Database Users

Phone Speaker crackling, noise, static, while screen off. (Also on call)

Easy to test, go to a very quiet room. Really quiet. Put your phone to your ear while screen off and listen. (Not phone off)
You will hear a faint sound, static, cracking well some kind of noise.
This is nothing new, and not just bound to this phone. However I had this issues only on the Nexus 4 and never noticed it on other phones I had.
It becomes a bit annoying while in call, really quiet room, and every pause, when both parties are not talking.
I think only option is learn to live with it? As if the numerous threads from N4 and other devices are true, this is a HW fault on all devices. Some ppl just do not hear it. What varies is the intensity, which ppl reported that exchanged their devices.
Is there someone on some variant not hearing it? (State your age as well)
Is there someone who exchanged their device based on this problem and got a new one with a different level of the noise?
Mine is international LG D802

I do hear the pops and squeals when I'm on a call, but not otherwise. VZW version, rooted, stock rom, "A" version of modem/radio.
Here's the thread I started: http://forum.xda-developers.com/showthread.php?t=2502265

rfarrah said:
I do hear the pops and squeals when I'm on a call, but not otherwise. VZW version, rooted, stock rom, "A" version of modem/radio.
Here's the thread I started: http://forum.xda-developers.com/showthread.php?t=2502265
Click to expand...
Click to collapse
The sound that you experience, since its through your BT as well, might be normal connection/call sounds. I have this really on all phones even sometimes on iPhone. But if its something tha tyou do not expect to hear, and have it constantly , bring it for repairs, I do not have somehting out of the ordinary in the calls, except what I described in the OP.
What I mean its really like static electricity, cracking sounds. But its faint, you won't notice it in normal environment, at least not when you do not know what to look for. There are youtube videos for the N4 with the sound I mean. cant listen to it now, as I am at work but I think something like this http://www.youtube.com/watch?v=9wOxtzStUZ4
you really need a quiet environment, put your ear to the earpiece.
Also thanks for your post!

I am on ATT and noticed this and I was thinking about returning it but I tested the display model at the ATT store and the same thing. I tested an Iphone 4s and the same thing with the earpiece. I think this is more common than people think because you really have to be in a quiet setting to actually hear it. Thanks

z45123 said:
I am on ATT and noticed this and I was thinking about returning it but I tested the display model at the ATT store and the same thing. I tested an Iphone 4s and the same thing with the earpiece. I think this is more common than people think because you really have to be in a quiet setting to actually hear it. Thanks
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Click to collapse
FWIW, I haven't had this issue at all since the update came out months ago. Maybe they just haven't updated the demo model in the store.

Thanks for the info are you saying you had the issue prior to KitKat and the OTA with KitKat resolved the problem

z45123 said:
Thanks for the info are you saying you had the issue prior to KitKat and the OTA with KitKat resolved the problem
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Click to collapse
Nope, had the issue before VZW did their radio update. No KK update for us yet.

Im on att and wish there was some sort of software patch for this

I have the same issue (internationl LG G2)
Isn't there any fix?

Mr.Kos said:
I have the same issue (internationl LG G2)
Isn't there any fix?
Click to expand...
Click to collapse
Different phone. Best not the LG brand?
Sent from my LG-D802 using Tapatalk

PAGOT said:
Different phone. Best not the LG brand?
Sent from my LG-D802 using Tapatalk
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Click to collapse
The thing is that before this phone I have been using the White one for 6 months and it didn't have this issue.. but 2 days ago I traded it for the Black one and now I don't know what to do.. this thing is so annoying!

rfarrah said:
FWIW, I haven't had this issue at all since the update came out months ago. Maybe they just haven't updated the demo model in the store.
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Click to collapse
whether you'll be kind enough to write a link for what you did two months ago, as you say it is successful and that the problem is solved. I tried to find it but I could not

goran60 said:
whether you'll be kind enough to write a link for what you did two months ago, as you say it is successful and that the problem is solved. I tried to find it but I could not
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Click to collapse
All I did was accept the 12B update. 24A (Kit Kat) is rolling out now, I believe.

