Kies 3 upgrade 4.4.2 to 5.0 - Galaxy Note 3 Q&A, Help & Troubleshooting

I am running 4.4.2 stock not rooted.
Unlocked phone.
From my device it says "failed to update software.....try PC Kies"
Connected to Kies , gives me the option of upgrade to 5.0 but fails to upgrade.
Do I need to active their "Smart Switch" to do the upgrade?
What do I need to do to get 5.0?
Is it worth it?
Thanks,
Shofar1

Shofar1 said:
I am running 4.4.2 stock not rooted.
Unlocked phone.
From my device it says "failed to update software.....try PC Kies"
Connected to Kies , gives me the option of upgrade to 5.0 but fails to upgrade.
Do I need to active their "Smart Switch" to do the upgrade?
What do I need to do to get 5.0?
Is it worth it?
Thanks,
Shofar1
Click to expand...
Click to collapse
You will have to use ODIN for flash one new firmware :good:

You can find stock Samsung firmware at sammobile.com.

Best option, flash firmware 5.0 via odin. done

Related

[Q] Error while trying to update firmware via Kies

Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
OK I solved the issue by disabling the Avast antivirus.
My only question now is why the OTA service said I have the latest firmware at the same time that Kies offered me an update?
Meyhemg said:
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
Click to expand...
Click to collapse
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
erikasnoske said:
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
Click to expand...
Click to collapse
I replied and said that I succeeded in updating via Kies. The antivirus blocked the update.
My question is why this update didn't show up in device's settings via OTA?
KIES CANT UPGRADE NEW FIRMWARE(UNKNOWN ERROR OCCURED) on my GT-I9082....HELP PLS
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
managed to update gt-s5830 firmware from 2.2.1 to 2.3.3
AhmedAther said:
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
Click to expand...
Click to collapse
After searching the internet with the same problem I got so many responses some saying don't use kies, while others say kies is the way to go I decided to visit the Samsung website to see what they say about this particular error.
I had put in the link that will take you directly but am not yet allowed to do that as a new user.
anyway on the Samsung website I selected my mobile model etc till I got to a page where I got 2 options one to upgrade through kies or upgrade through fota. I chose kies. you will then see where it tells you to download the kies software. I had kies but I still took the choice to download.
during the download and installation process it will notice that u already have kies on your pc so it will ask you to remove these, you must agree to remove. from there just follow all the instructions, it worked my gt-s5830 has been updated from 2.2.1 to 2.3.3
hope this helps
if anyone has any issues with updating your mobile on kies, ensure your anti virus is off and you run the program as an administrator...it gave me hell on earth for hours.
used kies on windows 7
hope this helps

Update on rooted N910U

So ive rooted my N910U running 4.4.4 and now when I go to update I get an error pop up saying my phone has been modified. How do I get around this and update?
That is normal because once rooted, the device looses the ability to update over the air. Also uncheck the auto update box to prevent this message popping. If there is a new firmware, you can simply download it on pc from a repository, flash via odin and reroot.
Sent from my SM-N910C using Tapatalk
Thanks for the tip. Where would i find the download for the update for a n910u?
Im thinking about buying this device. Is the bootloader unlockable and can i use it on Verizon network
Use kies to update your phone then re root

