Database Users

Broken G1

Hey guys, on day 3 with the Dream and it no longer turns on (well kind of). It will vibrate and the backlight will go on but there is no screen and no other function. Not sure what to do next besides return it.
And I just gave my sister my old Touch yesterday !
Edit: I also took the battery out and put it in a few times, charged it all night, etc. Also tried the Home & End key to turn it on.
Edit 2: When I call it from another phone it goes straight to voicemail even though the phone is technically powered on

Hold down Menu when powering on and see if it boots into safe mode..

ROCKnTIME said:
Hold down Menu when powering on and see if it boots into safe mode..
Click to expand...
Click to collapse
Nope, same blank screen

Another g1 broken
My first g1 was the brown one, which i returned because of the silver keyboard. It was damm hard to read.
My second g1 was black, and it creaked like a little old lady. I quickly returned that one at the shop.
My third g1 now has a f-ed up screen. The lcd will not kick on, it did show 1/2 a f-ed up screen and now i cannot even see the boot screen. 20 reboots later and it just shows the back light.
I should have just kept the brown one, and most likely everything would have been fine.
I'm thinking im going to wait for another cool phone to come out.

sprintrjm said:
My first g1 was the brown one, which i returned because of the silver keyboard. It was damm hard to read.
My second g1 was black, and it creaked like a little old lady. I quickly returned that one at the shop.
My third g1 now has a f-ed up screen. The lcd will not kick on, it did show 1/2 a f-ed up screen and now i cannot even see the boot screen. 20 reboots later and it just shows the back light.
I should have just kept the brown one, and most likely everything would have been fine.
I'm thinking im going to wait for another cool phone to come out.
Click to expand...
Click to collapse
wow bad karma... then again looking at your username... maybe your phone just didn't like sprint LOL jk jk I feel bad for your problems it seems like you are getting a lot of issues. Of course the screen creaking isn't that big of a deal you know. Most sliding phones have a little squeak you have to work out.

my screen doesnt creak, and I agree on the bronze version and the keypad

brownkin g1
just got a black replacement. So far it's rock solid.
crossing fingers and toes, and nose.

sprintrjm said:
My first g1 was the brown one, which i returned because of the silver keyboard. It was damm hard to read.
My second g1 was black, and it creaked like a little old lady. I quickly returned that one at the shop.
My third g1 now has a f-ed up screen. The lcd will not kick on, it did show 1/2 a f-ed up screen and now i cannot even see the boot screen. 20 reboots later and it just shows the back light.
I should have just kept the brown one, and most likely everything would have been fine.
I'm thinking im going to wait for another cool phone to come out.
Click to expand...
Click to collapse
There's always got to be one person who gets bad batch of phones... glad it aint me
J/K! J/K!
But seriously, i'ts a gewd built phone, sad you got a bad few.

Already onto my 2nd Hero. Dead pixels et al

Folks,
After complaining to T-mobile UK about the gap at the top of my G2's screen and a couple of dead pixels (see thread: http://forum.xda-developers.com/showthread.php?t=542534) they kindly sent me another within 3 days. Unfortunately though this one has no gap (thanks) there are now 3 noticable dead pixels on the screen (most noticable on startup at t-mobile splash screen).
I just want to know if anyone else has had this problem and get a bead on what others are doing about it. Problem is now I have already had a swap out these guys are now saying the policy is to bring the phone into a t-mobile store and have it sent off to be checked which to me is TOTALLY unreasonable as the handset is supposed to be brand new.. ARRRGGGHH!!! Am I just being REALLY over the top? Should I just have to put up with the dead pixels??

i suppose it really does just depend on how bad they are.
I know you would just be on the edge of HTC's policy on pixels...they usually won't touch anything under four unless they're really obvious

Hmm.. Well there is one which is REALLY noticable during the startup and less so during operation. The other two are not quite as obvious during startup and practically invisible during normal ops. Thing I really want to know is whether or not this is common among users of this phone and they are just living with it as it doesn't really affect the use of the phone or is it just me that this is happening with?

