Database Users

Huge screen issue with i9505

I bought an i9505 today. I noticed very bad scrolling artifacts especially on a black background. This can be best seen when scrolling up and down in a menue in the preferences. The white letters on black background smear alot. This effect gets worse when turning brightness down. The responsiveness of the s4 display seem quite bad. The s3, which i also own does a whole lot better in this regard.
Can other S4 owners confirm this problem? Has the octa the same problem? Main reason i bought this phone was the oled display. I am quite dissapointed.
Sent from my GT-I9300 using xda app-developers app

something is definitely wrong with it. exchange it immediately in case something is wrong with the second one.

Mine does it too. Most noticeable scrolling through contacts.
Sent from my GT-I9505 using XDA Premium HD app

So if I am not the only one experiencing this it seems to be an inherent problem of the new amoled. In theory amoled has a very fast response time. Maybe it has to do with the fact that the s4 displays true black i.e. the screen is absolutely black in black areas of the screen. The s3 does not turn the pixels completely off, it has blacker blacks than lcd but no absolute blacks like the s4. I am sure Samsung did this for a reason in th s3, maybe to avoid the problem we are experiencing with the s4. I wonder why none of the reviews reports about this issue.
Sent from my GT-I9300 using xda app-developers app

Mine doesn't smear when scrolling unless you mean if you scroll fast it looks smeared? I put that down to scrolling quicker than my eyes can focus if yours is smearing when moving slowly then I'd swap it!
Sent from my GT-I9505 using XDA Premium HD app

The effect can be best seen on black background with brightness set to low. For example when scrolling in preferences watch the horizontal grey sepparation lines. When scrolling slowly the almost dissapear on my phone. So maybe one should not call it smearing but there clearly visible moving arifacts on my phone.
Sent from my GT-I9300 using xda app-developers app

I have the same problem. It is annoying in black backgrounds whith grey letters.

I noticed this straight away and started a thread here http://forum.xda-developers.com/showthread.php?t=2252445 (5 pages long already)
My S3 does not suffer with this problem at all.
The screen is a step down apart from the blacks which are much deeper.

My issue: the red subpixels stay on, this is the SGS4 and SGS2 viewing the same 100% black image.
The effect is a bit more dramatic on these pics than real life, to get a proper exposure. The red pixels are only at low intensity, but it's still easily noticeable.

Hi.
I had the same problem with I9505OXAAMDE firmware. I update firmware to I9505OXAAMDM and subpixels are ok. Now my screen is black, but now i have smearing in setup menu and contact.
I hope that in the future fix this problem.
regards

Xander123 said:
Hi.
I had the same problem with I9505OXAAMDE firmware. I update firmware to I9505OXAAMDM and subpixels are ok. Now my screen is black, but now i have smearing in setup menu and contact.
I hope that in the future fix this problem.
regards
Click to expand...
Click to collapse
Interesting. You did not have the 'smearing' before? Because I do see some of that also. On i9505-XXUAMDF.

In the previous firmware did not have smearing.

Here is the fix: http://forum.xda-developers.com/showthread.php?t=2259775

bsch3r said:
I bought an i9505 today. I noticed very bad scrolling artifacts especially on a black background. This can be best seen when scrolling up and down in a menue in the preferences. The white letters on black background smear alot. This effect gets worse when turning brightness down. The responsiveness of the s4 display seem quite bad. The s3, which i also own does a whole lot better in this regard.
Can other S4 owners confirm this problem? Has the octa the same problem? Main reason i bought this phone was the oled display. I am quite dissapointed.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Here is a temporary fix

Mine dose it too
I9500
Sent from my GT-I9500 using Tapatalk 2

Old post but mine dose it too!! Galaxy s5

anyone NOT have red tinted blacks or smearing?

This is being discussed extensively in the international version forum. Those without red tinted blacks have smearing with grey on black colors, like in the menu screen. Those with red tinted blacks have little to no smearing. My device and a few other ATT S4 owners have confirmed that they have a red tint to mostly black screens in very low light. My question is, those of you with pitch black screens (even in a dark room), are you seeing any smearing or ghosting when scrolling in the menu screen? I want to see if the US variants actually have screens that don't have either issue.

