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I've been having INSANELY bad service lately and I get mixed responses from people I know around here with sprint. I've experienced it on the EF02 modem, DK28, EC05, and am currently on EB13. This crap has been going on for about a week now. Anyone else experience this?
I'm running syndicate 1.2 right now.
Wait a few more days. They might be upgrading the local speed.
any way to know for sure? wouldnt they send out a notice letting customers know?
Whats your location?
Sent from my SPH-D700 using XDA App
Greenville, NC
Two possibilities. One, the network is having severe issue. Two, your radios gone bad (which yes, it does happen). Either way, go to a sprint store that has service and repair. (a coporate one). They'll do a PoST test on your phone to check your radio. If it's bad, you'll get a replacement. If it's not, they'll check the towers in your area and possibly submit a network ticket. If that's the case then it's a waiting game.
Sent from my SPH-D700 using XDA Premium App
projectm3tal said:
I've been having INSANELY bad service lately and I get mixed responses from people I know around here with sprint. I've experienced it on the EF02 modem, DK28, EC05, and am currently on EB13. This crap has been going on for about a week now. Anyone else experience this?
I'm running syndicate 1.2 right now.
Click to expand...
Click to collapse
I've been having terrible service here in Lansing, MI too. I still get failed text messages a few times a day. My signal has been actin funky, 4 bars to 1X to 3 bars to no bars standing in the same spot. Data speeds seem to be slower too. I manually updated my PRL and tried EC05, EF02, and EG22 modems and nothing...
I wonder if sprint will do a radio test on my rooted device... don't wanna odin to stock for nothin..
Sent from my frozen Syndicated Beast...
Wishkah420 said:
I've been having terrible service here in Lansing, MI too. I still get failed text messages a few times a day. My signal has been actin funky, 4 bars to 1X to 3 bars to no bars standing in the same spot. Data speeds seem to be slower too. I manually updated my PRL and tried EC05, EF02, and EG22 modems and nothing...
I wonder if sprint will do a radio test on my rooted device... don't wanna odin to stock for nothin..
Sent from my frozen Syndicated Beast...
Click to expand...
Click to collapse
I'm going to drop this tidbit of info here, and nowhere else.
Sprint doesn't care that your device is rooted. It does not void your TEP. If an associate tells you otherwise, they're wrong.
Sent from my SPH-D700 using XDA Premium App
You are lucky, I've been able to send about 5 text messages today, and I'm a heavy texter. I've been trying for about an hour to send this last one. I have been getting sms fails like this on and off for almost a week. Calling is pretty hit or miss too sometimes.
I usually have about 2-4 bars, occasionally I get the 1X symbol.
edit: meant to quote wishkah
also, thanks reassuring me on that squshy, I heard that somewhere before but wasn't sure.
Deleted 10char
I have been having erratic issues with text in MA i chalked up to network issues. I am a very heavy user of text lol I out text my 25 year old son LOL! Been with Sprint 4 months now and I average just shy of 1500 a month thank god for unlimited txt and now that football is here it is going to get a lot worst LOL
ive been through 5 epics the last month. literally. 3 from assurion and 2 from sprint. sprint finally gave me an airave which only helped inside my house. everyone else around me with any htc phone has no issues. there is something seriously wrong with the samsung hardware. the nexus s also has the same issues.
piss poor quality on samsungs part is to blame. the evo gets 9mb down on 4g im lucky to connect. 3g is a joke. and making a phone call outside my house requires me to walk down the street.
i live 10 minutes from sprints headquarters...
sherm420 said:
ive been through 5 epics the last month. literally. 3 from assurion and 2 from sprint. sprint finally gave me an airave which only helped inside my help. everyone else around me with any htc phone has no issues. there is something seriously wrong with the samsung hardware. the nexus s also has the same issues.
piss poor quality on samsungs part is to blame. the evo gets 9mb down on 4g im lucky to connect. 3g is a joke. and making a phone call outside my house requires me to walk down the street.
Click to expand...