People. If any of you are out there especially if you are on a UK t-mobile contract could you please try switching off your phone then switching it on and check you screen while the splash screen loads and see if you notice any dead pixels or see if you can get a black background and check.
I would be reluctant but prepared to put up with this if it were something which was the norm for the majority of new G2 handsets and really dont want to keep swapping my phone only for the dead pixels to be more noticable on the replacement. I guess it's just a peace of mind in numbers thing.

with current LCD technology, the odd dead pixel here and there is fairly normal, but thankfully not as wide spread as it used to be.
I've not seen any on the ones i have seen, and never had a dead pixel on the HTC built devices i have personally owned (going back to 2003/4), although my one and only PSP, which i bought the day it was released, had a crap load of them and was sold very soon afterwards!
I don't think it is particularly widespread to be honest, but there will always be one or two devices in a run that get a dodgy pixel or two.
have you checked the market to see if there is a pixel conditioning app? I'm sure i saw one somewhere. They don't always work, but it cant hurt to try...sometimes they come unstuck after a while.
oh, and i also have a t-mobile one. None on mine.

Dude.. Fortunately the only guy responding to this post is a guy who is being as helpful as you I can;t say I am even aware that pixel conditioning apps exist.. I'll have a look.

be lucky, i'm actually in a good mood at the moment! i guess it's the prescription painkillers i'm on (legitimately i might add...i'm not some sort of addict) overriding my natural hatred and grumpiness of being at work on a weekend....god bless opiates!
i've already pissed someone here off this morning before they kicked in!!

I bought a sim free Hero from Mobilefun. I'm now on my THIRD Hero due to replacing the last 2. The current one and first didn't have any screen issues but the second one did. As soon as i swithced it on, big bright spots. Sent it back straight away of course, as this is unacceptable.
The current one has a minor cosmetic flaw but I'm keeping it this time
Don't worry about being OTT about this. You pay a lot of money, you want something top notch.
Edit: Incidentally, Mobilefun customer service is the best I've experienced. Both handsets were replaced and in the palm of my hand again within 48 hours!

kingtendo said:
People. If any of you are out there especially if you are on a UK t-mobile contract could you please try switching off your phone then switching it on and check you screen while the splash screen loads and see if you notice any dead pixels or see if you can get a black background and check.
I would be reluctant but prepared to put up with this if it were something which was the norm for the majority of new G2 handsets and really dont want to keep swapping my phone only for the dead pixels to be more noticable on the replacement. I guess it's just a peace of mind in numbers thing.
Click to expand...
Click to collapse
I have a t-mobile contract hero, I can't see any dead pixels on the splash screen.
There is a tiny gap at the top (ie you can see some copper if you hold it at the right angle to a bright light, but It seems to be the same as all around the rest of the screen and so it doesn't really worry me.

Dude.. As far as the gap in the screen goes there SHOULDN'T be one. I had one on the last handset and changed mine. As I explained this one has some dead pixels but the gap is gone. I repeat it should NOT be there. All manner of dust and debri will eventually get stuck in there and on the underside of the display I am sure. If you can change it I certainly would. I think I will be attempting to change mine again (sigh)

definitely should not be a gap.
my first one does not have one, i'm waiting to see what the state of the second one is when i get home this afternoon. i hope it's ok.

I have a dead pixel as well in the top left corner but it's only noticeable on the startup screen so I don't mind. It's actually quite common with LCDs, my girlfriends iPhone has a couple and I've had phones in the past with some. You can google nearly any phone and find people dead pixels..palm pre, iphone 3gs, blackberry etc. You can return it but then you run the risk of getting a phone with other issues or more dead pixels.

my HTC Hero has 3 dead pixels but they dont bother me at all .

