Hello, can someone help me in the right direction with this... - Galaxy S 4 Q&A, Help & Troubleshooting

I recently asked whether my S4 would automatically receive the 4G capability update when it becomes available in my area in the UK...
I was told that because my phone is rooted, it would need to be done via kies and no OTA update would be available...
I went onto kies on my laptop and updated it to the latest version. Here's where the problems start, when connected to my phone kies states that I need to update it again and then upgrade the firmware on my phone... So I try again, only this time it says that the latest version of kies IS not installed?!
Secondly I clicked on the Tools menu and then clicked "Firmware upgrade and initialisation" ... To which kies replied with "GT-I9505" Does not support initialisation"??
Thanks for reading and please tell me what do to.
Sent from my GT-I9505 using xda app-developers app

For android 4.3 u need install Kies 3

Uninstall KIES completely. Reboot PC. Download last KIEs from Samsung's website. Install. Reboot PC. Start KIEs. connect phone.

Related

New Galaxy S - Which firmware?

I just received my Samsung Galaxy S I9000 today and am using it as I charge it. I dialed *#1234# to see that I have the following firmware:
PDA: I9000XXJF3
Phone: I9000XXJF3
CSC: I9000OXAJF3
Can someone please tell me which firmware I should be upgrading to so that I have the most recent and least laggy firmware.
Cheers
What does Kies offer you with firmware update?
Kies does not let me do an update, possibly because of my region, I'm unsure. I live in New Zealand
JM1 official seems like a good one to go for, you may with some tweaking be able to get Kies to update. See this thread > http://forum.xda-developers.com/showthread.php?p=7807299#post7807299
So i used the ctrl+alt+u+p trick and it attempted to upgrade to JM1 but was unable to and gave me the error failed to convert to upgrade mode. do I need to boot my phone into some sort of upgrade mode or something?
I've been trying for 2 days to update to JM1, as kies said the firmware update was available for my phone.
I finally solved the "failed to convert to update mode" problem.
Basically, from what I spotted after installing and uninstalling kies a few times is that all the drivers for the phone install (modem, mass storage etc), except "usb composite device" maybe they forgot to bundle that specific drive in with kies?
Go here, download these drivers and install them. It will say they're already installed, but go ahead and install over the top.
h t t p ://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
Solved my headache!

Need help finding gingerbread

Hey guys, I own a i9000m with sasktel (so same as bell I believe). And I want to upgrade to gingerbread. I updated kies to get the latest version (phone worked great with it before) and now I get "kies cannot start service on the device, please unplug and replug in the device".
Any place I can get the official firmware that kies would give me and flash with odin?
Thanks
(and yes I did search )
edit: Uninstalled kies, uninstalled drivers, reinstalled a fresh kies off of samsung.ca and its upgrading my device now.
Mods can delete/close this thread. thanks guys
edit2: okay, spoke too soon. After I backed up my data about 3 minutes later after "preparing upgrade" it said "device is not responding". Rebooted my device and tried to connect it again, then I got the same error about it can't service the device. So I uninstalled kies and re did it, did the same thing with the "device is not responding".
I'm frustrated... Can anyone help me to find the official 2.3 so I can flash it with kies?
Thanks
edit 3: gingerbread is installed. Mod can close thread now.

Kies [update] 2.3.0.12035_16 (4/4/2012)

