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so my girlfriend's brother pushed her and she ended up falling on her phone. she tried to turn it on and what do you know, all you see is a black screen with white lines. anyone know the problem? do i just have to replace the LCD? thanks in advance.
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
luis86dr said:
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
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Click to collapse
lol tmobile insurance is a joke. but i'm making him pay $200 to cancel one of my spare lines so i can give my GF one of the G2's that im selling. im hoping it doesn't come to that because i really don't want to do that. my guess is that i just need to replace the LCD. anyone care to chime in?
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
tazz9690 said:
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
Click to expand...
Click to collapse
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Anyone?
Sent from my HTC Vision using XDA App
RE
i had a similar problem with my phone ... my screen went white with random black lines on it ... i might have sat with the phone in my pocket earlier not too sure ... anyways so the screen wouldn't show anything but the phone worked otherwise, i can hear it receiving notifications, and i can even receive phone calls and answer them if I slide my finger across the screen ... the phone was rooted, and i wasn't able to do a hard reset on it ...
took the phone back to bell on the 3rd, and last monday i heard back from them saying that the LCD was cracked and needed replacement ... which is not covered under the waranty since it's a physical damage and it would cost $150 CND to replace it ... should be getting the phone back this monday...
After replacing my Desire Z via FutureShop warranty (for battery issues) I somehow ended up with the lines on my screen Christmas eve, however the LCD was not cracked. The lines would move around and change in brightness as I did things on the phone (opening apps, flipping keyboard out, etc). If the lines don't move then it's more likely a crack in the screen. My issue was more likely a faulty ribbon/connection. I carry my phone in an inner breast pocket on my winter jacket, so I definitely didn't crush it or anything, either.
So back to FutureShop I went, only a week after the first replacement, and they gave me another new one right away. Between 2 stores that I have visited my 2 replacements are supposedly the only 2 replacements that have been done since the phone launched.
My 3rd one seems to be doing well, no battery issues, so far no screen issues.
I guess my point is, if you can get a phone from a retailer that offers a decent warranty, do it. I bought my phone outright at $500, the warranty was $10 a month.. I fell for it, but I'm very very glad that I did. Although HTC may have covered me, I would have been without the phone for a lot of time, and once they found out that I'd unlocked it they probably would have left me in the cold.
reflux said:
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I had exactly the same, it is very very likely that "only" the LCD that is broken.
I got an replacement from from ebay (it's about 60 USD) and replaced it following IntuitiveNipples teardown guide at http://tjworld.net/blog/htc-desire-z-tear-down
Its' a little bit of fiddling but in the end not that complicated (tryin to remember which screws should go into which place was the hardest part)
Thanks for the input guys. Very much appreciate it. Looks like ill order the lcd when I get my next paycheck :O
Sent from my HTC Vision using XDA App
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
Click to expand...
Click to collapse
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Sent from my HTC Vision using XDA App
I have this problem too, and eventually (like 2 or so mins in with the screen on) the screen gets dark areas in the corners. We're guessing it is screen damage (which is strange becuse the phone hasn't been dropped or anything, was just in my pocket). My question is what should I do - should I send it to HTC for an exchange or will I get issues with that because the phone is rooted, in which case should I just get a new screen and replace it?
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
Click to expand...
Click to collapse
Epic fail haha. That would be a bit harsh now over a phone, wouldn't it?
Sent from my HTC Vision using XDA App
Still... sounds like trailer trash to me. Or a 13 year old brat...
reflux said:
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Ur still a bad boyfriend. You should get dumped! LOL jk.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Sent from my HTC Vision using XDA Premium App
sooo, no assistance with my question?
If you are worried about sending it in, just unroot the phone and you will be fine.
Sent from my HTC Vision using XDA Premium App
I'd love to... but how do I unroot without a screen?
this is what the screen looks like now
:crying:So my girlfriend managed to drop my beautiful white s3 and now i wanna drop her ass. somehow she managed to break it the same day i rooted it and started to truly enjoy it.