Absolutely. I have the black crush pretty bad on mine. I went into AT&T today and checked the display models and both of them did it also. I made a video of it for those who don't know what we are talking about. https://www.youtube.com/watch?v=yL5TV8kuxac&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I337 using xda premium

Big-A-Rob said:
Absolutely. I have the black crush pretty bad on mine. I went into AT&T today and checked the display models and both of them did it also. I made a video of it for those who don't know what we are talking about. https://www.youtube.com/watch?v=yL5TV8kuxac&feature=youtube_gdata_player
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
I take it you don't have red tinted blacks in very low ambient light?

No. Blacks look pretty black in a dark room.
Sent from my SAMSUNG-SGH-I337 using xda premium

I have a brand new S4 from Bell Mobility Canada. The smearing/clipping as well.
Any confirmed setting/etc that can be changed?
I first noticed it scrolling the settings menu....I remember seeing the S4 video clips where that same menu used to be white....

i got it too.

I have the smearing but it turns out that it's not as bad as I thought it'd be. I'll have to watch some videos when I get home but for now I think I'm okay with it.

If you have smearing, download Screen Adjuster and change the red blue and green to +5 or higher. Its been reported to fix the smearing and keep blacks black. For the red tint black, nothing you can do atm.

have the same problem on the phone with fido

There should be a software update for this

My at&t model doesn't have any of these issues
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

colts187 said:
My at&t model doesn't have any of these issues
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Mine doesn't either

I have a Tmobile one and this is happening, mine is way worse ... i mean its just bad.

colts187 said:
My at&t model doesn't have any of these issues
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
xxjrsmith3xx said:
I have a Tmobile one and this is happening, mine is way worse ... i mean its just bad.
Click to expand...
Click to collapse
Id exchange it then

sam2c said:
If you have smearing, download Screen Adjuster and change the red blue and green to +5 or higher. Its been reported to fix the smearing and keep blacks black. For the red tint black, nothing you can do atm.
Click to expand...
Click to collapse
Wow, that really helped a lot! If it's that simple to fix Samsung really needs to fix this with a software patch.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Big-A-Rob said:
Wow, that really helped a lot! If it's that simple to fix Samsung really needs to fix this with a software patch.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
"bala_gamer" came up with this fix. Props to him. I agree, Samsung should have fixed this already. The "smearing" thread in the international S4 forum is getting a little out of control and Samsung just keeps dicking around, turning the red pixels on and off in each firmware iteration lol

I have an AT&T S4 and my black are 100% black. If I load a black image in the dark it looks as if the screen is off. How it should be

sam2c said:
If you have smearing, download Screen Adjuster and change the red blue and green to +5 or higher. Its been reported to fix the smearing and keep blacks black. For the red tint black, nothing you can do atm.
Click to expand...
Click to collapse
This actually helped to fix it, the issue was happening before and after the OTA, so it looks like the OTA didn't include anything to help that.
I had to set it higher though, is this hardware issue though?
I saw some ppl saying they didnt had the problem.

Joulez said:
This actually helped to fix it, the issue was happening before and after the OTA, so it looks like the OTA didn't include anything to help that.
I had to set it higher though, is this hardware issue though?
I saw some ppl saying they didnt had the problem.
Click to expand...
Click to collapse
Everything ive read in the international S4 forum, except those very few who claim otherwise, suggest that either you have red tinted blacks OR you get smearing but have pure blacks...its one or the other. If someone really doesnt have either, i'd be surprised at this point. I thought maybe the US version was fixed, but no.
Its a hardware issue that seems to be addressable by software fixes, but if Samsung neglects it....well...thats a different story. Having to run Screen Adjustor and pushing the colors up is not without consequences. For one, i think its going to affect battery life. Someone reported that this fix made the slight pinkish tint on his screem even worse, so its not a perfect fix.

Per OP....I DO NOT have red tinted black. Phone is CRYSTAL clear and crisp.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Note 3 has Smearing, Ghosting

Hi Guys
I got my Note 3 today. The first thing i saw was this purple Ghostimg..
Uncheck Auto Brightness and set the slider to -5.
Then in Settings and Contacts you can see Smearing like on the S4 (not that bad but its there)
If you use Tapatalk change to dark theme and scroll slowly..
The Grey Text gets purple... When you stop scrolling its grey..
This Su***
Sorry for my bad english

Sorry for DP
You can also see it in LCD Test (Amoled Ready) App.
Change Brightness to lowest possible level.. Then switch between black and darker grey.. You can see a purple bar between them
Edit: I tried the S4 Fix. Changed Contrast to -10 (with Screen Adjuster) and Smearing is completely gone

so note 3 screen is fine then?

