I gotta Important Question about Sprint Insurance? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

My friend s4 got stolen while he was at a party and he needs to get a new phone he has insurance and warranty. How does he get a new s4? And how much will it be for him to get a new s4?
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If he has Assurion through Sprint just go to Assurions website and make a claim. It will walk him through the steps.
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It will cost $150 and take a day or two.
Sent from my EVO using xda premium

Yes $150. Sorry I was typing that right before a job interview and the manager came up to me right in the middle of the paragraph.
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He has to print and fax stuff for the claim. But what does he do because he doesn't have a printer.
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Print and fax? I've never had to do that for an insurance claim. That's strange. He could go to a library to print and fax.

metalfan78 said:
Print and fax? I've never had to do that for an insurance claim. That's strange. He could go to a library to print and fax.
Click to expand...
Click to collapse
We actually don't live no where near a library. What did you have to do for a insurance claim? And what did you have to do to get a new phone?
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I've done it over the phone and online. Pretty simple both ways.

shaqqq said:
We actually don't live no where near a library. What did you have to do for a insurance claim? And what did you have to do to get a new phone?
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You don't need to print anything. Just make the claim with the info it asks and they send you a phone. What did it ask you to print or fax? It probably said you can print the invoice for a receipt if you choose to, but you don't have to.
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---------- Post added at 08:07 AM ---------- Previous post was at 08:01 AM ----------
Also just throwing this out there. If he is trying to make a false claim and keep or sell the old phone and get a new one for $150 stop now. That is insurance fraud and he will get in trouble for it. Assurion is not stupid, they are an insurance company that has people that specialize in that stuff, just like all insurance companies they deal with fraud and illegal claims quite often. , it's not a good idea. But if it's a legit claim then answer the above questions I posted.
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GiantJay said:
You don't need to print anything. Just make the claim with the info it asks and they send you a phone. What did it ask you to print or fax? It probably said you can print the invoice for a receipt if you choose to, but you don't have to.
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---------- Post added at 08:07 AM ---------- Previous post was at 08:01 AM ----------
Also just throwing this out there. If he is trying to make a false claim and keep or sell the old phone and get a new one for $150 stop now. That is insurance fraud and he will get in trouble for it. Assurion is not stupid, they are an insurance company that has people that specialize in that stuff, just like all insurance companies they deal with fraud and illegal claims quite often. , it's not a good idea. But if it's a legit claim then answer the above questions I posted.
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Click to expand...
Click to collapse
As far as I know his phone really got stolen. But I know someone who did that on Verizon he had the IPhone 5 sold it then got a new one nd has money even after getting a new iPhone 5. They sent him a never used and Unopened iPhone 5. How would they even know always?
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shaqqq said:
As far as I know his phone really got stolen. But I know someone who did that on Verizon he had the IPhone 5 sold it then got a new one nd has money even after getting a new iPhone 5. They sent him a never used and Unopened iPhone 5. How would they even know always?
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They have ways. That is against the law. So what are you supposed to fax and print?
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GiantJay said:
They have ways. That is against the law. So what are you supposed to fax and print?
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Click to collapse
He said he it says to print the claim and then he has to fax it to them.
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durandetto said:
It will cost $150 and take a day or two.
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Click to collapse
I always got my device next day before 4pm.
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shaqqq said:
He said he it says to print the claim and then he has to fax it to them.
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That doesn't make sense. I think he might be misunderstanding what it says but idk. There are apps to take pictures and send a fax. Maybe try that.
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How would they know? U really asked tht. They track the esn/dec he would never be able to activate it again with those numbers. They will redflag it. If he trys goin to a store with it to activate it thry will take it.
My Gs4

