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so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
jacob-mda said:
so i got a 8525 today and i cant exchange it for another one but ive got 1 dead red pixel.. is there any way i can rub this out or anything similar to that? its in the most annoying place!
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screen swap. expensive but less expensive than buying a new phone.
ppctechs right? runs about 125$ if i remember correctly
jacob-mda said:
ppctechs right? runs about 125$ if i remember correctly
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yes sir. ORRRRRRR is your warranty still valid?
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
jacob-mda said:
cant do a warranty exchange the way i got the phone.. so im gonna have to pay the 169$ or deal with a red dot apprently
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yes. if you were me and i were you, id swap screens. i can have the casing banged up to all hell but the screen must be flawless. even hearing about a dead pixel from a stranger's phone is making me want to go clean my screen.
yea i wasnt happy when i turned it on and seen a red dot.. my heart about dropped
Hi, it sounds stuck, not dead, I actully tossed my stylus at my screen one day, When it froze up, and caused a pixel to stick blue, after some work rubbing it out with the round of my fingernail, or the curved butt end of the stylus which almost completely removed it, and giving it a few days with diff color screens, it finally unstuck.
There are some apps that are supposed to help fix screens also for ppc's.
Might as well give it a shot, if youre considering replacement, it did take a fair bit of pressure, you should see it turn black, then release.
what apps are these that u talk about?
ive used http://www.pocketpcmag.com/blogs/index.php?blog=3&p=377&more=1&c=1&tb=1&pb=1 and doesnt seem to be working
aslo used http://www.pocketpcthoughts.com/forums/viewtopic.php?t=44756 which is the same thing.. guess ill let it run over night like the guy did
are you sure htc won't let you get it repaired under warranty?
i had a mda compact II i bought off ebay and rang them up, saying i was told to contact them, they repaired it all under warranty and i had it back within a week (they had to replace the mainboard.lol.dont ask!)
try HTC!
jacob-mda;1311656 said:
ive used http://www .pocketpcmag.com/blogs /...pcthoughts.com /forums/viewtopic.php?t =44756 which is the same thing.. guess ill let it run over night like the guy did
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Opps, I didnt catch that second link, till I hit reply, but the first is one I tried, and I had seen one other, but it required the .net framework, I was too freakin out at the moment to really have patience with the apps, because the blue pixel was staring me right in the face on my black todaypaper.
If that doesnt work running it, I recommend setting a black background, and gently applying pressure, until you see the pixel go black, and then work it back and forth between red/black in a circular/orbital type motion over the pixel, if it doesnt fully go away, but appears more faint, just give it a few days, and maybe even switch out your today screen a few times a day, but just make sure it isnt red, even occasionaly massaging the pixel from time to time, thats tthe method I used, and mine went away, hope you have the same luck.
stuck pixels
I had a stuck pixel and I was able to get rid of it using a combination of the stuck pixel fix movie and rubbing. It's good to do it while the unit is warm or hot...like leave it in the car and then rub that area using moderate pressure. There are plenty of guides on the web to fixing stuck pixels on lcd monitors. Consult one of those.
ok ill try that angelis..
i dont think i can contact htc about this.. i sorta got the phone on the DL..
none of these tips have worked.. still have this little red pixel. crazy thing is.. when i have yellow or green on the screen the pixel turns green or yellow depending on the background color.. this makes no sense
Jacob, search Ebay for Hermes parts.. and see if you can get a new screen...
im so trying to avoid that..
can you post a pictuer of this screen? just curious...lol
how do u expect me to do that? lol.. theres no way my digital will pick up 1 dead pixel
ahh....ya...lol
noticed a blemish on the right hand side of the screen you can see a blurring and meshing of colors when you look at it - and now it's been noticed its staring at me all the time....
Think i should take it back to pcw?
Lothaen said:
noticed a blemish on the right hand side of the screen you can see a blurring and meshing of colors when you look at it - and now it's been noticed its staring at me all the time....
Think i should take it back to pcw?
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Try it, worst that can happen is they say no. Best case you have a shiny new (blemish free) screen.
Just check it's not dirt/crud on the screen surface before you take it back
looks like oil under the screen - or like when you press hard on a tft screen and you see the ripple effect sort of thing.. it's fairly obvious when you look at it from an angle.
I called and they said i should be able to take it back to a store - the hardest part will be convincing a pcw bod to actually see it too...
i stuck angry birds rio shortcut on top of it so i can find it easily though
Seems impossible to find a number to an actual store that someone will answer... there's a pcw up the road but I only have the tablet. Not the box it came in... just wanted to know if they would swap it out or I would need to take the box et all back... sigh
Sent from my HTC Desire using XDA Premium App
Happily changed it at Derby but they tried to say it was out of warranty because it was ordered over 21 days ago... even though delivery was 2 days ago. Jerks
Sent from my HTC Desire using XDA Premium App
Lothaen said:
noticed a blemish on the right hand side of the screen you can see a blurring and meshing of colors when you look at it - and now it's been noticed its staring at me all the time....
