[Q] S4 Touch not responding - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I picked up my S4 from Best Buy and got the insurance plan on it. A few weeks back, I dropped it, and the touch screen stopped responding. A simple reboot did not fix it. When I took it in, the Geek Squad guy took a look at it, then it looked like he booted it into recovery (though I didn't see exactly what he did) and did something there that fixed it without a factory reset. He gave a really quick runthrough of what he did, but since I wasn't the one doing it myself, I don't remember what he said.
Anyone here know what it might have been? It's happened again, and I tried recovery and clearing the cache, but that didn't help, and I didn't see any other options that a person free-standing in a room would use to fix something (no updates to apply from cache etc. and I tried clearing the cache to no avail) and I'm hoping to avoid having to either take it apart or *shudder* deal with a flip phone loaner for a few days while I wait for a replacement.

You need a replacement... Bottom line. They should trade it out in store.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

graydiggy said:
You need a replacement... Bottom line. They should trade it out in store.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Actually, this morning my alarm was going off, and I had no way of turning it off (no touch, and wouldn't respond to 'stop' voice command) so I took the battery out for the 5th or 6th time. When I replaced it, upon booting up, the phone worked again. *shrug* Whatever was out of place or not working has now temporarily rectified itself. I'll probably have them replace it next time it comes up anyway, assuming it happens again.

Related

Touch screen problem

Hi. My screen has a touch imput free area on the top part of it. It is about a half inch, just bellow the notiffication bar. My phone is rooted, and i have hotspot enabled. Other than that is stock.
Plrase advise me as to what i can do. If there is nothig i can do, is my warranty voided because root? Who should i contact for warranty? Att or motorola?
Sent from my MB860 using XDA App
Which method did you root your phone with?...
Sent from my MB860 using xda premium
I dont remember. I was rooted, and than updated my phone to the latest moto release. Lost root and than i had to flash somethig to get root back and than to unlock the hotspot app.
This was about 2 or 3 months back. All was ok till about a month ago, when i dropped the phone to the floor. Noticed the screen issue shortly after. Not sure if the drop caused this tho. There are no scratches on the screen, and it had a silicone case on it.
Sent from my MB860 using XDA App
Anyone?
Sent from my MB860 using XDA App
Bump...
Sent from my MB860 using XDA App
Is my warranty voided because of root or not? If not, than who do i contact? Att or motorola?
No help? Anyone?
Sent from my MB860 using XDA App
do you think the problem came from dropping your phone or were you messing with something on your phone? and yes your warrentty is voided, but you could get your own new screen on ebay for like 30 buxs and fix it yourself
Not sure if the drop caused it. Maybe. I noticed the pb soon after. I didn't mees with the phone, other than rooting and enaibeling hotspot.
The screen on ebay, is it the same as the stock one? Same quality?
Sent from my MB860 using XDA App
Try a advanced restore of pds.img from the cwm only to see if that fixes your problem.. Thats if you did backup from cwm..
No, i didn't back up anything. Just rooted. I barely mannaged to do that.
Sent from my MB860 using XDA App
My phone had the same thing and I sbf'd back to 1.26 and took it back no problems. Mine was also unlocked.
Sent from my MB860 using XDA Premium App
I also have that problem, the problem is with the touchscreen not the software. At first, the touchscreen will not work for sometime you'll need to turn the screen off and on again. The problem will start more frequent. Then, the touchscreen on some part of the screen will not work at all. Only to fix is to call ATT for a repair. But, I live in Thailand and I brought mine at US. So, it not worth sending it back. I buy the touchscreen off ebay for $60 and change it myself. Working great now.
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
ulkesh said:
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
Click to expand...
Click to collapse
Did your touchscreen come with the adhesive? If not, you'll need to be extremely careful when you remove the old one cause you'll need the adhesive or you'll need the two sided tape with <0.25mm thick and apply it to around the touchscreen and remember to apply it as a close system or the dust will go under your screen.
If you need more info just PM me
I think i.ll call moto.
lakergirl21 said:
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
Click to expand...
Click to collapse
Did u get it back? Is it fixed?
Sent from my MB860 using XDA App
Mine had the same issue, ive unlocked, rooted, modded the rom and radio, so no going to ATT, instead i took it to UbreakItIFixIt, just google them, best $99 i spent and kept all my custom goodies!
Sorry I haven't responded, hopefully you got your phone fixed but just in case you haven't...The phone came back and he hasn't had a problem with it whatsoever. The rep on the phone didn't know what was wrong with it or what they did to fix it but whatever they did, it worked. It took about a week or so to get the phone back and the only thing he had to pay for was shipping the phone out.

[Q] Dead Nexus?

Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.
Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.
It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!
Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.
Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium
I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.
This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.

[Q] Can I replace build.prop with Stock Recovery or Odin

Ok, I've looked around for the answer and from what I've ready, I don't think I can do this but I want to make sure I properly understand what I have read.
My phone came stock with AT&T's MF3, i was able to successfully root and debloat the phone without issues. I was very careful the entire process and everything works perfectly. But then what did I do? I modded the build.prop (it was late and I was tired... I shouldn't have done it) file without thinking "I don't have a recovery method if this fails"... I KNEW there was no MF3 firmware available for recovery in Kies, and I knew no one has found an workable solution in Odin... But these didn't cross my mind that night. So, when I rebooted my phone, it would go past the samsung boot logo but never show AT&T's logo. The screen goes black after the Samsung logo, the remains black. After about 10 - 20 seconds the LED at the top left of the phone will turn on blue and throb. If I plug my phone into a USB port, it will try to install drivers as "MTP USB Device" but fail. The longer I leave the phone the warmer it gets regardless of whether or not it's plugged in.
I can boot into Download Mode and Stock Recovery
I've tested the drivers with my wife's phone and everything works as expected
I can boot into Stock Recovery and sideload files (I tried to flash an OTA file another user hosted here, it was sent via ADB sideload but it failed due to my debloating the /system/apps folder)
I've tried using stock recovery to flash a zip file to replace build.prop, but failed (not signed by samsung)
I've successfully flashed the "MF3_BTL_FIX" file another user created to kick a person out of the yellow triangle, when Kies fails.
I've tried best buy, but the samsung specialist will not even plug my phone into their computer
I have a backup build.prop, I just can't figure out how to get it on my phone without a custom recovery.
So, is there any way to replace the build.prop file with Odin/Heimdall or flashing or sideloading something from stock recovery?
My wife has the same phone, so I can also get files from her phone if I need to.
Any help or advice (even if it's "you have to wait for MF3 to be released in kies") would be greatly appreciated.
I'd find another bestbuy and see if you have better luck there.
jd1639 said:
I'd find another bestbuy and see if you have better luck there.
Click to expand...
Click to collapse
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
dustyhughes said:
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
Click to expand...
Click to collapse
Road trip!
jd1639 said:
Road trip!
Click to expand...
Click to collapse
HAHAHA! seriously! "Come on Kids, we're going on a field trip for science... COMPUTER science!"
But really, I may be heading out there Friday. They actually have 2 full stores there and 2 "mobile" stores.... I guess I'll see if I can get someone in one of those places to help.
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
dustyhughes said:
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
Click to expand...
Click to collapse
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
HiTideBlastoise said:
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I know I've heard of mobiletechvideos before, and I know they would be trust worthy, I've heard GREAT things about them... The other place I saw unbricking phones I ran across on youtube, they have a link to an ebay store (if you search ebay for "Unbrick Service Hard Bricked Samsung Galaxy S4 i337" you'll find them). They are actually a whole lot cheaper than mobiletechvideos, which is one of the reasons I looked into them and also why I'm suspicious. Not to discredit them at all, because I personally don't know what kind of work they do.
I don't even know if Jtag will allow them to fix my build.prop file. The ebay place says if the phone doesn't boot normally after doing a repair, they will restore the latest stock ROM and since i'm on MF3, well... They couldn't do much. It also makes me suspicious that in their ebay description it says:
------------------------------------------------------
By purchasing this auction you agree to the following.
1. Jtag service will avoid your warranty.
2. There is no guaranty 100% to fixed your phone, but we do our best.
3. If the phone can not fix, we will refund only $ 30.00, minus $5.80 for shipping cost.
4. If you claim for any problem after successful unbricked the phone, you need to send it back for inspection. Because we tested it before ship.
-------------------------------------------------------
I mean, some of the wording used makes me uncomfortable... I could just be paranoid, the address on the auction IS Carrollton, Texas after all
Just thought I'd update everyone... never found a fix myself, but I did drive to the next nearest best buy with my phone in the yellow triangle mode and the guy said he knew exactly what to do. He was very friendly, knowledgeable, and helpful... He even knew how to get the phone in download mode We talked a bit, he never asked about what I may have done to the phone, but during our conversation I had told him I had backed everything up and he kind of winked and said he would take care of me. It seemed like he knew what happened, but he didn't say anything, and the "head Samsung rep", his boss was right there talking with us too. He did a full restore, and I was up and running in 10 minutes. If you get a friendly and knowledgeable employee it's pretty painless.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
This is great to hear. Glad you got it fixed. That road trip was worth it
jd1639 said:
This is great to hear. Glad you got it fixed. That road trip was worth it
Click to expand...
Click to collapse
Thanks! I'm really glad to get it back. The road trip was well worth it. My wife and I decided to make a date out of it, we went to a nice restaurant while we were out without the kids, something they wouldn't have enjoyed and we wouldn't normally go to with them
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