Screen cracked at the top corner now theres a spider crack all over the top of the screen with a couple of cracks that run down to the middle phone still works, but the crack is killing me on the inside hehe. Now funny part is i bought the defender for it the day i bought it cause i knew it was too weak to handle a hard drop, and i've been checking the mail for it for 2 weeks now. then she comes and does that just the day before it arrived. After crying inside a while and just wanting to punch someone i managed to start looking at options.
checked online and the parts cost $240-$290, bell and best buy can fix it by it'll cost at least $325. I also bought the best buy protection plan (12.99/month). am thinking I should be able to find some cheap non-samsung parts for much cheaper than that, replace the screen and give it to best buy for an exchange as long as something is wrong with it (not sure wt though )
http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
found a youtube video showing how to replace the screen, looks wayyyy too complicated
http://www.youtube.com/watch?v=_70-W9JjVjg
awsrasool said:
:crying:So my girlfriend managed to drop my beautiful white s3 and now i wanna drop her ass. somehow she managed to break it the same day i rooted it and started to truly enjoy it.
Screen cracked at the top corner now theres a spider crack all over the top of the screen with a couple of cracks that run down to the middle phone still works, but the crack is killing me on the inside hehe. Now funny part is i bought the defender for it the day i bought it cause i knew it was too weak to handle a hard drop, and i've been checking the mail for it for 2 weeks now. then she comes and does that just the day before it arrived. After crying inside a while and just wanting to punch someone i managed to start looking at options.
checked online and the parts cost $240-$290, bell and best buy can fix it by it'll cost at least $325. I also bought the best buy protection plan (12.99/month). am thinking I should be able to find some cheap non-samsung parts for much cheaper than that, replace the screen and give it to best buy for an exchange as long as something is wrong with it (not sure wt though )
http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
found a youtube video showing how to replace the screen, looks wayyyy too complicated
http://www.youtube.com/watch?v=_70-W9JjVjg
Click to expand...
Click to collapse
Shouldn't Best Buy fix it without charging you?
bigant262 said:
Shouldn't Best Buy fix it without charging you?
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Click to collapse
this.
even tmo's coverage of 7.99/mo allows us to pay 100 deductible for a replacement phone...
Best buy should cover it for you, for free.
Yeah... I pay 9.99 for coverage through Best Buy. No deductible, no questions, replaced in a couple of days. What did you sign up for?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
J-man67 said:
Yeah... I pay 9.99 for coverage through Best Buy. No deductible, no questions, replaced in a couple of days. What did you sign up for?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Only thing I could think of is they might do it different over there in Canada. I think that is where the OP is from.
Just posted about this in the other cracked screen thread...
"Missed my damn pocket on Saturday night, and dropped mine on the garage floor. Got a small crack about as wide a finger nail from the right side of the ear piece curving up to the edge. Which is strange, cause the only other mark on the phone is a small scuff at the bottom of the back cover. But, I have BB insurance, so its in being fixed with no deductible! I've dropped my epic a few times in the last year, and not scratch on the screen. Makes me wonder what they changed in the formula from og gorilla glass to gorilla glass 2. 
As much as I don't want to add all the bulk to it, the Otterbox Defender, or Trident Kraken may be in its future...
Sent from my SPH-D700 using xda app-developers app"
Sent from my SPH-D700 using xda app-developers app
awsrasool said:
:crying:So my EXgirlfriend managed to drop my beautiful white s3
Click to expand...
Click to collapse
Fixed
not sure how you guys manage your finances, but if there is a fee, shouldn't see be paying for it?
If I dropped my girl's laptop, phone, crashed her car (or w/e) and we weren't pretty much married, I would cover it to get whatever it is fixed.
I dropped my friend's motorcycle helmet while handing it to him several years ago. he didn't have a good grip and as I passed it, it slipped into his hand from mine and fell to the concrete floor. it was still intact, but had nice bruising from the concrete. I apologized and got him a new one within a week...
awsrasool said:
:crying:So my girlfriend managed to drop my beautiful white s3
Click to expand...
Click to collapse
What girlfriend?
