I just got a stock s4. No root. Only had it one day and the top drop down menu does not drop down anymore. It still shows notifications though. Did I accidently shut it off somehow? Do I have to reset phone to factory settings to correct? I did go to settings> my device> display>notifications bar. But there is no option to turn on or off. Just thought I would ask before starting from scratch again. Thanks for any help.
tallica942 said:
I just got a stock s4. No root. Only had it one day and the top drop down menu does not drop down anymore. It still shows notifications though. Did I accidently shut it off somehow? Do I have to reset phone to factory settings to correct? I did go to settings> my device> display>notifications bar. But there is no option to turn on or off. Just thought I would ask before starting from scratch again. Thanks for any help.
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Brand new phone from Sprint (or dealer)?
IF so take it back and have it replaced. Do that before you root, try a dozen/thousand different things.
leaderbuilder said:
Brand new phone from Sprint (or dealer)?
IF so take it back and have it replaced. Do that before you root, try a dozen/thousand different things.
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Thanks for quick reply. I bought it on ebay from dealer. So a reset will not do anything? Its junk?
Well it shouldn't be junk but if it's brand new and you've done nothing to it and you've already got problems I would take it back.
Related
I am a bit of a newbie...
My device was working perfectly. THen I started up AIM this morning and it froze. I reset it, but now when it powers up, it is frozen, nothing works or happens. If I call the device the phone doesn't even ring. NO clue how to fix it and any info would be much appreciated.
Thats very strange. Try pulling out the battery and let it sit for about a minute or 2. If that doesnt work, then try to return it for a new one. If you somehow get into the start menu, go to settings and then the system tab. Click on "Clear Storage" witch will reset the device back to the way it was when you first took it out of the box. Yes, you will loose all info stored in the PDA but its better than not being able to use it at all. But this does tend to fix 80% of problems.
I had a similar problem today... I installed netframework and after that it stop responding.... the only working thing is the power button and when I press it the only thing I can do with the stylus is select yes or not... other then that wherever I type it does nothing!!! have you solve it?
Read this man... http://forum.xda-developers.com/showthread.php?p=1026999&posted=1#post1026999
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
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I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
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No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
This is my second one. The last one had the same issue. I've never dropped it. Help...
Pull the battery and try to load it back up
Jimmmycrackcorn said:
Pull the battery and try to load it back up
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Did that, sorry should have said in the OP. I even tried installing different ROMs.
Do you have BsB tweaks installed? If so, go in that app and turn off the "tap time" setting...that's been known to cause this type of symptom.
sirphunkee said:
Do you have BsB tweaks installed? If so, go in that app and turn off the "tap time" setting...that's been known to cause this type of symptom.
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Nope, and I wouldn't be able to anyways, unless I can finally get application that allows me to control the phone from my computer (shoot, I can't remember the name of it) to work. The touch is completely dead.
EDIT: Shoot, never mind I think I do have that installed. I'll try that.
MyMobiler! That's it.
Nevermind, I installed a different ROM so any settings were deleted, right? That can't be it. Gah it's happened every two months.
wont respond like... the screen is just black? or it comes on but you cant do anything with it?
ek9beast said:
wont respond like... the screen is just black? or it comes on but you cant do anything with it?
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The latter.
I have what sounds the same problem
the other day I noticed that it was starting to play up, and then the touch screen just would not work. It shows the screen but there is no response on touch HELP anyone
Press the end or back button fairly hard. Sometimes that seems to make it work again for a while, then call HTC and see if they will warranty it, they did mine.
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
First thing, you have a couple of options. Any product that you buy in an att store has a warranty on it for a year: phones, cases, chargers, anything. Second thing, I can't say that I have or have heard many instances of whats going on with your phone. The easiest way to deal with this is to go to att tell them whats happeneing and tell them you would like a new phone. The other option is to do another full recovery but do it with the diagnosis app; the diagnosis codes are located in the thread in the general section of the focus forum. Another option is to use one of the official roms from the development section and reflash the rom. So, all in all I think you might of had a faulty update manually updating to nodo. Also, I would try updating through zune the official att/micorsoft nodo. The last thing I assume your focus was unlocked. If you flash the official rom from the development section it flashes, I think, to 7004 version and you can unlock your phone again, prevent the unlock to nodo, so on and so on. Good luck
tuffluck said:
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
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okay so the problem now is that the device is not being recognized via the usb port. it reads "one of the devices connected via usb has malfunctioned and is not recognized." does anyone know what is going on???