Click to collapse
Quality comes in many forms my friend. For instance, we're not the ones with a manufacturer recognized charging port soldering durability issue. Or hardware revisions to get the display ribbon cable to last.
"but it's made with plastic! And mine's made with aluminum!"
Sent from my SPH-D700 using XDA Premium App
there are a few designs flaws with the charging port.
still, the epic should be classified as a rpos.
i still have the sero plan but verizon is looking really nice for twice the money.
sprint sucks simple as that.
i live 10 minutes from headquaters
so do i have any chance unlocking this pos and getting better productivity?
sherm420 said:
there are a few designs flaws with the charging port.
still, the epic should be classified as a rpos.
i still have the sero plan but verizon is looking really nice for twice the money.
sprint sucks simple as that.
i live 10 minutes from headquaters
so do i have any chance unlocking this pos and getting better productivity?
Click to expand...
Click to collapse
why would you keep getting the same phone if you have that big of a problem with it, the evo is cheaper now you know...
Also, i don't know if it matters, but when i flash a new modem, it usually fails the first time and passes the second time. I can also make and receive calls with more reliability than sms. seems like i just can't send a text with any reliability whatsoever.
Has anyone noticed any distortion or clipping per say during a phone call on the earpeice? I've seen people mention the speakerphone not being so great but not earpeice. Wondering if I have a defective unit or if that's just the way it is. Thanks.
Sent from my SM-N900V using Tapatalk 4
I came from the galaxy nexus and the earpiece is much better on the Note 3. It's louder and clearer. You might have a defective one. People's opinion will differ depending on what device they came from.
I was on the phone with a Verizon rep and they kept saying it was a lot of static on their end. I couldn't hear the static at all.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I notice it on mine. Tried to exchange at a store but the manager said she couldn't hear the fuzz so I couldn't exchange only return pay the $35 restocking fee and buy a new one. And since I used Verizon30 code which is for online ordering only I'd loose that. Going to call Verizon and try and go up the latter. Hopefully they will ship me a new one and I can send the old one back.
Sent from my Barnes & Noble Nook Tablet using xda app-developers app
I called Verizon this morning to get the verizon30 coupon code adjustment and she couldn't hear me and hung up. Soo i called again and it worked
Sent from my Verizon Galaxy Note 3
My phone had same issue and I exchanged it for another. Same problem garbled digital glitching while on phone calls. I went into a Verizon wireless store and they said this is a bug and pulled up sprints website forums and it said there was an issue.. He said all note 3 devices were affected. They better get it fixed fast or this phone is gone and LG g2 is in.
ntborg said:
My phone had same issue and I exchanged it for another. Same problem garbled digital glitching while on phone calls. I went into a Verizon wireless store and they said this is a bug and pulled up sprints website forums and it said there was an issue.. He said all note 3 devices were affected. They better get it fixed fast or this phone is gone and LG g2 is in.
Click to expand...
Click to collapse
Don't bother, most g2s have a bug that causes horrible call quality.
jdub251 said:
Has anyone noticed any distortion or clipping per say during a phone call on the earpeice? I've seen people mention the speakerphone not being so great but not earpeice. Wondering if I have a defective unit or if that's just the way it is. Thanks.
Sent from my SM-N900V using Tapatalk 4
Click to expand...
Click to collapse
I have excellent call quality actually. Have you tried playing with the custom sound buttons while you're on a call?
I am getting the same thing..Great signal just the digital garble on voice calls....I hope they come out with a software fix!
I am now on my second phone and still getting this garbled skipping call quality...anybody have any tips?
Has Verizon had any network problems in your area? Bad SIM maybe?
Sent from my SM-N900V using xda app-developers app
huntersales said:
I am now on my second phone and still getting this garbled skipping call quality...anybody have any tips?
Click to expand...
Click to collapse
My tip is to wait for an OTA or some other update. It's happening to lots of people. Even with the sprint version of the phone. I hope they fix it sooner than later. It's very annoying to me but the phone is so nice I will live with it.