[Q] Can't update to 4.4.4

I have the Samsung Galaxy S4 (I337) It's unlocked and currently using it on T-Mobile's network.
It's running Android 4.4.2 and I am trying to update to Android 4.4.4 but it always says "Software Update Interrupted" & when I try to update again it says "Software up to date, try again in 24 hours".. I contacted AT&T and they said to turn data off and leave WiFi on and try again. I did and this time it did take longer to look for update but it said the same thing again. I contacted Samsung and they told me to try the "Samsung Kies 3" method, I did but it said " 'SGH-1337' does not support initializing." I told Samsung & they told me to go to a local Best Buy and ask them to upgrade the software for me.... But I don't really have time for that, so can somebody please tell why it's doing this / how can I fix this problem? / how can I update it?...
By the way, no , my phone isn't rooted.
Reset
Try removing youre sim card and doing a factory reset and go through the setup only connected to wifi and then check to see if it will upgrade that way
juandbz_ said:
I have the Samsung Galaxy S4 (I337) It's unlocked and currently using it on T-Mobile's network.
It's running Android 4.4.2 and I am trying to update to Android 4.4.4 but it always says "Software Update Interrupted" & when I try to update again it says "Software up to date, try again in 24 hours".. I contacted AT&T and they said to turn data off and leave WiFi on and try again. I did and this time it did take longer to look for update but it said the same thing again. I contacted Samsung and they told me to try the "Samsung Kies 3" method, I did but it said " 'SGH-1337' does not support initializing." I told Samsung & they told me to go to a local Best Buy and ask them to upgrade the software for me.... But I don't really have time for that, so can somebody please tell why it's doing this / how can I fix this problem? / how can I update it?...
By the way, no , my phone isn't rooted.
Click to expand...
Click to collapse
Are you rooted? Once it downloads it probably won't flash correctly.
Do you have a ATT SIM card? I believe you HAVE TO be connected to ATT to get the update. It won't update if your on T-Mobile network.
What firmware are you on? Depending on what firmware you are on you should be able to find the stock .cfg file here in this forum somewhere. You MAY need to INCREMENT each update manually though. For example if your on NB1 you would need to flash in stock recovery the .cfg file for the next firmware to NC1. THEN flash the next .cfg from NC1 to NJ4 (or something along those lines with each firmware). NJ4 is the newest so you will end up there.
Give more info on what your firmware is? If rooted or stock? If custom recovery or stock? Any other info so others can help guide you better.
RockRatt said:
Are you rooted? Once it downloads it probably won't flash correctly.
Do you have a ATT SIM card? I believe you HAVE TO be connected to ATT to get the update. It won't update if your on T-Mobile network.
What firmware are you on? Depending on what firmware you are on you should be able to find the stock .cfg file here in this forum somewhere. You MAY need to INCREMENT each update manually though. For example if your on NB1 you would need to flash in stock recovery the .cfg file for the next firmware to NC1. THEN flash the next .cfg from NC1 to NJ4 (or something along those lines with each firmware). NJ4 is the newest so you will end up there.
Give more info on what your firmware is? If rooted or stock? If custom recovery or stock? Any other info so others can help guide you better.
Click to expand...
Click to collapse
I tried doing the Kies method again and I have to say, I'm stupid for it... the phone upgrade failed & now it says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" it wont let me use my phone at all anymore... help
try here
http://forum.xda-developers.com/gal...ng-rooting-t2926642/post56453100#post56453100

[Q] Problem with Kies3

I am trying to update my note 3 , SM-N9005 , to LP with Kies3 , but it says that my current software , 4.4.2 is the latest version. When i go to tools and select the option Firmware upgrade and initialization , message pops up with text " Model name: GALAXY Note3(SM-N9005) , GALAXY NOTE 3 (SM-N9005) does not support initializing. "
Kies 3 has been updated recently and my phone is not in USB debug mode. So i have no idea what is wrong.... Please , help me (not rooted phone , wont root it )
Use odin to update. Download your rom from sammobile. You don't need root for that.
Data
kenny1991 said:
Use odin to update. Download your rom from sammobile. You don't need root for that.
Click to expand...
Click to collapse
Will i loose all my data on the phone by flashing it ?
Just updated my phone to LP. Everything runs on 100%. Thx all.

Sprint SM-T237P Lollipop firmware? Can't update over OTA for some reason :(

Anybody have the odin flashable software?
For some reason, when I try to update via OTA, it gives me an error saying "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using Samsung Kies on your PC or visit a customer service center."
Don't know why it pops up with that, since I haven't even tried to root it. I hard reset it and still is giving me that error - over mobile data and WiFi.
Try to ODIN stock 4.4.2 then OTA update.

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