Hi guys I searched the forums and didn't see any mention of this besides somebody with a Sprint version of the phone talking about it. I bought an AT&T G2 D800 over the phone with them, they shipped it to me and it was fine for a day or so until AT&T rolled out the D80010o firmware then my phone started getting strange battery drains and in call volume setting keeps reverting back to 90% every time I reset the phone, so I brought it in and exchanged it for a new one. Herein lies the problem.
On this new G2, I noticed that every time I would go to make a call, the signal drops down from 4GLTE to just regular 4G. That never happened to the phone I brought in to exchange. Granted I don't remember making a call before I did the firmware update so I can't say for sure if it did it before the software update but I doubt it since the notes on AT&T's site said it was mainly making the phone ISIS capable. The reason I noticed the difference right away was because up until that point I'd never seen the 4G icon on the G2, so I saw it right away. I was still in my car testing the phone so I came back into the store to ask them if that was normal, they said it was. One guy even said it happens to his iPhone too. Since there was 3 of them saying it was normal, I walked back out. I went home and did some more research and it seems like the G2 supports "LTE (SVLTE, CSFB, CA, VoLTE, RCS, MIMO)" taken from: www lg com/global/g2/sub3 html (sorry it won't let me post outside links) and also like I said, my previous G2 didn't do that.
I need help confirming from other AT&T LG G2 D800 owners that their phone doesn't do the same thing, that when you make a voice call in an area where you're getting 4GLTE, the radio doesn't drop down to just regular 4G. The minute I hang up it goes back up to 4GLTE and I'm staying still in one spot so it's coverage, and my entire has always had LTE coverage. Please let me know before I bring it in for another exchange as the AT&T I went to the customer service was terribad, I'd like to go in there with certainty so that if push comes to shove, I'll just tell them to open a new G2 and test it on the spot to see if it does that. Any help would be much appreciated, thank you.
Confirmed on the 4GLTE -> 4G on voice call -> 4GLTE.
Never paid attention b4 and don't know whether it supposed to be that way or not.
And yes, with the D80010o firmware, battery seems to drop quicker than expected
Thanks for the quick response and apparently being the only LG G2 D800 owner on this forum. Yeah I haven't updated this phone yet and battery once again runs like a champ.
Sent from my LG-D800 using xda app-developers app
Your phone will drop to 4G until VoLTE (voice over LTE) rolls out possibly next year. It's been like this for a while, so don't think there is something wrong with the device.
Sent from my LG-D800 using XDA Premium 4 mobile app
born_fisherman said:
Your phone will drop to 4G until VoLTE (voice over LTE) rolls out possibly next year. It's been like this for a while, so don't think there is something wrong with the device.
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I know this is a bit off topic but is there a separate 4G LTE icon in the notification (status) bar? All my other phones have had the 4G LTE icon there when I'm at home but this phone always says 4G
You guy the software of lg g2 if really bad your phone does not know when to change to 3g 4g or 4lte its not just att is all lg g2 the update is supposed to fix it but that wont happened as you can see. Try to update prifile and prl to see if it help.... mines its fine now after i update
And if you are using a custom rom you may have to do this http://forum.xda-developers.com/showthread.php?t=2569237
Sent from my LG-LS980 using xda premium
diehardbattery said:
I know this is a bit off topic but is there a separate 4G LTE icon in the notification (status) bar? All my other phones have had the 4G LTE icon there when I'm at home but this phone always says 4G
Click to expand...
Click to collapse
Nope, there isn't. The 4GLTE disappears the the 4G icon replaces it at the same spot or vice versa. I'd try turning off the phone for a while and then turning it back on, or swap out the SIM. The guy at my AT&T store told me sometimes it's an activation thing where it can take a day or two to be "fully" activated and get full 4GLTE.
gold3ndrag0n said:
Nope, there isn't. The 4GLTE disappears the the 4G icon replaces it at the same spot or vice versa. I'd try turning off the phone for a while and then turning it back on, or swap out the SIM. The guy at my AT&T store told me sometimes it's an activation thing where it can take a day or two to be "fully" activated and get full 4GLTE.