Does it occur if you call *611 customer service? I primarily use VOIP (Groove IP plus Google Voice) so it sounds the same if not a little better and *611 is normal too.
huntersales said:
I am now on my second phone and still getting this garbled skipping call quality...anybody have any tips?
Click to expand...
Click to collapse
I'm on my second phone and the call quality is worse than my first. (however the home button doesn't move as much). I am getting the high pitched squeals, static, and garbling, with each syllable the caller makes. It is beyond frustrating. I went to BB to exchange my phone Today and they did not give me the new SIM card, they just swapped out the sim cards. Do you think this could be an issue?
I originally thought the issue was with the bluetooth in my car, then I heard it while using the spearkerphone, and then I heard it using the built in ear piece.
I'm also concerned with the way they did the exchange. They didn't give me a new receipt with a new date, so instead of a new 14 days, I have only 7 more days. I'll keep going back until it is right.
Is insurance on these phones worth it, if you just get a refurbished one? What if they realize this is a hardware issue 3 months down the line? Are we stuck?
My Mother also got her phone from the same store today and hasn't had any issues. I suspect she won't because I noticed the call quality on the first phone call with both phones.
I picked up my G2 a few days ago at Best Buy and I didn't have any problems with it until I started to notice on calls at times the audio coming in would get distorted for a second and go back to normal even though I have fairly good signal. I'm asking if i should take it back and get a new one or if this is something known about or maybe a software issue.
Joker of Jesters said:
I picked up my G2 a few days ago at Best Buy and I didn't have any problems with it until I started to notice on calls at times the audio coming in would get distorted for a second and go back to normal even though I have fairly good signal. I'm asking if i should take it back and get a new one or if this is something known about or maybe a software issue.
Click to expand...
Click to collapse
I have also been wondering the same thing.
It has been spotty for me. People cant hear me, I cant hear them etc.
I think I might get it exchanged for a new 1. Im still within my return period. If it happens again I will go to the N5 or something. I really like this phone tho..
Sent from my LG-LS980 using XDA Premium 4 mobile app
---------- Post added at 07:06 PM ---------- Previous post was at 06:59 PM ----------
I also just noticed a dead pixel and a little bit of light bleed. Im gonna have them send me a new 1 and go from there.
Sent from my LG-LS980 using XDA Premium 4 mobile app
I am on my 2nd one and still having same issue. So a return might not help you. I have spent a lot of time on phone with sprint. They reset my network, hard and soft resets, and their answer is network issues. I get a popping and slight occaisional static on my end of call, other end hears me fine.. I have a 3rd seperate one besides my returned two and that one is fine. What I have noticed is if I roam, my calls are crystal clear, unfortunately I can't force a constant roam. I love the phone so I am gonna stick with it. Possibly the processor and sprint not behaving nicely? I am in the New York area, where are you guys?
Darryjr said:
I am on my 2nd one and still having same issue. So a return might not help you. I have spent a lot of time on phone with sprint. They reset my network, hard and soft resets, and their answer is network issues. I get a popping and slight occaisional static on my end of call, other end hears me fine.. I have a 3rd seperate one besides my returned two and that one is fine. What I have noticed is if I roam, my calls are crystal clear, unfortunately I can't force a constant roam. I love the phone so I am gonna stick with it. Possibly the processor and sprint not behaving nicely? I am in the New York area, where are you guys?
Click to expand...
Click to collapse
I'm in the NC, Raleigh area a little out in the woods but I still get good coverage and popping would be exactly how I would describe the problem. I'm hopping I can fix it I'm really loving this phone.
Joker of Jesters said:
I'm in the NC, Raleigh area a little out in the woods but I still get good coverage and popping would be exactly how I would describe the problem. I'm hopping I can fix it I'm really loving this phone.
Click to expand...
Click to collapse
Try and see, if possible, when roaming, make a call and see if it clears up. That's the only time I have the same quality call as my HTC one.
Darryjr said:
Try and see, if possible, when roaming, make a call and see if it clears up. That's the only time I have the same quality call as my HTC one.
