Lg customer service - G2 Q&A, Help & Troubleshooting

So after hours on the phone getting the run around I could not find a rep that had any idea what the LG G2 Quick Window cover was, and then they tried to tell me it was out if warranty even though the device and accessories haven't even been out for six months. Heck one didn't even know what the G2 was! Is there an advanced support number anyone knows of? They literally have the least knowledge techs I've talked to.
Sent from my LG-LS980 using Tapatalk

Its a phone that has a little window that shows a small spot on your screen. Wouldnt recommend it because it does not protect your phone. I do work for sprint
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Deathhead332 said:
Its a phone that has a little window that shows a small spot on your screen. Wouldnt recommend it because it does not protect your phone. I do work for sprint
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
I think you mean it's a phone CASE with a little window.
M.

Deathhead332 said:
Its a phone that has a little window that shows a small spot on your screen. Wouldnt recommend it because it does not protect your phone. I do work for sprint
Sent from my LG-LS980 using Tapatalk
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Click to collapse
Not everyone needs an otterbox defender. For me its more than enough. Also I work for sprint too. You should do a quick Google search for the quick window case some time ;p
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Why is this in development?
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secret.animal said:
Why is this in development?
Sent from my LG-LS980 using Tapatalk
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Click to collapse
Crap. Tapatalk has been all wonky for me today. Was meant for general. Could a mod help me out here?
Sent from my LG-LS980 using Tapatalk

Yeah i meant case lol. I was talking to some and put phone instead of case.
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Related

Is this normal?

Just picked up my TF, turned it on and noticed this. This quite beyond what someone would refer to as light bleed. Wanted to find out if this is normal or not? You can only see it from a certain angle, but still...
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Fyahstarter said:
Just picked up my TF, turned it on and noticed this. This quite beyond what someone would refer to as light bleed. Wanted to find out if this is normal or not? You can only see it from a certain angle, but still...
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I just received my TF, and it does not have this issue.
I doubt it is normal, I'd seek a replacement.
Did you happen to put the tab at an angle where it looks like you're looking under the bezel?
Sent from my PC36100 using Tapatalk
No such issue, see attached
sent from an android device
I'm quite disappointed. Sigh...back to Best Buy it goes.
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Fyahstarter said:
I'm quite disappointed. Sigh...back to Best Buy it goes.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Hope you will get it scared away, and get a replacement soon.

I gotta Important Question about Sprint Insurance?