Delakit said:
I always got my device next day before 4pm.
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Click to expand...
Click to collapse
I must have filed my claims too late at night then, because mine always take at least a whole day or two. Also the only time I filed a claim for a stolen phone I had to get a police report and send it to them, but that was over 10 years ago.
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Yea it's not asking him to print anymore.
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shaqqq said:
My friend s4 got stolen while he was at a party and he needs to get a new phone he has insurance and warranty. How does he get a new s4? And how much will it be for him to get a new s4?
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Click to collapse
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yotaking said:
How would they know? U really asked tht. They track the esn/dec he would never be able to activate it again with those numbers. They will redflag it. If he trys goin to a store with it to activate it thry will take it.
My Gs4
Click to expand...
Click to collapse
That won't happen. I used to work at Sprint and it will say flagged for lost or stolen and cannot be activated but they can't take any phone... sadly I saw it a lot
tmobile s3 running wicked. I still use a t9 text app so excuse the errors

Related

My house was robbed, Nexus 7 and a bunch of electronics taken

I want to find out who did this, among the things stolen was a rooted Nexus 7 with Lookout. Any suggestions of how to find my stuff would be greatly appreciated.
I'm guessing you didn't have an antitheft app? You could try lookout plan b; installing it remotely. But that's assuming the thief hasn't tampered with the device.
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You Aint getting that back bro...
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malibu_23 said:
You Aint getting that back bro...
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Click to expand...
Click to collapse
Yeah...hate to say...but any thief with half a brain that steals a phone or tab would shut it off immediately, knowing they have GPS and might be a chance they're tracked.
Guess not all thieves are smart tho.
..actually, probably most are running around a few short of a dozen!
Sent from my cell phone telephone....
korockinout13 said:
I'm guessing you didn't have an antitheft app? You could try lookout plan b; installing it remotely. But that's assuming the thief hasn't tampered with the device.
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
I said in the op I have Lookout installed.
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GiantJay said:
I said in the op I have Lookout installed.
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Not to be a negative Nancy....but if he, or his associates know android....device will be off, or at least GPS off....or device wiped.
But I hope he's dumb and you have luck finding yer stuff!
Sent from my cell phone telephone....
2 ps3's were taken also. I hope to find them somehow. Through a ip address or something.
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GiantJay said:
2 ps3's were taken also. I hope to find them somehow. Through a ip address or something.
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Click to expand...
Click to collapse
I doubt the police are gonna put you on their priority list and try to track your electronics with high tech methods. No content/house insurance???
May wanna look into that before you get new stuff....serious. I'd have all my stuff replaced with new and probably better stuff for 500 bucks. (My deductible )
Sent from my cell phone telephone....
Plan b is your only chance but if he wipes it or keeps it off your out of luck.
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Jaggar345 said:
Plan b is your only chance but if he wipes it or keeps it off your out of luck.
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Plan b doesn't work on Jelly Bean I have Lookout though.
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GiantJay said:
Plan b doesn't work on Jelly Bean I have Lookout though.
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Click to collapse
Lookout has tracking features but it might be a premium feature. I really don't know.
Sent from my Nexus 7 using Tapatalk HD
I heard of a story of a thief in Salt Lake that stole someone's iPad. Suddenly, pictures started showing up in the original owner's iCloud because the perp had been taking pictures of himself with the iPad. A local police officer recognized the perp and they arrested him. In other words, not all criminals are smart. Do you have anything setup to automatically upload pictures taken with the tablet to any cloud service?
You can still install plan b to it. Of your account is still linked to it.
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korockinout13 said:
Lookout has tracking features but it might be a premium feature. I really don't know.
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I don't think Its a premium feature, op go into the lookout website and try your luck, you may just get lucky but speed is of the essence. Good luck
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Actually it's not a premium feature, and I think it works with GPS off too (I think WiFi does the trick here). Login to your account in your PC browser (hope they haven't taken that too!) and try to locate it. Hopefully the thief (or thieves) is (or are) dumber than we are thinking he (or she or they) is (or are).
Best of luck.
Oh and I can tell because I have Lookout installed on my N7 and I just looked through it right now.
I've been trying to track through lookout but.it hasn't.been turned on.
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Did you try that feature before your tab got stolen? If not, there is a high possibility that's not going to work.
Yes it had the lookout app on it already.
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But did you try the locate or Missing Device feature befor it got stolen?
---------- Post added at 10:24 AM ---------- Previous post was at 10:11 AM ----------
Also the tablet has to remain on. Then Lookout turns on the GPS automatically.
sgt. meow said:
But did you try the locate or Missing Device feature befor it got stolen?
---------- Post added at 10:24 AM ---------- Previous post was at 10:11 AM ----------
Also the tablet has to remain on. Then Lookout turns on the GPS automatically.
Click to expand...
Click to collapse
it did a ping at 7:45am on the day it was stolen before the battery died. It was off and on the charger when everyone left for work and school the robbery happened around 10am we think.
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Can I cancel my Sprint Plan and Give Phone back can i get Money back?

