Database Users

Cannot activate phone with Cyanogenmod 11

I have a sprint galaxy s4 running cyanogenmod 11. I just bought the phone from someone. I went and got a new SIM for the device and tried to activate online. Did not work. I opened chat window with sprint and they put in the device's numbers and sim card number and asked me to make a test call, which did not work. They then asked me to type in ##72786#. They said it would auto reboot the device. It did nothing. They then started asking questions about if this was a used device. Obviously I don't want to have to go to the sprint store, I'm sure they would tell me they cannot activate a modded device.
Can anyone tell me how to activate?
edit: also had me enter ##659143# and said it should bring up a menu screen. It did nothing

Pretty sure those codes won't do anything unless you're on a TW based rom. I would flash the stock rom, then call and try to activate.
(And please remember questions go in the Q&A section)
Sent from my SPH-L720 using Tapatalk 2

As said above you'll need a touchwiz rom to get activated. I had the same problem when I got my phone.

Beezer80 said:
As said above you'll need a touchwiz rom to get activated. I had the same problem when I got my phone.
Click to expand...
Click to collapse
Thanks. I really like this rom and how its performing... can you please point me to a tutorial on how to bring back to stock, then to reinstall the same rom after activation? Person I got it from said the files are on the sd card

Download a touchwiz rom to your SD card. Boot into recovery and make a backup of your current setup. Then flash the touhwiz ROM. Activate your phone then boot back into recovery and restore your CM11 ROM.

Beezer80 said:
Download a touchwiz rom to your SD card. Boot into recovery and make a backup of your current setup. Then flash the touhwiz ROM. Activate your phone then boot back into recovery and restore your CM11 ROM.
Click to expand...
Click to collapse
Where do I get touchwiz? Cannot find it on google or xda.

You really need to learn ALOT before you start using a rooted phone. And flashing.
Sent from my SPH-L720 using Tapatalk
---------- Post added at 06:40 PM ---------- Previous post was at 06:39 PM ----------
Touch wiz refers to any Samsung bloated ROM. There are numerous ones in the development section.
Sent from my SPH-L720 using Tapatalk

daniel4653 said:
You really need to learn ALOT before you start using a rooted phone. And flashing.
Sent from my SPH-L720 using Tapatalk
---------- Post added at 06:40 PM ---------- Previous post was at 06:39 PM ----------
Touch wiz refers to any Samsung bloated ROM. There are numerous ones in the development section.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
What's done is done, I have a rooted phone. At this point I need to get through this. All help is appreciated.
I used a youtube tutorial, downloaded touchwiz and odin. Tried to install but it hung up in the middle and failed install. Now won't install through odin and I get the error 'firmware upgrade encountered an issue. Please select recovery mode in kies & try again".
Installed Kies, went to tools>firmware upgrade initialization... but it keeps saying incorrect serial.
Any ideas?

Boot into Download Mode, post what the text is in the upper-left-hand corner. (after saying "yes" to the warning.) As long as you don't do anything with Odin nothing will download.
There's nothing in that text that has any personally identifiable information.

guyrelax said:
What's done is done, I have a rooted phone. At this point I need to get through this. All help is appreciated.
I used a youtube tutorial, downloaded touchwiz and odin. Tried to install but it hung up in the middle and failed install. Now won't install through odin and I get the error 'firmware upgrade encountered an issue. Please select recovery mode in kies & try again".
Installed Kies, went to tools>firmware upgrade initialization... but it keeps saying incorrect serial.
Any ideas?
Click to expand...
Click to collapse
First of all, what baseband version are you on? Mdc, mdl, mf9,mk2, mja? That is important to know. If on say mf9, then flash with odin a stock mf9, therevare plenty of videos on youtube as to how to use odin. As for the kies error page or wathever justbpull the battery and go into download mode again and start over again. If it only goes half way and stops try a different usb port and make sure you are using the factory original usb cable, I had that same problem you describe of the kies error and itvwas the usb port. Give it a try, just take your time and don't loose your patience. Odin is pretty safe but at the same time you do not want to mess up. Triple check your settings and make surebyou have the right files. Good luck sorry about the typos.
---------- Post added at 04:33 AM ---------- Previous post was at 04:27 AM ----------
http://forum.xda-developers.com/showthread.php?t=2303917
Link to all roms, just scroll down to the stock touchwiz roms and choose the one you need.

