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So my wife wanted to shove her iphone microsim into my phone because her phone was out of battery, and for some reason the micro sim tray got caught in the sim connector slot. I was not able to get it out gently. I finally yanked it out, and I now broke off a tiny bit of the connector.
I have found this http://www.parts4repair.com/samsung-galaxy-note-sim-connector/ for sale and was wondering if I should attempt to do this myself.
Has anyone had any experience with this repair? I have been trying to look for something online that features a tear down, but I have not found anything that involves the sim connector.
i couldn't stop laughing...last week my wife tried to do same with my note, thankfully i had seen her and stopped it..
better give it to service center, enough damage is already done
Sounds like it was you who wrecked it by yanking. Don't blame your wife!
Sent from my superior GT-N7000 using Tapatalk
i did the same yesterday i took it to samsung service center, it will take one working day to be fixed, they will change the connector for 40$, going to collect it tomorrow.
update: they just called me, gonna collect it now.
suomaf said:
So my wife wanted to shove her iphone microsim into my phone because her phone was out of battery, and for some reason the micro sim tray got caught in the sim connector slot. I was not able to get it out gently. I finally yanked it out, and I now broke off a tiny bit of the connector.
I have found this http://www.parts4repair.com/samsung-galaxy-note-sim-connector/ for sale and was wondering if I should attempt to do this myself.
Has anyone had any experience with this repair? I have been trying to look for something online that features a tear down, but I have not found anything that involves the sim connector.
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Hah Dude! I had the EXACT SAME THING. The goddamn thing got stuck, i got mad and ripped it out. The pin (middle on) broke off and then the phone did not recognize my sim card.
I was so mad cuz it was the first day I had the phone.
Anyway, just return it to samsung repair center.. they fixed mine for free.
State something in the lines of ''When I placed the simcard I noticed it wasn't recognized. When I removed the simcard, it turned out the middle pin was missing''
Multibillion dollar company, they won't look any further and replace ur phone.
Goodluck.
so u havent told us if your wife is still alive xD
Sent from my GT-N7000 using XDA
so basically you pulled it out and damaged it but blame the wife for putting a microsim in there.....right
I did the same thing on my old Nexus S and sent it to Samsung to repair. Got it back last week. I was messing with my phones and switching Sims and got frustrated and yanked it out therefore breaking the Sim tray connectors.
Sent From My Galaxy Note
LOL you guys...
What did you expect ?
Just go ahead and send your phone back to Samsung and your wife (soon to ex-wife because of "random" kidnapping) off to Siberia where she'll learn NEVER to touch a mans phone... ever (unless it's to say how big it is then promptly put it down).
on a side note I heard transporting human bodies is quite cheap, as long as you ship in bulk
Hehe I am not blaming the wife per se, I have gone and bought the replacement sim connector. It's less than a buck, so I just bought 2 just in case it happens again.
I am in a country where service center or warranties are just not possible. So its pretty much diy and buyer beware.
If I get it and don't stuff it up, will update with photos.
Sent from my GT-N7000 using Tapatalk
Same exact case here. Last week. Living in Spain. I had to send it to the Samsung Care Center in Pontevedra. 27€, but i had it back in one day.
This bloody pins are made of butter. Don't worry you'll get it fixed.
k!DDa said:
so u havent told us if your wife is still alive xD
Sent from my GT-N7000 using XDA
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LOL
suomaf, replace it yourself. Galaxy S, Galaxy S2 and Galaxy Note are pretty easy to disassembling. Here is video tutorial:
http://www.youtube.com/watch?v=UFDr3PQMTxw
oh sure the phone is easy to disassemble but replacing the sim tray is not as easy as it is being talked about on here...
if samsung wont do it... pm me i can fix it..ive already done 2 from members on xda and i promise it was as good or better than samsung....
and for those who think its like older galaxys that was a separate unit that plugged in..not this one its soldered to the board and it is in quite tight quarters...
just trying to help avoid a catastrophe and give someone an option that might not have been there... btw i have 22 yrs board level repair experience just for any that might be thinking i didnt know what i was talking about...
Lmfao: D
Sent from my GT-N7000 using xda premium
I nearly had the same happen to me the other day ! obviously quite a common occurrence. I was removing the Micro SIM holder, it got halfway out and then the Micro SIM fell out of the holder and the Holder was catching on something - fortunately I guessed what was going on here so was VERY careful - I managed to get the SIM back into the holder then slot the whole thing back in , then remove it again (easy once the SIM was in place )
Bloody glad I was on the ball and didn't just give it a sharp tug now I've read this !
samsung service center location in US
Hi,
Can you tell me where the Samsung service location is? I am in SF bay area. I have the same problem on my international version (N7000). I would rather have it repaired at a Samsung location instead of some cell phone shops that only know how to replace iphone screens.