It hasn't been 14 days could I get all my money back plus the deposit I paid ??
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Call sprint and ask.
Can anyone answer my question seriously please I just need to know.
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I have found the chat option on sprints site to be a great alternative to a phone call or a trip to the store. but i imagine, the answer is yes you can take the phone back and get your money back. i have done it. there was an htc windows mobile phone years ago i got and took back less than 2 weeks after i bought it. it got horrid reception.
I don't see why you wouldn't just call sprint and ask...
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Within the 14 days you should be able to, but I'm 99% certain they will charge you the restocking fee. I don't think there were any other fees.
I thought about leaving when my contact was up last time, but I couldn't find anything better anywhere. Good luck with your switch, hope they let you or without too much hassle.
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You can cancel in the 1st 14 days. You will have to pay for the time you used it (a pro-rated ammount) but you will get the rest of the money back + your deposit (if you had to put one down.)
You MIGHT have to pay a restocking fee on the phone and you will lose your $36 line-activation-fee you had to pay too.
Just go into a Sprint store and tell them you are within your 14 days and you want to cancel.
If you return a device on a new line in the first 3 days you pay no service costs but subject to the restocking fee.
After the first 3 days but before 14 then you would still have to pay for the services uo to that point and a restocking fee.
The only way to avoid the restocking fee is if the device is defective.
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shaqqq said:
Can anyone answer my question seriously please I just need to know.
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Click to expand...
Click to collapse
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
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Delakit said:
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
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Click to collapse
Seriously? You wasted your time to write that. Who cares about your smart comment
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shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
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It wasn't a smart comment. It was a legitimate statement. I am 100% you could have figured out the answer to your question by doing any of the listed methods that should be the first things you do before asking a question much quicker then posting a thread on XDA and then waiting for responses.
Your question was in regard to Sprint, so why not ask Sprint directly - there's a multitude of ways to contact them. And I know there are plenty people knowledgeable of Sprint's procedures here and I know some people work there as well but your question was for Sprint, what's the point of asking her unless you were unable to get an answer for who knows what reason.
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Delakit said:
Lmfao. Seriously dude? Not all of us work for Sprint. FYI, Sprint can answer questions through their forums, E-Mail, walk-in / store call, online chat, calling their customer service line by pressing *2, etc...
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Click to expand...
Click to collapse
Did it ever occur that he may bounce a few questions off others here in the appropriate place - the forum before contacting the service provider. There is no harm in that; if one might believe so, than simply do not respond.
shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
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Grow up.
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shaqqq said:
Seriously? You wasted your time to write that. Who cares about your smart comment
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How about you do your own due diligence instead of expecting someone to "wipe" for you as well. I mean, for the love of everything sensible, this is the sort of question that is solved by contacting the carrier via * 2, walking into a store or via the web. Anyone can say whatever on here (both correct and incorrect) and it wouldn't mean squat because at the end of the day the final decision is (between you and Sprint) the carrier.
Wouldn't you rather get the correct answer from the horse's mouth?
Be quick about it, it is actually only 13 days. They count the day of purchase as the first day so make sure you don't wait to long.
If you don't like the answers that were given, call Sprint. I'm not sure why you didn't just do that in the first place
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Did they do it for you?
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musclehead84 said:
Did they do it for you?
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Click to collapse
Sprint said I gotta pay a Cancellation fee even within the 14 days she said it's like 350$ to do that. I'm not going that do I'm just going to stay on Sprint. But I thought I could return and cancel my plan within the 14 days for free. Because mostly all companies are like that
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They can't make u pay the etf if your still in your 14 days. I'd talk to someone else if u really want to cancel.
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They will only still make you pay an etf if the device is damaged
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Someone wants to trade should I do it?

