Database Users

I think I have found the Streak Unlock ...

I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.'
If I get the unlock from her you can PM me and ask for her direct number .. Someone suggested I don't post a number here. They are right.
Diane

shEEEsh said:
I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.' I would post the number right now but I want to make sure she can do what she says she can and I don't want her to get too busy to call me !!
Diane
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you should pm her number in messages, not post here for everyone to see. just my $0.02

zachthemaster said:
you should pm her number in messages, not post here for everyone to see. just my $0.02
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YOU ARE 100% RIGHT .. I wish she would call already ..

I hate waiting .. I am like a bad kid at Christmas.
Diane

shEEEsh said:
YOU ARE 100% RIGHT .. I wish she would call already ..
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well haha if it does work send me her info in a pm, thatd be greatly appreciated

It is 6pm eastern. They are in Texas. I called a few minutes ago and she still hasn't gotten the code. She will be there another 2.5 hours .. FINGERS STILL CROSSED !! I apologized for being such a pest, but said "I have been holding this brick for 4 days now. I want to do more than just look at it." Mean while I am thinking .. Wait till the other calls start rolling in. If they are going to start unlocking, it would be a good idea to create some sort of online form .. type in our IMEI numbers and they can just email them to us. I asked her does she need to know what service I will be using and she said 'doesn't matter, it will be unlocked for all.'

This would be great news and help drive sales. More sales=more support from at&t and dell.....i hope.

Dell Rep didn't get back to me tonight. At first she said a few hours, then later she said it could be tomorrow .. In any case, I believe in her. When she said I will get you unlocked, it sounded as if I wasn't the first person she helped. I don't expect to hear from her tonight though... I am sure she is done for the day.

What unlock code are you talking about?

smokku said:
What unlock code are you talking about?
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SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550

im going to go out on a limb here and say this aint gonna happen

flumps said:
im going to go out on a limb here and say this aint gonna happen
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Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)

fone_fanatic said:
SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550
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Couldn't you just go to the seller and request the unlocking?

micduffy said:
Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)
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i cant tell if thats sarcastic or not...
lets look at it this way. the device is released locked on or off contract so do you really think some random person is going to be able to just get a unlock code for it
doubtful.

Yep i doubt it too. I still live in hope...
Sent from my Dell Streak using XDA App

Do you think that she'll only be able to provide unlock codes for US Streaks (if she will at all...)? Or also for UK versions locked to O2?

800 308-3355 Dell Mobility
They need this information from you ..
Service Tag #
Express #
IMEI #
Email address used to purchase
They will email you the unlock. I have NOT received mine yet. Promised I would have it yesterday. Now they are saying 24-48 hours.
Just want to add that if I called and got a Dell Mobility rep named Shaquallar [female] on the phone, I would hang up and call back. Take my word for it ..

So Dell is apparently unlocking?
I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it.
AT&T is the keeper of the keys.

TooMuchFace said:
So Dell is apparently unlocking? I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it. AT&T is the keeper of the keys.
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I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...

shEEEsh said:
I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...
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I thought they should unlock it because there is no mention of Streak being locked to AT&T when purchased unsubsidized anywhere on sale page or during check out process. They do say that it is subsidized to 299.99 with 2 year AT&T contract and it works only on AT&T but they never said it is locked when purchased for full price.

Sprint Called Me Today and now I'm "Winning"

So a random number called me this morning and I missed it. I don't usually return these calls but today I decided to.
After the phone rang, someone answered, "Hello, this is Sprint's Customer Service, how can I help you today?" I told the rep that I had received a missed call from this number and he said ok, and wanted to talk to me about some things with Sprint.
I had received calls like this before, requesting lots of my info, just to try to get me to buy a second line; but I decided to listen (I mean who wants to work anyways?).
He took all my info and then told me that they noticed that I use my 3G service more than 4G. He then asks me why? I told him, straight up, battery life. 4G is a battery killer.
He takes a moment and then says, well, for the first 1000 customers that we contact, we are offering a second, backup, battery for $0.99. I then proceded to ask what size it was, do they have extended batterys, etc. Turns out I just missed the extended batteries but they still had some 1500mah batteries.
I ordered one even though I have the stock 1500mah and a 2600mah just because it was only $1.04 after tax; why would you pass this up?! The rep told me the amount will show up on my sprint bill and that it will be at my house on March 16th; and that was that.
Basically, if sprint called you today and you want a battery for $0.99, call them back and tell them why you dont use 4G!

woah what is the number they called you from? I wanna see if I can get the same deal.

awesome...