Click to expand...
Click to collapse
will post results when I'm able to.
Ill give it a shot now. Im in the MA area. I also get the weird pops and static on my end sometimes too. You think its software?
Sent from my LG-LS980 using XDA Premium 4 mobile app
eyeisdasteve said:
Ill give it a shot now. Im in the MA area. I also get the weird pops and static on my end sometimes too. You think its software?
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am not an expert, but do read the forums a lot and a bunch of Verizon users had same issue and now sprint customers are starting with same problem. Both CDMA, so possibly, yes, software related.
All of you, Please call Sprint & make them aware so they can fix this. I already let them know as this is my 2nd one & it exhibits the same problems.
I travel between Dorchester and Malden MA most often and I get the same issue. I tried all sorts of things. I did a chat with tech support and a phone call. They setup an appt for me in a corporate store and the tech just dismissed and imediately said it's a network issue with ALL of the newer Sprint phones. He mentioned the S3, S4 and of course the G2 (how convenient) as well as the Note 3. Mind you my daughter just got an S3 a month ago and her phone is fine. The tech just kind of left it at that but suggested he try a network reset with no guarantees of course. He also suggested I try roaming of a GSM carrier (he said we aren't charged for roaming). He also said if it does it when roaming then I should bring it back (I assume then he would actually do real troubleshooting. So I left the store and was in the area for about an hour and things got progressively worse. I ended up going back and the manager switched it out right away. So far the new one sounds pretty good. Time will tell.
whouston.jr said:
I travel between Dorchester and Malden MA most often and I get the same issue. I tried all sorts of things. I did a chat with tech support and a phone call. They setup an appt for me in a corporate store and the tech just dismissed and imediately said it's a network issue with ALL of the newer Sprint phones. He mentioned the S3, S4 and of course the G2 (how convenient) as well as the Note 3. Mind you my daughter just got an S3 a month ago and her phone is fine. The tech just kind of left it at that but suggested he try a network reset with no guarantees of course. He also suggested I try roaming of a GSM carrier (he said we aren't charged for roaming). He also said if it does it when roaming then I should bring it back (I assume then he would actually do real troubleshooting. So I left the store and was in the area for about an hour and things got progressively worse. I ended up going back and the manager switched it out right away. So far the new one sounds pretty good. Time will tell.
Click to expand...
Click to collapse
What store did you go to?
Sent from my LG-LS980 using XDA Premium 4 mobile app
eyeisdasteve said:
What store did you go to?
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This was a problem with the note 3 when released on sprint as well "Problem:
*
Voice quality on a connected call is garbled, with intermittent popping, morphing, cracking." I found that a few minutes ago. Same exact issues, both phones have same processor, sprint sent out a patch and it resolved issue for those phones. I have called sprint and been to two stores, returned one, got another with same issue. People need to speak up to sprint forum on sprints site, so they realize we are having same issue and hopefully they fix it soon. CSR s in sprint are useless, a manager at a corporate store said to me " I haven't sold a g2 yet, so I can't justify problem you are having " [email protected]#$ng great answer. I wanted to punch her out of her chair. Hopefully we all can be at ease soon.
I went to the corporate store on Boylston St, near Copley. FYI, the tech that paid attention advised me that the tower near the Pru is having problems so don't walk that way and expect to use your phone. Not only will it sound like **** but you'll drop calls too.
So far with the replacement phone, I've only had the issue a couple times
Sent from my LG-LS980 using XDA Premium 4 mobile app
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
I am having the same sort of intermittent sound on my Verizon G2 as well. I never had that issue on any other phone before.
eyeisdasteve said:
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
When.... now thats a mystery. Haha
I was just thinking my calls sound like crap on this handset but didn't want to admit it being I don't talk on the phone alot
Sent from my LG-LS980 using XDA Premium 4 mobile app
fatboypup said:
I was just thinking my calls sound like crap on this handset but didn't want to admit it being I don't talk on the phone alot
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
We feel your pain..
eyeisdasteve said:
I was told today by someone higher up in the technical department that the issue is being investigated and should be resolved with a software update.