Think i should take it back to pcw?
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Don't take it back until the 4G version are out, that's what I am doing with my screen blemish. Even spoke with my VZW rep and he said hell yea, wait for the 4g versions.
Ha! Warranty is a year not 21 days. Screw those guys.
Sent from my Xoom using Tapatalk
I wonder if manufacturers warranty is 1yr but you have 21 days to return the product to the store, i.e. PCW? I don't know but its crazy anyway.
Now my new xoom doesn't have that problem and just starting to set it up again but I have two Xoom's according to Android Market..
Code:
NICKNAME VISIBILITY MAKER MODEL
Xoom M Shown in menus Motorola MZ604
Desire M Shown in menus HTC HTC Desire
Xoom-old Hidden in menus Motorola MZ604
Apart from 'hidden in menus' there's no way to remove the device at the moment?
I don't think so, I was looking for a way to remove my old Desire the other day and couldn't find one.
Sent from my Xoom using Tapatalk
Standard reply probably but at least I vented my frustration at being told it was out of warranty before it was even delivered...
Dear Mr,
Thank you for your email dated 16th April 2011.
I was concerned to learn of your experience with our PCWorld store in Derby. A copy of your correspondence has been sent to the Store Manager. This matter will be investigated internally and steps will be taken to ensure that this type of incident does not happen again.
Please accept my apologies for this matter and my assurances that this does not reflect our usual high level of product satisfaction and service we aim to offer all our customers. I trust that you will not be deterred from shopping with us in the future.
Regards,
PCWorld.co.uk
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I have a tiny little black ( to be fair slight gray )dot on my screen in the middle. it looks as if the blemish is beneath the lcd panel. I am debating getting an exchange. I am in Canada and bought it through bhvideo. it is barely noticable and maybe a millimetre by two millimetre. I have just read with people with dead pixels etc... and would hate to exchange one small problem for another probkem. hmmmmm
Zeusus said:
I have a tiny little black ( to be fair slight gray )dot on my screen in the middle. it looks as if the blemish is beneath the lcd panel. I am debating getting an exchange. I am in Canada and bought it through bhvideo. it is barely noticable and maybe a millimetre by two millimetre. I have just read with people with dead pixels etc... and would hate to exchange one small problem for another probkem. hmmmmm
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I had a dead pixel on my status bar and I returned it,
Although it was extremely noticeable (blue pixel on the black status bar)
You paid the money for a xoom, you should return it and get a flawless tablet.
So I noticed this when I bought my tablet and tried to disregard it but after 2 weeks its starting bother me. I'm pretty sure its a dead pixel and trying to decide if I should bring it back to office depot and ask for a new tablet. What do you guys think? I posted two pictures to show what I'm seeing. On the first picture, its right by the N in education. I know, probably seems picky but when I'm on a white page, its pretty noticeable.
tu3218 said:
So I noticed this when I bought my tablet and tried to disregard it but after 2 weeks its starting bother me. I'm pretty sure its a dead pixel and trying to decide if I should bring it back to office depot and ask for a new tablet. What do you guys think? I posted two pictures to show what I'm seeing. On the first picture, its right by the N in education. I know, probably seems picky but when I'm on a white page, its pretty noticeable.
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Well, if it bothers you then you should return the tablet and get one that doesn't bother you, simple as that. I also have a stuck pixel on mine, but it doesn't bother me at all and thus I won't be returning mine.
a white pixel (stuck on) I would definitely return.
I have two miscolored pixels on mine that chose to not care about. It's common with TFT screens..
You can fix it........unless its a grey or a black dead pixel......massage it hard and try to move it towards the nearest side the effect is not instantaneous.......use an app called pixel fixer.....leave ur tab on charging while using that app......do both the methods and it would be gone in a week.....(worked for my phone)....
Sent from my Milestone using XDA App
vari9 said:
You can fix it........unless its a grey or a black dead pixel......massage it hard and try to move it towards the nearest side the effect is not instantaneous.......use an app called pixel fixer.....leave ur tab on charging while using that app......do both the methods and it would be gone in a week.....(worked for my phone)....
Sent from my Milestone using XDA App
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That's a horrible recommendation for an LCD that sits behind a gorilla glass touch screen. Unless you tell him to take the gorilla glass digitizer first he'll be risking breaking the digitizer before he ever gets close to the lcd!
vari9 said:
You can fix it........unless its a grey or a black dead pixel......massage it hard and try to move it towards the nearest side the effect is not instantaneous.......use an app called pixel fixer.....leave ur tab on charging while using that app......do both the methods and it would be gone in a week.....(worked for my phone)....