The PEP from Best Buy in Canada is different than the one in the US. It does not cover physical damage, liquid damage, basically they call it "stupidity". I'm not calling it that, that's how they word it. PEP from Best Buy only extends the manufacturer's warranty. So instead of getting refurbs, you get brand new replacements. And you can pick a different phone if you want. I posted in another thread indicating that no carrier or 3rd party store in Canada offers insurance anymore. At least not that I'm aware of. It sucks because Best Buy charges $12.99 + taxes per month for the PEP. I have 2 PEP's from Best Buy. On one of my PEP's, I already got 3 brand new replacement phones. On my
2nd one I got one brand new replacement in which I chose a different model.
So both already paid itself.
Wirelessgirl said:
The PEP from Best Buy in Canada is different than the one in the US. It does not cover physical damage, liquid damage, basically they call it "stupidity". I'm not calling it that, that's how they word it. PEP from Best Buy only extends the manufacturer's warranty. So instead of getting refurbs, you get brand new replacements. And you can pick a different phone if you want. I posted in another thread indicating that no carrier or 3rd party store in Canada offers insurance anymore. At least not that I'm aware of. It sucks because Best Buy charges $12.99 + taxes per month for the PEP. I have 2 PEP's from Best Buy. On one of my PEP's, I already got 3 brand new replacement phones. On my
2nd one I got one brand new replacement in which I chose a different model.
So both already paid itself.
Click to expand...
Click to collapse
Wow I can't imagine trying to sell that to customers. It's already hard enough trying to get people to get the 9.99 plan that replaces the phone with no deductible. Customers say "if I break the phone I'll buy a new one for 200, not realizing the phone is $650.
Why would u let your girlfriend touch your phone?
Sent from my SGH-I747M using Tapatalk 2
pimpahlishis said:
Why would u let your girlfriend touch your phone?
Sent from my SGH-I747M using Tapatalk 2
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Click to collapse
This.. Lol wifey ok, gf hell no
Sent from my SPH-L710 using Tapatalk 2
Zephyron said:
this.
even tmo's coverage of 7.99/mo allows us to pay 100 deductible for a replacement phone...
Click to expand...
Click to collapse
I think the deductible for our phone is $150. Which it's still cheaper than replacing just the screen.
Powered by the SGSIII
Don't even have my phone or actually even purchased mine yet... this made me buy a case regardless soooo... thanks, haha.
If you wanna be technical about it then she's my fiance... I'd expect her to pay otherwise for sure lol... I guess a broken 4.8" screen makes you a bit bitter lol...
Yea best buy Canada is another story they do not cover physical or water damage... Am gonna try calling visa today to see if there is any insurance that my purchase can be covered under... But after reading online about this am no longer hopeful for anything....
Next time buy the case before even thinking of buying the phone... And do not trust a girl with a delicate thing like your phone...
Sent from my SGH-I747M using xda premium
awsrasool said:
If you wanna be technical about it then she's my fiance... I'd expect her to pay otherwise for sure lol... I guess a broken 4.8" screen makes you a bit bitter lol...
Yea best buy Canada is another story they do not cover physical or water damage... Am gonna try calling visa today to see if there is any insurance that my purchase can be covered under... But after reading online about this am no longer hopeful for anything....
Next time buy the case before even thinking of buying the phone... And do not trust a girl with a delicate thing like your phone...
Sent from my SGH-I747M using xda premium
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Click to collapse
I find that offensive. K. Thanks.
Sent fromTyra's galaxy siii C:
And I find it expensive to pay 300$ to fix a phone I paid 150$ for with a 3 year contract
Sent from my SGH-I747M using xda premium
Damn that sucks! I hope your able to get a new one some how. I know buying it out right is just a lot! Let us know how it turns out for you.
Good luck!
Lg sent my nexus 4 back from repair. They were supposed to replace the screen but never did. Upon receiving the package I noticed those expletives didn't even put the screws back! There are just holes in the bottom. I called to complain but it seems my only option is to send it back in. I don't want those people anywhere near my phone again.
I tried finding the screws online but no real luck. I've no clue as to their exact spec. Only know they are t5 5.2mm torx screws. Can someone help me out? Any ideas where to get a couple... Or have a broken phone they want to sell the screws?
Sent from my often RMA'd Nexus 4, So that I can use the one I'm using now when I get the 6th and hopefully final one.
Why don't you ask LG to send you some screws?
Sent from my Nexus 4 using xda premium
http://www.impactcomputers.com/922-9691.html (package of 5)
like this?