Someone wants to trade me a iPhone 5 and 100$ should I do it?
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Flame, then lock in 5, 4, 3, ...
Boom.
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shaqqq said:
Someone wants to trade me a iPhone 5 and 100$ should I do it?
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Click to expand...
Click to collapse
I wouldn't personally. An iPhone 5 on Craigslist is selling for around $400. A new S4 on Craigslist will cost around $540. Seems to me that if you want to get another S4 you will lose money on this deal.
Someone else offered me a 32gb iPhone 5 and 150$
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you should....totally.....cause who wouldnt want a downgraded worthless paperweight of a phone instead of a new gs4? and then once you do the deal you can take that 150 you got from them and invest in an "im a dumbass" t-shirt.......
xxaddictedxx said:
you should....totally.....cause who wouldnt want a downgraded worthless paperweight of a phone instead of a new gs4? and then once you do the deal you can take that 150 you got from them and invest in an "im a dumbass" t-shirt.......
Click to expand...
Click to collapse
Lol, this just cracked me up. Seriously though, you shouldn't. You're asking an Android forum if you should trade your S4 for an iPhone. You know the answer you're going to get. Even if you took the second offer just to resell the iPhone, you're not making any profit unless you buy a cheaper device whatever it may be. Just no.
Never
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shaqqq said:
Someone wants to trade me a iPhone 5 and 100$ should I do it?
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Click to collapse
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---------- Post added at 10:53 AM ---------- Previous post was at 10:46 AM ----------
shaqqq said:
Someone wants to trade me a iPhone 5 and 100$ should I do it?
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Click to expand...
Click to collapse
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I say if you want an iPhone, go for it. I did the same trade (minus the money). But I was the one with an iPhone. Loving this s4.
I have both but I still wouldn't do it
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nope
Not a chance. But i don't like iphone's and the S4 is just plain sexy
I'm going to do the 150$ and iPhone 5 because I'm going to get the S4 back again by trading it for A S4. When you switch to a different phone on sprint does the warranty and insurance switch to the new phone automatically?
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shaqqq said:
I'm going to do the 150$ and iPhone 5 because I'm going to get the S4 back again by trading it for A S4. When you switch to a different phone on sprint does the warranty and insurance switch to the new phone automatically?
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Click to expand...
Click to collapse
Then just keep your current s4 rather than trying to go in a circle to make a quick buck. Because you might just run into a wall instead. It's harder to trade an iPhone 5 for an s4 than you think.
shaqqq said:
Someone wants to trade me a iPhone 5 and 100$ should I do it?
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Click to expand...
Click to collapse
Go with which ever one you like better...
i was thinking about trading my s4 for the sprint htc one.. so i made a post on craigslist and like 5 people hit me up in a day!! now im stuck and dont kno what to do.. i like both phones.. the only reason im thinking of trading is because the one has way more development going for it.. and i love to flash roms/kernels.. i know this phone hasent been out for long but its deff goin rather slow.. all the other s4 carriers have way more roms then we do.. so i guess ill wait a few weeks to see if things pick up at all.. then ill make the trade.. look at verizion s4 thread!! boy i wish i had the verizon s4!
xxaddictedxx said:
you should....totally.....cause who wouldnt want a downgraded worthless paperweight of a phone instead of a new gs4? and then once you do the deal you can take that 150 you got from them and invest in an "im a dumbass" t-shirt.......
Click to expand...
Click to collapse
lol Thats awesome. Ill buy a t-shirt!!!!! F#[email protected] iPhone
Hi! That's actually a good deal. apple devices do not depreciate right away. If you want you can do that and you can participate to the buyback program of sprint and get more! https://secure.sprintbuyback.com/cns/select regardless what carrier its from they will get it. $220 is the exact qoute.