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've called Sprint about the issue to let them know and I've called Geek squad because of my warranty with Best buy and Geek squad just told me to get it replaced and I think that's what I'm going to do, if it's something that can be fixed with a software update this one should act the same right?
Joker of Jesters said:
I've called Sprint about the issue to let them know and I've called Geek squad because of my warranty with Best buy and Geek squad just told me to get it replaced and I think that's what I'm going to do, if it's something that can be fixed with a software update this one should act the same right?
Click to expand...
Click to collapse
I just had mine replaced yesterday because of a dead pixel and it is doing the same thing. So I would assume so.
So i have the chance to pick up a N3 today, but I have heard there are issues with signal on the device. How bad is it? I talked to my buddy with one the other day and he was cutting in and out. Is this a major issue with them overall? Thanks
My signal is superb. Best phone signal ive ever had are this Note 3 and the S4 before it
Sent from my SM-N900V using XDA Premium 4 mobile app
I see it this way...many ppl report issues with WiFi in particular but it's an issue with router and/or the channel that's being used. Matching the channel via the app Wifi Analyzer can assist with quickly fixing said issue
However, I voted yes to your poll because 4G signal works, but not consistently when on the train where AT&T would be a better network(at least with my Note 2) over the course of a 30 mile commute. This is in the Philadelphia area where I live, might be regional
Bottom line, I'm switching from Verizon to AT&T asap because it's cheaper, more reliable across town, and faster speedtest.net results in Phila area
Experience that applies
I'm in Ohio too (Go Bucks!) and I purchased 2 Galaxy Note 3s at the same time. Mine is phenomenal! The best cell reception of any phone I've ever seen. I truly can't go on enough about how this phone is the best I've seen out of about 15 phones.
My wife's phone is the opposite. She has had issues from day one. I just took her phone back to the Samsung reps at Best Buy Monday and they 'reflashed' the factory ROM from a laptop while I waited. The Rep, who spent most of the time I was there asking me questions about the N3, didn't seem like he knew that much about the phone. He said he's seen a handful of N3's come back and reflashing the factory rom seems to fix it. He did say that they were all the Verizon version. I don't trust too much of what he said, as I said, he clearly knew less about the phone and phones in general than I did.
Now having said all that. His flash did not fix the problem. We've been in multiple places where my wife's phone cannot make or receive calls while mine standing next to her has no issues. I truly believed it to be a software issue because it will show the same signal strength as mine. Or darn near the same. The last time I checked, mine was -93dBm while hers was -95dBm. Mine would call out, hers would not.
The Samsung Rep told me to bring it back in and they're going to swap it out as a defective product. Maybe it's because hers is the white model and mine is the black? Just kidding of course... but I am going to ask for her to get the rose gold model instead of the white, just because she's girlie and will like it.
Having said all this... I would not hesitate to recommend this phone to anyone and everyone. I do so on a regular basis. I believe this to be an unusual situation, not the norm. I think you should get it and if you notice any troubles, take it back and make them work it out. The phone is THAT good that it's worth the risk of possible hassle to get it right.
Jackseric said:
I'm in Ohio too (Go Bucks!) and I purchased 2 Galaxy Note 3s at the same time. Mine is phenomenal! The best cell reception of any phone I've ever seen. I truly can't go on enough about how this phone is the best I've seen out of about 15 phones.
My wife's phone is the opposite. She has had issues from day one. I just took her phone back to the Samsung reps at Best Buy Monday and they 'reflashed' the factory ROM from a laptop while I waited. The Rep, who spent most of the time I was there asking me questions about the N3, didn't seem like he knew that much about the phone. He said he's seen a handful of N3's come back and reflashing the factory rom seems to fix it. He did say that they were all the Verizon version. I don't trust too much of what he said, as I said, he clearly knew less about the phone and phones in general than I did.