Click to expand...
Click to collapse
I forgot I had mentioned that problem here.. I made a thread about it lol. It was a bad SIM.
Nicamarcel1 said:
You guy the software of lg g2 if really bad your phone does not know when to change to 3g 4g or 4lte its not just att is all lg g2 the update is supposed to fix it but that wont happened as you can see. Try to update prifile and prl to see if it help.... mines its fine now after i update
And if you are using a custom rom you may have to do this http://forum.xda-developers.com/showthread.php?t=2569237
Sent from my LG-LS980 using xda premium
Click to expand...
Click to collapse
Thanks... not quite sure what you're talking about with the link though but I'm on AT&T... AT&T/T-Mobile are GSM and don't have PRLs to update... that's a CDMA Verizon/Sprint thing.
Related
Hey guys lurker here finally registering to get some help.
I have a nexus 4 with T-Mobile. I bought it unlocked through Google and have it on the same plan I had my G2 on.
My problem is every time I get into a HSPA area my service just drops. Like completely drops. I cannot even make a call. It will come on then off then on then off. It makes the phone useless. When I'm on edge it's perfectly fine.
I went to T Mobile and got a brand new sim car and that did not help my problem.
Much appreciated any help I can get.
Factory reset first and see what happens.
Sent from my Nexus 4 using xda premium
Ok
CobieS said:
Hey guys lurker here finally registering to get some help.
I have a nexus 4 with T-Mobile. I bought it unlocked through Google and have it on the same plan I had my G2 on.
My problem is every time I get into a HSPA area my service just drops. Like completely drops. I cannot even make a call. It will come on then off then on then off. It makes the phone useless. When I'm on edge it's perfectly fine.
I went to T Mobile and got a brand new sim car and that did not help my problem.
Much appreciated any help I can get.
Click to expand...
Click to collapse
That happens when the radio on the N4 switches between 3G and HSPA doing a factory reset won't affect the radio. In other words its the carrier coverage in your area. Try Straight Talk with At&t
Sent from my Nexus 4 using Tapatalk 2
Never had this problem with my g2
Sent from my Nexus 4 using Tapatalk 2
I've got a Nexus 4 on AT&T and i've got HSPA (no +, i've checked in settings). It seems when my phone switches between towers i lose service until i go in and select AT&T from a list of available networks. On other phones in this area i always have Tmobile and AT&T, but with this one i'm getting two AT&T's. I usually select AT&T, but the last few days i've tried selecting "automatically select network." It doesnt appear to have made any changes. Just wanted to see if anyone had any ideas before i factory reset this bad boy.
Factory reset, reflash of the stock ROM using the nexus toolkit, unroot and custom Roms cm10 and paranoid android. Nothing has helped my issue. I have the LTE plan and the WAP APN gives me hspa+. Still getting a signal drop every time I move more than a mile or so.
Sent from my Nexus 7 using Tapatalk 2
Doubt anyone is even watching this, but i called google and the rep says it sounds like a hardware issue. Getting a warranty replacement.
Jrob2k said:
Doubt anyone is even watching this, but i called google and the rep says it sounds like a hardware issue. Getting a warranty replacement.
Click to expand...
Click to collapse
I'm having this exact setting did a replacement help you at all?
Hello, i am unable to get 4g on my g2. It is international version. Any ideas on how to solve this? I have alresdy called my telco and requested forb4g to be on. Unfortunately still no 4g after 2 days..
Same problem with my d802.
No clues how to fix it..
Sent from my LG-D802 using xda app-developers app
My friend recently had an issue with his 4g cutting out. Airplane mode being toggled on and off seem to bring it back, but only for a short amount of time. Finally found a thread on VZW forum of people having the same issue. I'll link to it when I find it again...