I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
 @PAGOT @goran60 @pitsgraft @Mr.Kos

Closed Force said:
I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
@PAGOT @goran60 @pitsgraft @Mr.Kos
Click to expand...
Click to collapse
My ears or better brain adjusted... same way you adjust to every annoying sound after a while. It is there... but you stop caring - hearing it.
I do not believe there is a software fix. If your problem is the one that I described, new hw might help.
But as I said. I adjusted ...

Definitely seems to be hardware problem. If I knew about it earlier I would never connect headphones and charger at the same time. Symptoms: static noise @ approx. 120bpm from both speakers, while phone in deep sleep.
Tried uninstalling v4a drivers, app, poweramp, flashing different kernels, clearing caches, and what so not.
I don't want to raise hope, but I found temporary workaround. I'm on stock kk, and I use g2 tweaksbox and gravitybox to get statusbar aosp quicksetting tiles. There is a compass tile. If I leave it ON there is no more noise. At first I thought that maybe this prevents phone from deep sleeping, but bbs is showing that phone sleeps well. Have not tested standby battery impact yet.

Closed Force said:
I'm sorry for bringing this from dead, but have you guys found any solution for this? Or it's not fixable once it occurs? charging + headphones +v4a developed this bug this evening on my g2.
@PAGOT @goran60 @pitsgraft @Mr.Kos
Click to expand...
Click to collapse
Hi,
Thanks for the remainder, as I noticed latest @dorimanx kernel eliminates this (from v 8) and my itchy fingers installed Viper4Android again and yes I struck my luck the distortion starts again...
My conclusion is an option between have better audio performance in mid to high volume level. But, lived my days with G2 enjoying the distort...
Or uninstall everything about viper4android and listen to flat music beat...
And I choose ingore the distort and drive away with awesome audio performance in my bluetooth car audio....
Cheers,

Hey, do you have xposed? I noticed that if I enable compass in quicktiles, there will be no more crackling. But I'm not sure about battery. So I use this when it's quite, in the evening, and I start hearing cracks, I just turn on compass.

[Q] Noise cancellation sounds terrible

Just after getting my G2 i installed CyanogenMod 10.2 Milestone on it. I started doing some tests to see if CM could be my daily driver, and nothing really seemed to be a deal breaker, except, when i try to record videos (or I'm guessing any other sound recorder) the sound it not really that great. I went back to the stock LG software, and was hoping i only had to stay there until CM fixed the noise cancellation issue. But what do i find, the noise cancellation problem is still there.
I have been looking around here on the XDA forums, (This is my first post btw) and I came across this (what seemed like) amazing mod. http://forum.xda-developers.com/showthread.php?t=2471900 But it might just be me being a droid-noob (Have only had android for 2 weeks now), but i cant figure out how to get this to work, it even bumps up the quality of pictures and videos including other cool tweaks. I have tried installing the .zip file via CWM, but that gave me nothing, also tried installing the cameraapp.apk the thread provided, but it just refused to install.
So please, if any droid-guru can help me make my microphone sound better, (both in the stock software and in CM) i would appreciate it!

Are you using some cover on the G2 ? If so, try removing it as it might cause disturbance to the reference microphone.

SoliCall said:
Are you using some cover on the G2 ? If so, try removing it as it might cause disturbance to the reference microphone.
Click to expand...
Click to collapse
I do not have a cover or case, and I know the noise cancellation is software related. My phone is the D802, the one without a rear-facing microphone, maby that can have something to do with it?

I have the same problem witm my lg g2.After I record a video or use voice recorder the sound freezing and the quality is very poor.I thought that I have only my this problem...My phone is not rooted and I have it from yesterday morning.Today I sow this problem.I made a factory reset and the problem is not solved.Is something that I can do with this issue?

so title should be cm10.2 Noise cancellation, lol
Sent from my LG-D802

bachera said:
so title should be cm10.2 Noise cancellation, lol
Sent from my LG-D802
Click to expand...
Click to collapse
This is happening on stock, CM and PAC-man roms, so its not just a CM issue.

my bad, you can disable it from dialer however, it might be good reason to return your unit
Sent from my LG-D802

bachera said:
my bad, you can disable it from dialer however, it might be good reason to return your unit
Sent from my LG-D802
Click to expand...
Click to collapse
I have thought about that, but I've heard a few other people have this problem as well, and im 99% sure it is software related. Though to every rule there is an exception..

