Database Users

Really trying my best to like this tablet

I'm writing here out of frustration that I've been having with the Acer Iconia.
So I got the tablet about like early last week when it went on sale at Target. The tablet of course came with 3.0.1 and I waited a few days for it to receive the 3.1 update but it always gave me the "your device is up to date" thing. Ok fine so I'll just install the update myself so I updated to the latest version (4.010.11) using the update.zip method. Yay so now I have 3.1!
But of course the problems aren't over.
Before and after the update I had problems with WiFi (unable to connect because of looping) and I'd usually be able to "fix" this problem by resetting my router and modem. But what about when I go to college or any outside public place? I won't be able to go to them and ask them to reset their damn router -___-.
And the other annoying problem: the mic. Yes I've searched about the mic problem and looked at every thread that was created about it. It has to do with the noise canceling, etc. But I can't really video chat when the mic has crappy quality. Ok so I decided to go back to Target and exchange it for a new Acer Iconia (which I did yesterday).
When I got it and opened it, it seemed to be packaged a bit differently than the older tablet and seemed a bit newer (in comparison to the old packaging). And as soon as I connected it to my WiFi, an update appears!!! Cool so as I'm setting up the tablet, 3.1 is downloading in the background. Once it's done and the Tablet resets, everything seems cool. I try out the front cam using the stock Camera app and there was a moment where the camera only showed some odd green screen (as if it was unable to connect to the camera) and in a few seconds everything was cool. I even tried the mic and it was much better. I took it out with my to my friend's place and was able to connect to his internet with no issues. And then I went home and connected to my WiFi and once again it did the looping issue . I tried ignoring it and just reset my router (I tried assuming that it was my router's problem since my computer also has issues sometimes when it comes to reconnecting to WiFi after it turns on from sleep mode).
So then I go to sleep and wake up this morning. I decide to check for an update on my tablet for lulz and to my surprise there was another update (4.010.13)! Go through the update process with the power plugged in, android gear thingy keeps going, and the bar looked like it stopped moving 95% of the way and the tablet reset. So then it turns on and it says that all apk have been loaded but I don't see the "update successful" msg. But then I check "about tablet" and it appeared that it had updated successfully. *whew*
But of course another problem appears. Remember how the front camera had a slight moment? Well I tried using the front camera and it gave me that same green flickering screen and wouldn't show. Once again it appeared to have a problem connecting to the actual hardware camera. I tried force closing the camera app and opening it again but it didn't fix anything. Tried closing and opening the tablet but it didn't fix the problem. Tried pressing the reset button but that didn't fix it. And of course I decided to reset the whole thing but that didn't fix it! And I tried using the front cam with the Google Talk app and it still didn't work (still gave me the green flickering screen).
BLAH! Should I exchange the tablet for another Acer Iconia or just give up on it and get a different one? I honestly like the build of the tablet and all the features it offers (like the ports) but those issues are just stopping me from fully enjoying the tablet and being able to use it for the purposes I got it (video chatting, WiFi, etc.)
EDIT: Here's a video of the problem: http://www.youtube.com/watch?v=TuAhgWQgCq0&feature=channel_video_title (Ignore the "4.010.13" in the title. I didn't mean to say that all 4.010.13 tablets will have this problem; only meant that my tablet was on 4.010.13)

I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.

goodintentions said:
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
Click to expand...
Click to collapse
I understand and respect your good intentions. I'll think about it through out the day and I might exchange it for another Iconia. If another problem arises then I'll just check out another tablet.
Also I added a video of the problem at the bottom of the original post up there ^^^

The wifi issue was an atrocity that affect(s) a lot of people. Mine did it one time right after the 3.1 update, I did a fix on the tablet and it never has done it again, and since the latest update hopefully won't.
It does appear to me that something is wrong with your camera however. Mine has never done that and it does not appear to be a software issue. I think there's something physically wrong with the front facing camera - loose connection or something.

eh maybe the stockboys took their liberties with stock the shelf with iconia. Maybe just have the manager open one up with you and check those eature out before you leave the store. Mine has been great.
All the honeycomb tablets have their issues and run the same hardware so your not missing out leaving this tablet or keeping it. only thing is atleast the xoom gets updates fast(if your subcribing to verizon but the wifi version is not that far behind anywhos)

I keep hearing people complain about the mic, luckily that isn't an issue for me though as I don't use my tablet for video or audio chat anyways And surprisingly I haven't had the WIFI issue either, it has worked like a peach all the way from the start. The only issue I've had with my tablet has been the fact that it took Acer forever to release EMEA_GEN3 firmware update, nothing else so far.
Maybe I've just been lucky?

