[Q] Google Wallet Questions - Nexus 4 Q&A, Help & Troubleshooting

Hey, I had a couple questions for those of you that use Google wallet, specifically tap and play. I'm planning on using it, and I verified my identity and all. The first one is how does it show on your credit card? Does it show the transaction of the store like "Starbucks," or does it show "Google Wallet?"
Second question is; do I NEED to use my credit card or can I just use my Wallet Balance, like could I add some Google Play credits on there and use them in store. If that's an option, would it be Credit or Debit when I select payment method in store?
Sent from my Nexus 4 using Tapatalk

1.The first one is how does it show on your credit card? Does it show the transaction of the store like "Starbucks," or does it show "Google Wallet:
Depending on your banking institute, it will show up as "GoogleNFC" with what store you were at when it was used, for example "GOOGNFC*STORENAME"
2.do I NEED to use my credit card or can I just use my Wallet Balance:
No you don't necessarily NEED to use a credit card, it would be processed like credit so you would select the credit option on the pad not debt.

Related

Setup Google Play outside USA

So in a week or so my tablet will arrive in The Netherlands and I want to make sure I will receive my $25 credit and the free content. So I already have my Google Wallet linked to my credit card and my billing & shipping address are set to USA by default.
Do you think I will still need to connect to VPN first to a server in USA before signing in to my Google account?
Edit: Nevermind, I found the guide for getting the $25!
http://forum.xda-developers.com/showthread.php?t=1792592
Zoide_ said:
Edit: Nevermind, I found the guide for getting the $25!
http://forum.xda-developers.com/showthread.php?t=1792592
Click to expand...
Click to collapse
In case it helps, I know someone in the UK got the free credit without having to take all those steps, just by ensuring registration, doing a test purchase eg of a free ebook to make sure their credit card details were recognised (apparently the system is very fussy if the details registered are even slightly different from what's on the credit card), and making sure they did all that BEFORE putting their Google Account details in the new Nexus 7.
Improbulus said:
In case it helps, I know someone in the UK got the free credit without having to take all those steps, just by ensuring registration, doing a test purchase eg of a free ebook to make sure their credit card details were recognised (apparently the system is very fussy if the details registered are even slightly different from what's on the credit card), and making sure they did all that BEFORE putting their Google Account details in the new Nexus 7.
Click to expand...
Click to collapse
Strange. I've used the same credit card for months, purchasing several apps and games. Still, I didn't get the $25 credit. I'm going to try the VPN method.

$25 Google Play balance grayed out (RBC error)? Contact Google!

There are dozens of threads about this issue, but no-one knows how to solve it. It's time to badger Google about it. Here's how:
Click this link:
http://support.google.com/googleplay/bin/request.py?&policy=apps&contact_type=contact_policy
Select "Payment, purchasing or pricing", then "Other" (do not select "My payment method is grayed out" as it takes you nowhere).
Type your name, then your Google order number if you know what it is. I don't, so I just typed "NA".
Under Issue description I typed the following:
"I can't use my Google Play balance ($25.00) for any order. This option is grayed out and the following error is displayed: "This payment method cannot be used for this purchase. (RBC)". Please advise.
Thanks,
[my name]"
Where did you activate your Nexus 7 and which country do you use it in? It's only possible to use the 25USD in the USA as far as I know. This is how I bypassed it in the UK (Wanted to buy TV shows, Music etc).
1. Download and install Hotspot Shield.
2. Download and install Connectify.
Doing this will;
1. Make your connection think it's a USA connection via a proxy
2. Allow you to forward the USA connection to your Nexus 7 using a personal WIFI Hotspot.
Now my Nexus 7 thinks it is in the USA and this allows me to use Play Music, Play Magazines, Play Movies AND TV (This includes buying it).
Please NOTE this is my second Nexus 7. The first one I used on my primary email and received the £15 then I tried this with my second. I used a new gmail address and to my surprise it works flawlessly. That is untill I run out of Credit. I've now added both emails to my Nexus(es?) and can access all the Apps and Games from my UK account and everything else from my US account. My only gripe is all the prices are in USD and have to buy apps and games on my other device to stop it from realising I'm not in the USA.
I'm getting this error
TheChaoticLlama said:
Where did you activate your Nexus 7 and which country do you use it in? It's only possible to use the 25USD in the USA as far as I know.
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Click to collapse
To the best of my knowledge I used a US-based VPN throughout the process. Maybe I missed something.
Bamboo_flute said:
I'm getting this error
Click to expand...
Click to collapse
Then please report it to Google. The more support tickets they get about this issue, the less likely they are to ignore it.
Google's reply but helpless
I get the replay from Google for same subject but it is not helpful at all. Can anyone work out ?
The contents of Google reply as below:
I appreciate you writing in with your question. I understand you are trying to use your $25 credit, but the option is grayed out. I know how frustrating this can be, especially when you would like to use it. Below I have provided the info needed to help you with this issue. And some explanation on the credit itself.
Your Google Play $25 credit is our gift to you when you have, or add, a valid form of payment to your Google Wallet account.
Your Google Play credit is ready to use right away. Just open the Google Play Store app on your Nexus 7 or visit play.google.com and start shopping, and remember to select “Google Play balance” when you’re checking out. If you have credit remaining, you can use it on your next Google Play purchase.
Your Google Play credit can only be used on Google Play. You can shop on the web at play.google.com or on the Google Play Store app on your phone.
*Note that the $25 credit may not be used to buy a subscription or in the Devices section of play.google.com toward the purchase of a Nexus device or on any device accessories.
Google Play credit can not be combined with other payment methods and is not redeemable for cash. For full terms and conditions, please visit: http://play.google.com/intl/en_us/about/offer-terms.html
If I can assist you further or if you have any concerns, please let me know.
Regards,
Coty
The Google Play Support Team
oren_b said:
There are dozens of threads about this issue, but no-one knows how to solve it. It's time to badger Google about it. Here's how:
Click this link:
http://support.google.com/googleplay/bin/request.py?&policy=apps&contact_type=contact_policy
Select "Payment, purchasing or pricing", then "Other" (do not select "My payment method is grayed out" as it takes you nowhere).
Type your name, then your Google order number if you know what it is. I don't, so I just typed "NA".
Under Issue description I typed the following:
"I can't use my Google Play balance ($25.00) for any order. This option is grayed out and the following error is displayed: "This payment method cannot be used for this purchase. (RBC)". Please advise.
Thanks,
[my name]"
Click to expand...
Click to collapse
I think they're deliberately being useless. It's more cost-effective for Google to keep the $25 (multiplied by the number of users) than to actually provide this sum to customers.
I have written to Google and have received 4 replies from the CS person who kept copy pasting information from the FAQs. None of their copy-pasted information had anything to do with what I was telling them. >_> I'm so frustrated... Not so much that I can't access the remaining balance I have but rather that I can't change my home address...

