Android Pay Persistent Card - Nexus 6P Q&A, Help & Troubleshooting

Hello - I'm working with google on this but they haven't been able to figure it out. Maybe someone here can. Unrooted 6P, but I don't think the phone is the issue.
I tried adding a card (MasterCard)to android pay, but my bank wouldn't allow it because of a security hold. Now, when I try to add a new credit or debit card, the MasterCard shows in the add card menu under the heading "You added this one to your Google Account already, so you'll just need to confirm some details." This card does NOT show on the google payments page. The google tech doesn't see it on his end. He does see pre-auths from me trying to add it. He wants me to master reset the phone, but when I load AndroidPay on another device - it shows the same thing for the MasterCard. I've cleared all data for the app on the 6P, but since it's showing in AndroidPay on my other device, I'm thinking it must be floating in google's servers.

Related

Google Wallet Updated for Nexus S - Still No Provisioning of New Prepaid Cards

So it looks like there's an update to the Google Wallet app that addresses the security hole found when you clear data. If you clear the app's data and set it up from scratch, it now makes you log in to your Google account before it will activate and allow you to provision cards. This seems to be a good solution to me.
The problem is, they still haven't enabled provisioning of new prepaid cards on the back end yet. Hopefully in the next day or two they will...so...if you flashed a different ROM and now can't access the money on your prepaid card, here's hoping we won't have to wait much longer!
I hope soon, I miss shocking the cashiers.
I have a Visa with Wells Fargo so no chance of adding a MasterCard

[Wallet won't work if rooted]

So I just tried to setup my Google Wallet on my Nexus 7. It said my device was not supported this is the message I received: "Some users may disable important security mechanisms in order to gain system-level "root" access to their device. We strongly discourage doing so if you plan to use Google Wallet. We are unable to support devices with the unauthorized operating systems as the security layers of the device may be limited." So my question is there ANY way to bypass this and use wallet?
It still works.. Just ignore the message...
I get the same on my GSM Nexus
raqball said:
It still works.. Just ignore the message...
I get the same on my GSM Nexus
Click to expand...
Click to collapse
okay, thanks. how come i can't see my credit cards that i have added on my computer?
The unsupported device message for being rooted is normal it will still work. Wallet accounts are individual to the device which is why you prob dont see the cards. Wallet on my GNex is a diff id than the one on my N7.
dbett4 said:
okay, thanks. how come i can't see my credit cards that i have added on my computer?
Click to expand...
Click to collapse
You have to add your credit card to the "Google Prepaid Card"
From there you can transfer funds from your credit card you linked to the Google Pre Card and set that as your default card.
Google wallet doesn't show in play after rooting.
I got that display after I rooted.
OTA Rootkeeper fixed the problem - just temporarily unroot before stating wallet.
The message is there for a reason. If your nexus is rooted and somebody steals it, they can use su to access the Google Wallet asec data without needing to enter the PIN. Doing a "temporary unroot" might suppress the message but it doesn't actually solve the security problem.
I'm glad to see this thread, as I was wondering if wallet would still work now that I've rooted.
I have to admit, I don't really see how Wallet on a tablet can be considered convenient. I can see it on a phone, since I always have that with me. That said, I'll happily use the free $10!

[Q] GooglePlay Removed my "Bill My AT&T Account" TWICE

Ive purchased apps on Google Play using the "Bill My AT&T Account" several times. I have maybe 6 apps purchased this way. Then when Google pushed their "Redeem" option out to my device, it replaced my Billing the carrier option with the "First set up a payment option" forcing me to enter a credit card or use their "redeem".
Contacted Google on the forums ,,,,, nothing. Logged onto their Help files ...nothing but scripted info that is the same for no matter which carrier or device... "its your carrier's blocking"... not true. Ive had several rounds with AT&T and walked through every means to assure no att settings blocks my billing option... att wants money no way they will pass this opp up on customers.
Logged onto Google's g+ and posted on their googleplay , wallet andother groups,.... nothing.
Finally on 11/16 the Bill my AT&T account option was there again!!!! This morning 11/20... its gone again and Googles pushed some update but it doesnt say exaclty what they pushed.
Google does NOT support customers or users beyound what they script online.. Anyone ever get this option resolved if i you had the feature removed prior?
same here
I have a Samsung Galaxy S3 and updated to 4.2.2 on CM10.1 and the option is gone. I contacted at&t and they said my account is provisioned for it to work (I've used it in the past) and my account isn't past due. Any update on a solution?