If they call I'll be sure to tell them that I don't use 4g because its a battery killer and it doesn't damn work at my house! Wonder if they will give me a "4g Airave" lol.

I had a number call me today from an 805 area code. I picked it up but no one ever said anything so after I said hello 3 times I just hung up

I sure hope you didnt give them your credit card info. Sounds like a scam to me. Sprint would never just call you as ask if you want a cheap battery...

Sounds like a phishing scam. It was probably to get you to give up your number and pin so they could order equipment and bill it to your account. I would call and change your pin and see if anything was done in your account.
Sent from my PC36100 using XDA App

i call scam as well...I never give out info to a solicitor...i hang up and call an official number back

do you kno what department they directed you to

Sprint called me yesterday and offered an extender battery for $.99 + tax. I said yes, today I got a conformation email with a tracking number. Very nice of them and I was about to buy one.
Sent from my PC36100 using XDA Premium App

i need an extra battery do u know wat number it was from or how i could get one

do you kno what department they directed you to
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Again, it was probably scam. It doesnt matter what department they say they are calling from, they can say anything to get you to believe them.
Sprint called me yesterday and offered an extender battery for $.99 + tax. I said yes, today I got a conformation email with a tracking number. Very nice of them and I was about to buy one.
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Once again, I hope you didnt give out your credit card infomation. And if you gave out your account and pin, call sprint immediately and change your pin.
i need an extra battery do u know wat number it was from or how i could get one
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once again, it's probably a scam. If it's not, then you should just be able to call *2 and ask for it. But again, I highly doubt sprint would just call people and ask if they want a cheap battery. Sprint never puts accessories on sale just over the phone. If they were on sale, it would also be on the website.

Yeah I'd be careful about something like this ... I too hope you didn't give out CC info even though they said they're charging to bill. Don't want to be #DuhLosing
Sent from my PC36100 using XDA App

because scammers know you have a 4g phone lol
Sprint WANTS you to use 4g. They dont have a congested 4g network. They DO have a congested, constipated 3G network.
Just like when nextel merged with sprint. everyone was told to push Sprint phones as the nextel network was so overloaded it was on the verge of collapse. That was why you always got the "Please wait while the nextel subscriber you are trying to reach is located" messages. That is how the 3G network is now, and that is why everyone and their mother has been complaining about 3G speeds lately

Who says they have to know to ask? If somehow they know you're a sprint customer ... however that may be ... just sounds more curious than not. Scammers work lime that ... they try to target and sometimes it doesn't go as it should, they ask questions that don't apply ... but they're hitting tons of people so ratio of blah blah blah to bleh .... just saying. Be careful, honestly hope its legit. Just seems strange.
Sent from my PC36100 using XDA App

I hope it was not a scam, they were able to tell me what my secuirty question was and what my address was and I did not give them my PIN, just the answer to the security question.. I just changed my PIN and security question/answer to be safe..
I will post up on the 16th to see if I got a battery.. and no they did not ask for my CC info
the number was 877-624-****

Well, certainly sounds more legit.
Sent from my PC36100 using XDA App

nyne7lac said:
I had a number call me today from an 805 area code. I picked it up but no one ever said anything so after I said hello 3 times I just hung up
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It was me.
Sent From My HTC Evo 4G On The Now Network From Sprint Using Tapatalk Pro!