Maybe LG is trolling you for so many RMA's? :sly:
Sent from my Nexus 7 using Tapatalk HD
how about this ebay item (#290843305530) + screwdrivers!
http://www.ebay.co.uk/itm/Fascia-Ho...K_Replacement_Parts_Tools&hash=item43b79ca63a
El Daddy said:
Maybe LG is trolling you for so many RMA's? :sly:
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
one can only hope.... cause karma's a real *****.
after 5 rmas what makes you think you will be happy with the 6th one? im surprised that these companies let customers exchange their phones this much, there should be a limit then just full refund.
neotekz said:
after 5 rmas what makes you think you will be happy with the 6th one? im surprised that these companies let customers exchange their phones this much, there should be a limit then just full refund.
Click to expand...
Click to collapse
+1 What's the chances one person gets 5 defective phones?
Sent from my Nexus 4 using xda premium
I have mine since the first batch. No problems at all. You must be the pickiest person in the world. On your 6 nexus rma? Damn. By the third one u shoulda asked for a refund.
Sent from my Nexus 4 using xda premium
americasteam said:
+1 What's the chances one person gets 5 defective phones?
Sent from my Nexus 4 using xda premium
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Click to collapse
+1. infinitessimal IMO.
theabsurdman said:
+1. infinitessimal IMO.
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Click to collapse
Wow... lots of hate. I want the phone, so that's why I have so many RMA's. I wanted the cycle to end so I sent it for repair instead. phone came back with no work done but missing the screws on the bottom. Call it karma if you want, but if you think I like going through the play store and dealing with them and their issues and shipping phones back and receiving "new" phones with glue spots, scratched screens, and dead pixels then I must just be a masochist. Am I picky? Sure I am, but other than the phone that would heat up like crazy and reboot multiple times per day despite factory reset, reflashing stock image, etc, all of the issues were screen related. You spend the vast majority of the time on the phone looking at a screen. Plus, this is a nexus... refund... what else is there out there for new hardware, unlocked, stock, etc? I would have paid $700 outright for the thing if google was charging that much, but I expect the phone to have a screen that's defect free.
This isn't something new with nexus/play store devices. Check out the threads on the Nexus 10 regarding screen, and case issues and the exchanges. People are getting devices marked as new with broken seals. I've found with every Nexus (except the Galaxy Nexus) I've purchased, if you get a great one from the start then awesome. However, if you happen to get a dud, you will spend some time trying to get one that's defect free through the RMA process.
For the few that posted some links, thanks, but though they are torx screws of the approximate size, they aren't the exact screws. Seems no one save for the manufacturer sells these. After about 3 hours on the phone in total with LG, they are supposed to send me 2 but they said it would take 9 days to ship. I guess they have to order it from Korea.
I had and lg g2x that I replaced about 6 times before I gave up. I was not being picky, the phones were not functioning correctly. You pay for a defect free device so expect one. At least you are getting the screws sent.
Sent from my Nexus 4 using xda premium
I hate to resurrect an old thread, but I guess you just got screwed by LG - pun totally intended :laugh: Sorry, it just had to be said.
On that note, rather than RMA'ing my N4 for a defective screen (well, it sure cracked pretty easily!), I just ordered a replacement front assembly and intend to do the repair myself. Hopefully it arrives this week, because I really miss my Nexus!! If I was planning on spending $600 on a phone, I would've went with an Optimus G or Xperia Z, but I figured I could save a few bucks by going Nexus, and the developer support around here is bar-none! Alas, with this replacement screen, I spent that much anyway... Still ticked off about it, but what can ya do...
So, since it's been a couple months, how about a status update. Did you get the screws? Another device? Are you happy yet? Please, do share.
I'm pretty sure he got the screws from the last time I talked to him.
And to those hating on him are u kidding me. He paid for a fully functional phone and that's what he deserved. He did nothing that I wouldn't have done and he had some pretty defective phones trust me. So before judging know the whole story because like someone said on this thread "karmas a b*tch".
Sent by my Kitteh he chews on muffins on my Sexy Nexi 4 using Tapatalk
americasteam said:
+1 What's the chances one person gets 5 defective phones?