[Q] LG G2 Screen Problem

I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
Click to collapse
Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
Click to expand...
Click to collapse
Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
Click to expand...
Click to collapse
Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
Click to expand...
Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage

AT&T S4 Magic Box Fix My Phone

Please do not laugh at me. This is real.
I just took delivery of a AT&T S4. This is what the previous owner said:
It is only 4 months old. It was working perfect but I took the battery out and when I turned it back on and it won't reboot. It just shows an android laying down and says "no command"
When I opened the box and took the phone out, the green android was on and the phone booted into recovery mode. I tried to reboot from inside the recovery and it always booted into recovery. Frustrated, it shut it off and put it back inside the box.
As soon as I put it back to the box, the phone rebooted by itself. It bypassed the little Android and into AT&T globe logo. Then it prompted me to select the language. Now the phone comes alive!
Just to verify that the box has some magic, I took out 4 other S4 phones I have, 3 AT&T and 1 US Cellular. All of them self-booted after I put them inside the phone box. I have no idea why and how this happened. They do not self-boot in their own boxes.
I tried some other phones. The S2 did not work. One S3 booted, but the other S3 did not self-boot.
I can't explain this. I have another SGH-I777 which does exactly the same thing. But that I777 does not self-boot right away, but randomly.
Have you guys seen this?
I wonder how many people are gonna go try and put their broke phone back in the box :laugh:
Lol this might be taken down since there's no point of it
I know you guys do not believe this. But this is just true...
BaSingSe said:
I know you guys do not believe this. But this is just true...
Click to expand...
Click to collapse
Have to take a video or it didn't happen as they say
Another mf3 fix???
Odischeese said:
Lol this might be taken down since there's no point of it
Click to expand...
Click to collapse
I think it should stay. it's pretty amusing
I'll try to make a video when it is quiet....
Former Radioshack employee here. I can confirm this is indeed true. The boxes do have a technical merit about them. During the activation process, I'd read the IMEI off the box, grab a SIM, grab those numbers, and once it went through the activation portal, I could hear the phone turn on through the box. Most customers thought I was playing some kind of joke or trick, but once they saw that the box was sealed, they freaked out. Many people turned and ran out the door, fearing some kind of dark magic or evil force, but it was really just your new two year contract taking your life and soul away from you. The phones in the box knew this, and as stated before, once activated would become self aware.
Here is the Youtube video. Believe or not. I think it is just coincidence somehow.
http://www.youtube.com/watch?v=Tymkj6aE7fw&feature=youtu.be
Cheers.
I read that is how they cured Hepatitis C. They put it in the box and out popped a cure.
I mean, I'm sure an NFC tag had nothing to do with the phone magically turning on.
I do not really know. But it happened to fix my S4 which was stuck in recovery forever.
But my Verizon S4 is still stuck at logo....
Oh
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
BaSingSe said:
Here is the Youtube video. Believe or not. I think it is just coincidence somehow.
http://www.youtube.com/watch?v=Tymkj6aE7fw&feature=youtu.be
Cheers.
Click to expand...
Click to collapse
WOW
may have an NFC chip in the box? Very strange indeed.
I find it odd that we never see what is below the top section of the box. You also do not push any buttons to confirm the device is off.
My guess:
Phone is sleeping and there is an NFC tag that is programmed to reboot the phone.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
deleted.
So basically you still think this is all fake. So be. I'm not going to answer more question.
Also, do me a favor, put your phone in sleep mode. Put it in your box and see if it wakes up?
This is my first video in years and I just wanted to rush it done. I do not gain anything from all this. Now it is waste of my time answering all the questioning....
BaSingSe said:
So basically you still think this is all fake. So be. I'm not going to answer more question.
Also, do me a favor, put your phone in sleep mode. Put it in your box and see if it wakes up?
This is my first video in years and I just wanted to rush it done. I do not gain anything from all this. Now it is waste of my time answering all the questioning....
Click to expand...
Click to collapse
Until now, who else asked you any questions?
Being a naturally curious person I couldn't let this slide without doing my own test. BLUF: My phone rebooted when placed in the box.
Explanation:
I had to take my Incipio Slim Armor case off to fit it in the box. This is where I noticed just how tight of a fit it was (insert your own jokes). I placed my device in the box and the extended power menu popped up (thanks Sho!) and then the device rebooted.
TLDR The box is so tight it holds the power button down.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

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