After watching your video, i can say is a hardware fault. Exchange again the tablet and check on the store that everything works. Mine works wonderful and I love this tablet.

I have two Iconia tablets and confirmed that both cameras in each tablet work in 4.010.11 and 4.010.13.
I've also not had an issue with wifi. If this is an ongoing issue, it might be an incompatibility with your router.

For the camera, most likely hardware defect, mine doesnt have that problem. For the wifi, however the update supposedly fixed it, but if you have the same problem as I do, root your device (its easy!) And download an app like es file explorer and go into the settings and enable both root settings. Turn off wifi, and in es file explorer delete both files in /data/miscellaneous/dhcp. Sounds like a pain but it really only takes thirty seconds and fixes it for a few days. As for replace versus a different unit, I recommend getting another iconia. I compaired all of the tablets hheavily, and all of them have their issues. The iconias issues, however, are by far the easiest to deal with
If this post was helpful, give thanks

I to have had not one issue with my tab. Well other then a few things I screws up.that camera issue looks like bad hardware or the cable from the can to system board is loose.I did drop my tab and found the connectors inside were not secure for video.I took mine apart. Take yours back since you just got it.tell them to get you one from a different box or take it back to a diffrent target store.
I once bought a awesome TV from Walmart I returned 4 of them was going to get a fifteenth brand but decided one more try.I went across bridge into Jeff Indiana walmart exchanged it. And never one sec trouble was a bad batch at the walmart 3 miles from my home.
Sorry for such a long story in blonde giggles

Just like every other product in life, sometimes we get lemons - not just lemons, rotten lemons.
Your A500 may be an example of a rotten lemon. No way to even turn it into lemonade.
You said you've done a factory reset and you're on the newest build of software, there's basically nowhere else to turn and nothing else to do. As a customer, you've done your part. I would say, do an exchange and as I think I glimpsed someone else mentioning, open it up and use it at the store. Check for hardware faults. Mind you, slow GPS locking and Wifi issues may not necessarily indicate a fault, but that camera issue definitely does.
That is of course, IF you want another A500 anyway. At this point, no one here could blame you if you wanted to try on something else. In your place, I probably would. Once bitten, twice shy. I give every brand 2 chances when it comes to a product. If I end up getting 2 duds (and I've only had this happen ONCE) that's where I draw the line and I gladly move on to something else.
Good Luck and whatever you decide to do, hope to hear from you again with your results...either loving on a new tablet, or loving on a working A500.

WOW Sorry to hear you have had so many issues. I bought my wife one for reading and web surfing for her birthday and she and my daughter got me one for my birthday. My kid has a Galaxy and she had some of the issues you have had with the acer. Granted she works at best buy and they had some issues with that lot she had bought hers from. I have khad the wifi issue at first and went to the acer web site and installed the fix from them before i had rooted mine. At first i had to do the reset thingy with a small paper clip. But have not had any other issues than that. I would do the return thing at a diffrent store maybe you got into a bad lot. I hope it changes for you.

Do a double reset (paperclip in the reset hole with power on) and power cycle. Then restore the factory settings under the security menu, which will also wipe all your settings and data. This solved all the probs my son was having in his A500.
Sent from my A500 using XDA Premium App

Freeze & WiFi

So I have the known freezing problem, where it freezes and have to reboot.
Well started having WiFi issues as well, ****ty connection, to having to turn off and turn back on the connection because it wouldn't work at all. This is related to the freezing problem correct? Also, how does it seem to be getting worse? Shouldn't it just be the same until they send an update?
Yes, I have tried all suggestions options.

From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?

TheGrayHatter said:
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
Click to expand...
Click to collapse
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?

bmancell said:
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
Click to expand...
Click to collapse
Hmm, if your device does suffer from light bleed, then it should be reproducible (In my opinion).
To try and reproduce it I would do this:
Turn brightness all the way up and disable the AUTO setting
Download the app, Display Tester, from the Play store (There is a myriad of similar apps, find one for you)
Optional: Check for dead pixels by cycling through the colors
Get to the black preset and see if you notice any shades of white coming through. If the black is consistent with the remainder of the screen, then no bleed. If not, they you may have some
Truth be told, I've read many posts in-which people complain how this is their Nth unit. If you feel that the minor bleed ruins your experience with the device, then return it. If not, then enjoy it! My personal opinion is to keep the device and not risk receiving a device with greater issues. And with the wifi lag, are you using Chrome as your browser? If so, I would try boat Browser (Flash Support) or Dolphin Browser with Jetpack. If that solves the WiFi issue (credentials) then there you go! If it doesn't then you can always try flashing a ROM or Factory Resetting. Good luck! :good:

I will try that out.
And with the browser, it's not just the browser with issues, other internet apps do have issues as well.
*update
I tried the test, and it seems there are two small areas at the top right side of the screen. I can only see it on black, so it does not wreck my experience.
Something like this, does it get worse? The year warranty that it has, is this something they will fix/replace?

