Will Tmo replace my Vibrant with scratched screen ? - Vibrant General

Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?

kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
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No.
Sent from my SGS Vibrant

kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
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Click to collapse
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work

skater4690 said:
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work
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Click to collapse
volume buttons do rattle...and usb slide is a bit broken

if you just complain about GPS they will tell you an exchange won't solve the issue so you will have to wait until update. If there is anything else wrong, yes they will replace it, they won;t care about scratches since it is from normal use (u said u didn't drop it)

skater4690 said:
do you have anything else worng with it? rattling volume buttons? i returned mine for that... i would say maybe if you try and brick it and say that you loaded something from your cpu to the phone and it turned off and never came back on might work
Click to expand...
Click to collapse
Xda frowns upon giving people the information to fraud carriers for warranty/insurance claims.. Please be cautious about how you post in the future...
Sent from my SGH-T959 using XDA App

kolyan said:
Noticed today that screen is scratched even though i have never dropped my phone and was very careful.....will tmo make the switch if i ***** about gps and lag ?
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Click to collapse
No, you should be careful with your phone
it's not T-Mo's fault you scratched the damn thing, and returning it for no reason at all just drives prices up for people that are honest.

hydrogenman said:
No, you should be careful with your phone
it's not T-Mo's fault you scratched the damn thing, and returning it for no reason at all just drives prices up for people that are honest.
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Can you read? The person posting this thread already stated they are very careful with the phone and never droped it.
It is possible the phone was already scratched when he/she purchased it.

SamsungGalaxySVibrant said:
Can you read? The person posting this thread already stated they are very careful with the phone and never droped it.
It is possible the phone was already scratched when he/she purchased it.
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Click to collapse
Getting an exchange because you have a scratch on your screen? What? If he actually told them that's why he wanted an exchange he wouldn't be getting one so that's why hes asking a story to tell them. They won't exchange it because the screen is scratched, or because the GPS doesn't work.

Can you post a pic of the scratched screen, I dont use screen protectors and its been Impossible to scratch mine, So I would like to see a pic.

This is why you don't place your phone facedown or put it in a pocket with keys or change.. and most of all.. don't ever let a drunken grizzly bear with tourettes use your Vibrant.

A friend of mine got his screen scratched when his wife used his phone and her diamond earring put a small but noticeable gash on it

I don't use a screen protector either. No scratches this puppies tough.
I also have my right pocket dedicated to my phone and only my phone. Everything else goes in the left. Soon it'll be second nature and you will never put your phone in your pocket with stuff.
If TW as a scratch its from neglect. I baby mine and unless I drop it or put it in a full pocket, I'm golden...
And I never let anyone use mu 500 dollar phone.. no way no how..

Rizz good to know.. I'll keep that in mind when handing this baby over to others..
My phone has been flashed more than Girls Gone Wild...

Why don't people get screen protectors? Sure the screens are scratch resistant not scratch proof. I use a realook screen protector and you cant even tell its on there. Also I carry my phone in my left pocket and my keys in my right pocket. Carrying my phone and keys in the same pocket make my pocket bulge way to much plus your more likely to scratch up your phone.

heygrl said:
Getting an exchange because you have a scratch on your screen? What? If he actually told them that's why he wanted an exchange he wouldn't be getting one so that's why hes asking a story to tell them. They won't exchange it because the screen is scratched, or because the GPS doesn't work.
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If you are withing your remorse period, you don't need permission from t-mobile to return your phone for the GPS issue. They may not exchange it for another one, because thats just silly, they all have the problem. Yet, you certainly can return it.

As I said, I have few another issues as well, but i didnt consider returning before....
I also thought that it was impossible to scratch, yet somehow i see a half inch scratch on the screen. i have body glove case as well.....

That really sucks bro, I noticed a tiny few cm long scratch on the side of my phone.. It's not that bad but it made my heart crack a little.
Using an ugly Zagg screen protector on it atm. I'm wanting to take this crap off and just be really careful with it though.

Related

Ahhh :(

I just broke my hero screen, I got insurance so I have another one coming...
So if ANYONE needs me to try anything that would normally brick a phone.... Just let me know....
It kinda makes me mad though cause the phone barely fell 1 foot....
wasupwithuman said:
I just broke my hero screen, I got insurance so I have another one coming...
So if ANYONE needs me to try anything that would normally brick a phone.... Just let me know....
It kinda makes me mad though cause the phone barely fell 1 foot....
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Ouch, that sucks....
I'd like to get some detailed and close up photos of the phone's mainboard. both sides.
i can try... I need to find a star or hex driver to open it...the phone still works so I have to wait till I get my new one in the mail.
wasupwithuman said:
I just broke my hero screen, I got insurance so I have another one coming...
So if ANYONE needs me to try anything that would normally brick a phone.... Just let me know....
It kinda makes me mad though cause the phone barely fell 1 foot....
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Click to collapse
deng man that sucks.really one foot?? i dropped it from 5ft and on concrete and not a single scratch (full body zagg invisible shield:] )..but i dont think that protects against a cracked screen..thats weird
Yeah it landed on a small pebble , would invisible shield protect from that

[Q] Screen Scratched?

