My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
I'd think so. Try getting a replacement screen (maybe give it a month and wait for a bad esn phone) and replace it.
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
iFixit has a teardown of the SGS3 that seems to indicate that it might be harder - or at least, more expensive - than you think: http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1
Sent from my Transformer TF101 using xda premium
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
Yeah, it's not easy, but it is doable. This site http://www.ifixit.com/Teardown/Samsung-Galaxy-S-III-Teardown/9391/1#.T-AmIxeXSjP will show you a Teardown of the Samsung Galaxy S III. Also here's a youtube video http://www.google.com/url?q=http://...twIwAA&usg=AFQjCNG6aQgFNGyrNHDUzCcLecgR7qRHvA on How to Replace Screen to walk you through it.
Hope This Help's
The phone is still alive. Only the screen is pretty much useless now. Either sen it to Samsung and have them repair at an expensive fee or do it yourself which is $200~. My vibrant had the same symptoms too. I wouldn't imagine a phone that survived after dropping out of a car running at 80 kmh
Sent from my iPhone using Tapatalk
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
Just get insurance for it. Then after 30days call them tell them the screen is broken and they either fix it or replace ur phone. That is the best thing to do.
zeesubalpha said:
if the phone is still under warranty, i would just send it in for repair rather than doing it yourself, which will almost certainly void the warranty. chances you get a working phone are 100% if you do that
in my experience it is better to send back to manufacturer for repair or a 3rd party than trying to do it yourself, especially if you don't have a lot of experience with cell phone hardware.
Click to expand...
Click to collapse
Sammy warranty does not cover this.
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
ZServ said:
My concern would be if the ..oh what the hell is it called, the capacitive touch pick-up part? is damaged. Screen itself shouldnt be too expensive or hard to replace, but that part could prove to be quite the tit.
Click to expand...
Click to collapse
Digitizer
Sent from my SGH-T999 using xda app-developers app
steeven01 said:
My friend gave me his Bell Galaxy S3 it is a SGH-I747M to repair if I can.
He said he was making a video while driving a car at about 80kmh and dropped the phone out the window and this is the result. The back panel barely even has a scratch. The bezel has few bruises but the screen is totally destroyed. It's possible that a car ran it over I'm not sure.
The screen does not turn on at all. I can charge the phone, I can hear it turn on and it makes sounds and vibrates during the opening video, it still receives text messages and phone calls as you can hear the notifications go off. And the touch key buttons (back and menu) still light up. The leds at the top still light up too.
Click to expand...
Click to collapse
how to replace it (300$AU) + do it yourself: http://youtu.be/_70-W9JjVjg
zeesubalpha said:
i would still recommend sending it back to samsung for repair.
i would also tell your friend to refrain from activities which could send his s3 charging towards the ground at 80+KPH in the future
edit: si
Click to expand...
Click to collapse
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
Click to expand...
Click to collapse
calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
here's my point: don't do it yourself unless you're very confident you won't mess it up. and considering you posted on this forum to begin with, you probably need to send it in
zeesubalpha said:
calling me a noob because i'm not an expert on samsung's warranty? sorry i'm never smashed a device within the first month of owning it
Click to expand...
Click to collapse
Then learn to keep your mouth shut since you do not know what you are talking about.
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
Click to expand...
Click to collapse
You forgot to take your meds this morning ?
dasistsparta said:
Then learn to keep your mouth shut since you do not know what you are talking about.
Click to expand...
Click to collapse
right away oh mighty dasistsparta, who has been on the forum for an entire month longer than i have. i will refrain from posting anything else on the forum that is not 100% verified, irrefutable fact
So this gorilla glass 2 stuff really doesn't work I guess....
dasistsparta said:
Why do noobs like you need to advise other people **** that they either have never experienced before or just total crap they know nothing about?!! Sammy does not cover broken screens!
Click to expand...
Click to collapse
Why do noobs like you feel the need to act as the almighty forum police? And considering you've been a member for less than a month, I'd wager that you're likely calling the kettle black. We have mods, we don't need you to start a flame war with someone that's only trying to help.
Edit: enjoy the free accidental thanks.
Herp derp Captivate Tapatalk 2
moonfire711 said:
So this gorilla glass 2 stuff really doesn't work I guess....
Click to expand...
Click to collapse
Is scratch resistant but not unbreakable, I have drop my old evo lte and nothing happened and I seem some people hitting the one x too, but don't it in the streets while driving is too much,
The screen are too expensive for this phone just like the gnex
Sent from my SGH-T999 using Tapatalk 2
Related
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
Click to expand...