Deal is over for now. If you call you can get a wall charger for a buck. But the $1 extended battery was for 1,000 targeted individuals.
Posted from my Atari 2600

overclockxp said:
Deal is over for now. If you call you can get a wall charger for a buck. But the $1 extended battery was for 1,000 targeted individuals.
Posted from my Atari 2600
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Bull****
Sent from my Evo, ho!

HTC Champions is offering carrier employees a m9 at $299 off contract

HTC has a program called Champions for employees of carrier retail stores. They are offering them a M9 at $299 off contract. Furthermore if they buy a M9 from the discount program they can trade it in for the next One at no extra charge with their "One for Life" program. I posted the screen shot from the email on my G+ page: https://plus.google.com/+PatrickHill/posts/Mr462GhpLbw
So if you work in a carrier store go sign up for Champions and get your M9 for only $299

is this us only?

My store wasn't listed, but it's a small mom and pop shop that IS an authorized T-Mo dealer. Hope I'm able to be considered and that it isn't closed to only those who work at the retail stores.

I wish I was working at a carrier retail store. Ugh maybe next time... Wondering if a friend who works there can do the favor for none workers?

These deals are generally restricted to corporate retail stores by the phone manufacturers as they do actually verify that you're eligible before allowing you to make the purchase. Could be different for this deal but I'm assuming it's not.

I am a member of HTC champions. there is a strict verification policy to ensure that you are a corporate retailer employee. The community is meant to help dealers learn about HTC and interact with other corporate employees.

Is it a U.S. only offering?

Dog-G said:
Is it a U.S. only offering?
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yup

I wonder if this is offered through Best Buy Mobile ))

mccorkendale said:
I wonder if this is offered through Best Buy Mobile ))
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Yes it is and I already ordered mine as a Best Buy Mobile employee.

max53389 said:
Yes it is and I already ordered mine as a Best Buy Mobile employee.
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Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?

I went to the Montclair, New Jersey HTC event on 4-9 to pick up mine.

I should really get a part time job at a store so I can get these kind of perks. I sell enough phones usually just by talking to people about phones and helping them decide then some of these sales reps I usually school any of the young sales reps that try to help me when I'm in a store.. I actually cut into one guy's sale at AT&T because he was telling this customer sh** that just was false and set him straight real fast.. haha

Are we sure this is US only? I really hope not. I'm Canadian and my store was listed when I signed up... It even allows Canadian addresses (listing provinces and allowing postal codes, etc). I'd be deeply disappointed if we're left out of this. Does anyone know?

kusso92 said:
Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
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Click to collapse
Sorry for the long response time.
I pretty sure that you have to set it up through your work email. You just find your store in the list and I think you also get verified with your work email.
I'm not too sure how long it took to verify but on the discount page it mentioned that if you recently created an account, it could take up to 2-3 days to process if you just started as it's a different website that you buy from and separate from HTC Champions.
I set up HTC champions well over a year ago and kind of fuzzy on the exact details but use your work email for everything HTC and you will be fine.
Edit: Found this on the promo page
Please allow for up to 48 hours if you are newly registered to Champions.
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So that's the time you might have to wait and I honestly don't see this selling out quickly as it's not a very popular phone.

Did anybody get a shipping notification?

samven582 said:
Did anybody get a shipping notification?
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Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.

graffixnyc said:
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
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Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts
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Bad day at work? Or you had a case of the Mondays? What ever it maybe and judging for your post and tone it looks like you're taking out your frustion on me. If you have a problem with I said you should PM me instead of trying to publicly humiliating me on XDA.
Now the reason why I ask is because I know someone who works at a ATT and was able to convice him to order one for me since he is part of HTC champion. Since you made this thread for people who work in retail carrier stores, I figured I would ask
for example.. asking if the GS5's all had yellow screens or if it was just yours..
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Going through your post history you answered a similar question on how your HTC m9 screen was "green" and it was the resullt of glue? How did you know this? What is your evidence?

samven582 said:
Did anybody get a shipping notification?
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Ordered mine yesterday morning... got a shipping notification last night .