Just some more info. Here is a video i recorded going home from work, and as you can hear the sounds are very "Watery" or "Distorted" as many describe it. (The bad video quality is a combination of my using CM10.2, only recording in 720P and YouTubes bitrate being bad as always)
http://www.youtube.com/watch?v=mgdtWzoQkOU&feature=youtu.be
And no, I did NOT cover up any of the microphones, im 100% sure about that.

PedexGaming said:
Just some more info. Here is a video i recorded going home from work, and as you can hear the sounds are very "Watery" or "Distorted" as many describe it. (The bad video quality is a combination of my using CM10.2, only recording in 720P and YouTubes bitrate being bad as always)
http://www.youtube.com/watch?v=mgdtWzoQkOU&feature=youtu.be
And no, I did NOT cover up any of the microphones, im 100% sure about that.
Click to expand...
Click to collapse
yep, that's just this phones awful audio recording here. it's god awful. my htc rezound did the same thing, yet all the following phones i had (s3, DNA, gnex, S4) didn't do this. so it's like a 3 year old problme that LG just can't manage to fix. sigh.

jayochs said:
yep, that's just this phones awful audio recording here. it's god awful. my htc rezound did the same thing, yet all the following phones i had (s3, DNA, gnex, S4) didn't do this. so it's like a 3 year old problme that LG just can't manage to fix. sigh.
Click to expand...
Click to collapse
Then how can you explain many of the video tests on YouTube does not have this problem..? It just seems strange.
Sent from my LG-D802 using Tapatalk

PedexGaming said:
Then how can you explain many of the video tests on YouTube does not have this problem..? It just seems strange.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Video uses the rear mic for audio zoom. Not even sure if it cancels as well like the top. Verizons model ONLY has a top. I have no distortion or watery sound when using stock recorder or on video. I however do get dead silence between some sounds, very good cancellation, sometimes a bit too much. Voice Privacy in dailer has NOTHING to do with voice cancellation. It is an algorithm used to encrypt voice communications and is worthless being hacked long ago. VS980

Steamer86 said:
Video uses the rear mic for audio zoom. Not even sure if it cancels as well like the top. Verizons model ONLY has a top. I have no distortion or watery sound when using stock recorder or on video. I however do get dead silence between some sounds, very good cancelation, sometimes a bit too much. VS980
Click to expand...
Click to collapse
I have the d802, and that does not have rear mounted microphone. So maybe it is just some bad optimization. There has got to be a way to disable the noise cancelling microphone, or use it as a secondary mic.
Sent from my LG-D802 using Tapatalk

Okay..
So basically every rom out there for the G2 has terrible sound when it comes to the microphone, but there is a fix, i'm sure!
A few weeks back i downloaded the AOSPA 4 rom for the G2 and installed it, and guess what, it removed the noise cancellation!
But after the rom was buggy here and there, I decided to live with the bad sound on CM 10.2.
Now a few weeks has gone by, and I wanted to try out the updated AOSPA 4 rom, but what is diz, the sound is terrible!?
So it seems like the whoever is in charge of the AOSPA rom for the G2 has brought back the horrible sound.
Now is there a way to get the microphone profiles from one rom over to another? I have the old AOSPA 4 rom, with the working sound on my computer, and I want to take the microphone profile, and save it, so that i can manually add it to any other rom i download in the future, because I know that roms like CM probably wont update the mic profile for one specific phone.

