Orange color spot on the screen - G2 Q&A, Help & Troubleshooting

Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .

shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
no answer???

I am no pro with screens, So i may be wrong, but it looks like it has been either burnt or had an impact with a sharp object in that area of the screen, return it for a new one, hopefully they will replace it.

Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO

SKyRocKeting727 said:
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
Click to expand...
Click to collapse
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?

shadows of yesterday said:
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
Click to expand...
Click to collapse
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO

SKyRocKeting727 said:
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
Click to expand...
Click to collapse
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?

shadows of yesterday said:
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
Click to expand...
Click to collapse
Its deffo not a software issue, also its not dead or stuck pixels. So pixel fixers probably wont do anything
Sent from my LG-D802 using Tapatalk

replace it under warranty.

razorsbk said:
replace it under warranty.
Click to expand...
Click to collapse
i dont have warranty for the phone

shadows of yesterday said:
i dont have warranty for the phone
Click to expand...
Click to collapse
hmmmmm :c you are probably going to have to replace the screen yourself (cheaper) or live with the yellowness

I've got some yellowness appearing along the top right of the screen. Its barely noticeable but its likely to get worse over time.
From what I can tell, it seems to be related to heat/warmth. Its winter here and after a walk outside, the orangish patches pretty much go away. They appear more intense when sitting on my desk next to my laptop (right near the vent).

Same problem
Same thing here... Same location and same color.
shadows of yesterday said:
no answer???
Click to expand...
Click to collapse

I've got the same problem with mine

http://forum.xda-developers.com/showthread.php?t=2704031

Hey there! I have same problem
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
Hey there I have the exact same problem it also works when I touch it.. Its the exact same size same shape and on the same place on my screen but the opposite side it's an LG g4 though it seems to have happened right after I dropped it the first time without the case(first day I took case off too lol.. I'll send you pictures if you want to email me I don't know how to upload pictures here I never had these problems with my g3 but they all seem to be common with all LGs[email protected]

Related

single dead pixel! any fix?

so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
jacob-mda said:
so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
Click to expand...
Click to collapse
screen swap. expensive but less expensive than buying a new phone.
ppctechs right? runs about 125$ if i remember correctly
jacob-mda said:
ppctechs right? runs about 125$ if i remember correctly
Click to expand...
Click to collapse
yes sir. ORRRRRRR is your warranty still valid?
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
jacob-mda said:
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
Click to expand...
Click to collapse
yes. if you were me and i were you, id swap screens. i can have the casing banged up to all hell but the screen must be flawless. even hearing about a dead pixel from a stranger's phone is making me want to go clean my screen.
yea i wasnt happy when i turned it on and seen a red dot.. my heart about dropped
Hi, it sounds stuck, not dead, I actully tossed my stylus at my screen one day, When it froze up, and caused a pixel to stick blue, after some work rubbing it out with the round of my fingernail, or the curved butt end of the stylus which almost completely removed it, and giving it a few days with diff color screens, it finally unstuck.
There are some apps that are supposed to help fix screens also for ppc's.
Might as well give it a shot, if youre considering replacement, it did take a fair bit of pressure, you should see it turn black, then release.
what apps are these that u talk about?
ive used http://www.pocketpcmag.com/blogs/index.php?blog=3&p=377&more=1&c=1&tb=1&pb=1 and doesnt seem to be working
aslo used http://www.pocketpcthoughts.com/forums/viewtopic.php?t=44756 which is the same thing.. guess ill let it run over night like the guy did
are you sure htc won't let you get it repaired under warranty?
i had a mda compact II i bought off ebay and rang them up, saying i was told to contact them, they repaired it all under warranty and i had it back within a week (they had to replace the mainboard.lol.dont ask!)
try HTC!
jacob-mda;1311656 said:
ive used http://www .pocketpcmag.com/blogs /...pcthoughts.com /forums/viewtopic.php?t =44756 which is the same thing.. guess ill let it run over night like the guy did
Click to expand...
Click to collapse
Opps, I didnt catch that second link, till I hit reply, but the first is one I tried, and I had seen one other, but it required the .net framework, I was too freakin out at the moment to really have patience with the apps, because the blue pixel was staring me right in the face on my black todaypaper.
If that doesnt work running it, I recommend setting a black background, and gently applying pressure, until you see the pixel go black, and then work it back and forth between red/black in a circular/orbital type motion over the pixel, if it doesnt fully go away, but appears more faint, just give it a few days, and maybe even switch out your today screen a few times a day, but just make sure it isnt red, even occasionaly massaging the pixel from time to time, thats tthe method I used, and mine went away, hope you have the same luck.
stuck pixels
I had a stuck pixel and I was able to get rid of it using a combination of the stuck pixel fix movie and rubbing. It's good to do it while the unit is warm or hot...like leave it in the car and then rub that area using moderate pressure. There are plenty of guides on the web to fixing stuck pixels on lcd monitors. Consult one of those.
ok ill try that angelis..
i dont think i can contact htc about this.. i sorta got the phone on the DL..
none of these tips have worked.. still have this little red pixel. crazy thing is.. when i have yellow or green on the screen the pixel turns green or yellow depending on the background color.. this makes no sense
Jacob, search Ebay for Hermes parts.. and see if you can get a new screen...
im so trying to avoid that..
can you post a pictuer of this screen? just curious...lol
how do u expect me to do that? lol.. theres no way my digital will pick up 1 dead pixel
ahh....ya...lol