matraca said:
First of all, what baseband version are you on? Mdc, mdl, mf9,mk2, mja? That is important to know. If on say mf9, then flash with odin a stock mf9, therevare plenty of videos on youtube as to how to use odin. As for the kies error page or wathever justbpull the battery and go into download mode again and start over again. If it only goes half way and stops try a different usb port and make sure you are using the factory original usb cable, I had that same problem you describe of the kies error and itvwas the usb port. Give it a try, just take your time and don't loose your patience. Odin is pretty safe but at the same time you do not want to mess up. Triple check your settings and make surebyou have the right files. Good luck sorry about the typos.
---------- Post added at 04:33 AM ---------- Previous post was at 04:27 AM ----------
http://forum.xda-developers.com/showthread.php?t=2303917
Link to all roms, just scroll down to the stock touchwiz roms and choose the one you need.
Click to expand...
Click to collapse
I also have the same issue with my secondary phone line that is an S4. I wasn't quite sure what the heck the issue was with my device since it was working perfectly fine in one month and then all of a sudden I can no longer dial out anymore! I was puzzled as all hell and was wondering whats going on? So i had thought instantly that its either needing a PRL Update or it has to upgrade the radio and at the time i had just literally updated the radio from MF9 i believe. everything worked BUT the phone line kept saying that wonderful "we are sorry but your account could NOT be validated" line and again and again didnt realize that untill reading this post that i didnt remember to upgrade to the latest firmware update. So your saying that is the issue? Doesn't a PRL update help some of those issues with connectivity as well right? that way if you wanted to downgrade your firmware in your radio you could still do so and just update your PRL correct me if i am wrong but i haven't messed with the issue in about 4-5 months so im a lil dusty and need some clarification. I also CANT find an option to Update the PRL in CM 11 at all and sprint had told me that was what i needed to do and i couldnt find that anywhere when i changed my number i basically got data connectivity ONLY... has the Update PRL option in CM11 become obsolete or removed? does just a radio firmware update solve all the connectivity issues? or i should say just most not all... Thank you too by the way I have been stumped and just needed another head to miss what was so an obvious issue if this works out to be the problem that has agitated me time and time again!

Unable to connect via USB to computer?

Okay, so I'm trying to plug my Verizon Note 3 into my laptop in order to transfer some photos and videos. However, there's no "USB Connected" notification that shows up on the phone, and the computer only recognizes "Samsung Android," and the drivers for it fail to install. The phone DOES charge, though.
My phone is rooted, so I unrooted by reinstalling the NC4 kitkat build via Odin. This didn't change anything. I've looked everywhere, and people keep saying "Go to storage settings and set to MTP only," but I don't see that setting...anywhere.
Since I rooted my phone, I have all the Samsung USB drivers, and I even have Kies installed. Turning off USB Debugging does nothing.
Is there any way to fix this?

I need to use a standard usb cable rather than the note 3 cable for mine to work.
Sent from my Nexus 9 using Tapatalk 4

I had the same problem with no solution, i ended up uninstalling Towel Root and then doing a factory restore to get back the USB connection capability on my phone.

darkcompgeek said:
Okay, so I'm trying to plug my Verizon Note 3 into my laptop in order to transfer some photos and videos. However, there's no "USB Connected" notification that shows up on the phone, and the computer only recognizes "Samsung Android," and the drivers for it fail to install. The phone DOES charge, though.
My phone is rooted, so I unrooted by reinstalling the NC4 kitkat build via Odin. This didn't change anything. I've looked everywhere, and people keep saying "Go to storage settings and set to MTP only," but I don't see that setting...anywhere.
Since I rooted my phone, I have all the Samsung USB drivers, and I even have Kies installed. Turning off USB Debugging does nothing.
Is there any way to fix this?
Click to expand...
Click to collapse
Did you get the latest drivers from the Samsung website? I only ask because when I went to install a rom for the first time Odin wouldn't recognize my phone in download mode but did while I was booted up normally. Come to find out the drivers I was using that was linked on the page where I got instructions how to root and rom were old. I went onto the Samsung website and downloaded the latest drivers and all was well. Give it a shot.