rhedgehog said:
be lucky, i'm actually in a good mood at the moment! i guess it's the prescription painkillers i'm on (legitimately i might add...i'm not some sort of addict) overriding my natural hatred and grumpiness of being at work on a weekend....god bless opiates!
i've already pissed someone here off this morning before they kicked in!!
Click to expand...
Click to collapse
Don't worry rhedgehog, I've already forgiven your faux pas this morning.
Sorry, post completely irrelevant to your issue!

kingtendo said:
Hmm.. Well there is one which is REALLY noticable during the startup and less so during operation. The other two are not quite as obvious during startup and practically invisible during normal ops. Thing I really want to know is whether or not this is common among users of this phone and they are just living with it as it doesn't really affect the use of the phone or is it just me that this is happening with?
Click to expand...
Click to collapse
You know i thought i had dead pixels at startup under the hero word, but when i loaded a pixel fixer app to check the dead pixes by cycleing different colours on the screen nothing showed im convinced the start up animation is glitched and makes it look like dead pixels!! get the app and check!!

I have a dead pixel too and mailed to the company from where i bought it. I mean, did pay a lot of money for it, 440€, so i expect a device wich has no dead pixels or gaps at all!! .
Let you know how things go.
cheers

I have 3 dead pixels on the startup screen one in the very top right. I don't notice them when the phone is in normal operation. if I get anymore I will be tempted to send. it back.

yrreP said:
Don't worry rhedgehog, I've already forgiven your faux pas this morning.
Click to expand...
Click to collapse
shut up Yrrep, or im snapping your SIM again!!! see you at work in the morning
Sorry, now back to the topic....
second g2 arrived and no gap or dead pixels on that one either.

Right, I've decided to ring T mobile about replacing my Hero due to the gap. Will it be an issue that it's more than 7 days since I recieved my phone?

T-Mobile will usually try and be funny with anyone requesting the return of a handset after 7 days but just stick to your guns.. The item is faulty but not instantly noticable. If you catch the rigt person you will be ok.. Just try calling back a few times if necessary. I think half the time I get stuff from them I because i hassle them so much.
By the way.. Can anyone recommend a good pixel testing/fixing app??

very happpy & very upset/sad

hello all.
just bought a new galaxy tab for the price of $750 here in Baghdad today. it was brought over from UAE and has full Arabic and the best android 2.2 system.
i am extremely happy to have it however the happiness stops to when the spec of dust appeared to my eyes. right under the sticker that comes on the screen appeared a white dot to the very right of the screen. however when i use the unit the although not apparent it looks like a dead pixel rather than a spec of dust because it looks to mix colors. (i would take a picture later and attach it to this post) -- the area i am talking about can be shown here. its on the very top right hand corner of the center image in step 18; http://www.ifixit.com/Teardown/Samsung-Galaxy-Tab-Teardown/4103/3
i am considering tearing the unit apart and blowing some air under the screen this is if the item is dust.. is it easy? i am looking over some videos to take it apart. -- according to the steps from the link above step 18 requires a heat gun and that i am not too good with.
OR
shall i just ignore it?
Any experiences with things like this?
thanks!
[wow a 104 views as of this edit and no replies? hmm]

there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App

dboppc130 said:
there was an article that showed the teardown of a tab. They said it took an extream amount of heat to seperate the glass from the screen.
I would send it back to Samsung for replacement or try and ignor it.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!

bdl1969 said:
+1 for sending it back to Samsung, a device this expensive shouldn't come with any dead pixels! If you open it to try and fix it yourself you'll invalidate your warranty and then will really be stuck with it!!
Click to expand...
Click to collapse
thanks for the response guys.
that option really isnt valid here where i am. i tried with the shop i bought it from but now i am deciding to just put up with it. oh well.
perhaps those dead / stuck pixel fixers or something...

Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx

specmac said:
Try this Pixel Fixer program. I had two stuck pixels on my DroidX when I got it. This fixed it.
http://www.androlib.com/android.application.uk-co-technicalmargaret-game-pixelfixer-jmn.aspx
Click to expand...
Click to collapse
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion

cylent said:
thanks.
i tried jpixel fixer (i forgot the name) and all it did for 10mins was make the screen look like an old TV. so i stopped it. it didnt get rid of that one dreaded dot.
i'll try your suggestion
Click to expand...
Click to collapse
Don't give up after one try. It took several attempts over a number of days using Pixel fixer to clear up my stuck pixels.