Hey there, I just got myself LG G2 D802 and I find the noise cancellation in videos to be extremely annoying. Do you guys know if there is a fix to it yet? Something to disable it would be awesome.

bump

Might be a HW fault or y'all are being too sensitive videos recorded with my D802 have great sound.
Sent from my LG-D802 using xda app-developers app

Well, I envy you then Here is sample from my phone (excuse my english, it is not my first language):
CLICK
In the first second you can hear 'normal' sound, then it goes down. You can hear my voice very well, so the quality of it is fine, but then you can't hear very well the scratching sounds (it cuts in and out).
And here is a source file: CLICK
Could it be really a hardware issue? Should I return the phone?

Bumping this in hopes there's been some progress on this subject? I returned two Lg G2's due rto this issue, so its definitely an issue with the phone. Thanks

sulla65 said:
Bumping this in hopes there's been some progress on this subject? I returned two Lg G2's due rto this issue, so its definitely an issue with the phone. Thanks
Click to expand...
Click to collapse
guys, anybody, Im bumping another thread just to get this issue alive, im going insane with bad recordings, I will throw the phone at the wall

Bad Speaker? crackling... :(

Hi all. Just got my Moto X Pure few days ago. But I noticed that my speakers are cracking at certain sounds. Specially playing the ringtone "Zeta", crackling occurs. Not clear. Does not happen with every sound. Thinking its a defective in my phone. Can you test yours playing the Zeta tone and let me know. Thanks!

I can achieve the same crackle playing that tone ONLY at max volume. I tried different audio settings (balanced or bassboost or off) all crackle at MAX volume.

Thanks. But my does not matter if its in max volume. Thanks for the reply. Moto X Pure, Returning....
PS; My Moto X2nd same ringtone, NO Problem at any volume.

robjbw said:
Thanks. But my does not matter if its in max volume. Thanks for the reply. Moto X Pure, Returning....
PS; My Moto X2nd same ringtone, NO Problem at any volume.
Click to expand...
Click to collapse
I posted on the official forums about this problem and already got one reply: https://forums.motorola.com/posts/c751a88e77?commentId=981431
I chatted with Motorola support and they had me run through some TSing steps: Reboot, clear cache, factory reset
The chat support couldn't look up my IMEI for some reason, so they gave me a case number and have escalated it. I should get a call in 24-48 hours.
I'm not sure if I even want to return it if this issue is widespread. No sense in returning only to receive a phone with the same problem or perhaps MORE problems.

At Max it does have some crackling but at one step below it doesn't, and it's still better than the next best thing you can get, due to it's front facing speakers. Remember it's a phone. Spend money on a wireless speaker or headphones, this isn't supposed to be your personal boombox.

nikeman513 said:
At Max it does have some crackling but at one step below it doesn't, and it's still better than the next best thing you can get, due to it's front facing speakers. Remember it's a phone. Spend money on a wireless speaker or headphones, this isn't supposed to be your personal boombox.
Click to expand...
Click to collapse
That sounds an awful lot like "you're holding it wrong". I've owned a lot of Android phones and none that I remember had it this bad or even close.
If Motorola doesn't want me using the phone that loud, they should not allow me to increase the volume that much. They may simply need to lower the gain with a software update. Until I know for sure that pretty much everyone has this problem, I'm going through Moto's support channels for a resolution.

Looking at the mixers_path.XML file, the gains do seem to be rather high.
Sent from my XT1575 using Tapatalk

carlz28 said:
Looking at the mixers_path.XML file, the gains do seem to be rather high.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I have not tinkered with that file or the settings within before. A quick Google seems to suggest that screwing with those settings can cause similar distortion. Sounds more and more like something they'll have to tweak in an OTA.

illogic6 said:
Sounds more and more like something they'll have to tweak in an OTA.
Click to expand...
Click to collapse
Yes, and to be honest i never have my speakers on max volume but i understand its frustrating for some.

illogic6 said:
I have not tinkered with that file or the settings within before. A quick Google seems to suggest that screwing with those settings can cause similar distortion. Sounds more and more like something they'll have to tweak in an OTA.
Click to expand...
Click to collapse
It may be the eq settings. Do you have it enabled?

lyricalsoul5 said:
It may be the eq settings. Do you have it enabled?
Click to expand...
Click to collapse
I have had it enabled as it comes enabled by default. While troubleshooting this problem I discovered this feature and disabled the EQ in the sound settings menu. It mitigates the crackling but doesn't make it go away entirely.

