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My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
I'd think so. Try getting a replacement screen (maybe give it a month and wait for a bad esn phone) and replace it.
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
iFixit has a teardown of the SGS3 that seems to indicate that it might be harder - or at least, more expensive - than you think: http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1
Sent from my Transformer TF101 using xda premium
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
Yeah, it's not easy, but it is doable. This site http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1#.T-AmIxeXSjP will show you a Teardown of the Samsung Galaxy S III. Also here's a youtube video http://www.google.com/url?q=http://...twIwAA&usg=AFQjCNG6aQgFNGyrNHDUzCcLecgR7qRHvA on How to Replace Screen to walk you through it.
Hope This Help's
The phone is still alive. Only the screen is pretty much useless now. Either sen it to Samsung and have them repair at an expensive fee or do it yourself which is $200~. My vibrant had the same symptoms too. I wouldn't imagine a phone that survived after dropping out of a car running at 80 kmh
Sent from my iPhone using Tapatalk
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
Just get insurance for it. Then after 30days call them tell them the screen is broken and they either fix it or replace ur phone. That is the best thing to do.
zeesubalpha said:
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
Click to expand...
Click to collapse
Sammy warranty does not cover this.
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
ZServ said:
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
Click to expand...
Click to collapse
Digitizer
Sent from my SGH-T999 using xda app-developers app
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
how to replace it (300$AU) + do it yourself: http://youtu.be/_70-W9JjVjg
zeesubalpha said:
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
Click to expand...
Click to collapse
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
Click to expand...
Click to collapse
calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
here's my point: don't do it yourself unless you're very confident you won't mess it up. and considering you posted on this forum to begin with, you probably need to send it in
zeesubalpha said:
calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
Click to expand...
Click to collapse
Then learn to keep your mouth shut since you do not know what you are talking about.
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
Click to expand...
Click to collapse
You forgot to take your meds this morning ?
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
Click to expand...
Click to collapse
right away oh mighty dasistsparta, who has been on the forum for an entire month longer than i have. i will refrain from posting anything else on the forum that is not 100% verified, irrefutable fact
So this gorilla glass 2 stuff really doesn't work I guess....
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
Click to expand...
Click to collapse
Why do noobs like you feel the need to act as the almighty forum police? And considering you've been a member for less than a month, I'd wager that you're likely calling the kettle black. We have mods, we don't need you to start a flame war with someone that's only trying to help.
Edit: enjoy the free accidental thanks.
Herp derp Captivate Tapatalk 2
moonfire711 said:
So this gorilla glass 2 stuff really doesn't work I guess....
Click to expand...
Click to collapse
Is scratch resistant but not unbreakable, I have drop my old evo lte and nothing happened and I seem some people hitting the one x too, but don't it in the streets while driving is too much,
The screen are too expensive for this phone just like the gnex
Sent from my SGH-T999 using Tapatalk 2
Hi guys,
I have a galaxy S4 I9500 version and I have observed a problem with it. I was sharing media with my friend's Xperia Z via NFC, while doing that, my phones' screen started flickering highlighting clock at the top portion.
Later I turned off both mobiles' NFC and taken both mobiles close and guess what my phones' screen flickered again.
I checked it with my old Galaxy S I9000 which doesn't even has NFC, again S4s' screen flickered.
Then I went to service center to show this issue, as they were not having any other S4 there to crosscheck problem, they asked me to visit a Samsung mobile shop. There I checked it with three S4s' which were on display and I found that problem was there with each and every S4.
So guys can you check your phones' for this issue and will it cause any problem to phone as the time passes??
similar type of problem
tush1114 said:
Hi guys,
I have a galaxy S4 I9500 version and I have observed a problem with it. I was sharing media with my friend's Xperia Z via NFC, while doing that, my phones' screen started flickering highlighting clock at the top portion.
Later I turned off both mobiles' NFC and taken both mobiles close and guess what my phones' screen flickered again.
I checked it with my old Galaxy S I9000 which doesn't even has NFC, again S4s' screen flickered.
Then I went to service center to show this issue, as they were not having any other S4 there to crosscheck problem, they asked me to visit a Samsung mobile shop. There I checked it with three S4s' which were on display and I found that problem was there with each and every S4.
So guys can you check your phones' for this issue and will it cause any problem to phone as the time passes??
Click to expand...