Touch Screen "Smudge"

Hi all,
I've now seen two HTC Touch devices with the same "smudge" on the screen. It appears in the centre, underneath the top layer of screen, and is roughly 3cm long. It's almost as if dust has collected in the middle of the screen or something.
I'd have thought nothing of it until I saw another device with the same thing. Has anyone else experienced this? It's not always visible - with the screen off, or in direct sunlight you can see it, but otherwise it's not noticeable.
Anyone?
I have the same **** right in the center of my device
i've the same probleme on my screen
it's very boring
After how long did you begin to see this problem? I have only had my Touch a short amount of time and haven't had this issue but its not great that many people are dealing with it.
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Igor01 said:
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Click to expand...
Click to collapse
I was one of the few that never had paint peeling issue on my black Trinity so hopefully I can dodge this smudge issue too....
I think u will find that it is an inherent part of the hard touch screen. Device off on all touches should display what some call a blur. I have to put mine at an angle and I can see a small 1cm max. aboration. otherwise quite unnoticeable.
Had mine almost 8 weeks and not any hint of any smudge / blur or anything unusual
Guess what, I also have this blur at the center of my screen, I thought nothing of it at first because it is barely noticable and second I thought that maybe I accidently pressed on the screen to hard at one point while carrying in my pocket; However now I am more concerned due to the fact that others have this same issue...??
Same problem with mine.
to all that have the problem. Do you have an original Touch ore a branded version (XDA, MDA etc.)?
Well, i have that little piece of htc touch since about one week, the branded version XDA. don´t got that smudge on my screen, and i hope i never will. ... otherwise i will get it back to the shop and try to get a new one ... have got the experience that O2 (i´m having the htc from that privider in Germany) turned out to be quite nice in such things.
just something that you migh like to consider. Coming from unverified source:
http://www.pocketpcthoughts.com/forums/viewtopic.php?p=440676
see post by hamishmacdonald
...Unfortunately, my Touch has developed a patch of fog or dust under the screen, and HTC have confirmed they've had several reported cases of this. They were very helpful on the phone, though, and sound like they're going to be good about getting me a replacement quickly
can someone post a screenshot, that the other users
know, what you are talking about?
thanxs in advance
red.schumi
i see a big patch while starting the device where it says "smart mobility" but after that never noticed it :-/
i will try to take a pic of it ........
are you talking about that submarine or something below smart mobility?
Seed123 said:
are you talking about that submarine or something below smart mobility?
Click to expand...
Click to collapse
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
I'll try to get a photo of it tonight. It's basically a smudge that's 2cm high, and half a centimetre wide, right in the centre of the display. It's beneath the external covering on the screen, and almost looks like a neatly arranged collection of dust right in the middle.
I may have someone who can look into this for me, so I'll investigate and post here if anything turns up. It does sound like this is a problem with the device though, and is more widespread than I expected.
rahulkool said:
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
Click to expand...
Click to collapse
Yeah but I only noticed it when soft resetting and when someone posted it here so I looked below the smart mobility text carefully.. haven't noticed it otherwise..
Smudge
I had this problem just days after getting my Touch. I sent it back and got another... I have a smudge again... even though it isnt as bad. I will contact HTC again and see if I can send it back again. Not sure I will have a Touch after sending this one back.

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
Click to expand...
Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.
jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
Click to expand...
Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.
lol it's funny
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Click to expand...
Click to collapse
So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.
ams84 said:
lol it's funny
Click to expand...
Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.
imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.
Only thing to do is send it in?
this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
topambire said:
Am I lucky? My one has no problem.
Click to expand...
Click to collapse
Give me 10 minutes with your phone and I'll find you one.
topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
Click to expand...
Click to collapse
Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.
I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.
I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.
Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.
Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.
No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.
I can't see anything like this on my phone...
How can I see/make it:-??