[Q] wallet issue - not authorizing card at POS

alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.
thos25 said:
alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.
Click to expand...
Click to collapse
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.
SpookyTunes said:
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.
Click to expand...
Click to collapse
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.
thos25 said:
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.
Click to expand...
Click to collapse
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?
thos25 said:
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?
Click to expand...
Click to collapse
Only flash back to stock 4.2.2 ROM and re-lock the bootloader. Also try skipping the update to Wallet.
I'm actually on stock 4.2.2 now. I tried to flash factory image after it wasn't working on a custom ROM.
Boot loader didn't get locked though. I won't be able to try anything else until Monday though since the only readily available pay pass is on the vending machines at work.
Sent from my Nexus 4 using xda app-developers app
SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Something like this did occur back when Google was providing Nexus 7 users with I think $10 wallet credit. People would restore their accounts (or maybe just sync a new account, not too sure), and get their credit again, essentially, infinite spending (within that limit)
Okay. So I am back at work with access to a vending machine with an NFC reader…
I have tried several things with no luck. First, I noticed there was a “verify your identity” section under wallet settings.
1) I verified my identity figuring perhaps it needed verification before it would allow any transactions. That didn’t work.
2) I have an NFC payment on 5/24 so I restored my 5/24 nand to try to see if that would restore functionality. It didn’t.
3) I then flashed the 5/25 update to the CM Nightly ROM I used on 5/24. I know I had done this so I figured I would try that. Plus, I have an NFC payment on 5/25 (last time NFC was used) so I figured I would try that. No luck.
I am really confused. I am not getting a secure element error, so I don’t think the chip is locked out. I called my CC company and they see the transaction come through and approve it, but never get a charge on it. Google also says they see the transaction request. This means the phone is sending the information as it should, which also makes me think the chip is NOT locked out. If flashing prior ROMS didn’t work, and flashing a complete factory image doesn’t work, it makes me think it has to be on Googles end somewhere.
I wonder if perhaps the virtual card I was assigned from Bancorp is somehow messed up.
another update. I added a new gmail account to the phone. Basically I created a new gmail just to try something.
I then reset the app, added the new gmail account info to the phone. I then set it up using all of my same payment information. Once the app was set up I tried it out at the vending machine and it worked.
So, since using an entirely new account works. This pretty much confirms that the app itself is not messed up and that there is no issue with the secure element either.
After I confirmed that the app works using a new account, I then reset the app, put in my actual gmail account again, and set up wallet again. This time it didn’t work. At this point I would say it is pretty safe to assume that it is definitely an issue with google wallet on googles end or perhaps on Bancorp Money Networks end.
I've been having this exact same issue with my Nexus 4. Still have not been able to fix it. I just tried setting it up with another account that I don't recall ever really having had Wallet with and that still didn't work. I have not tried to make a completely new gmail account yet. It's very weird, you'd think Google Wallet would just send the same info as my actual credit card does, the blink function in that one works fine.
I am having the same problem on my Gen Nex as well. Very annoying!
I've been able to use it in a few different places without problems now. I haven't gone back to these vending machines at work though so I don't know if Google ever did something after I contacted them. I was so upset when I contacted them because I explain my problem with as many details as possible, I am very clear about how I have a Nexus 4 and how this used to work fine. They reply back to me with some dumb generic message about how in order to use the NFC function in Wallet I have to have a NFC enabled device, which isn't even true because you can't use Google wallet on most phones NFC or not. Honestly it's like they just didn't read my email at all. I emailed them back asking if they even read the email but they never got back to me.

Google Pay: add a debit (not credit) card on Wear OS

Hi, on my Pixel 2 XL I managed to add to Google Pay both my credit card (Visa) and my debit cart (MAESTRO).
Please note that a debit card has a longer number and no CVC.
From Google Pay itself I could add only the credit card but from my bank app I could add both: it's like if it has created a virtual credit card for my debit card.
All is working.
Yesterday I bought a Fossil Gen 5, just to find out I had to add the cards on the watch as well. Problem is that when I click "add card" on the watch it fires up Google Pay on the phone where I can select only the credit card, no way to select the debit.
Yeah, typical symptom of the European banking system and it's enormous speed in adapting new technologies. What I did to be finally able to pay via Google Pay on my smartwatch was to get a free Klarna Card. It's connected to your regular banking account and all payments are deducted after 2-3 days from there. Only issue is, you wont be able to identify the store name on you bank statements.

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