rebdogg said:
Did you get the latest drivers from the Samsung website? I only ask because when I went to install a rom for the first time Odin wouldn't recognize my phone in download mode but did while I was booted up normally. Come to find out the drivers I was using that was linked on the page where I got instructions how to root and rom were old. I went onto the Samsung website and downloaded the latest drivers and all was well. Give it a shot.
Click to expand...
Click to collapse
Yeah, I've tried the USB drivers from Samsung's website. I also tried installing Kies. AFAIK, Kies automatically installs the latest drivers for Samsung devices, but when I plugged my phone into my computer, Kies wouldn't even recognize it. The new 4.4.4 update didn't fix the problem. Thanks for the suggestion though.

same prob here, also my camera is not working did u fix the problem? i test 3 different usb cables whit no luck! heeeelp please!
---------- Post added at 01:56 PM ---------- Previous post was at 01:47 PM ----------
laserbiz said:
I had the same problem with no solution, i ended up uninstalling Towel Root and then doing a factory restore to get back the USB connection capability on my phone.
Click to expand...
Click to collapse
hello, did this work for you? also is your camera working? thanks! how did you unroot? my phone isnt working in download mode either no recognizing

azteka88 said:
same prob here, also my camera is not working did u fix the problem? i test 3 different usb cables whit no luck! heeeelp please!
---------- Post added at 01:56 PM ---------- Previous post was at 01:47 PM ----------
hello, did this work for you? also is your camera working? thanks! how did you unroot? my phone isnt working in download mode either no recognizing
Click to expand...
Click to collapse
yes this worked for me... no problems with my camera... works fine, even got updated to 4.4.4 by verizon

laserbiz said:
yes this worked for me... no problems with my camera... works fine, even got updated to 4.4.4 by verizon
Click to expand...
Click to collapse
My problem is that i cant use usb to update and im not in the us to OTA update from verizon any other solution?

Kies won't let me use 'Firmware upgrade and initialization

Hellow everyone, I have a problem with kies, I wanted to install a Stock Marshmellow Firmware and I wanted to make sure that if something goes wrong I can just use the emergency recovery from kies, but I get an error says that The Device does support Firmware upgrade and initialization, I have looked everywhere and couldn't find any answers,
I got a Note 4 N910F
Hope you guys can help me.

P.S
The phone is brand new so I never flashed it or rooted it.

itschrisybaby6 said:
P.S
The phone is brand new so I never flashed it or rooted it.
Click to expand...
Click to collapse
Try a factory reset, and try Kies on a different computer. If that doesn't work, and it's really brand new, take it back and get it exchanged or a refund.

You got an error says that The Device does support Firmware upgrade and initialization... ? Or "does not support"?
---------- Post added at 06:54 AM ---------- Previous post was at 06:51 AM ----------
Did you run the Kies from Windows 7? If yes, make sure you have started the Kies with Admin privilege, please.

James_Watson said:
You got an error says that The Device does support Firmware upgrade and initialization... ? Or "does not support"?
---------- Post added at 06:54 AM ---------- Previous post was at 06:51 AM ----------
Did you run the Kies from Windows 7? If yes, make sure you have started the Kies with Admin privilege, please.
Click to expand...
Click to collapse
I get "Does not support Firmware upgrade and initialization"
I got windows 10 with UAC disabled.
And I don't own another PC

itschrisybaby6 said:
I get "Does not support Firmware upgrade and initialization"
I got windows 10 with UAC disabled.
And I don't own another PC
Click to expand...
Click to collapse
Try uninstalling Kies and Samsung drivers and reinstall. Try another USB cable and a different USB port. Try Samsung SmartSwitch. Failing all this, if it's a brand new phone, I would recommend going back to the seller and getting a refund/replacement.

Kinsman-UK said:
Try uninstalling Kies and Samsung drivers and reinstall. Try another USB cable and a different USB port. Try Samsung SmartSwitch. Failing all this, if it's a brand new phone, I would recommend going back to the seller and getting a refund/replacement.
Click to expand...
Click to collapse
I will try all of those steps, worst case scenerio I will demand another phone,
I got it from a store I know, so shouldn't be any problems.
Thanks a bunch appreciate the help.

itschrisybaby6 said:
I will try all of those steps, worst case scenerio I will demand another phone,
I got it from a store I know, so shouldn't be any problems.
Thanks a bunch appreciate the help.
Click to expand...
Click to collapse
1. Enter Download mode by pressing VOL DOWN + HOME + POWER buttons.
2. On PC download ODIN 3.10 and your default firmware from samfirmware or other sources.
3. Open Odin press PDA button and select your firmware downloaded before and click START.
4. Let it flash the stock rom and then you have a brand new working device.