$40 seems very reasonable.
Thanks in advance.
1902 said:
i did the same yesterday i took it to samsung service center, it will take one working day to be fixed, they will change the connector for 40$, going to collect it tomorrow.
update: they just called me, gonna collect it now.
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My wife saw me reading this on my galaxy and we both laughed. I she is not touching this phone lol
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getharoon said:
My wife saw me reading this on my galaxy and we both laughed. I she is not touching this phone lol
Sent from my GT-N7000 using Tapatalk 2
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I was going to post and i read yours +1
My girl touches my note and she gets a nice firm pimp slap! Baby powder and all
Sent from my GT-N7000 using Tapatalk 2
I have a GS3 for att and a few hours after i bought the phone i noticed the back door cover is not snapping in on the bottom left side. After thinking i might be able to return the phone to the best buy i got it from and exchange it i decided to wait two days. Turns out my only option is returning not exchanging due to the high demand of the phone. I tried to call samsung to see if could possibly send me a back cover since all the hooplah about the back cover recall during production i figured it would not be a problem. I first tried to get this fixed through their live chat system. In the end they told me its not cover because its physical damage. I proceeded to call their support and see if they could give me the same answer. They in turn said I would have to send the phone to them but since I have no oter phone now I could not do that so I politely asked to speak to a manager but there were "on the phones" and "busy" so they took my number and told me they would call me back. Well.... I guess you can figure out what happened with that promise. I called a second time and after a 40 minute call it got me nowhere. They then told me on my second call that the back cover was not covered in the warranty because it was a "detachable part of the phone" and that it was an "accessory". I told them this does not make sense because isnt the battery considered detachable and an accessory? This time i asked for a manager again and I guess the managers were being lazy because not one of them wanted to speak with me because they were on "call" ironically. Can anyone help me with this situation any suggestions anything I can tell them to actually do something about this? I also already told them that all over the internet there were news about defective back covers during manufacturing and how it was pulled to be fixed and how people are posting pics of back cover issues also including on this forum! Im so aggravated with their customer support that i have a headache.
Look up on ebay to find a replacement. I know a lot of sites sell battery back covers and they aren't expensive
sent from my GALAXY SIII
Because of the crazy demand of the phone, you may have to wait it out if you can't be without phone and hope BBY gets some stock in within your 30 day (?) exchange window.
If you absolutely can't wait, you may wanna try ebay for a replacement back, since it's been reported the the international doors work just as well. But that would require you to shell out some dough for something that isn't your fault
Stock back cover is crap, really poor decision from Samsung. Finger print magnet and slippery. Anyways there are tons of 3rd party replacement back covers anywhere from 2$ to 10$, with better decals or nice tactile texture some even metal or leather.
Check amazon or just Google.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Buy the official flip cover - replaces the back. Use that until you find a replacement back. Can we even get those yet by the way?...
I've read that some of the back covers block NFC. Be careful with what you get.
Ansextra said:
I've read that some of the back covers block NFC. Be careful with what you get.
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Yeah the metal ones..
Try putting the bottom left in first then bottom right then go up. Mine was like this until I did this.
Sent from my GT-I9300 using Tapatalk 2
you can but on ebay, offical samsung back battery covers in white and blue. They are around $30.00 . I got mine a couple of days ago as I wanted an extra cover.
Wow, this is really poor customer service from Samsung. I had a loose battery door on my Motorola DX. I did online chat with rep, after 2 minutes of taking my info then she sent me a brand new battery door. Received in mail 2 days later.
I would say file a better business Bureau complaint. Everytime I have filed a complaint someone from the executive offices called me back. I filed one against LG and got them to replace my phone after sending it in for repair 3 times and all 3 times didn't fix it. I also had an issue with dell and filed a complaint and the escalation office called me and bent over backwards to make me happy. So I would suggest doing that and you will get a call back within a week guaranteed
Sent from my SGH-I777 using Tapatalk
Envy718 said:
I have a GS3 for att and a few hours after i bought the phone i noticed the back door cover is not snapping in on the bottom left side. After thinking i might be able to return the phone to the best buy i got it from and exchange it i decided to wait two days. Turns out my only option is returning not exchanging due to the high demand of the phone. I tried to call samsung to see if could possibly send me a back cover since all the hooplah about the back cover recall during production i figured it would not be a problem. I first tried to get this fixed through their live chat system. In the end they told me its not cover because its physical damage. I proceeded to call their support and see if they could give me the same answer. They in turn said I would have to send the phone to them but since I have no oter phone now I could not do that so I politely asked to speak to a manager but there were "on the phones" and "busy" so they took my number and told me they would call me back. Well.... I guess you can figure out what happened with that promise. I called a second time and after a 40 minute call it got me nowhere. They then told me on my second call that the back cover was not covered in the warranty because it was a "detachable part of the phone" and that it was an "accessory". I told them this does not make sense because isnt the battery considered detachable and an accessory? This time i asked for a manager again and I guess the managers were being lazy because not one of them wanted to speak with me because they were on "call" ironically. Can anyone help me with this situation any suggestions anything I can tell them to actually do something about this? I also already told them that all over the internet there were news about defective back covers during manufacturing and how it was pulled to be fixed and how people are posting pics of back cover issues also including on this forum! Im so aggravated with their customer support that i have a headache.