My friend s4 got stolen while he was at a party and he needs to get a new phone he has insurance and warranty. How does he get a new s4? And how much will it be for him to get a new s4?
Sent from my SPH-L720 using Tapatalk 4 Beta
If he has Assurion through Sprint just go to Assurions website and make a claim. It will walk him through the steps.
Sent from my SPH-L720 using Tapatalk 4 Beta
It will cost $150 and take a day or two.
Sent from my EVO using xda premium
Yes $150. Sorry I was typing that right before a job interview and the manager came up to me right in the middle of the paragraph.
Sent from my SPH-L720 using Tapatalk 4 Beta
He has to print and fax stuff for the claim. But what does he do because he doesn't have a printer.
Sent from my SPH-L720 using Tapatalk 4 Beta
Print and fax? I've never had to do that for an insurance claim. That's strange. He could go to a library to print and fax.
metalfan78 said:
Print and fax? I've never had to do that for an insurance claim. That's strange. He could go to a library to print and fax.
Click to expand...
Click to collapse
We actually don't live no where near a library. What did you have to do for a insurance claim? And what did you have to do to get a new phone?
Sent from my SPH-L720 using Tapatalk 4 Beta
I've done it over the phone and online. Pretty simple both ways.
shaqqq said:
We actually don't live no where near a library. What did you have to do for a insurance claim? And what did you have to do to get a new phone?
Sent from my SPH-L720 using Tapatalk 4 Beta
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Click to collapse
You don't need to print anything. Just make the claim with the info it asks and they send you a phone. What did it ask you to print or fax? It probably said you can print the invoice for a receipt if you choose to, but you don't have to.
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---------- Post added at 08:07 AM ---------- Previous post was at 08:01 AM ----------
Also just throwing this out there. If he is trying to make a false claim and keep or sell the old phone and get a new one for $150 stop now. That is insurance fraud and he will get in trouble for it. Assurion is not stupid, they are an insurance company that has people that specialize in that stuff, just like all insurance companies they deal with fraud and illegal claims quite often. , it's not a good idea. But if it's a legit claim then answer the above questions I posted.
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GiantJay said:
You don't need to print anything. Just make the claim with the info it asks and they send you a phone. What did it ask you to print or fax? It probably said you can print the invoice for a receipt if you choose to, but you don't have to.
Sent from my SPH-L720 using Tapatalk 4 Beta
---------- Post added at 08:07 AM ---------- Previous post was at 08:01 AM ----------
Also just throwing this out there. If he is trying to make a false claim and keep or sell the old phone and get a new one for $150 stop now. That is insurance fraud and he will get in trouble for it. Assurion is not stupid, they are an insurance company that has people that specialize in that stuff, just like all insurance companies they deal with fraud and illegal claims quite often. , it's not a good idea. But if it's a legit claim then answer the above questions I posted.
Sent from my SPH-L720 using Tapatalk 4 Beta
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Click to collapse
As far as I know his phone really got stolen. But I know someone who did that on Verizon he had the IPhone 5 sold it then got a new one nd has money even after getting a new iPhone 5. They sent him a never used and Unopened iPhone 5. How would they even know always?
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shaqqq said:
As far as I know his phone really got stolen. But I know someone who did that on Verizon he had the IPhone 5 sold it then got a new one nd has money even after getting a new iPhone 5. They sent him a never used and Unopened iPhone 5. How would they even know always?
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Click to collapse
They have ways. That is against the law. So what are you supposed to fax and print?
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GiantJay said:
They have ways. That is against the law. So what are you supposed to fax and print?
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Click to collapse
He said he it says to print the claim and then he has to fax it to them.
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durandetto said:
It will cost $150 and take a day or two.
Sent from my EVO using xda premium
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Click to collapse
I always got my device next day before 4pm.
Sent from my SPH-L720 using xda app-developers app
shaqqq said:
He said he it says to print the claim and then he has to fax it to them.
Sent from my SPH-L720 using Tapatalk 4 Beta
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Click to collapse
That doesn't make sense. I think he might be misunderstanding what it says but idk. There are apps to take pictures and send a fax. Maybe try that.
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How would they know? U really asked tht. They track the esn/dec he would never be able to activate it again with those numbers. They will redflag it. If he trys goin to a store with it to activate it thry will take it.
My Gs4
Delakit said:
I always got my device next day before 4pm.
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Click to collapse
I must have filed my claims too late at night then, because mine always take at least a whole day or two. Also the only time I filed a claim for a stolen phone I had to get a police report and send it to them, but that was over 10 years ago.
Sent from my EVO using xda premium
Yea it's not asking him to print anymore.
Sent from my SPH-L720 using Tapatalk 4 Beta
shaqqq said:
My friend s4 got stolen while he was at a party and he needs to get a new phone he has insurance and warranty. How does he get a new s4? And how much will it be for him to get a new s4?
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sent from my SPH-L720 using Tapatalk 4 Beta
yotaking said:
How would they know? U really asked tht. They track the esn/dec he would never be able to activate it again with those numbers. They will redflag it. If he trys goin to a store with it to activate it thry will take it.
My Gs4
Click to expand...
Click to collapse
That won't happen. I used to work at Sprint and it will say flagged for lost or stolen and cannot be activated but they can't take any phone... sadly I saw it a lot
tmobile s3 running wicked. I still use a t9 text app so excuse the errors

Anybody else already lose their s pen?

