Hi,
I have to do some testing with Samsung S4 (9506) for my work.
here is the problem :
Both the S4 and my google account have never been used.
1st start :
I power on the S4 and go through the setup wizard.
First strange thing for me: it never ask for a gmail address ( my personal phone is a nexus, so i find strange to not ask for a gmail address during setup wizard)
Second : to set-up a gmail address I have to launch Gmail or Play Store App : once done i can access the play store...but there is a problem:
The play Store is unable to see updates for all preinstalled applications, beiing Google or Samsung ones.
If I go to "My Apps" menu there is nothing.
If i want to update preinstalled applications, I have to find them manually : for example if I search "Maps", then the play store show me Google Maps App and is now telling me an update is available.
So... Why on earth is it not done automaticaly ? I cannot update all apps manualy on 60 Galaxy S4... it would just be so much pain.
Is there a solution ?
Related
i know there has been a couple of threads concerning this problem. but i have already read all of the threads that i could find. nothing worked.
i live in china and the chinese version of note 3 doesnt have play store installed. so i had to download the apk from the internet. and installed on the phone. it flashes white and closes immediately. also google play services that i installed from the internet yesterday, failed to open. it flashes black for a while and then (unfortunately google play services has stopped). BTW, my weather widget shows a different city. a city which is a little far from where i live. i tried to let gps and map access my location to refresh my home city, but no success.
here are the solutions that i found online and have already tried with no success.
1.Set your correct date and time for the current location. Try this it will work out, and also try to inactivate your play store account and reactivate. (i failed to change my home city in weather widget. the date and time are correct though)
2-Find " Hideman VPN " and Install . you don't need Play Store you can download this from SAMSUNG Store. And Its Free.
Now Open Hideman VPN And Click Connect.
Onces Its Connected Open Internet Explorer And Check Your IP . It Will Be Changed
Now Open Google Play Store .. It Should work
3-clear cache and data, then reboot.
4-Try clearing the data and cache for " Google Services Framework" also (my phone has no google framerowk. no any google service)
5- Your downloads are probably disabled ...go into your settings then application manager scroll over to all. go all the way to bottom you should see downloads click enable. thats what i did works good now.
............none of the above has worked..................
is there anything else i could do? my doubt is that samsung china has disabled something about google or there is a built in app that keeps my home city incorrect. im not sure. i hope to get it to work. andriod is useless without google play.
thanks in advance
Isn't your government that won't alow google services in China?
Sent from Note 3 SM-N9005
hi
. .
I have a google apps domain (2300s.com) but get the following error when trying to configure my account :
Sorry, Google doesn't recognize that email
is there some kind of DNS record that should be updated?
thanks
/Morten
I have similar problem. When I try to add google apps account it forwards me to web page of the service. As a consequence I cannot add this account although it was working without problems on older androids
Hi,
i have the same problem with my n5 and n10. I opened a ticket at goolge apps team, they confirmed the bug.
I found a temporary solution:
Install 4.4.4, add setup you accounts then do a sideload update to lollipop. The google apps accounts work fine.
bye,
Clouseau
Hello
I have just purchased two new galaxy note 4 phones.
I logged in with two different accounts that never had a android phone associated with them before on each phone.
On one phone, after going through initial setup of the phone and entering Google account information it started downloading updates for various software from Google play strait away.
On the the second phone after initial phone setup and logging into Google account, Google play did not update any thing, and when going into "My Apps" in Google play, instead of giving a list of apps that need to be updated, all it showed was "get apps" and "get games".
So, I reset the phone and logged into Google account using the account from the first phone and it started downloading updates strait away.
Further investigation....
I reset the phone many times and every time at initial setup I logged in using different account (some brand new I just created) and found that some accounts stated updating various apps on the phone and some didn't.
This has brought me to the assumption that this is an account problem.
The accounts that would not update the phone all had the same issue, in Google play > My apps it just shows "get apps" and get games".
I went on to removing the bad accounts from "accounts" without a reset of the phone and logged it with a good account (that previously downloaded the updates) and download of updates started automatically.
My question is how do I get those accounts that will not update the phone to update the phone correctly?
I have tested this on both phones with the same results.
I hope I explained the problem properly.
Please advise.
Best regards
Yishai
Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?
Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.
Which one version of Google Play Games do I have to install?
I'm using official ROM Lollipop from Malaysia. Since yesterday I notice that my phone unable to connect to Google account and apps. I suspect because of few services that I freeze. After I defrost the apps, I still unable to connect. So, half an hour ago I reset to factory setting. But it seems like I still unable to connect to Google. My contacts all save in Google. I have no problem to open Google Plus, login into Google account, open Google Play Store and etc. using laptop. Every time I opened any Google application to login, it will show you this image:
Please assists. Thank you.