Change store location

Hi,
I have tried every method I could find (use a VPN, clear the playstore's data & cache, provide a UK address+credit card) but nothing worked. So is there a way to really change the country of the store regardless of where I am or is it locked to the country I am in.
Thanks for any help !
Van_Tastic said:
Hi,
I have tried every method I could find (use a VPN, clear the playstore's data & cache, provide a UK address+credit card) but nothing worked. So is there a way to really change the country of the store regardless of where I am or is it locked to the country I am in.
Thanks for any help !
Click to expand...
Click to collapse
Have a look here it may help you Play Store
ag4751 said:
Have a look here it may help you Play Store
Click to expand...
Click to collapse
Thanks for the link but I don't have another android device, everyone in my family is hooked on iPhones (as I was) :/
Van_Tastic said:
Thanks for the link but I don't have another android device, everyone in my family is hooked on iPhones (as I was) :/
Click to expand...
Click to collapse
You need to have a payment method registered with a billing address located in that country in order to access that country's Play Store.
You could try this if you have not already done it search update google wallet it should be the top 1 or 2 returned results
1) Sign into your Google Wallet account and click payment methods
2) Add the new card and the UK billing address, change your default payment card to the new one save the changes and log out.
3) Open the Play Store App and go to any app that requires you to buy it
4) Install to begin download until you reach the "Accept and buy" screen but don’t complete the purchase at this point
5) Close the Play Store App and go to Settings > Applications > Application Manager and clear the data for the Google Play Store App
6) Re-open the Play Store,
You should now be in the Play Store that matches your default payment credit card country
ag4751 said:
You need to have a payment method registered with a billing address located in that country in order to access that country's Play Store.
You could try this if you have not already done it search update google wallet it should be the top 1 or 2 returned results
1) Sign into your Google Wallet account and click payment methods
2) Add the new card and the UK billing address, change your default payment card to the new one save the changes and log out.
3) Open the Play Store App and go to any app that requires you to buy it
4) Install to begin download until you reach the "Accept and buy" screen but don’t complete the purchase at this point
5) Close the Play Store App and go to Settings > Applications > Application Manager and clear the data for the Google Play Store App
6) Re-open the Play Store,
You should now be in the Play Store that matches your default payment credit card country
Click to expand...
Click to collapse
Followed the steps but unfortunately this method didn't work either. I even went ahead and bought an app to see if that would change anything and even though the price of that app was sanctioned in £ the rest of the store and its content was still locked to the country I'm in (Morocco).
I think either google/samsung changed the way they locate the phone or the rom I'm using (XtreStoLite) changes something related to the store.

Android Pay Persistent Card

Hello - I'm working with google on this but they haven't been able to figure it out. Maybe someone here can. Unrooted 6P, but I don't think the phone is the issue.
I tried adding a card (MasterCard)to android pay, but my bank wouldn't allow it because of a security hold. Now, when I try to add a new credit or debit card, the MasterCard shows in the add card menu under the heading "You added this one to your Google Account already, so you'll just need to confirm some details." This card does NOT show on the google payments page. The google tech doesn't see it on his end. He does see pre-auths from me trying to add it. He wants me to master reset the phone, but when I load AndroidPay on another device - it shows the same thing for the MasterCard. I've cleared all data for the app on the 6P, but since it's showing in AndroidPay on my other device, I'm thinking it must be floating in google's servers.

Google Pay: add a debit (not credit) card on Wear OS

Hi, on my Pixel 2 XL I managed to add to Google Pay both my credit card (Visa) and my debit cart (MAESTRO).
Please note that a debit card has a longer number and no CVC.
From Google Pay itself I could add only the credit card but from my bank app I could add both: it's like if it has created a virtual credit card for my debit card.
All is working.
Yesterday I bought a Fossil Gen 5, just to find out I had to add the cards on the watch as well. Problem is that when I click "add card" on the watch it fires up Google Pay on the phone where I can select only the credit card, no way to select the debit.
Yeah, typical symptom of the European banking system and it's enormous speed in adapting new technologies. What I did to be finally able to pay via Google Pay on my smartwatch was to get a free Klarna Card. It's connected to your regular banking account and all payments are deducted after 2-3 days from there. Only issue is, you wont be able to identify the store name on you bank statements.

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