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This is why I left AT&T. Their customer service is the worst out of all the top 4 carriers in the US.
Sent from Droid RAZR MAXX
Envy718 said:
I have a GS3 for att and a few hours after i bought the phone i noticed the back door cover is not snapping in on the bottom left side. After thinking i might be able to return the phone to the best buy i got it from and exchange it i decided to wait two days. ... They then told me on my second call that the back cover was not covered in the warranty because it was a "detachable part of the phone" and that it was an "accessory"
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Click to collapse
First, the manufacturing issue had everything to do with the surface quality, not the fit issue.
Second, you need to learn to insert the cover properly. If you insert from the bottom and just press hard around the edge all the way around, it will fit in snuggly.
Third, if you still can't get the cover to assemble or break the cover in the process of forcing it in, just buy a replacement cover. It is not expensive and certainly not worth your time and effort to argue with Samsung over it, imho.
Just trying to be helpful...
Sent from my SAMSUNG-SGH-I717 using xda premium
ArborRes said:
First, the manufacturing issue had everything to do with the surface quality, not the fit issue.
Second, you need to learn to insert the cover properly. If you insert from the bottom and just press hard around the edge all the way around, it will fit in snuggly.
Third, if you still can't get the cover to assemble or break the cover in the process of forcing it in, just buy a replacement cover. It is not expensive and certainly not worth your time and effort to argue with Samsung over it, imho.
Just trying to be helpful...
Sent from my SAMSUNG-SGH-I717 using xda premium
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Im not retarded I know how to put the back cover on I have already done this and it is not staying. Im one of the few people that read the manuals. I have never broke the cover because it came like that out of the box. I would not be calling samsung or posting on this forum had any of this been my fault at all.
ArborRes said:
First, the manufacturing issue had everything to do with the surface quality, not the fit issue.
Second, you need to learn to insert the cover properly. If you insert from the bottom and just press hard around the edge all the way around, it will fit in snuggly.
Third, if you still can't get the cover to assemble or break the cover in the process of forcing it in, just buy a replacement cover. It is not expensive and certainly not worth your time and effort to argue with Samsung over it, imho.
Just trying to be helpful...
Sent from my SAMSUNG-SGH-I717 using xda premium
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Nice avatar1 What's the good word?
All that time on the phone and posting on forums, you might as well have bought one off ebay. Unless your time isn't worth anything.
themightycat said:
All that time on the phone and posting on forums, you might as well have bought one off ebay. Unless your time isn't worth anything.
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My thing is why should I have to spend money on something that was a defect. Thats not right as a company to make a customer do that for a less than a week old phone.
Just return the phone and get a new one.
First world problems suck. Thanks for sharing.
...
Put a case on it, and you'll never notice it again.
Call wherever you bought it, see if someone returned a defective one and have them swap the cover for you.
Just noticed that if i put my finger on my camera and move it, the whole camera moves and even makes a clicking noise. Is this normal and if not is there anyway to tighten it up? It's more noticeable with back cover off.
Sent from my Galaxy S4
I would take it into a corporate or authorized repair center and have them take a look at it. Maybe something became unseated.
There's no corporate stores near me. This sucks so much.
Sent from my Galaxy S4
My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4
Chadly said:
My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4
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Refurbished personally I prefer BC the problems are usually sorted out I've never had a messed up refurbished phone.
Oh really? Just don't want to get one that's all scratched up and looks used. I guess I could try it out for a couple of days to make sure it seemed fine before I mailed my original back to them?
Sent from my Galaxy S4
Recently, with sprint at least, I had to get three refurbs of my s2 before I found a fully working one. I didn't see any scratches or blemishes upon quick first inspection at the store.
Still unsure on what to do. Here's a video of my camera wobble..
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4
Take it back mine is perfectly stable and yes that would be fing annoying
Sent from my SPH-L720 using xda premium
Ok well I guess I'm happy. I called Verizon and they are shipping me a phone and it will be here tomorrow. They let me change colors too. I have a black one but I think the white looks cleaner. He also put it in the notes that I would prefer a brand new device instead of refurbished. I'm definitely going to check everything on the phone tomorrow. Speed, build quality, battery temp, call quality and benchmarks. If all of that checks out then I'll keep the new phone and ship mine back.
Sent from my Galaxy S4
Ok Guys here it is.