Click to collapse
hii,
i am facing similar type of problem. the diffrence is that i get such flickering whenever i am using the mobile data network after evry few minutes and the flicker is like a flash(means it lasts for a fraction of second). i started to have this issue from past few days and this is extremely annoying.
Dont know wat to do!!
ayushsocool said:
hii,
i am facing similar type of problem. the diffrence is that i get such flickering whenever i am using the mobile data network after evry few minutes and the flicker is like a flash(means it lasts for a fraction of second). i started to have this issue from past few days and this is extremely annoying.
Dont know wat to do!!
Click to expand...
Click to collapse
just submit it to the service center and ask them to remove that problem and dont accept it back until they fix it.
tush1114 said:
just submit it to the service center and ask them to remove that problem and dont accept it back until they fix it.
Click to expand...
Click to collapse
today i went to the service centre. they couldnt understand the problem with it and have submitted my mobile. they have asked me to wait for their reply as their higher technician will study the problem with the device!!
ayushsocool said:
today i went to the service centre. they couldnt understand the problem with it and have submitted my mobile. they have asked me to wait for their reply as their higher technician will study the problem with the device!!
Click to expand...
Click to collapse
Good, let them take their time, dont accept that phone back unless they fix that problem....
Isn't flickering in all S4?
vegetaleb said:
Isn't flickering in all S4?
Click to expand...
Click to collapse
have you tried it with any other smartphone, like we do it while using nfc??
tush1114 said:
Good, let them take their time, dont accept that phone back unless they fix that problem....
Click to expand...
Click to collapse
itss been two days and they have not yet been able to figure out the problem!!
however how did you get your problem sorted out???
Check this
The S-view will be triggered by any magnet
gtht2001 said:
Check this
The S-view will be triggered by any magnet
Click to expand...
Click to collapse
But I think it could turn into an issue because earlier my phones' screen was flickering and waking up automatically highlighting clock just like shown in that video.
I submitted my phone to them and they have replaced display with new one. Now it is not flickering automatically but it does while holding devices side by side as that sensor gets triggered by any magnet. So there is a possibility that the sensor could get permanently affected by a strong magnetic field and triggers the screen to wake up automatically.
ayushsocool said:
itss been two days and they have not yet been able to figure out the problem!!
however how did you get your problem sorted out???
Click to expand...
Click to collapse
They replaced display with new one and now the problem is sorted out.
Yesterday I tried something with my s4..
I disabled samsung link, clock digital(both of em), watch on, and dropbox.
The problem of flickering and clock appearing on top was GONE!! until......
I turned on the data network and found it coming back again...
I figured that it happened to me since i updated it to UBMG1 Indian firmware from BMEA
So i am now rolling back to the latter and sammobile here i come
Even i have also tried a lot of things... but problem was still there.... i think it messes with hardware and there is only one solution and tht is to replace the display with new one... if you find sonething to sortout this issue without replacing any hardware part...pls post it here....
Sent from my GT-I9500 using xda app-developers app
Same problem here.
Does any one got this solved.. as said by one member, even in chennai - tamilnadu, they are not clear on what the issue i am explaining to them, they just changed the motherboard. but no use still.
"S-view mode activates itself, dono why... it happened for me in a month old S4, i got my motherboard replaced, but still the issue is persisting. but the frequency became less. thats it. other than that no use.
as mentioned by one of the member, it is annoying as it happens any time u work with your phone. in any screen suddenly "
ksenthi5 said:
Does any one got this solved.. as said by one member, even in chennai - tamilnadu, they are not clear on what the issue i am explaining to them, they just changed the motherboard. but no use still.
"S-view mode activates itself, dono why... it happened for me in a month old S4, i got my motherboard replaced, but still the issue is persisting. but the frequency became less. thats it. other than that no use.
as mentioned by one of the member, it is annoying as it happens any time u work with your phone. in any screen suddenly "
Click to expand...
Click to collapse
I got my screen replaced but in vain.. I think using the S view cover will help because the flickering is caused by s view initiation (black screen with clock) which is initiated by a magnetic sensor..
Buy unfortunately the s- view cover is costly and so I cannot buy it at the moment .
A possible solution is to turn the s-view service off to stop the flickering issue..