So I just noticed a decent sized scratch on my fascinates screen.
It's in the middle of the screen, and I can feel it with a fingernail. The phone spends all day in my pocket, and I baby it, so I'm surprised. Never been dropped or anything.
Though I know it's morally ambigious, I was thinking about returning it to verizon under the guise of faulty GPS/not getting a lock so I could get a new one with a clean screen.
Anyone know of any reason this wouldn't work?
If I do this or not though, will def be getting a screen protector.
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
Worth a shot. I'll have to return to stock and see. Nothing really to lose beyond having to re root if they say no.
Sent from my SCH-I500 using XDA App
Let me know if that works lol
Sent from my SCH-I500 using XDA App
UPDATE:
Returned under the guise of malfunctioning GPS, no problem at all.
She checked to see if the update had been applied though, and it was.
If I do this or not though, will def be getting a screen protector.
Click to expand...
Click to collapse
On a related subject, whats the best screen protector? I would like one that covers the entire front. Also, I thought these screens were hard to scratch except with sand? I have no scratches yet.
I find this hard to believe....these phones have gorilla glass....same as iphone.....go google it and watch some youtube videos of people stabbing their phones. I will never use crappy screen protector again.....i swear they are a scam. Just my two cents.
Sent from my SCH-I500 using XDA App
umm teeharding... gorilla glass isn't indestructable :/ I'd like to see a youtube video of someone rubbing sand paper on a display and then we'll talk.
how are screen protectors a scam when they tend to the need for which you bought them? sure we can say they are costly, but thats just one of those inequalities in life we should learn to deal with in a capitalistic society. :/
I can assure you that it is possible to scratch Gorilla Glass, as I did it.
What exactly did it? Couldn't tell you, but I was careless and overconfident in the GG, and had it in my pocket with keys and my headphones, and it was scratched up in a few weeks, though only one scratch was deep enough to feel with a fingernail.
Since I've gotten the new phone I decided to order the realook screen protector from amazon, and it has its own pocket, free of anything else. besides my wallet (leather, no metal or edges).
Trust me, I don't need to google the greatness of GG, I've had my own real life test done, and it failed. Phone was never dropped or handled roughly.
Yikes. Glad I got an Invisible Shield installed. So how is the new GPS? I'm considering returning mine as I also have GPS issues. It scared me when I read that it may be a hardware issue on these forums today.
poisonousjuice said:
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
Click to expand...
Click to collapse
If its a known issue with the unit it specifically means they will NOT exchange the device. And def not for another one, given its the 1st one.
You will be told to wait for them to release an update that "fixes" the issue, and at which point, it doesn't, THEN the device is swapped out, for another identical model.
You can try returning the phone at that point, and depending who you get or what not, they may waive the restock fee, especially if you point out that you're returning a phone for an issue thats CLEARLY not your problem, and mention that the rep who sold you the phone didn't point it out.
@ [OP] How did the realooks do for you?
good day.

'Splodge' on screen

Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...
Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl
Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings
greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
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Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.
I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.
O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
I've had the same with my HD2.
They fixed it for me (new screen)
Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??
MalekoUK said:
Get hold of a replacement screen and do it yourself??
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Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.
MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
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Click to collapse
Congratulations.. how long did it take to come back?
Don001 said:
Congratulations.. how long did it take to come back?
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Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.
MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
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Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!

Just got my Epic :) Now what?