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm

More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).

r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
Click to expand...
Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.

jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
Click to expand...
Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.

lol it's funny

Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?

Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
Click to expand...
Click to collapse
So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.

ams84 said:
lol it's funny
Click to expand...
Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.

imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.

Only thing to do is send it in?

this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.

Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.

topambire said:
Am I lucky? My one has no problem.
Click to expand...
Click to collapse
Give me 10 minutes with your phone and I'll find you one.

topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
Click to expand...
Click to collapse
Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.

I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.

I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.

Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.

Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.

No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.

I can't see anything like this on my phone...
How can I see/make it:-??

[Q] Screen Issues, Discolorization

So today I noticed my phone had a purple blotch on it and well I thought nothing of it until I saw more of it at the bottom and when I turn the brightness up it gets even worse all over the screen on my phone. I've found one other person with this issue and they hadn't received any help, so I'm coming to you guys to ask you as to whats going on with my screen. Some information as follows, I am using the RandomRom with gingerbread and the modem is EI22.

my phone is kinda doing the same thing..
but. I took my phone in because the screen wouldnt come on..
and when I got it back the screen colors was all messed up..
I asked them about it.. and they said thats how I Gave it to them..
which is a lie.. but I didnt want to give them my phone back for another 4 to 6 hours..
I plan on taking it back.. but right now I'm too lazy to unroot my phone and put it back to stock.. then give it to them for god knows how long..
people say my phone screen looks like a old school GameBoy Color screen..
right now I don't even notice it anymore.. I got use to it.
so when ever I do decide to get it fixed.. its gonna be like I got a brand new phone..

Right, so does anyone know why this happens?

Wepolization said:
Right, so does anyone know why this happens?
Click to expand...
Click to collapse
Had mine serviced last week. Its the ribbon for the screen. Covered under TEP if ya got it. At least this what the issue sound like. If you guys are anything like me, its probably from over clocking and such.
Sent from my SPH-D700 using xda premium

Well I didn't overclock my phone, unless the ROM I installed did that itself.
So is this covered by Sprint for free? I can't exactly afford another replacement.
It's entirely pink now and the bottom itself is progressing to a darkish blue blotch and slowly replacing the pink.

Wepolization said:
Well I didn't overclock my phone, unless the ROM I installed did that itself.
So is this covered by Sprint for free? I can't exactly afford another replacement.
It's entirely pink now and the bottom itself is progressing to a darkish blue blotch and slowly replacing the pink.
Click to expand...
Click to collapse
As long as you have the insurance, yes, its free.
Sent from my SPH-D700 using xda premium

Well I think we have insurance on the phone, but I'm going to run it into the store sometime this week. I'm gonna keep checking this thread though for any updated information. But on a short note... when I got this phone replaced, the left side of the screen could be pushed up more than the other side. In my experience of having this phone a few times it has never done that so I assume it's on the department stores part. But do you think it has anything to do with my issue of this funky screen?

Wepolization said:
Well I think we have insurance on the phone, but I'm going to run it into the store sometime this week. I'm gonna keep checking this thread though for any updated information. But on a short note... when I got this phone replaced, the left side of the screen could be pushed up more than the other side. In my experience of having this phone a few times it has never done that so I assume it's on the department stores part. But do you think it has anything to do with my issue of this funky screen?
Click to expand...
Click to collapse
I guess anything is possible but it sounds exactly like my issues.
Sent from my SPH-D700 using xda premium

Okay so here's an update I haven't had it replaced yet but the screen is now tinted blue with black coming from the bottom. I managed to bring my phone back to Stock EC05 after bricking it apparently. So the download mode triangle is stuck on the uh overlay of blue and the entire bottom is basically black.