Sent from my Milestone using XDA App
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Rubbing the screen doesn't work on devices with real glass displays, especially not gorilla glass. That method only works on displays where the glass is flexible or malleable (like computer lcd monitors or earlier/older phones).
To the OP:
If you're brave you COULD attempt some very gentle finger taps right above the area. I suggest trying to find a software fix though. If you try and try and it still sticks, then go ahead and return. I couldn't deal with that on my screen either.
Exchange it for another one NOW. You paid for it. You should have nothing less than a good screen with no stuck pixel.
Sorry to read this.
I'm the guy who's windshield and glasses are never clean enough, so a dead or wonky pixel would drive me nuts.
Thanks for the suggestions but I ended up just taking it back. Like a few of you said, I paid for it so I expect it all to work right. They took it back no questions asked. All is well in the new one
Sent from my A05PTH3ORY using XDA App
Neoprimal said:
Rubbing the screen doesn't work on devices with real glass displays, especially not gorilla glass. That method only works on displays where the glass is flexible or malleable (like computer lcd monitors or earlier/older phones).
To the OP:
If you're brave you COULD attempt some very gentle finger taps right above the area. I suggest trying to find a software fix though. If you try and try and it still sticks, then go ahead and return. I couldn't deal with that on my screen either.
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I used it on my phone with gorrila glass and it absolutely worked.....
Sent from my Milestone using XDA App
Please please please somebody help me. I have the little oil spot inside of my screen. How do I get rid of it permanently without sending it to Samsung?? I'm going on a trip in 2 days and need to take it along with me. So any info on how to fix it would be great!!
Sent from my SGH-T989 using xda premium
Put it in the fridge for 10 minutes.
etbob623 said:
Put it in the fridge for 10 minutes.
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This a permanent fix?
Sent from my SGH-T989 using xda premium
Blow very gently into the charging port. You will need to put your lips there to get a seal, but don't slobber all over it. A good fix when you are out in the world but I suspect the fridge option is better in the long run due to moisture.
Sent from my GT-P7510 using XDA App
Permanent enough to not be annoying. You might have to do it every few months at the most.
i solved mine by putting a few layer of folded paper abt 2" x 0.5" at the back, middle, abt an inch or two of the top. you got to experiment the placement as well as the thickness of the folded paper yourself. too much then it will make it worst, too little and it wont make a diff. then i snap it back into the original book case folder. this force the tablet to bend upwards a little in the middle and i no longer have the oil stain. but it does once its out of the case. i consider my solution sort of "permanent" for me...
As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
*Look at that. A mod edited my post. Good to see there's actually mods here; bummer all you do is edit posts that are critical of the mods instead of real moderation (stickies, deleting and merging duplicative threads; editing badly-written post titles; generally making the site and the search function more useful....).
Service Center
Just send it to the service center
Mine was really bad, it took up a huge portion of the screen, but you could only see it from an angle not when looking directly at it. I bit the bullet, called Samsung. The service lady was very nice, problem was immediately acknowledged , no questions asked , just the serial number info. I had it back in less than two weeks. Very glad I sent it it! Oh, back up your data! Mine came back factory restored. Just do it! The rings will come back even after putting it in the fridge!
slack04 said:
As far as I know, there's no "permanent" solution except sending it in. If I was you I'd just deal with it for the days you're out and send it in when you have time (it's what I did). Unless yours is way worse than most, you can't see it when it's turned on (maybe if you're really looking for it). BTW- they stopped using the defective screens at least 3 or 4 months ago; I'm surprised you got one that has it. Was it new or used when you bought it? In case you're curious, Samsung never asked me for proof of purchase, so if you're worried about second-hand purchase not having a warranty, I'm pretty sure they'll fix it no matter what...
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I got it from Best Buy!!! Just my luck
twolfekc said:
I got it from Best Buy!!! Just my luck
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So did I.. I. Taking mind in today.
galactic FORCE!
I got my tab back in August 2011. I've always been able to generate these rings by pressing hard on the screen, but they would eventually fade away after a few seconds on their own.
Yesterday, for the first time, the rings stayed. After a while, I was able to bend/press/smear them away, but this has me worried. Now, the rings appear with just slight pressure on the screen.
Should I wait until it gets worse? Maybe I should just call and request to send it in as Samsung seems to be replacing them no questions asked? I'd love to just get this new and improved screen you guys are talking about.
Sending it to the service center is painless and it'll be back into your hands in less than 10 calendar days.
Or you can just live with it. For the most part you can't see it when you're using the Tab. I lived with it for 6 months before deciding to send it in. Then I kicked myself for not sending it in sooner.
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
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I did. Some days they were there, sometimes not. I called and they immediately acknowledged the problem and sent me an RMA. I don't think the repair person even checks. They just replace the screen.