Click to collapse
No.
Sent from my SGS Vibrant
kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
Click to expand...
Click to collapse
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work
skater4690 said:
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work
Click to expand...
Click to collapse
volume buttons do rattle...and usb slide is a bit broken
if you just complain about GPS they will tell you an exchange won't solve the issue so you will have to wait until update. If there is anything else wrong, yes they will replace it, they won;t care about scratches since it is from normal use (u said u didn't drop it)
skater4690 said:
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work
Click to expand...
Click to collapse
Xda frowns upon giving people the information to fraud carriers for warranty/insurance claims.. Please be cautious about how you post in the future...
Sent from my SGH-T959 using XDA App
kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
Click to expand...
Click to collapse
No, you should be careful with your phone
it's not T-Mo's fault you scratched the damn thing, and returning it for no reason at all just drives prices up for people that are honest.
hydrogenman said:
No, you should be careful with your phone
it's not T-Mo's fault you scratched the damn thing, and returning it for no reason at all just drives prices up for people that are honest.
Click to expand...
Click to collapse
Can you read? The person posting this thread already stated they are very careful with the phone and never droped it.
It is possible the phone was already scratched when he/she purchased it.
SamsungGalaxySVibrant said:
Can you read? The person posting this thread already stated they are very careful with the phone and never droped it.
It is possible the phone was already scratched when he/she purchased it.
Click to expand...
Click to collapse
Getting an exchange because you have a scratch on your screen? What? If he actually told them that's why he wanted an exchange he wouldn't be getting one so that's why hes asking a story to tell them. They won't exchange it because the screen is scratched, or because the GPS doesn't work.
Can you post a pic of the scratched screen, I dont use screen protectors and its been Impossible to scratch mine, So I would like to see a pic.
This is why you don't place your phone facedown or put it in a pocket with keys or change.. and most of all.. don't ever let a drunken grizzly bear with tourettes use your Vibrant.
A friend of mine got his screen scratched when his wife used his phone and her diamond earring put a small but noticeable gash on it
I don't use a screen protector either. No scratches this puppies tough.
I also have my right pocket dedicated to my phone and only my phone. Everything else goes in the left. Soon it'll be second nature and you will never put your phone in your pocket with stuff.
If TW as a scratch its from neglect. I baby mine and unless I drop it or put it in a full pocket, I'm golden...
And I never let anyone use mu 500 dollar phone.. no way no how..
Rizz good to know.. I'll keep that in mind when handing this baby over to others..
My phone has been flashed more than Girls Gone Wild...
Why don't people get screen protectors? Sure the screens are scratch resistant not scratch proof. I use a realook screen protector and you cant even tell its on there. Also I carry my phone in my left pocket and my keys in my right pocket. Carrying my phone and keys in the same pocket make my pocket bulge way to much plus your more likely to scratch up your phone.
heygrl said:
Getting an exchange because you have a scratch on your screen? What? If he actually told them that's why he wanted an exchange he wouldn't be getting one so that's why hes asking a story to tell them. They won't exchange it because the screen is scratched, or because the GPS doesn't work.
Click to expand...
Click to collapse
If you are withing your remorse period, you don't need permission from t-mobile to return your phone for the GPS issue. They may not exchange it for another one, because thats just silly, they all have the problem. Yet, you certainly can return it.
As I said, I have few another issues as well, but i didnt consider returning before....
I also thought that it was impossible to scratch, yet somehow i see a half inch scratch on the screen. i have body glove case as well.....
That really sucks bro, I noticed a tiny few cm long scratch on the side of my phone.. It's not that bad but it made my heart crack a little.
Using an ugly Zagg screen protector on it atm. I'm wanting to take this crap off and just be really careful with it though.
Someone is selling one for $300. It comes with everything including a case, extra battery, and charger. The only problem? There is a scuff on the top left corner, both on the chrome and on the black part of the LCD.
What do you guys say? Yay or nay?
My main device right now is a BB9700, solely for the UMA. I also have a HD2 and a new Vibrant I'm trying to get rid of (unless the later gets 2.2 ASAP).
I would say
1) make sure the power/lock button works reliably and feels solid
2) while charging, turn on gps navigation, and then start watching some flash videos in the browser in warm weather and make sure the thing doesn't reboot on its own from overheating.
3) when you boot it, does it show an icon of a padlock opened? if so this means the bootloader is unlocked, though not necessarily a bad thing, could spell trouble getting it serviced under warranty.
tim1987 said:
I would say
1) make sure the power/lock button works reliably and feels solid
2) while charging, turn on gps navigation, and then start watching some flash videos in the browser in warm weather and make sure the thing doesn't reboot on its own from overheating.