Sorry if it's happening ALL the time even at low volumes but just about any speaker system cranked up to full volume will snap-crackle-pop unless you are running very expensive speakers with very powerful, clean amplification! I mean come on...can we even call what they put in a cell phone a "speaker"?? Maybe if you were the size of a grasshopper you could call them "speakers"!

jaseman said:
Sorry if it's happening ALL the time even at low volumes but just about any speaker system cranked up to full volume will snap-crackle-pop unless you are running very expensive speakers with very powerful, clean amplification! I mean come on...can we even call what they put in a cell phone a "speaker"?? Maybe if you were the size of a grasshopper you could call them "speakers"!
Click to expand...
Click to collapse
None of my other phones do it. This isn't a budget phone either. Hell my Moto G doesn't do it.

So is this happening on ALL these new phones...(don't have mine yet...it's being shipped right now) or is this just happening to a random few?

jaseman said:
So is this happening on ALL these new phones...(don't have mine yet...it's being shipped right now) or is this just happening to a random few?
Click to expand...
Click to collapse
https://forums.motorola.com/posts/c751a88e77
Moto staff have noticed the thread and verified that even their phone does it.

illogic6 said:
https://forums.motorola.com/posts/c751a88e77
Moto staff have noticed the thread and verified that even their phone does it.
Click to expand...
Click to collapse
YUK...I hope it doesn't bother me! While this is not my first Moto phone it is my first unlocked "almost" vanilla Android phone. I really want this thing to be GREAT!
---------- Post added at 12:37 PM ---------- Previous post was at 12:28 PM ----------
If this issue is so wide spread WHY DIDN"T EVEN ONE REVIEW say anything about it???? Did they all get different phones? Is this a batch issue like we have seen on many threads about many phones like the S6 scratch debacle?

jaseman said:
YUK...I hope it doesn't bother me! While this is not my first Moto phone it is my first unlocked "almost" vanilla Android phone. I really want this thing to be GREAT!
---------- Post added at 12:37 PM ---------- Previous post was at 12:28 PM ----------
If this issue is so wide spread WHY DIDN"T EVEN ONE REVIEW say anything about it???? Did they all get different phones? Is this a batch issue like we have seen on many threads about many phones like the S6 scratch debacle?
Click to expand...
Click to collapse
Probably because it's easy to miss. It only seems to happen at max or near max volume and with only certain sounds. It might also only be 10% of the phones or something have it. It would be very easy to have one of the 10% and not notice unless you're looking for it.
It's not a huge deal at all... don't get me wrong. I'm particular about my phones though, so it is enough for me to consider looking elsewhere.
I tried to capture it on video, but it doesn't pick up well. It is worse in person. https://vid.me/tavk

Well I couldn't hear anything bad through my laptop with headphones on so I hope it is tolerable. TY

Well for me, I have to bring the volume down 4 notches so theres no rattle. Another thing I noticed is that when choosing a notification sound, between each choice, theres crackle and pop coming from my speaker. Weird. Also, rattle is from top speaker only. Seems like for ringtones, the phone uses both speakers, but only through the bottom for notifications. When playing music, even at maxx volume, i don't notice the rattle. Well, as much as I love this phone, i think I'm returning it. Since its a widespread problem, maybe the next revision, they "will" install different speaker. Guess the wait for N5x begins for me.

robjbw said:
Well for me, I have to bring the volume down 4 notches so theres no rattle. Another thing I noticed is that when choosing a notification sound, between each choice, theres crackle and pop coming from my speaker. Weird. Also, rattle is from top speaker only. Seems like for ringtones, the phone uses both speakers, but only through the bottom for notifications. When playing music, even at maxx volume, i don't notice the rattle. Well, as much as I love this phone, i think I'm returning it. Since its a widespread problem, maybe the next revision, they "will" install different speaker. Guess the wait for N5x begins for me.
Click to expand...
Click to collapse
same..shame of you motorola

Huawei Nova Plus Recording sound is so low.

hello xda community.
I bought my Nova Plus about 2 weeks ago for 309$, before this phone I was using my Note 4.
This phone is more faster and better than my note 4 but there is a problem with.. Sound recording, video recording anything with recording sound is really bad. the Microphones for calling is really good there are no problem with them but when I try to record a video the sound is really low and cuts a lot.
I took it back to the shop and tried 2 other phones they were just like that... DO YOU KNOW HOW TO SOLVE IT ?
I think it might be a problem with the noise cancellation.