Thinking of buying the Note 3 but really wanna know how bad the smearing issue is cause i bought the Galaxy s4 on launch day and couldn't live with the smearing issue ( my girlfriend also bought a Galaxy s4 on launch day and still has it..she didn't think the smearing was annoying..i hated it )
Could someone with a Note 3 try both things explained below on low brightness
1. Download zedge and search for black wallpapers..then while scrolling thru the wallpapers..do you so smearing..purple glow on the grey background in zedge between the wallpapers?
2. Choose a black wallpaper as background and install nova launcher...then on the homescreen set a widget with some grey in it like the stock music player widget and scroll between the homescreens...and also with some icons on the homescreens?
On the Galaxy s4 doing the above there was a lot of smearing..purple glow visible even after the fix from samsung cause they only fixt it in the samsung framework
Sent from my GT-N7100 using xda premium

For me... Its too much Smearing.. I sold my S4 because of Smearing.m And now Note3 is the same.. Bought it Yesterday.. Now i sell it on ebay.. i hate this ugly smearing.. its a no go for a 750 € Smartphone..i stay with my Note 2 -.-
Edit: Tested Zedge... Between Black and Grey Wallpapers massive Smearing.. very very bad :/
Yeah Samsung will fix this for sure.. But in Tapatalk ect Smearing will still be there
gesendet von meinem Samsung Galaxy Note II

Gee, I have this issue with my Galaxy S4. I don't have the Note 3 but considering they have the same screen technology, the issue is probably with the hardware.
I've attached a picture which really shows the smearing.
1. Set brightness to lowest.
2. Open the attached picture in the galaxy app.
3. Zoom in on the picture.
4. Scroll up and down. You'll see purple shadow around the black edge.

cdon2109 said:
Gee, I have this issue with my Galaxy S4. I don't have the Note 3 but considering they have the same screen technology, the issue is probably with the hardware.
I've attached a picture which really shows the smearing.
1. Set brightness to lowest.
2. Open the attached picture in the galaxy app.
3. Zoom in on the picture.
4. Scroll up and down. You'll see purple shadow around the black edge.
Click to expand...
Click to collapse
Yup, I see the purple smearing on my n9005.
Sent from my SM-N9005 using Tapatalk 4

Me too...mm..quite dissapointed with 1080p display..
Sent from my SM-N9005 using xda app-developers app

Son of a b...... I knew I should stop reading stuff.....
I never noticed the problem until I read this thread haha
Sent from my SM-N9005 using Tapatalk 4

RavenY2K3 said:
I never noticed the problem until I read this thread haha
Click to expand...
Click to collapse
Then is it really a problem?

BarryH_GEG said:
Then is it really a problem?
Click to expand...
Click to collapse
Haha very true, well it wasn't... it is now lol
Sent from my SM-N9005 using Tapatalk 4

it is okay long as the ghosting doesn't affect my photo, video and apps

cdon2109 said:
Gee, I have this issue with my Galaxy S4. I don't have the Note 3 but considering they have the same screen technology, the issue is probably with the hardware.
I've attached a picture which really shows the smearing.
1. Set brightness to lowest.
2. Open the attached picture in the galaxy app.
3. Zoom in on the picture.
4. Scroll up and down. You'll see purple shadow around the black edge.
Click to expand...
Click to collapse
I noticed it when browsing several forums that have darker themes, any black/grey transitions smear terribly with purple..
I don't think it's a screen tech thing, because fast moving films with dark scenes don't seem to smear, it only seems in the rendering of UI stuff..