Come to find out it was the sim card. Got a replacement and had solid 4g with no cut outs. Unfortunately my friends G2 screen died the next day so he couldn't reap the benefits lol
Sent from my LG-VS980 using Tapatalk
Hey guys- I'm having this same issue, on my D801 with CM10.2 and DarkPA (tried both). Started yesterday evening - my phone automatically switches back to GSM/WCDMA preferred no matter what I pick. It's only picking up 3G/H+. I'm in the Chicago area.
I called TMobile and they gave me some BS about it being my tower, but also software issue, etc etc. The guy was just saying things. Still no luck. I am going to go to the TMo store today to see if a new SIM card will fix it.
EDIT: Turns out the cell tower near me is just being strange. I can walk down the street and get LTE, but when I walk towards my apartment the LTE dies and switches to 3G/H+. Weird.
Hi, thanks for replies. I got my 4G overtime. Happened to my brother as well. He waited 2 weeks before getting 4G. And btw, is H H+?
Sent from my LG-D802 using Tapatalk
Basically I have tried stock reset using LG Flashing tool i have rooted and tried numerous roms, but the problem is i boot my phone it has 4gLTE full then 5 minutes in it switches to 3g network. I have called verizon and tried everything they told me. Also i have even tried and made sure it was on the correct network which is Global or CDMA/LTE
I wanted to know if any deveopler can help me here to figure out the issue with why its not staying connected to 4g?
One of two things. There is issues with the towers around u which would be a Verizon problem. Or its hardware related
Sent from my VS980 4G using XDA Premium 4 mobile app
Esteway.619 said:
One of two things. There is issues with the towers around u which would be a Verizon problem. Or its hardware related
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its sounding like its hardware related before i upgraded to the LG g2 i had .. i even dialed *228 to locate towers my area is all red on 4glte and im right next to the tower
can someone please help me with this issue it is irritating me very much because i pay for 4glte not 3g ****
so no update on this no one having the same issues as me loosing 4glte and connecting to 3g
Have you tried a new SIM card? On some LTE devices dialing *228 can actually screw up the SIM data. You should try a new card.
Sent from my VS980 4G using Tapatalk
Have you tried any of the different radios / modems? Might be worth a shot.
richielasalsa said:
so no update on this no one having the same issues as me loosing 4glte and connecting to 3g
Click to expand...
Click to collapse
Just got my G2 a couple days ago and I can confirm that I am having the same issue. I haven't found any fixes yet. It does seem that as long as I am actively using the data network, I keep 4g. Once I quit using data or go to wi-fi though, I switch back to 3g after a short period. Quick toggle of airplane mode and almost instantly connects back to 4g again, with the same results of dropping shortly thereafter.
I'm in a spotty area, 4G sticks on one bar and rarely reverts to 3G. Signal loss very rarely. Always comes back auto. Faulty modem sw, SIM, hardware, or towers.
I called lg about the issue they say it was Verizon's fault and there radios .. So they sent me the international version works perfect now I would recommend anyone here to drop Verizon they are **** and highly overpriced
Ever since I took OTA update I cannot get the LTE to stay locked on it keeps going back to 3g. My wife has the same phone and hers stays in LTE. So I know it isn't the towers. She took the OTA update also. The only difference is mine is rooted on the new KK. Anyone else have that problem? Sorry I'm on Verizon Network VS980 4gG LTE
Well I downgraded back to Jelly Bean VS98012B and stayed stock without root and still have the same problem with LTE. I switched Airplane mode off and then back on and I get LTE with 2 bars then it goes back to 3g with 2 bars. I wonder if its the phone or if I am being throttled by Verizon?
Well I seem to be answering my own questions. Turns out my sim card is bad. I tried my wife's and the phone went to LTE and stayed. I put mine in her phone and it stayed 3g. So hope this helps anyone else that would experience this. Glad its not the phone.
Sent from my Xoom using XDA Premium HD app
dkahs23 said:
Well I seem to be answering my own questions. Turns out my sim card is bad. I tried my wife's and the phone went to LTE and stayed. I put mine in her phone and it stayed 3g. So hope this helps anyone else that would experience this. Glad its not the phone.