Kelium said:
Hi,
Mod Edit
Click to expand...
Click to collapse
and why all this agressiveness ? dude chill

Kelium said:
Hi,
Mod Edit
Click to expand...
Click to collapse
Why would you even bother to reply then?

Kelium said:
Hi,
Mod Edit
Click to expand...
Click to collapse
did you eat your pablum this morning ?...
I say bigger is better so...and its everyones choice !
back to the phone...i agree that sound on video is low and mediocre...maybe it will be fixed with Nougat or EMUI 5.0...Theire aware of the problem...and hope theyll find a fix for this

virusdunil said:
did you eat your pablum this morning ?...
I say bigger is better so...and its everyones choice !
back to the phone...i agree that sound on video is low and mediocre...maybe it will be fixed with Nougat or EMUI 5.0...Theire aware of the problem...and hope theyll find a fix for this
Click to expand...
Click to collapse
hope they fix it

Same here any fix for this problem ?

mhd.abbas.94 said:
Same here any fix for this problem ?
Click to expand...
Click to collapse
NO I cannot find any solutions. I took it to the huawei Service and they flashed the framework again but it didn't fix it.
they told me it might be a software problem.
Android 7.0 will be launched for it lets hope they fix it.

No sound while recording video

Hi there, I'm having trouble with my Nexus 6P. When I record a video using the Google camera, Snapchat or Instagram there is no sound in the video. Well, there is but it's like a Shhh sound, like a damaged mic. The thing is, that this only happens while recording video, the mic works fine during phonecalls, recording WhatsApp voice notes or using voice command in the Google App. I don't know if this is a hardware or software issue. I think the mic that is right below the camera may be damaged (recently my phone got dirty with Engine Oil, I cleaned it right away but I don't know), but since I recently also updated to the latest beta 7.1.2 it may be a software problem too. I hope you can help me out here, not being able to record videos properly is killing me. Thanks in advance.

I think it is a software issue. I have the same problem and I just updated to 7.1.2 as well.

OMG I'm not the only one! I hope it's software then... Have you tried to fix it or you're planning on just waiting for an update?
joshvader8 said:
I think it is a software issue. I have the same problem and I just updated to 7.1.2 as well.
Click to expand...
Click to collapse

simondva said:
OMG I'm not the only one! I hope it's software then... Have you tried to fix it or you're planning on just waiting for an update?
Click to expand...
Click to collapse
Well! It looks like I'm waiting. I just tried to flash back to the official update and the recovery mode said "Cannot flash back to older build." Looks like we are pretty much stuck with a phone that cannot make phone calls unless we completely wipe all data.

joshvader8 said:
Well! It looks like I'm waiting. I just tried to flash back to the official update and the recovery mode said "Cannot flash back to older build." Looks like we are pretty much stuck with a phone that cannot make phone calls unless we completely wipe all data.
Click to expand...
Click to collapse
Wait but, I don't have any issues with phonecalls, recording voice messages or Google voice commands... The problem is only when trying to record video with any app (no audio on recorded videos)!

simondva said:
Wait but, I don't have any issues with phonecalls, recording voice messages or Google voice commands... The problem is only when trying to record video with any app (no audio on recorded videos)!
Click to expand...
Click to collapse
Oh really? Mine is jacked up across the board. I don't have audio in videos or calls. I should've noticed you only mentioned videos. That's interesting.