I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11

ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
You talking about the tablet itself, or in my router settings? How would I do that on the tablet?
I checked my router, it's on Channel 6, so not going to help me.

You should be able to change the channel, but I don't see a correlation between the two.

ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
Click to expand...
Click to collapse
Changing the wifi channel may help, it would depend on your network and the networks around you though.
I've had the same issues with wifi it's an absolute nightmare. I thought my first tablet was genuinely faulty since I couldn't find too many complaints here about the wifi. However the replacement I have been sent is the same. I'm not sure if it's an issue with 4.2 and certain routers but I had the wifi drops, and more annoyingly I had poor wifi signal that would frequently drop to no bars and cut the video I was watching at the time. Very frustrating.
I have not had a chance to test my nexus 4 however the wifi reception on that is pretty poor too while my old desire hd is fine so I'm sure it's android. Not sure how long it's going to take for a fix of any kind, there are a few reports on the Google submission page with a lot of replies.
Best thing to do is to submit a bug report to Google. At the very least it may get them to actually acknowledge that there is a problem with jelly bean.

Yeah it's starting to pass me off, it's getting worse by the day. Almost unusable.
Not sure if I should send back or wait for update.

[Q] Nexus 10 wifi and bluetooth not working on 4.3

Does anyone have this same problem? I already did factory reset for about 6 times. wipe cache and dalvik but still, the issues are still there. the wifi keeps on dropping and so slow compared to 4.2.2. sometimes it stuck downloading on play store, and takes too long to load on email. The wifi bar is full and blue, so I don't know why this happens. The bluetooth also does not work with my n7000. Whether sending or receiving files. It just shows error. I'm on stock 4.3 with root. Issues are there with or without apps installed. Can anyone help? Thank you! I'm also wondering if other nexus 10 users have this problem since I read some don't. I'm really frustrated with Google, I waited 8 months for Google to fix surfaceflinger and now WiFi and Bluetooth do not work like it used to. I'm never satisfied with this device, I wish I hadn't bought their product. A waste of money and time!
I don't know if this is double post, if so please tell so I can delete.

Im having wifi issues. I will connect at 130mb for like a min and then it drops to 24 and stays there. It will also go from showing full bars and barely load anything and then drop to 1 or 2. I take my wifes nexus 7 and she has no issues with it. I keep doing searches every day to see if more people are having this problem. Im using a asus rtac66n router which im only a couple feet away from

Same exact problem on galaxy nexus with 4.3. Problem from earlier android version is back!

Try changing the channel bandwidth from default 20/40MHz to 20 MHz only.

After trying for a week, it seems like custom rom (vanilla rootbox) fixed both of my issue. Both wifi and bluetooth now work. And my wifi is now fast just like in 4.2.2. However, surfaceflinger seems not fully fix yet. I still experience ram issues like apps keep on restarting until I need to reboot to clear ram. Anyway, it's still worth a try. I would recommend you to try vanillla rootbox maybe it could help you!

MartiniGM said:
Try changing the channel bandwidth from default 20/40MHz to 20 MHz only.
Click to expand...
Click to collapse
Ok, I'll try that. Is the theory here that bluetooth interferes with the wider band?

L5 II 3G Data won't connect after wifi usage

First of all, hello ! I'm new around here and I just stumbled upon a problem I guess on my new phone ( the L5 II E460 ) so I decided to ask your opinion on this one cause I don't have that big knowledge about smartphones and androids to be honest
The thing is: Sometimes when I use the wi-fi connection home and toggle between the 3G data connection from once in a while the 3G Data stops working.The wi-fi connects back without no issues but if I switch to data it won't show the 3G sign up or H and I can't access anything unless I restart the phone, then everything goes back to normal ( to be honest this happened to me only twice and I have the phone since a month but it's still frustrating and first I thought my phone may be broken but after a little google search I found out that many people have this problem )
What other solutions are to stop this " problem " or whatever it is to occur again ?
Thanks.