i think before i did a full reset on the phone, it was programmed to tether. when i reset it, would it revert back to tethering or sync with zune? either way it has never been showing as malfunctioning in windows, so something is definitely wrong. should i do a complete reset using the diagnosis app? i don't know how to do that, but might it help?
does anyone know why i am getting "device has malfunctioned" warning?
tuffluck said:
does anyone know why i am getting "device has malfunctioned" warning?
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Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
bsbokc said:
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
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And if that doesn't work (might not, considering the USB issue) you will have to go warranty...
okay thanks for the help. i decided to go back to ATT and they replaced it for no charge. it was an easy fix, BUT i tried to buy a new micro sd card from microcenter, and the phone will not recognize it at all. is this pretty normal to happen?
ATT put the memory card from the old phone into the new phone without my permission. obviously it did not work, but i'm wondering if them putting it in the new phone at all might cause the memory slot to go awry and not read any new card?
You have to do a hard reset to initialize the sd card. Once you do this, it's not removable
Sent from my SGH-i917 using XDA Windows Phone 7 App
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
tuffluck said:
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
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No, turn on the phone with the 3 buttons method, or read here about all the methods:
With the phone off, hold down the Power button, volume down button, and camera button and when the screen turns on, release power button, then the other 2.
You will be asked to press Win to continue, twice (hard reset).
Ok, I went to take a picture and it freaked the **** out. Now I rooted my phone when I got it, I have done nothing else other then Xposed modules and since it start acting up I've literally done nothing else. I only get the screen that says custom and then blah nothing else. I swapped battery (got another battery from samsung directly) and I have no idea wtf to do. Don't recommened ****ing flashing **** or whatever because I have everything stock. This should not happened. I wiped dalvik cache and cache and it was within recovery but my phone can't boot, I removed SD card, sim card and sometimes it'll boot be on for a couple minutes and bam same issue.... WHAT THE FLYING **** CAN I DO? I need this phone ASAP.... I'm this close to just tossing it over the edge and getting a new one.... it's a flying piece of **** and **** samsung!
You might have to start from scratch and determine if it's a hardware issue. Do you know what firmware you're on? Also back everything up because if you start from scratch, we'll that's the what you'll have.
Thanks, I managed to get it on again, made some calls uninstall some apps, but then it ****ing freaked out again. I have the firmware that was on when it was released. I got the first batch of 32gb's S4's haven't changed the firmware since... to prevent this type of ****. UGH! So after a phone call my phone just bleeped again and ****ed up. So I don't understand anything anymore.
rubsnick said:
Thanks, I managed to get it on again, made some calls uninstall some apps, but then it ****ing freaked out again. I have the firmware that was on when it was released. I got the first batch of 32gb's S4's haven't changed the firmware since... to prevent this type of ****. UGH! So after a phone call my phone just bleeped again and ****ed up. So I don't understand anything anymore.
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So you used odin to flash mdl firmware?
I've done nothing in regards to flashing. I have not connected my phone to my computer. I've done nothing at all. other then keep trying to turn it on over and over again.
rubsnick said:
I've done nothing in regards to flashing. I have not connected my phone to my computer. I've done nothing at all.
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Well you might have to to see if it's a hardware issue. I would suggest flashing the firmware you're currently on through Odin
How am I supposed to do that if the phone just won't be recognized by anything? it's ****ing dead now. It shows me the Samsung Custom lock and logo and then nothing. I press the power button and nothing, I have to remove the batter and put it back in to see that screen.
Ok now it randomly is charging and now I can turn it on again, no problem, after I forcefully press the power button and some other random things... could I have an issue wiht my power button staying pressed? why would it do that? how can I fix this? I'm willing to open it up. I'm currently doing a backup in titanium backup and so far it seems ok. Recieved a phone call, phone is charging and everything is ok. how do I boot it into safe mode?
http://m.samsung.com/us/support/faq/FAQ00052827/62062/SGH-I337ZWAATT
Thanks, I believe the cause was a stuck power button.