Same issue
Hey I'm actually in the same boat as the original poster. Ever since the 7.1.2 beta I have no sound to my videos. If I hold the speaker to my ear I can hear the "ssshhhh" noises though. Everything else seems to work fine. Ex. Calls. Google. Voice recording. From reading online I was really scared my mic below my camera blew or was damaged but I'm really hoping it's just a software issue. If anyone has found a workaround or solution to this problem I would love to hear it.

Clear cache and data of camera apo

lukeet said:
Clear cache and data of camera apo
Click to expand...
Click to collapse
Unfortunately, this doesn't work. And the problem extends to all video recording apps such as Snapchat and Instagram... I have just updated to the final Android O version released today but the problem persists.

simondva said:
Unfortunately, this doesn't work. And the problem extends to all video recording apps such as Snapchat and Instagram... I have just updated to the final Android O version released today but the problem persists.
Click to expand...
Click to collapse
Have you ever opened up the back cover? I have the same issue and the problem in my case is that I never tried to record video on the phone until after I've replaced the back cover so I don't know if it had something to do with my repairs. I plan on opening up the back soon to replace the battery and will wiggle the wires around when it is open. I think this is a hardware issue as I've tried every software fix. Might be just a bad batch of phones because we've come to realize the QC might not have been the best as seen with the early shutdown and bootloop issues.
Sent from my Nexus 6P using Tapatalk

armyav8tor said:
Have you ever opened up the back cover? I have the same issue and the problem in my case is that I never tried to record video on the phone until after I've replaced the back cover so I don't know if it had something to do with my repairs. I plan on opening up the back soon to replace the battery and will wiggle the wires around when it is open. I think this is a hardware issue as I've tried every software fix. Might be just a bad batch of phones because we've come to realize the QC might not have been the best as seen with the early shutdown and bootloop issues.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I haven't yet, but please let me know how it turns out for you. I have tried to find the mic online to try to replace it but I think is soldered to the board...

simondva said:
I haven't yet, but please let me know how it turns out for you. I have tried to find the mic online to try to replace it but I think is soldered to the board...
Click to expand...
Click to collapse
Today I went to a repair shop and they told me that the second mic was in good condition.. That it must be software related... I am going to root and wipe the system entirely to see if the problem goes away.. Will update as I finish.

simondva said:
Today I went to a repair shop and they told me that the second mic was in good condition.. That it must be software related... I am going to root and wipe the system entirely to see if the problem goes away.. Will update as I finish.
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I have same issue now on 8.0. worked good on noughat but now it sucks. That said, using cinema fv and selecting external mic works. Just sucks having a different app
Sent from my Nexus 6P using Tapatalk

pickupman66 said:
I have same issue now on 8.0. worked good on noughat but now it sucks. That said, using cinema fv and selecting external mic works. Just sucks having a different app
Sent from my Nexus 6P using Tapatalk
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That's for suggesting Cinema FV, I changed the audio source to external and was able to record video with sound. But agreed that it sucks to have to purchase an app to make it work.
Sent from my Nexus 6P using Tapatalk
---------- Post added at 12:41 AM ---------- Previous post was at 12:38 AM ----------
simondva said:
Today I went to a repair shop and they told me that the second mic was in good condition.. That it must be software related... I am going to root and wipe the system entirely to see if the problem goes away.. Will update as I finish.
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Did starting fresh fix it for you? I switched out my battery and inspected everything while I had the case opened and also couldn't find any sign of issues with the mics. So as you suggested, it is most likely software related.
Sent from my Nexus 6P using Tapatalk

Repair shop
This happened to my 6p about 6 months after I bought it. I took it to the Huawei official repair shop in Singapore and they said it was water damage (I have had no incidents with water). Even better, they said it was not under warranty because of the water damage and that it would cost US$700 (more than the phone brand new ) to replace the screen and motherboard. I am suspicious that they had no idea what the issue was and were going to try and replace everything in hopes that it would fix it. I mean why else replace the screen when the audio isn't being recorded in the camera app only?

Hardware issue
If there is no audio in video, its probably because the audio mic for video recording just below the camera bump is damaged. The device has seperate mic for video. And a mic integrated with the lower speaker is for phone calls and ok google hotword.