It is hardware problem?
Sent from my GT-N7000

I think I read it is a screen tech thing - a side effect of the deepest blacks produced by turning off the pixels altogether. Then the smearing is caused by the pixels being turned on again but not quite fast enough. At least I think that was the theory.
Sent from my SAMSUNG-SGH-I317

Is it possible to remove the smearing permanently?
Sent from my GT-N7000

harold5249 said:
Is it possible to remove the smearing permanently?
Sent from my GT-N7000
Click to expand...
Click to collapse
You can reduce it a lot by downloading screen adjuster in the playstore and set contrast to - 10 to - 15 and then press activate
Sent from my GT-N7100 using xda premium

This happen to every set? Or some only?
Sent from my GT-N7000

I tried with the picture someone attached, zoomed in with lowest brightness and moved the picture around. I was not able to see anything weird.

Definitely has it on mine at lower brightnesses, got it yesterday. VERY easily noticed in Tweetings where mentions are in a grey-ish colour. Only does it on text at basically minimum brightness, so I can live with it. Really bugged me on my S4 on text as it was apparent at slightly higher brightnesses.

yellow tint screen

Yellowish tint screen on note 3.
I tried three note 3 all have yellowish tint in all black.what to do now should get white???

Im started to think this is normal to current all samy note 3 product..dont bother to change it..all is same..its their internal defect yet they still pass it through their quality..
Sent from my SM-N9005 using xda app-developers app

naimmkassim said:
Im started to think this is normal to current all samy note 3 product..dont bother to change it..all is same..its their internal defect yet they still pass it through their quality..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i paid n lost 900 us dollar for three sets n still nto satisfy now i should get white? i m sad

I just don't see it men, mine (N900) just look plain great.Whites:
Dynamic: bluish tint but not as notable as my old GSIII.
Standard: Still a little bluish but it is barely notable.
Professional: White but WHITE man it may be 200 Kelvin away from the 6500 standard.
Movie: well this one does indeed look yellowish to me but not even enough to note it in an everyday basis.
Read the displaymate review dudes best amoled screen ever with calibration almost near the Adobe sRGB standard.
Sent from my SM-N900 using xda app-developers app

*GalaxyDev* said:
I just don't see it men, mine (N900) just look plain great.Whites:
Dynamic: bluish tint but not as notable as my old GSIII.
Standard: Still a little bluish but it is barely notable.
Professional: White but WHITE man it may be 200 Kelvin away from the 6500 standard.
Movie: well this one does indeed look yellowish to me but not even enough to note it in an everyday basis.
Read the displaymate review dudes best amoled screen ever with calibration almost near the Adobe sRGB standard.
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
Mmm..does it possible that N900 version dont have this defect??
Sent from my SM-N9005 using xda app-developers app

naimmkassim said:
Mmm..does it possible that N900 version dont have this defect??
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
May b

That one of the only things that I hate about Samsung, because almost all their products are either manufactured in different places or use different internals for the same phone quality standards just seem to vary too much between each one.
Phone origin:
Korea, China, Vietnam.
Battery origin:
Vietnam, Korea.
Processor:
S800, Exynos.
Etc, etc, etc it's just too many variables for me hahaha
Sent from my SM-N900 using xda app-developers app

correct me if I'm wrong..
the yellow tint you can see on black background I only see in Samsung Apps like Messages, Settings and so on. If I'm in an non Samsung App I GOT TOTAL BLACK even when viewing it in total darkness...
so I don't think its a hardware defect more an software thing...
just to be sure i tested with an LCD/AMOLED screen tester app and when showing the black IT's ALL BLACK
I don't see any uneven tint in gray, white or any other color..... ONLY the yellow uneven tint on black background in settings, messaging...
I've had over 10 difference NOTE 3 in my hands trough work and the all had the same yellow tint
ohh one more thing this is ONLY REALLY VISIBLE IN POOR LIGHTNING OR DARK ENVIRONMENTS

dk_iceman said:
correct me if I'm wrong..
the yellow tint you can see on black background I only see in Samsung Apps like Messages, Settings and so on. If I'm in an non Samsung App I GOT TOTAL BLACK even when viewing it in total darkness...
so I don't think its a hardware defect more an software thing...
just to be sure i tested with an LCD/AMOLED screen tester app and when showing the black IT's ALL BLACK
I don't see any uneven tint in gray, white or any other color..... ONLY the yellow uneven tint on black background in settings, messaging...
I've had over 10 difference NOTE 3 in my hands trough work and the all had the same yellow tint
ohh one more thing this is ONLY REALLY VISIBLE IN POOR LIGHTNING OR DARK ENVIRONMENTS
Click to expand...
Click to collapse
I notice it in the play store and chrome too...

