So if the regular "check for samsung update" isn't returning kitkat, will kies do it? Or is it just as slow to receive the rollout?
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Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
OK I solved the issue by disabling the Avast antivirus.
My only question now is why the OTA service said I have the latest firmware at the same time that Kies offered me an update?
Meyhemg said:
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
Click to expand...
Click to collapse
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
erikasnoske said:
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
Click to expand...
Click to collapse
I replied and said that I succeeded in updating via Kies. The antivirus blocked the update.
My question is why this update didn't show up in device's settings via OTA?
KIES CANT UPGRADE NEW FIRMWARE(UNKNOWN ERROR OCCURED) on my GT-I9082....HELP PLS
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
managed to update gt-s5830 firmware from 2.2.1 to 2.3.3
AhmedAther said:
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
Click to expand...
Click to collapse
After searching the internet with the same problem I got so many responses some saying don't use kies, while others say kies is the way to go I decided to visit the Samsung website to see what they say about this particular error.
I had put in the link that will take you directly but am not yet allowed to do that as a new user.
anyway on the Samsung website I selected my mobile model etc till I got to a page where I got 2 options one to upgrade through kies or upgrade through fota. I chose kies. you will then see where it tells you to download the kies software. I had kies but I still took the choice to download.
during the download and installation process it will notice that u already have kies on your pc so it will ask you to remove these, you must agree to remove. from there just follow all the instructions, it worked my gt-s5830 has been updated from 2.2.1 to 2.3.3
hope this helps
if anyone has any issues with updating your mobile on kies, ensure your anti virus is off and you run the program as an administrator...it gave me hell on earth for hours.
used kies on windows 7
hope this helps
I recently asked whether my S4 would automatically receive the 4G capability update when it becomes available in my area in the UK...
I was told that because my phone is rooted, it would need to be done via kies and no OTA update would be available...
I went onto kies on my laptop and updated it to the latest version. Here's where the problems start, when connected to my phone kies states that I need to update it again and then upgrade the firmware on my phone... So I try again, only this time it says that the latest version of kies IS not installed?!
Secondly I clicked on the Tools menu and then clicked "Firmware upgrade and initialisation" ... To which kies replied with "GT-I9505" Does not support initialisation"??
Thanks for reading and please tell me what do to.
Sent from my GT-I9505 using xda app-developers app
For android 4.3 u need install Kies 3
Uninstall KIES completely. Reboot PC. Download last KIEs from Samsung's website. Install. Reboot PC. Start KIEs. connect phone.
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
No one knows? Any idea?
Im not supposed to tell you not to upgrade to the official ota. But ive heard of so many bugs on it that most of us here didnt take it, or those that took it wants to go back but cant. If you really want to look at the general thread for att note 3 youll find it there but also spend some time reading peoples post about official ota.
TestLand said:
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
Click to expand...
Click to collapse
I you go here http://www.sammobile.com/firmwares/1/?model=SM-N900A&pcode=ATT#firmware
there is no KK update for you device.
I am running 4.4.2 stock not rooted.
Unlocked phone.
From my device it says "failed to update software.....try PC Kies"
Connected to Kies , gives me the option of upgrade to 5.0 but fails to upgrade.
Do I need to active their "Smart Switch" to do the upgrade?
What do I need to do to get 5.0?
Is it worth it?
Thanks,
Shofar1
Shofar1 said:
I am running 4.4.2 stock not rooted.
Unlocked phone.
From my device it says "failed to update software.....try PC Kies"
Connected to Kies , gives me the option of upgrade to 5.0 but fails to upgrade.
Do I need to active their "Smart Switch" to do the upgrade?
What do I need to do to get 5.0?
Is it worth it?
Thanks,
Shofar1
Click to expand...
Click to collapse
You will have to use ODIN for flash one new firmware :good:
You can find stock Samsung firmware at sammobile.com.
Best option, flash firmware 5.0 via odin. done
Anybody have the odin flashable software?
For some reason, when I try to update via OTA, it gives me an error saying "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using Samsung Kies on your PC or visit a customer service center."
Don't know why it pops up with that, since I haven't even tried to root it. I hard reset it and still is giving me that error - over mobile data and WiFi.
Try to ODIN stock 4.4.2 then OTA update.