Database Users

issues with Market and Amazon App Store after power loss

I left the battery run out on accident, and now when charged and fully working( able to browse the web and other network related activities) I cannot download anything from Market or Amazon app store.
The download says it starts then it errors out.
Download was unsuccessful, please try again
This has happened to me twice.
Running Dexter Mod 1.41.

Market App
Have you tried to clear the cache?

So I tried to clear cache..no work.
I cleared the data for just the market and it worked after that.

Bumping this thread.
Anyone else have something similar happen?
Ran out of battery in stand by. Market won't open now. Tried restart, clearing data for market app, tried wiping cache, tried reset switch... no dice. Really dont want to start all over.

netstat_EVO said:
Bumping this thread.
Anyone else have something similar happen?
Ran out of battery in stand by. Market won't open now. Tried restart, clearing data for market app, tried wiping cache, tried reset switch... no dice. Really dont want to start all over.
Click to expand...
Click to collapse
Problem is still there. I found something like this in logcat for every time I tried to open market
Code:
w\vending could not check for tos
Anyone have any ideas?

for market issues please follow these instructions in the order i found them to work;
1
open market, if possible, tap around to create cache
2
goto settings, apps, RUNNING SERVICES
3
stop google framework, genie, and any other google service listed
4
goto settings, apps, CLEAR CACHE, NOT DATA
5
open market w expectation of fc, if it does open, close it.
6
turn fone off and on.
i found these Specific instructions to work on multiple android devices. most folks exclude turning off services, wipe data when they should be wiping cache, and they dont restart. so try in the numbered order listed.
if this doesnt work, i can direct you to a market cleanup update for another device. google xda simple green market. should turn up a thread w patched market for another device, and a market cleanup update that may help.
worst case, factory reset would do it. if you dont want to lose your internal storage data, maybe try my clockwork recovery and just format the data partition. this would at least leave your internal storage folder alone.
Sent from my X10i using Tapatalk

Thanks. Everything came back as soon as I killed the Google messaging service.
I don't understand how the messaging service could have had me all locked up, but its fixed now... in additional to some other apps that weren't authenticating.

supplemental market tip would be to open google talk in the event some google services, specifcally the downloader, doesnt start.
not sure if todays lack of google data or messaging permission xmls would have any relevance to messaging services having issues.
Sent from my X10i using Tapatalk

The Play Store doesn't work anymore.

Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.

I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.

SolsticeZero said:
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
Click to expand...
Click to collapse
Okay I just did that. It still doesn't work.

jh1521 said:
Okay I just did that. It still doesn't work.
Click to expand...
Click to collapse
What rom are you using?

Stock. However I'm still on 4.1.2 - I blocked OTA updates until the current 4.2/4.2.1 bugs are fixed.

It's a long shot, but you can try to install the latest Gapps package from recovery. Or remove and re-add your Google account.

Would you happen to know where I can find the latest gapps package? Thanks!
(edit) found it http://goo.im/gapps/gapps-jb-20121130-signed.zip
Edit2) Oops the 11/30 gapps don't work with 4.1.x anymore, will try 10/11 instead.

http://goo.im/gapps
Since you're on a 4.1.2 rom, get the one for CyanogenMod 10.0.x

I same issue last night. Downloads were very slow. All stock on latest ROM.
Sent from my SGH-T959 using xda app-developers app

Holy f*! The browser works, however downloading through the browser doesn't. I get "download starting" then nothing happens. Same with Chrome. I quickly checked if I'm not out of storage space - no, I have 8GB free. WTF is going on?

I figured it out. last week I was trying to solve my battery drain problems (can't find the thread anymore) and I ended up disabling the media storage service. That apparently disabled any app from downloading anything. I have re-enabled it and now can download. The store works, browsers work etc. I just hope that the battery hogging doesn't happen again.

When I have play store issues I just sign out of Google talk and sign back in and it fixes my problems .. also close the market after..
Sent from my EVO using xda premium

I don't use google talk. besides my proiblem was different, see the post above yours.

jh1521 said:
I don't use google talk. besides my proiblem was different, see the post above yours.
Click to expand...
Click to collapse
Doesn't matter if you use Google talk or not... For some weird reason the play store uses Google talk some how it may be to authenticate
Sent from my Nexus 7 using xda premium

If you can't download at all, a good method can be to clear data from "Google Framework Services" , delete google Account, reboot, recreate your Google Account.

I had the same problem. Enable download manager fixed it for me. After I did that all the apps I had tried to install started downloading and play store stayed open and did not force close.
Settings>apps>all>download manager
Sent from my Nexus 7 using xda app-developers app

Hey everyone let's post ways for the op to fix his already fixed issue!!!
Lmao

jh1521 said:
Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
Click to expand...
Click to collapse
Did you eventually fix this?
Cheers, FReaKRaNT

FReaKRaNT said:
Did you eventually fix this?
Cheers, FReaKRaNT
Click to expand...
Click to collapse
the fix was in post #11 . op can you update your op post as solved. in post number 11... Also the media data usage and battery drain was fixed in the small update 4.2.1 then the 1.xx mg update fixed this... hope this makes sense.

[Solution found] New nexus 7 error 497

My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.

Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium

Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom

I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.