3) when you boot it, does it show an icon of a padlock opened? if so this means the bootloader is unlocked, though not necessarily a bad thing, could spell trouble getting it serviced under warranty.
Click to expand...
Click to collapse
The phone is supposedly in great condition and I doubt it's under warranty anymore. Is #2 a serious hardware deffect?
Gigamaster89 said:
The phone is supposedly in great condition and I doubt it's under warranty anymore. Is #2 a serious hardware deffect?
Click to expand...
Click to collapse
All electrical items should have at least one year warranty so there should be a few months left
Its a good price for a great phone, especially if youre a developer.
The metal scuff wont be visible if you use a case.
Go with what #2 said. The second point is an extreme stress test. I'm pretty sure my phone in its case would reboot if the room temperature is above 100F.
i would buy it. good price and the scuff shouldnt be a big deal unless u have ocd with scratches like me hehe.
but a case should come to your aid
mixxy said:
i would buy it. good price and the scuff shouldnt be a big deal unless u have ocd with scratches like me hehe.
but a case should come to your aid
Click to expand...
Click to collapse
I do have OCD If I didn't I wouldn't be pondering right now.
Go for an awesome device very good price for a great phone
great price and u can always send it in for a replacement with htc, say that the ear speaker is messing up or your power button is not working all the time
KROMO50 said:
great price and u can always send it in for a replacement with htc, say that the ear speaker is messing up or your power button is not working all the time
Click to expand...
Click to collapse
Warranties don't transfer, do they?
get it. i paid 300 for a used nexus one with a few body scratches and the name "gabriel tran" engraved on the back. a $3 case from ebay and one cyanogenmod6 flash later, i'm a happy camper. don't regret a penny spent on this bad boy.
EDIT: one thing to check for also is screen burn. didn't think about it when i bought it, everything looked peachy. but later i noticed a pretty bad screen burn where the status bar always is at the top of the screen. doesn't bother me since it doesn't really affect anything, but keep your eyes peeled since it's pretty ubiquitous on amoled displays.
Gigamaster89 said:
Warranties don't transfer, do they?
Click to expand...
Click to collapse
Yes they do my brothers bought one off Craigslist and his replace it
KROMO50 said:
Yes they do my brothers bought one off Craigslist and his replace it
Click to expand...
Click to collapse
I think I might take it just for this alone since it gives me a peace of mind.
Where can the original owner find the receipt/proof of purchase?
probably in their gmail inbox, assuming they didn't delete it.
Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...
Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl
Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings
greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Click to expand...
Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.
I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.
O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
I've had the same with my HD2.
They fixed it for me (new screen)
Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??
MalekoUK said:
Get hold of a replacement screen and do it yourself??
Click to expand...
Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.
MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?
Don001 said:
Congratulations.. how long did it take to come back?
Click to expand...
Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.
MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!
Please please please somebody help me. I have the little oil spot inside of my screen. How do I get rid of it permanently without sending it to Samsung?? I'm going on a trip in 2 days and need to take it along with me. So any info on how to fix it would be great!!
Sent from my SGH-T989 using xda premium
Put it in the fridge for 10 minutes.
etbob623 said:
Put it in the fridge for 10 minutes.
Click to expand...
Click to collapse
This a permanent fix?
Sent from my SGH-T989 using xda premium
Blow very gently into the charging port. You will need to put your lips there to get a seal, but don't slobber all over it. A good fix when you are out in the world but I suspect the fridge option is better in the long run due to moisture.
Sent from my GT-P7510 using XDA App
Permanent enough to not be annoying. You might have to do it every few months at the most.
i solved mine by putting a few layer of folded paper abt 2" x 0.5" at the back, middle, abt an inch or two of the top. you got to experiment the placement as well as the thickness of the folded paper yourself. too much then it will make it worst, too little and it wont make a diff. then i snap it back into the original book case folder. this force the tablet to bend upwards a little in the middle and i no longer have the oil stain. but it does once its out of the case. i consider my solution sort of "permanent" for me...
As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
*Look at that. A mod edited my post. Good to see there's actually mods here; bummer all you do is edit posts that are critical of the mods instead of real moderation (stickies, deleting and merging duplicative threads; editing badly-written post titles; generally making the site and the search function more useful....).
Service Center
Just send it to the service center
Mine was really bad, it took up a huge portion of the screen, but you could only see it from an angle not when looking directly at it. I bit the bullet, called Samsung. The service lady was very nice, problem was immediately acknowledged , no questions asked , just the serial number info. I had it back in less than two weeks. Very glad I sent it it! Oh, back up your data! Mine came back factory restored. Just do it! The rings will come back even after putting it in the fridge!
slack04 said:
As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
Click to expand...
