Database Users

issues with Market and Amazon App Store after power loss

I left the battery run out on accident, and now when charged and fully working( able to browse the web and other network related activities) I cannot download anything from Market or Amazon app store.
The download says it starts then it errors out.
Download was unsuccessful, please try again
This has happened to me twice.
Running Dexter Mod 1.41.

Market App
Have you tried to clear the cache?

So I tried to clear cache..no work.
I cleared the data for just the market and it worked after that.

Bumping this thread.
Anyone else have something similar happen?
Ran out of battery in stand by. Market won't open now. Tried restart, clearing data for market app, tried wiping cache, tried reset switch... no dice. Really dont want to start all over.

netstat_EVO said:
Bumping this thread.
Anyone else have something similar happen?
Ran out of battery in stand by. Market won't open now. Tried restart, clearing data for market app, tried wiping cache, tried reset switch... no dice. Really dont want to start all over.
Click to expand...
Click to collapse
Problem is still there. I found something like this in logcat for every time I tried to open market
Code:
w\vending could not check for tos
Anyone have any ideas?

for market issues please follow these instructions in the order i found them to work;
1
open market, if possible, tap around to create cache
2
goto settings, apps, RUNNING SERVICES
3
stop google framework, genie, and any other google service listed
4
goto settings, apps, CLEAR CACHE, NOT DATA
5
open market w expectation of fc, if it does open, close it.
6
turn fone off and on.
i found these Specific instructions to work on multiple android devices. most folks exclude turning off services, wipe data when they should be wiping cache, and they dont restart. so try in the numbered order listed.
if this doesnt work, i can direct you to a market cleanup update for another device. google xda simple green market. should turn up a thread w patched market for another device, and a market cleanup update that may help.
worst case, factory reset would do it. if you dont want to lose your internal storage data, maybe try my clockwork recovery and just format the data partition. this would at least leave your internal storage folder alone.
Sent from my X10i using Tapatalk

Thanks. Everything came back as soon as I killed the Google messaging service.
I don't understand how the messaging service could have had me all locked up, but its fixed now... in additional to some other apps that weren't authenticating.

supplemental market tip would be to open google talk in the event some google services, specifcally the downloader, doesnt start.
not sure if todays lack of google data or messaging permission xmls would have any relevance to messaging services having issues.
Sent from my X10i using Tapatalk

Unfortunately, Google Play Store has stopped....

Every 20 minutes I see this annoying message. Am I the only one? I'm running Jr6 ROM.
Sent from my Nexus 7 using xda app-developers app

Try deleting the data in settings, manage apps, play store, then delete data.
Tapatalked from my N7

I am getting this error. I am rooted and have changed the DPI. Going to try fix mentioned above. Will report back.

Rycon33 said:
Try deleting the data in settings, manage apps, play store, then delete data.
Tapatalked from my N7
Click to expand...
Click to collapse
This method did help significantly lower the amount of force closes I was seeing. Since I was mostly seeing this error when returning to the home screen, I removed all play store widgets and haven't experienced any force closes since. I haven't tried re-adding those widgets since I didn't even use them.
Thanks Rycon33!

[Solution found] New nexus 7 error 497

My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.

Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium

Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.

jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom

I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.

My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4

Try and reset your routers and reboot your nexus 7.

huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??

sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app

How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them

adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app

I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app

jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.

sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app

jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."

sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app

I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse

Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.

Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app

No connection on store home

Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !

Tman2213 said:
Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !
Click to expand...
Click to collapse
Strange for sure. When you're going through initial setup are you logging into Google? I'm wondering if your profile is corrupted. Maybe try clearing data from play store and Google services. Are you on wifi or mobile when it's happening?
Sent from my SPH-L720 using Tapatalk

Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.

cruise350 said:
Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.
Click to expand...
Click to collapse
I have tried wiping like this (how would i go about cleaning up a corrupt account?)

Still unable to connect to home page
I still cant connect to the home store page buti seem to be able to search and go tot the other pages associated with the play store this if very frustrated. Please help if possible i am now on a completely stock ROM

i would try creating a differant account...
Sent from my SPH-L720 using xda app-developers app

chris-allen said:
i would try creating a differant account...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
i would but i have a ton of info for work on this one. also i called google and now thati am on factory again (which i really dont like) i was able to get ot the store home after being instructed to uninstall updates to the play store. however once i eneded the call and teh store updated again the issue re emerged.

Bump
Sent from my SPH-L720 using XDA Premium 4 mobile app

Play store apps reamain on 100% downloaded but don't install

I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...

Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...

It already happened to me on my former phone. But I solved the problem by rebooting the phone

Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...

Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk

renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.

callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:

renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...

callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed

Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.

Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine

Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?

I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.

Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?

callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...

renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?

callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)

Same issue going on with my T-Mobile S8+.

Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...

Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0