Seems there's a new kies update in town that launched today.
And what?
Do I get cookies when I install it?
Sent from my GT-I9100 using XDA
It's just a way for Samsung to remind you that they don't have your ICS update.
Any Links please,mine keep updating but never finish it the damn thing
turborider said:
Any Links please,mine keep updating but never finish it the damn thing
Click to expand...
Click to collapse
Have patience. It is very slow to install.
ya everytime theres a update but wen they gonna give update to phone
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
cyberx11 said:
Samsung Kies auto update keep update after complete and restart..
Im using Windows XP .
Current Version : 2.2
Click to expand...
Click to collapse
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
turborider said:
yep thats what i mean on my post up mate,if anyone got a link for the kies please post in here ty
Click to expand...
Click to collapse
Having the same issue
where is linkd DUS?
New update for Kies and again the same issues. After installation the software is unable to detect the phone, although Windows do. I really don't want to blame developers inside Samsung, but it seems to me, that they don't pay much attention for this software.
underline: Kies seems to be the only software I know, that can't use the Windows 7 resize feature (windows key + any arrow). This is really ridiculous considering fact, that Win 7 are on the market for more than year.
So guys good luck, while updating
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
santhoshar said:
Yesterday when I opened Kies, it shows there is one update. I tried to upgrade with Kies itself. But failed. so I downloaded it from Samsung website and installed it, automatically it uninstalled my previous version. But now I'm facing a problem. Kies is not starting. One time it started, and shown windows encountered an error. until now Kies is not opening, I'm using windows 7.
I tried to uninstall it and re install the old version, but still it is not opening. what to do?
Kies version installed is 2.2.0.12014_18_8
Click to expand...
Click to collapse
best option would be to remove kies completely from your system.also remove your samsung drivers from add/remove programs.once you've done that install ccleaner http://www.piriform.com/ccleaner/builds to clean your registry of any remaining bits and bobs.then re-install kies hopefully that should help.
For me the Kies update has done something strange but very useful
Last week I put the UK 3 mobile version of ICS onto my unbranded GS2 and before the Kies update I got the usual message that firmware cannot be updated via Kies.
Now, with this updated Kies it's happy to check the firmware of my GS2 (Telling me I'm on the latest version), even though I'm using a different brand of firmware than was originally on the phone (Was XEU, now H3G)
H
Same pb here, keeping update without any sucess
Reinstalled drivers via Kies, rebooted PC and it is worse than before...
So whenever ICS rolls out (said to be in few days), I will be maybe unable to update.... great
rhitey said:
Yep I'm another one
Kies keeps telling me there's an update and downloads and installs it but when it restarts it hasn't actually installed it and guess what there's an update available grrrrr
Click to expand...
Click to collapse
This software is crap.
Keys Update ver 2.3.0.12035_16 date 5th Apr 2012
Kies tried to update and then once again. First time it did not update. And it started again. And once again! But it stayed back with 2.1.11124_17. Wondering where the downloads went! Please let me know if Kies update to ver 2.3.0.12035_16 worked with anyone.
Regards
Indrajit

[Q] Error while trying to update firmware via Kies

Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
OK I solved the issue by disabling the Avast antivirus.
My only question now is why the OTA service said I have the latest firmware at the same time that Kies offered me an update?
Meyhemg said:
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
Click to expand...
Click to collapse
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
erikasnoske said:
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
Click to expand...
Click to collapse
I replied and said that I succeeded in updating via Kies. The antivirus blocked the update.
My question is why this update didn't show up in device's settings via OTA?
KIES CANT UPGRADE NEW FIRMWARE(UNKNOWN ERROR OCCURED) on my GT-I9082....HELP PLS
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
managed to update gt-s5830 firmware from 2.2.1 to 2.3.3
AhmedAther said:
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
Click to expand...
Click to collapse
After searching the internet with the same problem I got so many responses some saying don't use kies, while others say kies is the way to go I decided to visit the Samsung website to see what they say about this particular error.
I had put in the link that will take you directly but am not yet allowed to do that as a new user.
anyway on the Samsung website I selected my mobile model etc till I got to a page where I got 2 options one to upgrade through kies or upgrade through fota. I chose kies. you will then see where it tells you to download the kies software. I had kies but I still took the choice to download.
during the download and installation process it will notice that u already have kies on your pc so it will ask you to remove these, you must agree to remove. from there just follow all the instructions, it worked my gt-s5830 has been updated from 2.2.1 to 2.3.3
hope this helps
if anyone has any issues with updating your mobile on kies, ensure your anti virus is off and you run the program as an administrator...it gave me hell on earth for hours.
used kies on windows 7
hope this helps

Note 3 Not Updating to 4.4 AT&T

Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
No one knows? Any idea?
Im not supposed to tell you not to upgrade to the official ota. But ive heard of so many bugs on it that most of us here didnt take it, or those that took it wants to go back but cant. If you really want to look at the general thread for att note 3 youll find it there but also spend some time reading peoples post about official ota.
TestLand said:
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
Click to expand...
Click to collapse
I you go here http://www.sammobile.com/firmwares/1/?model=SM-N900A&pcode=ATT#firmware
there is no KK update for you device.

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