issues and frankly, after inspection, have a hard time seeing how any such problem would be possible.
Sent from my Nexus S 4G using XDA Premium App
mine is identical in the fact that its peeling. i just push it down might get some double sided tape to put it down better. no biggie.

Have spot on camera but noting visible on lense

I just noticed when taking a picture with a beige background that I have a sort of smudge looking spot.
I cleaned of the lens area and visually it is spotless. There aren't any scratches either.
Is this a defect or does everyone else see this as well?
See the attached picture. The smudge is in the left.
I never noticed it before as it's faint enough to not show up against darker backgrounds.
I definately do not have something like that, so most likely faulty camera, the best way would be to exchange the phone.
reTARDIS said:
I just noticed when taking a picture with a beige background that I have a sort of smudge looking spot.
I cleaned of the lens area and visually it is spotless. There aren't any scratches either.
Is this a defect or does everyone else see this as well?
See the attached picture. The smudge is in the left.
I never noticed it before as it's faint enough to not show up against darker backgrounds.
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It just looks like they might of had a spec of dust or something go in when they put the phone together. I would take it back and ask for a replacement, if they argue saying they dont see it then complain. If not and they are being fuddy duddies, either do it yourself (if you know what you are doing) or water damage it and send it off for insurance (I know, I know, not a good thing to do) but... if they are incapable of being decent, then you have to do what you have to do.
Good luck. I love my photography, and that would get on my tits. lol
skrapi said:
It just looks like they might of had a spec of dust or something go in when they put the phone together. I would take it back and ask for a replacement, if they argue saying they dont see it then complain. If not and they are being fuddy duddies, either do it yourself (if you know what you are doing) or water damage it and send it off for insurance (I know, I know, not a good thing to do) but... if they are incapable of being decent, then you have to do what you have to do.
Good luck. I love my photography, and that would get on my tits. lol
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Guess I'll try and fight that battle in person this weekend then
Ugg. Thanks!
reTARDIS said:
Guess I'll try and fight that battle in person this weekend then
Ugg. Thanks!
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Ah it's all part of the fun. Good luck, and let me know how it goes
Iv got exactly the same issue with my camera. It looks identical to yours but I have it in the top left corner. Not sure if it's worth exchanging for a new one just because it might be branded and SIM locked this time.
Sent from my GT-I9505 using xda app-developers app
dagnammit said:
Iv got exactly the same issue with my camera. It looks identical to yours but I have it in the top left corner. Not sure if it's worth exchanging for a new one just because it might be branded and SIM locked this time.
Sent from my GT-I9505 using xda app-developers app
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Well when I take a picture in portrait mode like yours is, they're actually pretty close in position. Mine appears more in the top center than yours does though.
The first picture was landscape.
A bit more than a coincidence?? Not the end of the world but I certainly don't expect that from a flag ship device. Think I'll wait until I get a scratch on the screen or something before I go for this exchange.
Sent from my GT-I9505 using xda app-developers app

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