Now having said all that. His flash did not fix the problem. We've been in multiple places where my wife's phone cannot make or receive calls while mine standing next to her has no issues. I truly believed it to be a software issue because it will show the same signal strength as mine. Or darn near the same. The last time I checked, mine was -93dBm while hers was -95dBm. Mine would call out, hers would not.
The Samsung Rep told me to bring it back in and they're going to swap it out as a defective product. Maybe it's because hers is the white model and mine is the black? Just kidding of course... but I am going to ask for her to get the rose gold model instead of the white, just because she's girlie and will like it.
Having said all this... I would not hesitate to recommend this phone to anyone and everyone. I do so on a regular basis. I believe this to be an unusual situation, not the norm. I think you should get it and if you notice any troubles, take it back and make them work it out. The phone is THAT good that it's worth the risk of possible hassle to get it right.
Click to expand...
Click to collapse
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
jmill75 said:
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
Click to expand...
Click to collapse
Just get the insurance and you should be fine. Good luck!
jmill75 said:
Thanks for the detailed response. My only issue here is Im trading my LG G2 for the N3 (craigslist), so it wont be just as easy as walking into the store and swapping it out. Which is what has me worried. G2 is an awesome phone, just ready to have a new toy until the S5 drops.
Click to expand...
Click to collapse
I would encourage you to do the trade right in the Verizon store, even if Big Red won't get a dime. Here's why:
- both parties can get the IMEIs checked by Verizon to make sure that they are clean
- both parties can transfer the other phone immediately to their own account.
There have been a couple incidents reported here where folks bought phones off of craigslist, and - failing to register the phone to their account - later found their phones reported stolen. (Meaning, they suddenly had a worthless deactivated phone) That can only happen out of your control if you don't have it registered to your account.
Not only that, but if your counterparty refuses to meet you in a Verizon store, you will know that something is not square.
Good luck
Coming fomr a Verizon Galaxy Nexus in a good 4G coverage area, band 4, I have zero issues. In fact my speeds over 4G increased significantly compared to my Galaxy Nexus, and WiFi is as fast as ever.
Like any phone Your Mileage Will Vary, but I'd recommend this phone to anyone, even if I didn't like them, it's that good.
Signal is nearly always strong and phone is always fast!
Sent from my Galaxy Note III; Previous owner/hacker of Galaxy S III, Galaxy Nexus, Droid X, HTC HD2, HTC Touch Pro 2, HTC Tilt, HTC 8525, O2 XDA II, O2 XDA.
Big Cam said:
Coming fomr a Verizon Galaxy Nexus in a good 4G coverage area, band 4, I have zero issues. In fact my speeds over 4G increased significantly compared to my Galaxy Nexus, and WiFi is as fast as ever.
Like any phone Your Mileage Will Vary, but I'd recommend this phone to anyone, even if I didn't like them, it's that good.
Click to expand...
Click to collapse
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
jmill75 said:
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
Click to expand...
Click to collapse
I have never heard that. I loved the phone, Pure Android is the way to go for Rooting and Romming, but the battery life was SOOOO bad. I just assumed that was the way it was.
The Note 3 is leaps and bounds over the Galaxy Nexus. I'm happy you told me that, now I don't feel like I was wrong for *****ing about it. :laugh:
jmill75 said:
Yes but that phone was a big turd
Worst phone for reception/battery EVER.
Click to expand...
Click to collapse
I came to the N3 from that phone too. I LOVED that phone for the ease of rooting/flashing... but you're right. Both battery and reception was terrible.
My phone, data and WIFI are all good with this phone. I had a Droid Maxx before this and the WIFI was terrible on that. Other than the locked bootloader this phone is the best on my opinion. I had a Nokia 822, Nokia 928, Razr M, S3 and a Razr Maxx all within the last year and the N3 kills them all. I don't want to turn this into a comparison thread but that's my experience and opinion.