My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4

Try and reset your routers and reboot your nexus 7.

huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??

sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app

How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them

adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app

I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app

jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.

sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."

sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app

I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse

Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.

Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app

Invalid package

Just got the S4 and getting invalid packagr on a few updates.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

I been getting it as well on a few things... It isn't the phone if I am not mistaken.
Sent from my SAMSUNG-SGH-I337 using xda premium

graydiggy said:
I been getting it as well on a few things... It isn't the phone if I am not mistaken.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
Ive been getting this for the last 24 hours ( mostly on google apps )

scojosmac said:
Ive been getting this for the last 24 hours ( mostly on google apps )
Click to expand...
Click to collapse
Have you turned off "Verify apps" in the Security settings?
I've had this issue in the past where the phone was unable to reach Google's servers for app verification.

rjohnstone said:
Have you turned off "Verify apps" in the Security settings?
I've had this issue in the past where the phone was unable to reach Google's servers for app verification.
Click to expand...
Click to collapse
Just did that for the square register app... No go.
Sent from my SAMSUNG-SGH-I337 using xda premium

I have tried this too and didnt help.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

graydiggy said:
Just did that for the square register app... No go.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
The issue is with the Play Store.
There are several methods to get past it.
The one I used regarding the verify component worked for me, but others have suggested clearing the app cache and data and even uninstalling updates for the play Store app as a solution.
Go to apps >> All >> Google Play Store >> Clear cache and data
Go to apps >> All >> Google Play Store >> Uninstall Update
Go to apps >> All >> Google Service Framework >> Clear cache and data
One of the more interesting solutions is to turn off WiFi and install the apps over cellular data connection.

rjohnstone said:
The issue is with the Play Store.
There are several methods to get past it.
The one I used regarding the verify component worked for me, but others have suggested clearing the app cache and data and even uninstalling updates for the play Store app as a solution.
Go to apps >> All >> Google Play Store >> Clear cache and data
Go to apps >> All >> Google Play Store >> Uninstall Update
Go to apps >> All >> Google Service Framework >> Clear cache and data
One of the more interesting solutions is to turn off WiFi and install the apps over cellular data connection.
Click to expand...
Click to collapse
None of those work for me. I will try this evening when I activate my service to get it over 4g.
Sent from my SAMSUNG-SGH-I337 using xda premium

rjohnstone said:
The issue is with the Play Store.
There are several methods to get past it.
The one I used regarding the verify component worked for me, but others have suggested clearing the app cache and data and even uninstalling updates for the play Store app as a solution.
Go to apps >> All >> Google Play Store >> Clear cache and data
Go to apps >> All >> Google Play Store >> Uninstall Update
Go to apps >> All >> Google Service Framework >> Clear cache and data
One of the more interesting solutions is to turn off WiFi and install the apps over cellular data connection.
Click to expand...
Click to collapse
Tried this and it still does not work.

I'm getting this today on S4 and Nexus 7 (2013). I think it's something going on with the Play store..... Give it a day or two before you think it's your hardware or your installation..... Now a Error 920 IS a cache problem....

I'm having this same issue on both mine and my wives S4. Just purchased them over the weekend, finally got my wife to convert from the iPhone....really hoping this goes away soon so that she doesn't get angry with me We are seeing the issue over both wifi and cellular data.
Only thing I have found that fixes it is downloading the Apps/Updates with a VPN app connected.
BillLee3 said:
I'm getting this today on S4 and Nexus 7 (2013). I think it's something going on with the Play store..... Give it a day or two before you think it's your hardware or your installation..... Now a Error 920 IS a cache problem....
Click to expand...
Click to collapse

I've been have the same issue since last night
I went from Task650 4.2.2 rom to a 4.3 back to task and all of them have the same error ( package file is invalid )

just got this email from Google support
Thanks for your reply and for letting me know what's going on. I'm very sorry to hear that you've been getting this error message. I''ve been getting it myself lately, so I know how frustrating it is! I'd be happy to let you know what is happening.
Based on the information you sent along, it appears you’re experiencing issue #10230007 from our known issues page, which happens when you update or download applications.
At this time, there are no workarounds available to resolve the issue, but I wanted to let you know that we’re aware of the problem. Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
https://support.google.com/googleplay/answer/3300875
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screen shots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
Regards,

Strange issues today.

Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?

Oaklands said:
Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?
Click to expand...
Click to collapse
Maybe the safe mode described on bottom of this page can help you identifying the issue:
https://t-mobile.jive-mobile.com/#jive-document?content=/api/core/v2/documents/7590

I'm unable to load google play to update an app today. Probably just google play. Good luck with the other issues.

Thanks for the safe mode suggestion. I got settings working again. Now it seems I cannot get internet or any functions through my wireless. I know the wireless is working as I am typing this on a tablet.

This is strange. If I connect to my home 5Ghz or 2.4 I cannot get on the internet. However if use my guest account and put my password in at the web browser, I can connect just fine.
I have forgotten the networks, reentered the passwords and no go. I tried setting up a static ip but it won't let me save the changes. The save button stays grayed out.
Google play now works on the guest account and so does chrome.

I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2

mky4b11 said:
I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2
Click to expand...
Click to collapse
Will give that a try. Thanks
Sent from my VS980 4G using Tapatalk