What the hell is going to happen to my Friends credit because he's dumb.

My friend started service 2 months ago to get the note 2 on T-Mobile. He has 360$ equipment loan fee still plus he his bill is $373 and he got three Note 2 replacements from t mobile and a iPhone 5 and didn't send them back and he isn't going to pay his bill what could happen?. I told him he's going to really mess up his credit. What could happened from what he's doing? He got a bunch of messages from t mobile saying he has to pay up to $850 if he doesn't send the phone back what's going to happen?
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Sounds like he is purposely trying to screw the company over. Hope they wreck his credit.
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Idk what he's up to but I told him he's going to mess up his credit
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Lol. That's all I have to say about your friend.
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Friends don't let friends buy Iphones.
getbuzzin said:
Friends don't let friends buy Iphones.
Click to expand...
Click to collapse
lol True.
shaqqq said:
My friend started service 2 months ago to get the note 2 on T-Mobile. He has 360$ equipment loan fee still plus he his bill is $373 and he got three Note 2 replacements from t mobile and a iPhone 5 and didn't send them back and he isn't going to pay his bill what could happen?. I told him he's going to really mess up his credit. What could happened from what he's doing? He got a bunch of messages from t mobile saying he has to pay up to $850 if he doesn't send the phone back what's going to happen?
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Click to expand...
Click to collapse
Credit report and legal action. Refusing to return devices not fully paid is considered theft if said company request return.
Bottom line: Your friend is stupid.
So if I read that right, he has 4 phones that he isn't going to return? His credit is going to be the least of his worries.
metalfan78 said:
So if I read that right, he has 4 phones that he isn't going to return? His credit is going to be the least of his worries.
Click to expand...
Click to collapse
^ This
His credit is going to get wrecked, they're going to take legal action (Let's be honest, its going to be clear who's going to win and he'll be in even more ****), and on top of all that he's going to have a debt collector breathing down his neck.
Hope he doesn't plan on getting a house, car, bank account, or loan anytime soon.
So your "friend" has acquired at least $2500 worth of high tech hardware across state lines by lying. I would expect at least one and as many as four three lettered government agencies to be taking an interest in him soon.
gharlane00 said:
So your "friend" has acquired at least $2500 worth of high tech hardware across state lines by lying. I would expect at least one and as many as four three lettered government agencies to be taking an interest in him soon.
Click to expand...
Click to collapse
I can only think of two, what else am I missing?
Yea he did it because he needed the money for something important. What's going to happen to him?
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shaqqq said:
Yea he did it because he needed the money for something important. What's going to happen to him?
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Click to expand...
Click to collapse
Jail dawg lolz
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You seem worried are you sure its not you who have done that? LOL
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shahkam said:
You seem worried are you sure its not you who have done that? LOL
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Click to expand...
Click to collapse
That's my friend why wouldn't I be worried for him.
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If you're a good friend, you'll buy him a few bars of soap, so he can practice not dropping it in the shower.
Where he's going, that could be considered a survival skill
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---------- Post added at 10:05 PM ---------- Previous post was at 10:02 PM ----------
Is S.O.L. considered a government agency?
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ixijimixi said:
If you're a good friend, you'll buy him a few bars of soap, so he can practice not dropping it in the shower.
Where he's going, that could be considered a survival skill
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Click to expand...
Click to collapse
Y'all really think he's going to jail for that?
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shaqqq said:
Y'all really think he's going to jail for that?
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Click to expand...
Click to collapse
It's theft he might do few days at max ...
Depending if they judge this as a theft or fraud or if its both hes kinda screwed ..
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You say "y'all" but found XDA. Hmm...
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If he's doesnt have a record and he's not on probation then he aint gonna do any time in jail.. but his credit will be screwed for sure
---------- Post added at 05:03 AM ---------- Previous post was at 04:59 AM ----------
ixijimixi said:
If you're a good friend, you'll buy him a few bars of soap, so he can practice not dropping it in the shower.
Where he's going, that could be considered a survival skill
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---------- Post added at 10:05 PM ---------- Previous post was at 10:02 PM ----------
Is S.O.L. considered a government agency?
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Click to expand...
Click to collapse
warwick RI in the house!! I thought I was the only person on xda from warwick RI.. 401 :good:
Danzoman316 said:
You say "y'all" but found XDA. Hmm...
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Click to expand...
Click to collapse
Huh? I don't get what your saying
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Google Play N4