I am planning to flash the stock Marshmellow that way, I have 5.0.1 currently, but I wanted to make sure i got a way back if something goes wrong, that is why i want either SmartSwitch or Kies to properly work.
Sent from my SM-N910F using XDA-Developers mobile app

Whenever I try to connect my phone to the PC it says "USB device not recognized"

Whenever I try to connect my phone to the PC it says "USB device not recognized"
Was thinking about copying some files from the PC to the phone when suddenly it doesn't recognize it. Could it be that the micro USB port on the phone is broken somehow? All I can do right now is charge the phone. Is there something I can work around to fix it on my own or do I have to take it for the repair?

Think you need to get it to the repair. First try another USB cable. Then you can try to get it on the other rom or factors reset it to make certain how it is a USB port & not the software even actually chances for that are slim.

Zola III said:
Think you need to get it to the repair. First try another USB cable. Then you can try to get it on the other rom or factors reset it to make certain how it is a USB port & not the software even actually chances for that are slim.
Click to expand...
Click to collapse
Well, there is no dust in the port and I don't think that it got "weared out" or something since the phone is not that old. I was trying CM 11 and then went to stock to try something out and when I wanted to copy some files to the phone the PC couldn't recognize it. And I flashed the newest firmware from Sammobile with Odin which got out September 27th and it all started after I flashed it. The worst of all I am also experiencing some weird bugs like the wallpaper turning black when I drag apps over to move them to another screen on home which is gone after I reboot the phone. So this new firmware is for sure buggy, and the worst of all I can't get to an older version because the PC can't recognize the phone anymore. Jeez this is screwed up.
EDIT: Okay a bit more digging around on my PC and I found that if I uninstall the driver in the Device Manager that has an exclamation mark when I connect my phone the "connected" sound is played on the PC and it starts installing a driver and then I get the error message. So I guess it's this stupid firmware.

Catsonvi said:
So this new firmware is for sure buggy, and the worst of all I can't get to an older version because the PC can't recognize the phone anymore.
Click to expand...
Click to collapse
.
Shore you can, though sideload. ?

Oh, but how do I do that? I guess it has to do something with the phone's stock recovery or something.

Catsonvi said:
Oh, but how do I do that? I guess it has to do something with the phone's stock recovery or something.
Click to expand...
Click to collapse
Actuality forget it and use FlashFire instead it's more simple.
http://forum.xda-developers.com/general/paid-software/flashfire-t3075433/post59962696#post59962696
Did you try on another PC or with another cable? If you did my bet is that it's not software but broken USB connector on the phone (plenty of those on alk S3's including Neo's).
Best regards.

Zola III said:
Actuality forget it and use FlashFire instead it's more simple.
http://forum.xda-developers.com/general/paid-software/flashfire-t3075433/post59962696#post59962696
Did you try on another PC or with another cable? If you did my bet is that it's not software but broken USB connector on the phone (plenty of those on alk S3's including Neo's).
Best regards.
Click to expand...
Click to collapse
No, I didn't try it on a differrent PC yet but I will. As for this FlashFire thing, it says it's for rooted devices, and my phone right now isn't, since I can't connect it to my PC(it all happened the same day - had CM11 all worked got to stock had UI bugs and PC couldn't recognize it). Is there some way of rooting it without the PC? I tried some apps but none worked even tho some of them did before on older firmware.

Catsonvi said:
No, I didn't try it on a differrent PC yet but I will. As for this FlashFire thing, it says it's for rooted devices, and my phone right now isn't, since I can't connect it to my PC(it all happened the same day - had CM11 all worked got to stock had UI bugs and PC couldn't recognize it). Is there some way of rooting it without the PC? I tried some apps but none worked even tho some of them did before on older firmware.
Click to expand...
Click to collapse
If the KingRoot doesn't work I am afraid that you will have to get a little creative & use ADB over WiFi.