Sent from my Xoom using XDA Premium HD app
Click to expand...
Click to collapse
I'm actually having the same thing... keeps switching to 3G randomly, after a reboot it'll go to 4G LTE and usually stay, but often if I make a call, or do something it'll switch back to 3G for some time, then maybe go back to 4G... stock KK rooted here too
Did the SIM card fix it for you permanently? I may try getting a new one if so.
I'll second this. Had the same problem. New sim card and bam, fixed. For some reason I think going to international ROMs (cloudy and optimus) caused this.... The 3g roaming thing.. which is a shame because their ROMs are freaking awesome.
Sent from my VS980 4G using Tapatalk
braxync said:
I'm actually having the same thing... keeps switching to 3G randomly, after a reboot it'll go to 4G LTE and usually stay, but often if I make a call, or do something it'll switch back to 3G for some time, then maybe go back to 4G... stock KK rooted here too
Did the SIM card fix it for you permanently? I may try getting a new one if so.
Click to expand...
Click to collapse
Yeah I went to my local mom & pop Verizon store and the idiot behind the counter said my old LTE sim card wasn't NFC ( Near Field Communications) complaint. Why is he an idiot that's another story. But I don't know how NFC has anything to do with the sim card. Anyway I bought a new one because they weren't a official Verizon store, supposedly the official store will give you a new sim card. But now the phone works like it is suppose too.
Sent from my Xoom using XDA Premium HD app
Is anyone using this phone with AT&T?
Currently, the OnePlus 3 IMEI is not registering with AT&T as an LTE device. As a result, the phone only connects to H if the IMEI is updated on AT&T's end.
I am hoping this is not the case with this phone. I pick mine up from Best Buy tomorrow.
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
Sent from my 6045I using XDA Premium HD app
Recon Freak said:
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
Sent from my 6045I using XDA Premium HD app
Click to expand...
Click to collapse
So you're saying your idol 3 was only receiving H once the IMEI was updated in the system?
I had problems dropping all data connection. Called tech support did the usual reboot and all that crap. Then they manually updated my imie after explaining it was an unlocked device not purchased from them.
Sent from my 6045I using XDA Premium HD app
Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
AT&T and Axon 7 works ... for me
biglilsteve said:
Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
Click to expand...
Click to collapse
I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
itsmeinarizona said:
AT&T and Axon 7 works ... for me
Click to expand...
Click to collapse
Mine works as intended as well!
Recon Freak said:
I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
Click to expand...
Click to collapse
Thank you!
scottbronder said:
Mine works as intended as well!
Click to expand...
Click to collapse
Did you call AT&T and update the IMEI? Or did the you just insert the sim and use the phone?
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
Sent from my 6045I using XDA Premium HD app
Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
Recon Freak said:
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
Sent from my 6045I using XDA Premium HD app
Click to expand...
Click to collapse
celticchrys said:
Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
Click to expand...
Click to collapse
tele_jas said:
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
Click to expand...
Click to collapse
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
Click to expand...
Click to collapse
Isn't 4G another name for LTE ?
djona12 said:
Isn't 4G another name for LTE ?
Click to expand...
Click to collapse
Back in 2011-2012 in the US, AT&T and T-Mobile began marketing HSPA+ (which is technically a 3G technology) as "4G" in order to compete with carriers (Verizon, MetroPCS) that were rolling out actual LTE. They've both since rolled out LTE, marketed as "4G LTE", but keep referring to HSPA+ as "4G".
Oh i see... Thanks.
Here it's not like that. HSPA+ is branded 3G+ and LTE is either LTE or 4G
I'll have to drop by the ATT store this morning and see what they can do. Maybe a new SIM will help.
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
Click to expand...
Click to collapse
On AT&T, LTE persists after reboot for me.
I stopped by the ATT store this morning and had a new SIM provisioned. When they used the A7's IMEI, I didn't get any data service. I had them re-enter the IMEI from my Nexus 6 and the phone works perfectly fine now...even after reboots.