So,no one nothing?

PeterHaze said:
So,no one nothing?
Click to expand...
Click to collapse
I toggled multiple times just to try what you reported but it didn't happen to me.
Did you update your firmware? I also recommend also a full-wipe:
1 Turn the power off.
2 Press and hold the Power/Lock key + Volume Down key + QuickButton.
3 When the LG Logo appears on the screen, release all keys.

I didn't do any firmware update atm, it's still the Jelly Bean 4.1.2
It doesn't happen often,only from time to time and the airplane mode on and off toggle seems to resolve the problem so I'm guessing there is some problem between the wifi and data settings sometimes.

PeterHaze said:
I didn't do any firmware update atm, it's still the Jelly Bean 4.1.2
It doesn't happen often,only from time to time and the airplane mode on and off toggle seems to resolve the problem so I'm guessing there is some problem between the wifi and data settings sometimes.
Click to expand...
Click to collapse
Do the update (through software update in your phone). It stays at Jelly Bean 4.1.2 it's just an update to it. Maybe it solves your problem, as it may have been a known bug. I've updated and I don't have your problem, maybe it was solved. Also do a full wipe afterwards.

Ditto... almost!
mircea89fzr said:
Do the update (through software update in your phone). It stays at Jelly Bean 4.1.2 it's just an update to it. Maybe it solves your problem, as it may have been a known bug. I've updated and I don't have your problem, maybe it was solved. Also do a full wipe afterwards.
Click to expand...
Click to collapse
I have the LG-E460 (L5 MkII) and JB 4.1.2 updated to May 28th 2013. It is just 10 days old so I have 4 days left to decide to keep or return. This is my 1st ever smartphone, so I am without any doubt a NOOB in more ways than one.
If I understand correctly, my problem seems to be similar. If I am updating the weather, twitter or facebook etc, using my home wi-fi, every now and then I get a message "Network Unavailable", despite FULL signal on my network, and the only way to restore it is to turn Wi-Fi off, then on.
It seems to work just fine by leaving Wi-Fi off, thereby using the mobile data permanently.
Could this possibly be anything to do with the type of network in use? ie, WPA2-PSK etc?
Regards to all,
Mike

MLHiFi said:
I have the LG-E460 (L5 MkII) and JB 4.1.2 updated to May 28th 2013. It is just 10 days old so I have 4 days left to decide to keep or return. This is my 1st ever smartphone, so I am without any doubt a NOOB in more ways than one.
If I understand correctly, my problem seems to be similar. If I am updating the weather, twitter or facebook etc, using my home wi-fi, every now and then I get a message "Network Unavailable", despite FULL signal on my network, and the only way to restore it is to turn Wi-Fi off, then on.
It seems to work just fine by leaving Wi-Fi off, thereby using the mobile data permanently.
Could this possibly be anything to do with the type of network in use? ie, WPA2-PSK etc?
Regards to all,
Mike
Click to expand...
Click to collapse
I experience wi-fi connection losses too, but not that often and I can live with it. If it's too often for you, return the phone as it is a bug. Others have reported it too (see the lg uk website for our phone).

mircea89fzr said:
I experience wi-fi connection losses too, but not that often and I can live with it. If it's too often for you, return the phone as it is a bug. Others have reported it too (see the lg uk website for our phone).
Click to expand...
Click to collapse
This is, sadly, the conclusion I have come to. Apart from this one issue, I love the phone and it was the only unit at this monthly price-point that, in reviews anyway, was any good! The other handsets were Samsung Galaxy Ace, HTC Desire C and Huawei Ascend Y201.
I know reviews are not always the best way to choose but, out of the four, the L5 seemed to be "the one" for me, particularly after reading users reviews and studying the spec. sheets for all.
I'm trying to save money, not spend more, so the L5 will have to stay. Because it is new to me, I'm using it WAY more than is normal, just to get to know it, so in normal use I can probably put up with it.
Thank you for letting me rant on; and thank you for a great site.
Best regards, to all,
Mike