Ive never broken a phone ever..ive had a zillion it feels like, but I know i know never a reason for no insurance or no case etc. Now that's out the way....:silly:
I had this issue on my AT&T S4, where it would only charge if you held the charger a certain way, messed up port. So I called AT&T got a refurb and I been putting it through its paces. It's perfect, so I am going to send my phone back, and I see a hairline crack in an arch starting on the right side of the home button running on the border of bezel and screen ending at the side bezel. I did drop it while I was switching batteries and my SD card, picked it up and didn't see anything, that's how hard it is to see at certain angles. Before you get a refurb you have to agree no physical water damage etc etc. There wasn't, now there is. What should I do? Do I just send the refurb back and try to find someone to fix it? or just call and see if I can be a pity story to the death star? or just send my phone and hope they aren't looking? Anyone have experience with this? Anyone send a damaged phone back and they flip out? Thanks.
I think the worst case scenario is they'll charge you $200 to $300 to fix it.
That's most unfortunate. I don't know if AT&T notices that keenly, but if they do, they'll charge you 649 or whatever the unlocked price of the phone is. Do let us know what happened. All the best!
Sent from my GT-N5110 using Tapatalk 4
mankand007 said:
That's most unfortunate. I don't know if AT&T notices that keenly, but if they do, they'll charge you 649 or whatever the unlocked price of the phone is. Do let us know what happened. All the best!
Sent from my GT-N5110 using Tapatalk 4
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They will offer a screen repair for 200.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Hello everyone, I have been an android user for around 5 consistent years now and I got an LG g4 when it first came out, well after about a year of use it broke so I was without a phone for months, so I waited for the galaxy s8, I pre-order it, and I should have learned my lesson about buying phones right when they come out, I did that with my LG g4 and it had that hardware bug. Anyways I have had the phone for awhile now and it has started to freeze, the screen shuts off and won't respond for a few minutes, it will freeze for 2 seconds then shut down and reboot, the battery life is about 2 hours at 100% charge, it gets burning hot while charging and sometimes while I use it and about 2 weeks ago, I had picked up my phone off my desk and looked at the back of it and it was cracked, I know I didn't drop it either because if I do I will look at it for a good 20 minutes and the room I was in has very soft carpet so it won't break, then last Saturday I went on vacation and my I woke up that morning and grabbed my phone, and what yah know it was broken on the front and worse on the back, and I know 100 that I didn't drop it then either, because it was on the charger, so I called Samsung today, a few times actually, the people could barely speak English, were very rude and were giving me wrong information, and the problem is they want $205 to fix the screen, well why would I pay for something #1 I didn't break #2 it's defective, so why would I pay to have the screen fixed on a defective piece of hardware? So right now I am at a loss and I'm very upset, So basically I turn to my favourite form in my hour of need to ask what I should do, and I can't return it either because I'm making payments on it over sprint, also I may be uninformed of the situation because I have never had this issue, so any help you can give me is extremely appreciated
Device information: Samsung Galaxy s8 sm-g950u Arctic silver.
any questions and any answers or help or anything would be extremely appreciated
Not sure if this will help or not, but it sounds like your battery is bad and expanding inside of your phone.
Good luck bro, getting a free replacement for a cracked screen is almost impossible... I kno, I dropped 2 lg g2's in a 2weeks time span of initially getting the ****ing thing... went thru my carrier "Verizon" to get a replacement, although it worked out in the end for me cause the 2nd time I dropped the g2, they didn't have anymore g2 replacements so they sent me a g3 instead... if u have insurance thru ur carrier that's ur cheapest n best bet
You don't need to deal with Samsung directly as it sounds like you purchased the phone through Sprint. Take it to a Sprint store and explain what is happening or call customer support if you wish. They will be much easier to work with. To reiterate call Sprint not Samsung.
tommyg562000 said:
You don't need to deal with Samsung directly as it sounds like you purchased the phone through Sprint. Take it to a Sprint store and explain what is happening or call customer support if you wish. They will be much easier to work with. To reiterate call Sprint not Samsung.
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Already talked to them, they wont do anything they told me to contact samsung.
Maybe you was sleepwalking and you broke your screen? Joking. Now seriously your screen it's cracked. What do you expect from Samsung? "Yo my screen it's cracked! How did you cracked? I didn't cracked yo! Then how did it got cracked? I don't know...magic yo!"
Just pay the 200$, get your phone fixed and move on..
I am with the first commentary. I have a repair store here in France and I have seen 3 batteries swell up and break the screen. Not much you can do. Warranty will only get you so far. It seems the customer service ppl are there more to deflect the customers away more than to help. They are hoping For you to give up period .And move on so if you just keep trying and pressuring them though replace your phone if not your only option is To pay the $200 .
Sent from my SM-G955F using XDA-Developers Legacy app