Bought a M9 from a ATT employee today. $495. Great deal. Since they make a $200 profit
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app

Registration for free Gear VR

Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?

I think that's mainly when you pay for the Immersive bundle which has more stuff.

Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
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So if I just got the free one I shouldn't have to do anything else but wait?

Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!

senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
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I check the status and this looks up and I don't understand the "new graphic goes here" thing

Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
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When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.

senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
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I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped

Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol

Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
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So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.

senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
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That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else

How long is the free promotion available?

Free promotion
AT&Tsucks said:
How long is the free promotion available?
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Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.

senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
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Click to collapse
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?

Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
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Click to collapse
If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.

I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!

microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
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Click to collapse
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.

Is this offer open to the UK too?
Sent from my SM-G930F using Tapatalk

VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Click to expand...
Click to collapse
You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.

VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Click to expand...
Click to collapse
I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>

One Plus 6T T-Mobile updates?

I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.

Is this a rant? Carrier always push update slow. I don't mind at all. At least you don't have bloatware lol
atrix_noob said:
I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.
Click to expand...
Click to collapse
Sent from my ONEPLUS A6013 using Tapatalk

x1tymez said:
Is this a rant? Carrier always push update slow. I don't mind at all. At least you don't have bloatware lol
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Click to collapse
Ahhh no no don't get me wrong. I love my 6T is just that I thought maybe it would be different with this device.
And yea, no bloatware at all. Battery life amazing, I can't wait to get the new update plus gestures

atrix_noob said:
I'm very dissatisfied with not receiving any updates yet....
I love my phone but T-Mobile is soooo slowwww.
I have my One Plus 6T thanks to a friend, I didn't have the money to buy the complete phone cash.
Click to expand...
Click to collapse
Depending on how bad you want the latest build....you could always unlock the Sim, apply for an unlock token and unlock the bootloader. From there you can fastboot flash the latest 9.0.5 images as many users have done already.

Pain-N-Panic said:
Depending on how bad you want the latest build....you could always unlock the Sim, apply for an unlock token and unlock the bootloader. From there you can fastboot flash the latest 9.0.5 images as many users have done already.
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Click to collapse
Oh yeah, Believe me. If I had the money to completely pay the device I would.
Sadly I pay it monthly for now has I can't afford to pay it completely. I have the device thanks to a friend, if not I would be stuck on my Xperia XA2 lol

i cashed in with the 300$ off deal!! called and threated to disconnect my T-Mobile digits line. T-Mobile rep unlocked my 6t on the spot over the phone. sent my request for unlock token from oneplus on the 9th... Hopefully I get the email today so I can bump my 6t to 9.0.5.. T-Mobile is definitely taking long to release their version but at least they told us they were. maybe they will push it out today..... 9.0.5 runs better and has the November android security.

Mine is totally unlocked, haven't paid anything but the tax on launch day.. running 9.05 loving it..

jacksummers said:
Mine is totally unlocked, haven't paid anything but the tax on launch day.. running 9.05 loving it..
Click to expand...
Click to collapse
How did you do it? I can't get it unlocked without paying the full phone :/

KMHartford said:
i cashed in with the 300$ off deal!! called and threated to disconnect my T-Mobile digits line. T-Mobile rep unlocked my 6t on the spot over the phone. sent my request for unlock token from oneplus on the 9th... Hopefully I get the email today so I can bump my 6t to 9.0.5.. T-Mobile is definitely taking long to release their version but at least they told us they were. maybe they will push it out today..... 9.0.5 runs better and has the November android security.
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Click to collapse
I would love, but they deny my petition to unlock the phone. Does it even work with the Temporary Unlock? I have unlocked my phone till the 13th of December
Also, what maked you think that today they are going to update today? Did I miss something?

atrix_noob said:
I would love, but they deny my petition to unlock the phone. Does it even work with the Temporary Unlock? I have unlocked my phone till the 13th of december
Click to expand...
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You might have to be a little more aggressive like threaten to cancel your service or something if they don't unlock the phone tell them you're leaving the country and you must have it unlocked immediately ??