I used to have a Galaxy Nexus which suffered from a yellow tint problem. I got several replacement units but they were all the same. My carrier refused to acknowledge it as a fault until a few months later when I saw a friend's Galaxy Nexus without the issue. I took a photo of the two phones side-by-side and sent it to my carrier. They finally admitted the problem and sent me a Galaxy Note 2 as a replacement phone.
I think that there are sometimes manufacturing issues with amoled screens. In my case, there was clearly an entire batch of phones with the problem.
The best thing to do is to go to a retailer (not the same retailer where you bought yours) and ask them nicely to show you a Galaxy Note 3 so you can compare the quality of the screen. Take a digital camera with you and if the units are different, take a photo of them side-by-side. Sent the photo to the retailer you got your phone from, or to Samsung (assuming you haven't tripped the Knox flag and if you have you might be covered anyway if you're in the EU) and ask for a replacement from a different batch.

csccsc said:
Yellowish tint screen on note 3.
I tried three note 3 all have yellowish tint in all black.what to do now should get white???
Click to expand...
Click to collapse
Turn Off "Reading Mode"
Mine is perfectly white.

I have a sm n900w8, an? the acreen is perfect, black is always black, white is always white, where did you get your phone? this might be a software issue, some apps rendering those wrong colors, otherwise take your device to your retailer or carrier

Just Remove the phone from Power Saving Mode - The Yellow tint will go away

[Q] Defective screen

Anyone else seeing this issue?
http://i.imgur.com/taJ9jRH.jpg
The vertical bands are only really visible on flat colours, but the green glow affecting the top two thirds of the display are always there on dark greys. I sent back my original Galaxy S4 for exactly the same problem...... Comparing this to my wife's Note 3, hers is perfect. Just curious how common this is with these screens. Easiest way to reproduce the issue is on Chrome with no tabs open, backlight set to minimum and with low/no ambient light. I like reading with white text on a black background, so it really bugs me :/

If a lot of people had this extreme issue, you would've seen a 1000 page thread. Get an exchange asap.
Sent from my SM-N9005 using XDA Premium 4 mobile app

MohJee said:
If a lot of people had this extreme issue, you would've seen a 1000 page thread. Get an exchange asap.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, I must be exceptionally unlucky then to have seen the same issue on two phones in a row...... You'd be amazed at how few people will have noticed this fault, even if their phone shows it.

vanButton said:
Well, I must be exceptionally unlucky then to have seen the same issue on two phones in a row...... You'd be amazed at how few people will have noticed this fault, even if their phone shows it.
Click to expand...
Click to collapse
Interesting. Maybe your wife's note 3 was made/assembled in a different factory than the two you had. You can check where it is made by pulling the battery a looking underneath (you will see Vietnam, China, or Korea ..threse are the most likely ..but it could be some other country since Samsung has a several factories.)
My advice is replace it again but this time check it in the store before taking it home.
Sent from my SM-N9005 using XDA Premium 4 mobile app

there are a lot of threads regarding such type of AMOLED issues! use the search function!
Sent from my SM-N9005 using XDA Premium 4 mobile app

.....

vanButton said:
Anyone else seeing this issue?
http://i.imgur.com/taJ9jRH.jpg
The vertical bands are only really visible on flat colours, but the green glow affecting the top two thirds of the display are always there on dark greys. I sent back my original Galaxy S4 for exactly the same problem...... Comparing this to my wife's Note 3, hers is perfect. Just curious how common this is with these screens. Easiest way to reproduce the issue is on Chrome with no tabs open, backlight set to minimum and with low/no ambient light. I like reading with white text on a black background, so it really bugs me :/
Click to expand...
Click to collapse
Like previous responses have indicated, I would swap out your device ASAP and hopefully it's still within the return policy otherwise, you'll need to warranty it under the standard manufacturer warranty. This is not uncommon as you have to realize these devices are being mass produced. The odds of you having a similar issue with 2 devices is comical but not unheard of due to the amount of devices which are being manufactured.
Good luck with your new device and hope this post has answered your questions!