MLHiFi said:
This is, sadly, the conclusion I have come to. Apart from this one issue, I love the phone and it was the only unit at this monthly price-point that, in reviews anyway, was any good! The other handsets were Samsung Galaxy Ace, HTC Desire C and Huawei Ascend Y201.
I know reviews are not always the best way to choose but, out of the four, the L5 seemed to be "the one" for me, particularly after reading users reviews and studying the spec. sheets for all.
I'm trying to save money, not spend more, so the L5 will have to stay. Because it is new to me, I'm using it WAY more than is normal, just to get to know it, so in normal use I can probably put up with it.
Thank you for letting me rant on; and thank you for a great site.
Best regards, to all,
Mike
Click to expand...
Click to collapse
Well, I haven't found a cure, but I have found a way round it!
It would appear to be WPA that's causing the intermittent, but common, "No Connection" message... I changed to WEP and it has now been perfect for over 24 hours.
I think I've got this right: in WEP a "key" is only sent at the outset! With WPA, a key is generated every so often and it must be that which is upsetting the L5 and causing it to "have a fit"
Any thoughts would be welcome... I do know the pitfalls of using WEP, but it has proved a point... at least I think it has.
Regards,
Mike

Buffering problems with Twitch

The twitch app will stop streaming after a minute or so. The problem pertains in other apps as well as in chrome. Found a thread on reddit (can't post link because just registered)
there AT&T sent an update and that solved the issue. I am in Europe and my phone is from another EU state. Is there any fix for me? I believe this is a wifi issue as this doesn't happen when on LTE/3G. I haven't received any updates since I got the phone a week ago. Netflix seems to be working fine.

Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.

youngniggapreach said:
Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.
Click to expand...
Click to collapse
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.

TeamSlayr said:
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.
Click to expand...
Click to collapse
Nope. This problem is exclusive to s7/s7 edge. There's a couple other threads like this around the web, as well as many other that report wifi issues.

I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.

Smoug said:
I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.
Click to expand...
Click to collapse
Yes, this is exactly how it goes down. Soon as the buffering starts some other apps (neflix, instagram) also don't seem to be working. Normally, I wouldn't reconnect to wifi, but just wait for a minute or two instead.
Now, I've been travelling a lot lately and I noticed that the problem doesn't occur everywhere. Once I was even able to watch twitch for 3-4 days without any interruptions, some other places I was not able to watch it at all, but that was mostly due to ips. So, I suppose it could be a router/ap incompatibility issue, which seems pretty strange as the problem only appears in twitch. What I've also noticed is that if you set quality to high rather than source you can go on for much longer without buffering.
I've received 2 updates (from samsung i guess) since I started this thread. First update about a month ago (some 350mb) didn't fix anything. Second (19 mb) just yesterday, haven't had the time to check properly yet.
The only more or less real solution thaat I found so far is outing the stream to VLC with the TC viewer app (I'd tried doing the similar procedure with mx player and other twitch apps with no success). And if you do that you can even notice where the buffering is supposed to occur, but instead vlc just stops video for a second and continues streaming like nothing hapenned.
So far this whole thing is a mystery to me, but connectivity issues are pretty common with the s7/edge. For example randomly dropping mobile data for prolonged periods of time (~30 minutes) hapenned to both me and a friend.
Ps. Ever since i got this phone i started spending less and less time on watching streams, which I am pretty happy about lol

Hey thanks for sharing your workarounds. I will have to check that out. Yes it might be a router compatibility issue. But then what causes it? It's definitely the g7 edge that doesn't work cause I've had 5 or 6 different phones working flawlessly on my router. It's so weird that this is not a huge problem, only like 3 guys posting they have some issues

I am having the same issue. I dont stream often but i use twitch when i do. Problem is not my wifi. My note 3 did not have any issues. Once i started using the 7 edge is when my buffering issues began.
I have used different devices to watch the stream and they work fine. Is there a download that that i need to do? Or should i take my phone to Sprint?

i have the same issue did you find any way of fixing this please help if you can

HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
Click to expand...
Click to collapse
Wow it is strange to hear that the bug hasn't been fixed yet. I lost my S7 edge ages ago.

HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
Click to expand...
Click to collapse
Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.

Skander1998 said:
Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.
Click to expand...
Click to collapse
i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share

HugzOverDrugs said:
i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share
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Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.

Skander1998 said:
Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.
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i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me

HugzOverDrugs said:
i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me
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No good news from me, they eventually just gave up and told me they won't look any further into it since it's a "third party app" despite the problem existing even when using the browser.
Will try your dns fix.
EDIT: DNS didnt do it for me.

This may be a bug that lies very deep in samsung software/hardware, I broke my phone and had to switch to 2013 Note 8 temporarily, and it has a very similar issue - 1080 streams stream for just about 1 second and then stop, sound keeps on streaming. Streams with resolution below 1080 stream just fine though.