Worst phone reception I have ever had on a phone. I barely get signal anywhere. Have a few dropped calls everyday. Never expected this from Samsung. I got the phone on release day and at first I thought it was me, but even after the updates, I absolutely hate the reception. I'm usually always around the -110 to -120 mark.
Sent from my SM-N900V using XDA Premium 4 mobile app
vikramjatt11 said:
Worst phone reception I have ever had on a phone. I barely get signal anywhere. Have a few dropped calls everyday. Never expected this from Samsung. I got the phone on release day and at first I thought it was me, but even after the updates, I absolutely hate the reception. I'm usually always around the -110 to -120 mark.
Click to expand...
Click to collapse
Have you tried getting it replaced? I'm guessing you're probably beyond the warranty period, but if you have insurance you can probably get it swapped out. Sounds like that is not the norm...
The 30GB of data I pulled last month was problematic.
Sent from my Nexus 7 using Tapatalk
Sometimes when I am in a call the sound will stutter almost to the point I can't make out words. This seems to only happen when the screen is off.
Phone is 1 week old on TMobile with enhanced LTE enabled. Not yet rooted or bootloader unlocked.
Any suggestions?
Sent from my XT1575 using Tapatalk
What happens without enhanced LTE enabled?
It is a known bug with T-mobile and volte that "might" get fixed with the android N update. Only recourse is to turn LTE enhanced off and reboot. Turning the screen off and on in-call helps temporarily. Installing an aosp ROM lessens the problem but doesn't get rid of it. Check moto forums for a long thread on it.
Hmm. I want to state VoLTE enabled due to cell coverage out here. On the edge of rural areas and the rest of my family, who I visit as I can, is very rural. Need every chance to have service. Might have to deal with it and leave it on speaker phone with the screen on. Oddly it doesn't seem to happen on speaker phone.
Hope they address this when they push 7.0.
Sent from my XT1575 using Tapatalk
deerhurst said:
Hmm. I want to state VoLTE enabled due to cell coverage out here. On the edge of rural areas and the rest of my family, who I visit as I can, is very rural. Need every chance to have service. Might have to deal with it and leave it on speaker phone with the screen on. Oddly it doesn't seem to happen on speaker phone.
Hope they address this when they push 7.0.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Moto is giving full refunds for T-Mobile users with this issue. I am waiting to see if 7 fixes this before my warranty runs out.
kevev said:
Moto is giving full refunds for T-Mobile users with this issue. I am waiting to see if 7 fixes this before my warranty runs out.
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Well ****. I probably would never have bought this phone if I knew that! Other than that I love it. Except it's missing the water resistance I'm used to from my Sony.
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kevev said:
Moto is giving full refunds for T-Mobile users with this issue. I am waiting to see if 7 fixes this before my warranty runs out.
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Haven't heard about the refund deal (not with T-Mobile). If they are doing this then even waiting for 7 doesn't sound promising as they would much rather give refunds than address the issue with a patch. I was considering switching to T-Mobile, but not sure if I want to now given the issue. I like my MXPE.
Interesting. On stock I didn't have this issue and now on du no issue other than a minor echo. Yes, on T-Mobile.
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For me it was really bad on stock based ROMs when calling the rents, and a little better on cm. Pure nexus largely has rid me of the problem tho I still occasionally have issues. Screen on, speakerphone on, and through Bluetooth the problem goes away. Moto certainly isn't advertising that they're refunding money but if you politely press them they will do it apparently. I do think N will be patched as from what I can tell there aren't any volte problems with their 2016 phones. I think they're just being cheap and waiting till N to apply the patch.
What do you mean by with their 2016 phones? Mine is barely a week old and I have the issue from time to time.
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deerhurst said:
What do you mean by with their 2016 phones? Mine is barely a week old and I have the issue from time to time.
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Sorry I mean the new phones released this year (moto g4/plus, Z, etc). Our moto x was released last year.
Cleared system cache using that convoluted thing they call a bootloader. What a pain to navigate through the bootloader having no experience with stock bootloader's, only TWRP and it's touch interface.
Anywho, day 1 no stuttering in calls.
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