If any developer on the site could help us out..
tush1114 said:
Even i have also tried a lot of things... but problem was still there.... i think it messes with hardware and there is only one solution and tht is to replace the display with new one... if you find sonething to sortout this issue without replacing any hardware part...pls post it here....
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Many people who had the complaint got their display changed but to no avail so it is definitely a software problem..
Sent from my GT-I9070 using xda app-developers app
zubairamd said:
Buy unfortunately the s- view cover is costly and so I cannot buy it at the moment .
A possible solution is to turn the s-view service off to stop the flickering issue..
If any developer on the site could help us out..
Many people who had the complaint got their display changed but to no avail so it is definitely a software problem..
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
- Actually am using the S-View Cover. But with no use, when its out of S-View cover it behaves erratic by switching to S-View display automatically.
-Yes you are right it can be a software problem ,but take my words, i used a S4 which i bought on launch date in India, i used it for 3 months, then i gave it to my cousin, and bought another new one - this is the one which is showing up this S-View Issue,
the old one which i had was a GEM, not even once i had this problem of S-View with it, both where of same SW revision level, hence there is something to do with the hardware.
am just waiting for the October 4.3 update, if this is not solved in that SW by any means, then am gonna **** on every Samsung technician in the service center, they don't even know the difference between Hall sensor and proximity sensor!!!! , for making them understand the problem in our phone itself is painstaking..
in between is there any change to bring this issue to Samsung's eye.!?
ksenthi5 said:
- Actually am using the S-View Cover. But with no use, when its out of S-View cover it behaves erratic by switching to S-View display automatically.
-Yes you are right it can be a software problem ,but take my words, i used a S4 which i bought on launch date in India, i used it for 3 months, then i gave it to my cousin, and bought another new one - this is the one which is showing up this S-View Issue,
the old one which i had was a GEM, not even once i had this problem of S-View with it, both where of same SW revision level, hence there is something to do with the hardware.
am just waiting for the October 4.3 update, if this is not solved in that SW by any means, then am gonna **** on every Samsung technician in the service center, they don't even know the difference between Hall sensor and proximity sensor!!!! , for making them understand the problem in our phone itself is painstaking..
in between is there any change to bring this issue to Samsung's eye.!?
Click to expand...
Click to collapse
True the service center's technicians
Don't know anything...
If you report that the s-view cover also gives the same result instead showing the s- view when it is supposed then I won't buy it because I only wanted to buy it currently just to fix the issue..
Also just waiting for the android 4.3 update..
Sent from my GT-I9070 using xda app-developers app
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
rl421403 said:
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
Click to expand...
Click to collapse
I know that it is a feature but it comes just in between typing process or running through the temple (temple run) and it disturbs a lot so I thought of using the s- view cover so it will restrict the feature to only when needed out initiated by closing the cover instead of coming every time in between activity..
Sent from my GT-I9070 using xda app-developers app
rl421403 said:
That's not a issue. It's s-view feature in phone. If your phone get close to any magnet/magnetic source then it will activate s-view screen.
A lot of devices like iPad and Nexus 7 have a small magnet in them to provide support for cover/accessories. If your S4 get close enough to that magnet on other device it will activate s-view screen.
I dont know exactly if your other phone that you are trying NFC with, has a magnet. but there should be.
Click to expand...
Click to collapse
Not always, see i am just holding my phone in hand, or it is laid on a wooden desk, even then this flickering into S-View mode happens.
zubairamd said:
I know that it is a feature but it comes just in between typing process or running through the temple (temple run) and it disturbs a lot so I thought of using the s- view cover so it will restrict the feature to only when needed out initiated by closing the cover instead of coming every time in between activity..
Sent from my GT-I9070 using xda app-developers app
Click to expand...
Click to collapse
exactly, this is the same annoying behavior i am also facing and is really disturbing and irritating.
i have again given the phone to the service center, lets see what happens next.
Hello!
I bought the Galaxy S4 about two months ago and since then, I always used it with a screen protector and a case. But today, I found that many purple and black spots and smears have formed on the AMOLED. I have never dropped the phone or exposed it to heat. I tried rebooting and activated the LCD test mode, but none of them helped. Is it a hardware issue?
Can anybody tell me what's going on and help me?
Best regards,
cold_reading
cold_reading said:
Hello!
I bought the Galaxy S4 about two months ago and since then, I always used it with a screen protector and a case. But today, I found that many purple and black spots and smears have formed on the AMOLED. I have never dropped the phone or exposed it to heat. I tried rebooting and activated the LCD test mode, but none of them helped. Is it a hardware issue?