Ok, Just got my epic in the mail. It's charging as I type. I ordered a Realook screen protector immediately and I'll probably keep the one that ships with it on there until that one comes in.
So my question is...What should I do first? I want to customize it as much as possible to keep the battery life as long as possible. Should I root it? What roms do you guys recommend? I'm waiting on a case with a kickstand to come out...so i'll baby it for the first month I guess.
Definitely Root it!!! So many benfits with rooting (Free Wifi Tether,No ADS, Custom roms, Kernals, Get rid of crapware like sprint stuff and more.
Im running andromeda rom with andomeda kernal. I couldnt be happier.
This might be a silly question but if I root it before I activate it will that affect the activation process?
The reason I ask is because I don't have a screen protector yet so I was just going to continue using my other phone until it came in. I know its ridiculous, but I just want to make sure I don't give myself any opportunity to scratch the screen on this expensive phone.
So I'll just play with it until I can actually start making phone calls. Hilarious...adults with their toys.
Just realize the epic uses Gorilla glass.. Unless you continually drop stuff and try hard to scratch the screen your not going to be able to.
Envynet said:
Just realize the epic uses Gorilla glass..
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Click to collapse
Do you happen to have a respectable source on that one? I have heard that it does, it doesn't, it might and really would just like to know for certain.
Thanks
search for gorilla glass on youtube.
1st?? Why not make sure the phone works as advertised? My suggestion is to check how the well your GPS and other features actually work. Once you get a good feel for the phone, then the rooting should start...
crabjoe said:
1st?? Why not make sure the phone works as advertised? My suggestion is to check how the well your GPS and other features actually work. Once you get a good feel for the phone, then the rooting should start...
Click to expand...
Click to collapse
I am so accustomed to rooting, modding, or putting a rom on every smart phone I have ever had that it only seems natural to start that way from the get go. Besides, I'm fairly confidant that stock performance is going to pale in comparison to what I'll see once I've customized it a bit.
But, you are right I'll give it a go stock for a little bit (a day ?) to get a feel for the device before I start slicing and dicing it.
063_XOBX said:
Do you happen to have a respectable source on that one? I have heard that it does, it doesn't, it might and really would just like to know for certain.
Thanks
Click to expand...
Click to collapse
http://www.corning.com/gorillaglass/devices.aspx
It states plainly that the Galaxy S has gorilla glass, so I think we can safely say that the Epic has it since the Galaxy S is AKA the Epic.
Envynet said:
Just realize the epic uses Gorilla glass.. Unless you continually drop stuff and try hard to scratch the screen your not going to be able to.
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Click to collapse
So, I understand that Gorilla glass is supposed to make this thing nearly indestructible, but I've read around these very forums that people are still getting scratches on the screen. Might as well protect my expensive overpriced phone....Sometimes I think who the heck cares since I have insurance and why bother with a case either?
http://cgi.ebay.com/SAMSUNG-EPIC-PH...772937?pt=PDA_Accessories&hash=item2c57c02bc9
Getting this cheapo ebay case for the time being until they release a functional case with a kickstand that I like. I read a review on this site here http://forum.xda-developers.com/showthread.php?t=797833 that gave me some hope in buying the triangular shape case. *Crosses Thumbs* Hoping it will hold me over.
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
houkah said:
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
Click to expand...
Click to collapse
I do the exact same thing...I constantly put my phone in my pocket with my car keys. I notice every little scratch...they gnaw at my subconscious even when i'm not using the phone lol. I thought the Iphone and epic both had gorilla glass...odd that you would scratch one and not the other under similar circumstances.
If times get desperate, you could always trade it for crack...
Just kidding!
I haven't been a smartass in the forums for a while, so I couldn't resist!
Use it dude! Don't put it on your mantle and worship it while burning incense and chanting, USE IT. Lol
herbthehammer said:
If times get desperate, you could always trade it for crack...
Just kidding!
I haven't been a smartass in the forums for a while, so I couldn't resist!
Use it dude! Don't put it on your mantle and worship it while burning incense and chanting, USE IT. Lol
Click to expand...
Click to collapse
haha....I wasn't going to burn incense...just chant and worship. I'm trying to get a mini keyless remote for it, so I can leave it out with no fear
houkah said:
I scratched my screen within a week of getting the phone. I customarily leave my keys in the same pocket as my phone. I did this for 2 years w/ an iphone and didn't have a single scratch so i figured the epic would fare similarly. 1 week and there were little micro scratches all over the epics screen. I had other problems with that phone so sprint exchanged it for another one and i promptly got a screen protector. Hopefully i'm the exception and not the rule.
Click to expand...
Click to collapse
You sir fail I know for a fact that this would scratch the iFails screen. Who in their right mind would keep their keys in the same pocket as their phone?
Zzim said:
You sir fail I know for a fact that this would scratch the iFails screen. Who in their right mind would keep their keys in the same pocket as their phone?
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Click to collapse
Sorry man, it's the truth. I'm not flaming the phone or anything, and i'm pretty sure my experience is a rare one. But yes. I'm a fool who keeps his keys in the same pocket as his phone. Miraculously there were no scratches on the iphone3g after about 1.75 years. In case you think i'm somehow trolling the epic you need to realize i disliked everything else about the iphone and even paid the early termination fee to switch to the epic. BTW beside that one negative experience w/ the scratch and wobbly screen (the same unit) i love this phone.
So back on topic. I recommend a screen protector of some sort.
make a phone call? Congrats on your new phone! you'll be satisfied!
bomix said:
make a phone call? Congrats on your new phone! you'll be satisfied!
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Click to collapse
You know I've waited this long for this phone...I think I can hold out another few days before my screen protector comes in.
I'm probably going to root it today...I'll ask again does anyone know if rooting will hinder activating this phone?
Otherwise, I'm just using it as a PMP for now .
Rooting won't hinder activation, however using an aosp rom might. So if u just root and use noobs rom or just leave it stock rom u will be fine.
Sent from my Epic 4G
ravizzle said:
Rooting won't hinder activation, however using an aosp rom might. So if u just root and use noobs rom or just leave it stock rom u will be fine.
Sent from my Epic 4G
Click to expand...
Click to collapse
Thanks! I might just wait then to activate it first before rooting because the main reason I wanted to root is to install a custom kernal/rom.
Battery life sucks on stock so far by the way...I'm getting about 7 hours a day with light usuage before I have to recharge. Admittedly, I have not done much to tweak it, but its a shame that a stock offering from sprint can't hold a whole days charge. I mean what if I wasn't as inclined to rooting/tweaking...I would have to live with the phone like this? Definitely, unacceptable. If I don't see at least a days charge with some light usage on a custom rom/kernal I might consider waiting for another droid phone with a better battery life. I have read some positive results from people with custom roms achieving the battery life I'm looking for so I'm hopeful.