Click to collapse
I got it from Best Buy!!! Just my luck
twolfekc said:
I got it from Best Buy!!! Just my luck
Click to expand...
Click to collapse
So did I.. I. Taking mind in today.
galactic FORCE!
I got my tab back in August 2011. I've always been able to generate these rings by pressing hard on the screen, but they would eventually fade away after a few seconds on their own.
Yesterday, for the first time, the rings stayed. After a while, I was able to bend/press/smear them away, but this has me worried. Now, the rings appear with just slight pressure on the screen.
Should I wait until it gets worse? Maybe I should just call and request to send it in as Samsung seems to be replacing them no questions asked? I'd love to just get this new and improved screen you guys are talking about.
Sending it to the service center is painless and it'll be back into your hands in less than 10 calendar days.
Or you can just live with it. For the most part you can't see it when you're using the Tab. I lived with it for 6 months before deciding to send it in. Then I kicked myself for not sending it in sooner.
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
Click to expand...
Click to collapse
I did. Some days they were there, sometimes not. I called and they immediately acknowledged the problem and sent me an RMA. I don't think the repair person even checks. They just replace the screen.
Awesome. Thanks for the info.
Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
Click to expand...
Click to collapse
Absolutely. It's a known problem; they shouldn't even give you any trouble if you call it "newton rings" (don't call it oil spot or water or they'll think it was your fault). One other bit I should have mentioned: most of the screens that got the problem did not have a logo on them. The ones they're replacing them with say "samsung" on the bottom. It's better than having the rings, but I do miss my logo free slate...
I do not have the logo. Hmmm, I don't know how I feel about this. Where is the logo? Is it on the long edge or the short edge? I use my tab 100% landscape.
Mine has the logo on the bottom long edge, centered. I actually like having it because when someone asks me if it's an iPad I just point to the logo.
Thinking about calling. Is there a special phone number in the USA for these Newton Ring cases? Or just use the 800-726-7864 number on their support page?
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
NelsonTheMoron said:
Alright, let me keep this simple. I was charging my Nexus 4 on my wireless charging orb yesterday. I did not notice that it was slipping off the orb since I was eating, and by the time I finally noticed, it fell to the ground. When I picked it back up, I noticed that the back of the phone was cracked. The crack on the backside was pretty bad that it actually affects the camera; when I try to take a picture, I noticed that there is a really bright area on the bottom of the picture (most likely from the cracks). I bought the N4 from day 1 and got it a week after, so I don't think calling Google Play support would help me there. If I call LG and explain to them that the cracks were caused by the phone slipping off the orb, would they allow me to send it in for repair under the limited warranty provided along with the phone?
UPDATE: I just called LG and just asked for how much it would be to repair it. Did not explain or anything. They told me that it could be $140-200; could be more, could be less. Is there any other cheaper alternatives to getting the back cover fixed? I really don't want to pay that much, but if there is nothing I can do, then I might as well.
Click to expand...
Click to collapse
Seriously Doubt LG will repair it without cost... Mainly because you shouldn't have set the phone so close to the edge of the table/desk when it was being held up by rubber and magnets. Its not impossible for it to slip off.. Specially IF you have a case on the phone, which reduces the strength of the magnets grip.
No cheaper way to get it fix other than through LG.. At least none that I have found.
There aren't 't any magnets in the orb that hold the Nexus 4. I've heard the back late is easy to change. Maybe you can find one cheap on ebay or somewhere else and change it yourself.
Sent from my Nexus 4 using Tapatalk 2
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
Click to expand...
Click to collapse
+1. Thanks
grubbster said:
Could you please edit the title of your post? This is very misleading. The orb did not damage your phone. It's sudden stop on the floor is what damaged your phone.
Click to expand...
Click to collapse
Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
TheIntruder said:
Agreed
Should be I'm not that bright and leave the orb on the edge of my desk... Doh! Lol
Sent from my Nexus 4
Click to expand...
Click to collapse
Gravity ftw.
@OP I'm gonna suggest you do a search for replacement back. Don't take me wrong, not trying to be a prick. I'm driving and wanted to let you known there might be an alternative. There are 1-2 threads, one guy asks people to pm him to buy the back. Also I think its simple to replace it by just removing the two screws. One thread a guy mentions he sent his back to LG and it cost him $64 total and two weeks. There are backs online about $35-50.
Hope that helps