Can anybody tell me what's going on and help me?
Best regards,
cold_reading
Click to expand...
Click to collapse
Definitely hardware. Looks like the AMOLED itself. If you have warranty, I suggest you use it, because that's hardware, not software.
Hm, thanks for the help, although that certainly isn't good news... I will try to contact Amazon, let's hope they can help me with this problem.
As there is a large concentration of purple in the corner, I'd suggest that Samsung will try and tell you its been dropped and in that case, I don't think they will cover it under warranty.
I wish you luck!
Sent from my GT-I9505 using xda app-developers app
Thank you! Now the purple stains have spread all over the screen, making it very hard to read anything on the screen. This seems to be a very odd issue if you ask me...
cold_reading said:
Thank you! Now the purple stains have spread all over the screen, making it very hard to read anything on the screen. This seems to be a very odd issue if you ask me...
Click to expand...
Click to collapse
Odd indeed ... usually when a screen is damaged or faulty bars appear pixel burned altered colors and stuff ... if i saw that and didn't know i d tell u that u definetely someone spilled ink on the screen ... those marks are exactly like it ... hopefully they ll repair it ...
I think samsung should change it under warranty because clearly, screen is not broken and still degraded. So it's bad display.
But they might say it's caused by water damage which is not covered under warranty.
Let's hope for the best.
They do have a way to tell if it's water damage, there is a sticker which turns blue when wet, so if there is no damage to the case, they should change it fine... I have had good luck with Amazon regarding returning faulty items...
Sent from my GT-I9505 using Tapatalk 4
Thank you guys for all the support, I sent it back to Amazon and today I got the mail that they have got the package. Now someone's going to look if this is covered by standard warranty... Let's hope for the best indeed!
Hope they change it for you. As for sure seems the amoled has burned
Sent from my GT-I9500 using xda app-developers app
Wow thats terrible, i hope samsung sort it out for you!
I am curious what happened? I woke up this morning and I had black and purple all over my screen to. It was fine when I went to bed. The last two apps I used were Pandora and Xtreme alarm clock if that matters
donalgodon said:
Definitely hardware. Looks like the AMOLED itself. If you have warranty, I suggest you use it, because that's hardware, not software.
Click to expand...
Click to collapse
but what causes it....i work with lcds all day and have just come across this issue
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
no answer???
I am no pro with screens, So i may be wrong, but it looks like it has been either burnt or had an impact with a sharp object in that area of the screen, return it for a new one, hopefully they will replace it.
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
SKyRocKeting727 said:
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
Click to expand...
Click to collapse
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
shadows of yesterday said:
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
Click to expand...
Click to collapse
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
SKyRocKeting727 said:
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
Click to expand...
Click to collapse
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
shadows of yesterday said:
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
Click to expand...
Click to collapse
Its deffo not a software issue, also its not dead or stuck pixels. So pixel fixers probably wont do anything
Sent from my LG-D802 using Tapatalk
replace it under warranty.
razorsbk said:
replace it under warranty.
Click to expand...
Click to collapse
i dont have warranty for the phone
shadows of yesterday said:
i dont have warranty for the phone
Click to expand...
Click to collapse
hmmmmm :c you are probably going to have to replace the screen yourself (cheaper) or live with the yellowness
I've got some yellowness appearing along the top right of the screen. Its barely noticeable but its likely to get worse over time.
From what I can tell, it seems to be related to heat/warmth. Its winter here and after a walk outside, the orangish patches pretty much go away. They appear more intense when sitting on my desk next to my laptop (right near the vent).
Same problem
Same thing here... Same location and same color.
shadows of yesterday said:
no answer???
Click to expand...
Click to collapse
I've got the same problem with mine
http://forum.xda-developers.com/showthread.php?t=2704031
Hey there! I have same problem
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
Hey there I have the exact same problem it also works when I touch it.. Its the exact same size same shape and on the same place on my screen but the opposite side it's an LG g4 though it seems to have happened right after I dropped it the first time without the case(first day I took case off too lol.. I'll send you pictures if you want to email me I don't know how to upload pictures here I never had these problems with my g3 but they all seem to be common with all LGs[email protected]
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related. In on vs995 weta Rom 5.0.7 7.0
I'm starting to have issues with image retention on mine.