Permanent smudging (spot) on the glass

Device #1)
I just got my S4 and it appears there is smudging around the home button, where my thumb presses it. I don't use a screen protector but this has nothing to do with that. It is like a grease spot that doesn't come off. Anyone have this before? Should I return it?
** I went to the Sprint store (within my 14 days) and they exchanged my device. **
Device #2)
I am kind of worried this is going to happen again. Has anyone seen this before?
Not it to my knowledge. I'd keep returning the device until they get you one that's good.
Beezer80 said:
Not it to my knowledge. I'd keep returning the device until they get you one that's good.
Click to expand...
Click to collapse
I'm starting to see what looks like grayed out smudges over the soft keys. Is that normal?
Wash your dirtyass fingers before you use your device.
I would lol at that but it is really hard to explain. It is like the screen over the soft keys has a smudge over them. If you wipe it down real good you can't really see them. But, and to your point, if the screen gets a bit greasy you can see what looks like smudged or worn down spots over the soft keys. I really wish I could take a picture....
jeffreynothing43 said:
I would lol at that but it is really hard to explain. It is like the screen over the soft keys has a smudge over them. If you wipe it down real good you can't really see them. But, and to your point, if the screen gets a bit greasy you can see what looks like smudged or worn down spots over the soft keys. I really wish I could take a picture....
Click to expand...
Click to collapse
I'll bite one more time. Post a picture of what you're talking about.
soft key permanent on screen
Beezer80 said:
I'll bite one more time. Post a picture of what you're talking about.
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Click to collapse
This is the best I can do. It's easier to see (obviously) in person. Now this is not grease from my hands. This is a dead ringer outline of the soft keys that is getting progressively more prominent. I've been using this phone for 5 days only.
That looks like burn in from them being on. Just keep having it replaced.
Beezer80 said:
That looks like burn in from them being on. Just keep having it replaced.
Click to expand...
Click to collapse
This is my 3rd one and today is day 13...I might get the LG G2. I'd hate to get another messed up device and be stuck with it. The one prior had this huge spot near the bottom of the screen where there was no oleophobic coating. The first one had a dead pixel and soft keys would not light up.
mine hasn't done anything like that. i do have a screen protector on, though.
ymf331 said:
mine hasn't done anything like that. i do have a screen protector on, though.
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Click to collapse
A couple people have suggested that to me at Sprint. But for 600$ (I bought it outright from them) and Gorilla Glass 3 I should be able to go more than a week without something happening to it. I had the sluggish and buggy Galaxy Nexus for a year without a screen protector and it never so much as scratched. Just seems bad to me. I dunno...maybe I am too picky.
Stop being so anal and use your damn phone. This is just stupid and there is nothing wrong with the phone. Someone had to say it so I did. Rant Over!
cruise350 said:
Stop being so anal and use your damn phone. This is just stupid and there is nothing wrong with the phone. Someone had to say it so I did. Rant Over!
Click to expand...
Click to collapse
I actually exchanged the phone yesterday so I'm going to unsubscribe from this thread...but your reply wasn't very helpful or nice. I bought the phone out of pocket for $600, I expect it to be of good quality. There's nothing wrong with nitpicking something that costs that much money.
I agree.. you tell him.i expect the same when I put out that much money...
Sent from my SPH-L720 using xda app-developers app
yeah, i didn't mean to imply that you were nitpicking or anything. only that you seem to have bad luck.

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