Awesome. Thanks for the info.
Ken4G said:
You think I can request a repair even if the rings, for the time being, go away on their own? Will they only take it in if they are "stuck" on the screen and only a certain area in size?
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Absolutely. It's a known problem; they shouldn't even give you any trouble if you call it "newton rings" (don't call it oil spot or water or they'll think it was your fault). One other bit I should have mentioned: most of the screens that got the problem did not have a logo on them. The ones they're replacing them with say "samsung" on the bottom. It's better than having the rings, but I do miss my logo free slate...
I do not have the logo. Hmmm, I don't know how I feel about this. Where is the logo? Is it on the long edge or the short edge? I use my tab 100% landscape.
Mine has the logo on the bottom long edge, centered. I actually like having it because when someone asks me if it's an iPad I just point to the logo.
Thinking about calling. Is there a special phone number in the USA for these Newton Ring cases? Or just use the 800-726-7864 number on their support page?
So...I just died a little inside...
What I've foolishly done is dropped my Nexus 7 screen side down onto floorboards and as you can see in the attached picture...something has gone awry. I'm assuming that it's the digitiser that's broken??? - is there anything I can (relatively) easily do with limited knowledge of this kind of stuff (via tutorials?)? Or would I be best replacing the device? When the screen is on, the individual bars change colour, cycling through purple, black, but mostly white. The tablet makes the unlocking sound and I can VERY faintly see some aspects of my home screen.
Any help would be appreciated. Rotten start to the new year.
Located in Melbourne, Australia, if that's of any use...
you could check out Tablet repair shops on Craiglist . They usually fix cell phones and tablets for 10 to 40 bucks. Its worth it.
if you are good with tools you could pop it open your self and see if any cables are messed up, give you a better idea on what you need to replace
soloman56 said:
So...I just died a little inside...
What I've foolishly done is dropped my Nexus 7 screen side down onto floorboards and as you can see in the attached picture...something has gone awry. I'm assuming that it's the digitiser that's broken??? - is there anything I can (relatively) easily do with limited knowledge of this kind of stuff (via tutorials?)? Or would I be best replacing the device? When the screen is on, the individual bars change colour, cycling through purple, black, but mostly white. The tablet makes the unlocking sound and I can VERY faintly see some aspects of my home screen.
Any help would be appreciated. Rotten start to the new year.
Located in Melbourne, Australia, if that's of any use...
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I try to repair anything I can, Its usually cheaper and also a good chance to gain experience with this stuff. I cant tell you how many screens ive had to replace on my wifes Iphone haha. As far as tutorials go youtube has a whole bunch of them some are more thorough then others Heres a good one to get ya started. Nexus 7 Tear Down
Here is a written tutorial for removing the screen assembly. Between these two you should have no problems! Nexus 7 screen repair
If it still has warranty, you can copy everything you need off the SD card and get it replaced. You can try sending it to a repair shop, but it might be cheaper to buy a new one.
called asus and they told me that it'll cost $220 to replace the device as they won't repair it. I've copied everything over to my pc and I'll probably have a crack at giving it a tear down and fixing it. otherwise I think I'll upgrade to the 32gb as I've found 16gb to be too restrictive. annoying (for me) that there will be a new model in ~6 months time...
cjsspape said:
I try to repair anything I can, Its usually cheaper and also a good chance to gain experience with this stuff. I cant tell you how many screens ive had to replace on my wifes Iphone haha. As far as tutorials go youtube has a whole bunch of them some are more thorough then others Heres a good one to get ya started. Nexus 7 Tear Down
Here is a written tutorial for removing the screen assembly. Between these two you should have no problems! Nexus 7 screen repair
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just completed the tear down - my battery took ages to remove due to an insane amount of glue (yay for asus build quality?). was interesting to go through the process, but, sadly, the issue with the digitiser persists. I'm going to do some shopping around and see how much I can get the 32gb model for in store, other wise I may even buy (a grey import) one from kogan.com.
Is the screen actually cracked? I could not make it out from the picture.....If not why could you not just get it sent back as faulty? If there is no physical damage how could they tell? But then again you have opened it now............... Good luck.
Sent from my shooteru using xda app-developers app
viper08 said:
Is the screen actually cracked? I could not make it out from the picture.....If not why could you not just get it sent back as faulty? If there is no physical damage how could they tell? But then again you have opened it now............... Good luck.
Sent from my shooteru using xda app-developers app
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No cracks and I thought of this straight after tearing off the security stickers Thing is, two out of the three security stickers I was told to remove in the tear down tutorial were already missing. Also, there were several black (ink/oil?) smudge-y finger prints on the copper shielding when I opened it...hmmm
RIP Nexus 7......
replace!
quicker and cheaper...
repair would cost around 70-80% of a new nexus 7