atrix_noob said:
How did you do it? I can't get it unlocked without paying the full phone :/
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U gotta be honest totally or bull**** them. We all Chronicled the process in these threads..I even posted pics

atrix_noob said:
How did you do it? I can't get it unlocked without paying the full phone :/
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Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Tenure is what got me what I wanted. That's also gotten me free SIM cards and free next day shipping on purchases. Just adapt your approach to whatever fits you best.

amg83 said:
Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Tenure is what got me what I wanted. That's also gotten me free SIM cards and free next day shipping on purchases. Just adapt your approach to whatever fits you best.
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I'm right now with a T-Force employee on twitter. ( Fingers crossed)
Let's see if I can convince them thanks for the tips. I been with T-Mobile for 5+ years now. Never have an unlocked phone from them
Let's see how it goes.

I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh

jasons1004 said:
I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh
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I feel ya bro, I'm in the same boat. Got denied through Twitter and their chat. Only reason i root is for viper ?

It's who you talk to you got to just keep calling until you get to the right person to give you the hook up

jasons1004 said:
I tried maybe 5 times now... Called in / Facebook / online chat..... They will not unlock without device paid off and more than 40days service
I'm on EIP customer 10yrs plus and no luck
Only reason I want root is viper anyway.....ugh
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Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
ME: Hello, was wondering if someone could help me with an unlock. I'm just looking to unlock bootloader but apparently you can't do that without a full unlock initiated by you guys. I've been a customer for over 16 years and have no plans to leave, just want an unlocked bootloader to play with some extra stuff I have used for years. My number is ###-###-####.
TMO:Hey there Andrew! Thanks for taking the time to reach out to us. My name is Chris, and I'll be your #MagentaExpert today, and I'm eager to help out anyway I can! Before we can unlock any phone it has to meet certain eligibility requirements, and I can definitely check on that for you. Can you follow our secure link, so I can pull up all the details. Also what's the IMEI number for the OnePlus 6T? Let me know once you've had a chance to follow the link. *ChrisScott
***sent my IMEI and accepted the invite link through facebook***
ME:I understand the requirements for unlock, which are likely there to make sure people don't get devices under a deal and cut/run, but I can assure you I am not going anywhere as my tenure with T-Mobile affords me a very pleasant experience with support or really any other requests I may have.
TMO:Thanks for following the link for me! I'm pulling up all the details right now, so bear with me for just one moment please. Thanks! *ChrisScott
TMO:Thanks for your patience! Normally a phone needs to be on the account for at least 40 days, but I'm going to make an exception this time around because you've been apart of our family for a very longtime! I did process the override, so you should be able to follow these steps https://support.t-mobile.com/docs/DOC-38913 to complete the unlock. Let me know if you run into any trouble. In regards to the 9.0.5 there's no date set for the release, but as soon as it is available you should receive a push notification to your phone so you can update it. *ChrisScott
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amg83 said:
Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
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Call again tell them. I've been a customer for 10 years other people have been getting their phone unlocked and I want mine unlocked or I'm going to Verizon ??

amg83 said:
Ask to talk to a supervisor. I can't imagine you being with them for a decade that they won't do the same for you that they did for me.
Here is the gist copy of my convo on facebook messenger:
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I will use this against them thank you. Lol
---------- Post added at 09:41 PM ---------- Previous post was at 09:14 PM ----------
amg83 said:
Agreed with the other folks on here. Just gotta be straight honest or total bull to get it. I haven't made a single payment on my device, did the $300 trade-in deal and my second attempt was successful by going through their Facebook T-Force team. Told them I wanted to unlock bootloader but that required the phone to be fully unlocked. Also told them I have been a customer for 16+ years. Just adapt your approach to whatever fits you best.
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How did you get ahold of them on messenger? Just search for TMobile and picked @Tmobile but no reply...
I got a reply just now... Crossing my fingers...ugh

Yeah, just found them at default. They can be a little slow on the reply. https://www.facebook.com/TMobile/
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