Can a Google play purchased N4 get black listed?
If so will it be on att and tmobile only or all gsm carriers?
And even if it did get blacklisted I can just get another motherboard and use that?
Just asking because on planning on buying one of CL
Sent from my Nexus 4 using xda app-developers app
It would be blacklisted to whatever carrier that did it.
biscuitownz said:
It would be blacklisted to whatever carrier that did it.
Click to expand...
Click to collapse
But can you blacklist it on all carriers?
Sent from my Nexus 4 using Tapatalk
If I remember correctly, att and tmobile share the same database for blacklisting. Anyway, if it has a bad imei, it won't work in the usa, for all carriers.
biscuitownz said:
If I remember correctly, att and tmobile share the same database for blacklisting. Anyway, if it has a bad imei, it won't work in the usa, for all carriers.
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It has a good imei I checked it and its unlocked.
If I buy it and the seller decides to report it stolen, can it still be used? The user said he has tmo on it, but bought the phone from Google. I'm on att, am I out of luck?
I don't plan on using it on att, its going to be used on Straight Talk
Sent from my Nexus 4 using Tapatalk
If you plan to use it on att, and he reports it stolen to tmobile then yeah, it won't work
This is easy to get atound.
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 10:05 PM ---------- Previous post was at 10:05 PM ----------
Straight talk can still activate it. I have done this before.
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Jposton said:
This is easy to get atound.
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 10:05 PM ---------- Previous post was at 10:05 PM ----------
Straight talk can still activate it. I have done this before.
Sent from my SCH-I535 using xda app-developers app
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Not anymore. Once its blacklisted its done.
Sent from my neXus⁴ using Tapatalk 2
Being that the phone was bought straight out and not from a carrier only the phone number and the SIM card should be blacklisted not the phones IMEI number
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I just want it to work on straight talk
How can a nexus 4 get blacklisted if it's from play store anyways? You pay full price for it so it's yours. I understand if it is from T-Mobile then it can get blacklisted if it paying it in payments.
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1slow4G said:
How can a nexus 4 get blacklisted if it's from play store anyways? You pay full price for it so it's yours. I understand if it is from T-Mobile then it can get blacklisted if it paying it in payments.
Sent from my neXus⁴ using Tapatalk 2
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But let say you call Google, give them all the phone info and ask them its stolen? Just wondering does Google actually blacklist the phone?
Sent from my Nexus 4 using Tapatalk 4
badboy47 said:
But let say you call Google, give them all the phone info and ask them its stolen? Just wondering does Google actually blacklist the phone?
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I see your point. Does Google offer insurance of that sort? Didn't pay attention when I ordered mine
Sent from my neXus⁴ using Tapatalk 2
Well I got the N4 so far its working great. Old user had T-Mo on it but clearly said he bought it from Google.
Afaik its working great got Slim running on it.
Sent from my Nexus 4 using Tapatalk
1slow4G said:
I see your point. Does Google offer insurance of that sort? Didn't pay attention when I ordered mine
Sent from my neXus⁴ using Tapatalk 2
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no idea but i think it would too much work for Google to do that and I highly doubt they would bother with it. Just pray the person doesnt report it. If so, be ready to move to another country to make it work .

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