Ok so ive had the note for 3 days now, used the pen maybe two or three times, and the last time I used it I must have set it down somewhere cuz I cant find it anywhere. I do however keep getting this little message popup reminding me to put the pen back in the phone. I dont know wut triggers the message. it pops up quite a bit with no noticeable pattern. Sux too cuz I never really got to play around with it for more than a minute or two. Does the phone have a feature that can help me find the pen or do I just need to buy a new one? Gracias everyone!
Sent from my SM-N900V using XDA Premium HD app
NinjaPerv said:
Ok so ive had the note for 3 days now, used the pen maybe two or three times, and the last time I used it I must have set it down somewhere cuz I cant find it anywhere. I do however keep getting this little message popup reminding me to put the pen back in the phone. I dont know wut triggers the message. it pops up quite a bit with no noticeable pattern. Sux too cuz I never really got to play around with it for more than a minute or two. Does the phone have a feature that can help me find the pen or do I just need to buy a new one? Gracias everyone!
Sent from my SM-N900V using XDA Premium HD app
Click to expand...
Click to collapse
Settings_spen uncheck spen keeper.
If you Google maps "best buy" it will show you and help you navigate your way to your s pen
Sent from my SM-N900V using xda app-developers app
achtung515 said:
If you Google maps "best buy" it will show you and help you navigate your way to your s pen
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
yeah but google maps doesnt account for the construction traffic. wuts the fastest way to get there from ur moms house?
Sent from my SM-N900V using XDA Premium HD app
That's a pain bud! I hope you find it!
Sent from my SCH-I535 using Tapatalk 2
NinjaPerv said:
Ok so ive had the note for 3 days now, used the pen maybe two or three times, and the last time I used it I must have set it down somewhere cuz I cant find it anywhere. I do however keep getting this little message popup reminding me to put the pen back in the phone. I dont know wut triggers the message. it pops up quite a bit with no noticeable pattern. Sux too cuz I never really got to play around with it for more than a minute or two. Does the phone have a feature that can help me find the pen or do I just need to buy a new one? Gracias everyone!
Sent from my SM-N900V using XDA Premium HD app
Click to expand...
Click to collapse
I took a white one off display at a local Verizon display. Now I have an extra one from those pigs. watch out...
I live a rebellious life. Even though not recommended, that's the only thing you could do atm.
Sent from my SM-N900V using Tapatalk
Brandonrz said:
I took a white one off display at a local Verizon display. Now I have an extra one from those pigs. watch out...
I live a rebellious life. Even though not recommended, that's the only thing you could do atm.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
http://www.ebay.com/itm/Genuine-S-p...39558?pt=US_Styluses&var=&hash=item3cd72f4ec6
http://www.ebay.com/itm/Original-Ge...83908?pt=US_Styluses&var=&hash=item1c382a59e4
http://www.ebay.com/itm/New-Replace...1303107892?pt=US_Styluses&hash=item3386b17134
achtung515 said:
If you Google maps "best buy" it will show you and help you navigate your way to your s pen
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
Lolz
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achtung515 said:
Lolz
Sent from my SM-N900V using xda app-developers app
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Click to collapse
:what::what::what:lolz??? What did you lol to sleep?? Lolz whats the z for? lls
Sent from my SM-N900V using Xparent BlueTapatalk 2
Ahhaha well **** verizon you deserve that s-pen more than their floor model.... with the prices you and I pay, bah!
Sent from my SM-N900V using xda app-developers app
alexxxmackie said:
Ahhaha well **** verizon you deserve that s-pen more than their floor model.... with the prices you and I pay, bah!
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
I know, but it's still not a good thing to do. On my part.
Sent from my SM-N900V using Tapatalk

BOGO 50% Nexus 7

There used and the 2012 version but still a good deal.
http://www.gamestop.com/browse?nav=16k-3-nexusrecom,28zu0
Sent from my SCH-I605 using Tapatalk 2
Thanx=)
I am finding text that says Buy one get one..
But maybe I just missed it.
Where on site, says so?
Sent from my LG-D802 using Tapatalk
zapikoe said:
I am finding text that says Buy one get one..
But maybe I just missed it.
Where on site, says so?
Sent from my LG-D802 using Tapatalk
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Click to collapse
Guess the deal is over?
pan.droid said:
Guess the deal is over?
Click to expand...
Click to collapse
zapikoe said:
I am finding text that says Buy one get one..
But maybe I just missed it.
Where on site, says so?
Sent from my LG-D802 using Tapatalk
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Click to collapse
I don't see B1G1 anywhere but when I add two to my cart, it applies the discount.
The deal is still on apparently.
Sent from my SPH-L710 using Tapatalk

Braking news

Sucks this happened but i was just told a Note 7 exploded on Delta flight. Not sure if this new broke out already but i was just told and it just recently happened.
Sent from my SAMSUNG-SM-N930A using Tapatalk
is not the note 7. Is a spare battery not affix to any device. Since note 7 don't have removable battery it won't be a note 7.
I was told the new hast come out yet. Maybe they where wrong when the told me
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Mayonesa said:
I was told the new hast come out yet. Maybe they where wrong when the told me
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Click to collapse
http://www.wsj.com/articles/spare-electronics-battery-extinguished-aboard-delta-flight-1474038636
Not a note 7 or any other phone is was battery
norbarb said:
http://www.wsj.com/articles/spare-electronics-battery-extinguished-aboard-delta-flight-1474038636
Not a note 7 or any other phone is was battery
Click to expand...
Click to collapse
Here comes the click bait websites and hyper train lol. Not that link you sent me but the other shady website
Sent from my SM-N930V using Tapatalk
Please lock this thread mods.
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Jfree3000 said:
Please lock this thread mods.
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Click to expand...
Click to collapse
Why, it bothers you? lol
The person that informed me was apparently wrong. Just ignore it. You bumped it up by posting
I looked to delete it but i couldn't find a way. Mod feel free to do as you wish
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