Zola III said:
If the KingRoot doesn't work I am afraid that you will have to get a little creative & use ADB over WiFi.
Click to expand...
Click to collapse
Oh dear. Yes, KingRoot doesn't work, even tho it worked before like a charm. Okay, how do I do that? (I'm sorry but I really never did any of the things you suggested here)

Puff. First of all enable adb & over tcp (wifi) in developer options.
https://dzone.com/articles/use-adb-over-wi-fi-without
Or use some of the apps.
The commands & how to use them.
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
You need to push SU bin & app along with Busybox bin (command extension).
http://androidforums.com/threads/how-to-root-any-android-device-manually.586982/
If this doesn't help you or you don't know how to do it I am sorry but I can't help you more than this.
---------- Post added at 12:54 PM ---------- Previous post was at 12:52 PM ----------
You can push & a older kernel image & then use kingroot if it's easier for you like that...

Zola III said:
Puff. First of all enable adb & over tcp (wifi) in developer options.
https://dzone.com/articles/use-adb-over-wi-fi-without
Or use some of the apps.
The commands & how to use them.
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
You need to push SU bin & app along with Busybox bin (command extension).
http://androidforums.com/threads/how-to-root-any-android-device-manually.586982/
If this doesn't help you or you don't know how to do it I am sorry but I can't help you more than this.
---------- Post added at 12:54 PM ---------- Previous post was at 12:52 PM ----------
You can push & a older kernel image & then use kingroot if it's easier for you like that...
Click to expand...
Click to collapse
I will see if I can do this. If not I can try to connect the phone to another PC or send it to repair if the other PC doesn't recognize it. But then again, thanks.

Suggestion/Help
I do have the same problem but in my case the device is bricked & i unable to debrick it as file is not available.
When ever i connect it to the pc it shown connected to RELINK HS-USB QDLoader 9008 .
what can i do to make it work.

Help please.

Please help, I am stuck in an England airport for the next 24 hours and my phone has gone to the dark side. I was attempting to update Busybox and in error may have made a mistake. At this point Busybox tells me it cannot get root and suggests reinstalling which I have tried several times. At this point, root/supersu is no longer working and other things have broken as well, I cannot connect to any wireless on DCHP mode and since this issue started the phone now says my SD card is corrupted and I am unable to repair it. I attempted a clean reinstall/reset of the phone, but that hasn’t fixed it. It appears that symlinks are all messed up and causing major issues. I am not expert with these phone and need any help I can get please.

you need to flash the stock files from odin located here http://forum.xda-developers.com/att-galaxy-s7/how-to/firmware-g930aucs4api2-bootloader-4-t3481957
use odin 3.12.3 and not princecomsey version.

FreshIce21 said:
you need to flash the stock files from odin located here http://forum.xda-developers.com/att-galaxy-s7/how-to/firmware-g930aucs4api2-bootloader-4-t3481957
use odin 3.12.3 and not princecomsey version.
Click to expand...
Click to collapse
Thank you for replying!! Will those work with the 6935A?

airwebber said:
Thank you for replying!! Will those work with the 6935A?
Click to expand...
Click to collapse
sadly no, let me look around and see if i can find your files for the edge
---------- Post added at 11:18 PM ---------- Previous post was at 11:11 PM ----------
airwebber said:
Please help, I am stuck in an England airport for the next 24 hours and my phone has gone to the dark side. I was attempting to update Busybox and in error may have made a mistake. At this point Busybox tells me it cannot get root and suggests reinstalling which I have tried several times. At this point, root/supersu is no longer working and other things have broken as well, I cannot connect to any wireless on DCHP mode and since this issue started the phone now says my SD card is corrupted and I am unable to repair it. I attempted a clean reinstall/reset of the phone, but that hasn’t fixed it. It appears that symlinks are all messed up and causing major issues. I am not expert with these phone and need any help I can get please.
Click to expand...
Click to collapse
here are your files, http://dl.pars-hamrah.com/index.php...ATT4API2_USA ATT Android 6.0.1_4File Firmware
I know the website looks sketchy and its in persian or whatever(you can change it to english in the top left), but its where I found the files for my g930 that worked fine that I got from somebody. Since nobody has paid and released the edge files you're probably gonna have to pay for them yourself. I recommend buying a pre-paid visa with about $16-17 dollars on it instead of putting your credit card down cause I don't know if you would want to trust this website, but I don't completely know if that would work. The files themselves cost $16 I was told. Good luck my friend, best of wishes.