[Q] Nexus 4 dropped and display blurred,

My Nexus 4 dropped from my pocket this morning. I was shocked but the Phone didnt switch off. No visible scratches,apparently there is no scratches at all.The Display turned blurred and there are green,red and yellow patters visible from top to bottom on the left and right sides of screen.Advise me what to do next .The display is looking like running a 800*600 resolution on a 1920*1080 screen.I want to know If the LG customer centre accepts this under warranty.I didnt contact them. .
This is just a wild guess, but something inside probably came loose due to the shock. Take it back to LG and tell them that you don't know why this happened. I am pretty sure that drop damage is not covered.
Warranty doesn't cover accidental damage
can they find that it is dropped
Michealtbh said:
Warranty doesn't cover accidental damage
Click to expand...
Click to collapse
My query is will they be able to find that the phone has been dropped, because many users reported this issue in a brand new device. Proper context for the problem is vertical patterns appearing and the display is blurred.
Service centre people accepted it
belictony said:
My query is will they be able to find that the phone has been dropped, because many users reported this issue in a brand new device. Proper context for the problem is vertical patterns appearing and the display is blurred.
Click to expand...
Click to collapse
Today,I went to the service centre and they have accepted my Phone on warranty.Hope They wont refuse it afterwards
I too dropped my n4
Well i dropped my n4... The colors on screen changed... But i repaired it via display control. But is this a known issue for the n4?
I am not sure what happened to your device
akshayguptaus said:
Well i dropped my n4... The colors on screen changed... But i repaired it via display control. But is this a known issue for the n4?
Click to expand...
Click to collapse
I cannot understand what you are trying to say.Is your colours alone changed? My device resulted in vertical patterns of lines appearing on the display and the display is blurred.If the colours alone changed means you can re adjust it with display control,but better is go to service centre because there are chances of that happening again are quite possible.Some internel parts like the embedded digitalizer might have been became loose due to stock.If your phone has no visible scratches or broken glass,then you can go to service centre and say to them that "i dont know why this happened".
belictony said:
I cannot understand what you are trying to say.Is your colours alone changed? My device resulted in vertical patterns of lines appearing on the display and the display is blurred.If the colours alone changed means you can re adjust it with display control,but better is go to service centre because there are chances of that happening again are quite possible.Some internel parts like the embedded digitalizer might have been became loose due to stock.If your phone has no visible scratches or broken glass,then you can go to service centre and say to them that "i dont know why this happened".
Click to expand...
Click to collapse
But then that would mean i would have to give em the device. I will not have a cell phone then! :/
Arrange for alternative
akshayguptaus said:
But then that would mean i would have to give em the device. I will not have a cell phone then! :/
Click to expand...
Click to collapse
If you want a fully functioning device without defects,it is better to give them the device.I too had given them the device yesterday.Even if you had found solutions to the problem,there is no assurance that it wont happen again or some other problem might not occur. Arrange for an alternative phone.
akshayguptaus said:
But then that would mean i would have to give em the device. I will not have a cell phone then! :/
Click to expand...
Click to collapse
You will live.
Lol... I can live with the screen. BTW are there 2 different type of LCD manufacturer used in the production of n4?
Sent from my Nexus 4 using xda app-developers app
everything all right
Michealtbh said:
Warranty doesn't cover accidental damage
Click to expand...
Click to collapse
Yesterday lg customer care people called and requested me to take the device which is repaired and fully functioning. Also they had installed 4.3 as per the request I sent them and it's very good. Touch responsiveness is rectified and working like a charm. I also find good battery life (an hour extra).
belictony said:
Yesterday lg customer care people called and requested me to take the device which is repaired and fully functioning. Also they had installed 4.3 as per the request I sent them and it's very good. Touch responsiveness is rectified and working like a charm. I also find good battery life (an hour extra).
Click to expand...
Click to collapse
Congratulations on your new functional phone!!
Sent from my GT-N8013 using xda app-developers app
Happy ending!
thanks
snapper.fishes said:
Happy ending!
Click to expand...
Click to collapse
I considering to buy a good case or cover for my nexus 4 so that the it minimizes the drop impact. suggest me some good cases on Indian websites like Flipkart eBay.in home shop 18 jungles etc... I already have a screen protector

Right/Left Backlight luminosity difference

It's been a little more than 2 weeks that i've got my OnePlus 5 and i just noticed something today.
Does any of you guys have noticed any difference between the right and left Backlight ? The right one seems less brighter than the left one for me.
I'm usually not the type of guys who's constantly searching any little defect, not at all. It's a really small detail (why I didn't saw it till now ?) but it's still not normal for a brand new phone.
Maybe I'm the only one, just curious about that.
Since I'm the type of guys who want a perfect product I'm also considering returning the product for repairing or maybe replacement depending on their solution. But first, will it be a real reason to them to demand a repairing ?
Thanks for reading all this :good:
nosphor said:
It's been a little more than 2 weeks that i've got my OnePlus 5 and i just noticed something today.
Does any of you guys have noticed any difference between the right and left Backlight ? The right one seems less brighter than the left one for me.
I'm usually not the type of guys who's constantly searching any little defect, not at all. It's a really small detail (why I didn't saw it till now ?) but it's still not normal for a brand new phone.
Maybe I'm the only one, just curious about that.
Since I'm the type of guys who want a perfect product I'm also considering returning the product for repairing or maybe replacement depending on their solution. But first, will it be a real reason to them to demand a repairing ?
Thanks for reading all this :good:
Click to expand...
Click to collapse
I have the same problem ..... Seems annoying once you notice it .. I just turned the backlight off for the navigation buttons
Ratchase said:
I have the same problem ..... Seems annoying once you notice it .. I just turned the backlight off for the navigation buttons
Click to expand...
Click to collapse
Yeah, i feel the same. I turned them off too. Very strange.
They're not very bright to begin with. I just turned them off.

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