I'm stock unrooted.
I wonder if this is covered under warranty.. it's not super annoying but still.
I am having a curious issue with the second screen. Under bright light or sunlight, the top right corner of my screen starts to flicker. Well, the brightness increases and decreases. At the beginning quite slowly and then at a higher pace. However, when I'm indoors it doesn't seem to happen, or at least not too foten.
I've tried with and without automatic brightness. I have also tried installing Lux and the issue still persists.
What I realised is that the flickering comes from the backlight of the second screen, and if I disable it, problem solved. I might Have to give it a hard reset and hope is not a hardware problem.
Has anyone experienced the same?
I posted something similar a while ago on this topic. On my left side of the screen I could see what seemed to be screen burn or something. It would be a yellowish tint that would display the keyboard and part of a screen from the app. But it seemed to be the same app everytime. I never found a solution, I had to turn the phone in for a different reason. The ffc just stopped working and would freeze my phone up.
Screen Retention\Ghosting
kbrn said:
I'm starting to have issues with image retention on mine.
I wonder if this is covered under warranty...
Click to expand...
Click to collapse
Datblkbro said:
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related.
Click to expand...
Click to collapse
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
I think joining XDA is an indicator of having a degree of OCD
Although I'd class mine as low I'd not be happy with the retention exhibited in those pics.
Thankfully my V20 hasn't presented any inherrent problems so far, just the odd temporary ones that happen when modding, but they're soon remedied.
Since @emdroidle gave us root for the H990ds its been great having the chance to open it up and explore more of its potential.
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
As far as I've read this is just a quirk of these LCD screens that LG uses on their phones. It should go away pretty quick as the only time mine shows up like that is when the screen brightness is all the way or very bright for like 5 or 10 minutes. Mine goes away after 5 or 10 minutes.
Download sfilter from play store activate it at 10 % and image ghosting will go away ?
https://www.youtube.com/watch?v=mpmiowtPh_A&feature=youtu.be
Here's my retention.
kbrn said:
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
Click to expand...
Click to collapse
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Jesus is God Almighty said:
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Click to expand...
Click to collapse
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
kbrn said:
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
Click to expand...
Click to collapse
Nice - seems like I'm not going to get much from the warranty on the screen issue and still not sure if I should send it back as I'm afraid they do something stupid to it. Well, if my phone melted down at some point I would still buy an V20 in replacement. Battery and SD card is just a win for me even with all the phones faults. Just so sad that LG did not fix a better screen for the V20 in regards of getting Ghosting/Retention.
Anyway - I just tried one of the fixes I found without jail breaking the phone and it does help a little but far from solved the issue at all. I have ghosting/retention all over the screen now and most likely just going to get worse over time as it has from the beginning of it.
I think the image retention is a bug. It randomly happens on mine. At first I thought it was a crappy screen but then it went away. It will even show dark image retention like using xda. And most of my retention around the inside 1/4 of the screen.
Sent from my [device_name] using XDA-Developers Legacy app
Aymenitoo said:
Download sfilter from play store activate it at 10 % and image ghosting will go away
Click to expand...
Click to collapse
Sadly did not work here. Still have ghosting. 20% won't do either - il try 30%.
Ok I was getting ghosting which has been getting worse and wore the past month but in the past 2 weeks its been getting really bad on both displays, ontop of that my phone was dying in 20-25% range and going up to 100% charge just to drop like 10 minutes later to like 50% probably just the battery idk
I sent my phone in and here is what they marked on the warranty page
Symptom: Software failure
Repair: Download new software
I honestly hope they don't think its because I wasn't on the latest version of android because I kept putting it off or i'm gonna be pissed, especially since my warranty ends 3/18/2018 and these 2 issues have slowly been getting worse.
Hi!
Here is a working fix if your device is rooted.
Link: https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Jaws4God said:
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Click to expand...
Click to collapse
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
dark_prince said:
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
Click to expand...
Click to collapse
Oh cool. thanks for explaining that! I am not rooted... 1. too nervous of causing issues after root .. 2. mine isn't rootable (on most recent security patch)..
so is there anything I can do to help with the blue output?
dark_prince said:
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
Click to expand...
Click to collapse
yeah that seems to be what i've read too... I just typically keep my phones for a while and burn in or ghosting worries me...