Sent from my Nexus 4 using xda premium
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Click to collapse
Jayrod wasn't and isn't being picky, I've seen pics of the defective n4's and let me tell you, they were very defective! It happens, he didn't want to keep playing the rma game, but he paid for a defective free device. None of the phones he was sent I would keep if they were given to me. Nobody likes to have money on their credit cards tied up, do you know how much money was on hold for those devices? A lot. Not that he cared about that, but keep that in mind when making remarks. These phones weren't sent to him without some sort of hold. Who would go through that for something miniscule?
Sent from my GT-N7000 using Tapatalk 2
Yeah, I completely agree with those statements. I'd hate to be in a situation like that, especially considering my "credit card" is actually a debit card with Visa, so those "holds" would be on my real money. It's bad enough I barely went 5 days with my Nexus before the screen broke, but to RMA a device 5 times is a little ridiculous - not necessarily for Jayrod's part, but the fact that he's had so many problems for something he should have had defect-free in the first place. After the first 2 RMA's, someone at Google and/or LG should have personally inspected the third device to absolutely be sure with 110% certainty that it was perfect. OK, so I made a little joke earlier, but I really do feel for the guy. The quality control issues have been nuts, and hearing stories like this makes me wish he would just be given a free N4 just for all the trouble! For all that and then getting back an unfixed phone with missing screws is just unforgivable. I could understand his frustration and just wanting what he paid good money for! Which is why I now hope he's finally got a good one.
So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks
Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
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Click to collapse
See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.
I don't think you'll have any luck with warranty repair. Sorry about your phone though.
https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
Click to expand...
Click to collapse
Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?
LG are asking for £40-120 dependent on the level of damage.
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
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Click to collapse
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Really?! Yes I do! How would I go about doing this?
Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Click to expand...
Click to collapse
This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.
So I dropped my phone at Whataburger today and it fell facedown and the whole screen has like hairline cracks (but no bumps whatsoever). I want to exchange it because of my damn OCD, it just bothers me. Is there a way to take it to T-Mobile and say that something is defective and get a free replacement since I have warrenty? I was thinking of saying that I was putting on an Otterbox case, and when I tried to take it off, the phone screen cracked...or something along those lines. I was googling and I read that I had to pay up to $199 to replace the screen from Samsung directly. Any other options? I'm a broke college student barley making it and I don't want to make my mom pay for it. Right now I'm on the phone with my mom, and I keep on hearing the screen crack, and I'm afraid the screen is just gonna shatter at any moment, or while it's in my pocket
Bro if you are a college student what are you doing with an 800$ phone m8? Lol
Sent from my SM-G935T using Tapatalk
You are asking for advice on how to con T-Mobile, yet clearly admitting to being at fault. Sorry, my advice is to suck it up. Slap a screen protector on and learn from your mistakes.
nano303 said:
Bro if you are a college student what are you doing with an 800$ phone m8? Lol
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I had been saving up to buy a better, faster, and more useful phone that would help out in my studies
What is wrong with you, dude? Do you really think T-Mobile would even buy your Otterbox excuse? Stop trying to scam people and own up to your own mistakes.
I don't think they will cover for it even if you have warranty since it's physical damage. If you have insurance then that will be a different story. If I were you, I'll just find a local store to try and replace it. If not, probably have to suck it up with a protector.
Sorry this happened to you, mistakes happens.
I'm also a college student so I know the struggles.
Good luck!
Sent from my SM-G935T using XDA-Developers mobile app
Next semester, take an ethics class
Leelouster said:
So I dropped my phone at Whataburger today and it fell facedown and the whole screen has like hairline cracks (but no bumps whatsoever). I want to exchange it because of my damn OCD, it just bothers me. Is there a way to take it to T-Mobile and say that something is defective and get a free replacement since I have warrenty? I was thinking of saying that I was putting on an Otterbox case, and when I tried to take it off, the phone screen cracked...or something along those lines. I was googling and I read that I had to pay up to $199 to replace the screen from Samsung directly. Any other options? I'm a broke college student barley making it and I don't want to make my mom pay for it. Right now I'm on the phone with my mom, and I keep on hearing the screen crack, and I'm afraid the screen is just gonna shatter at any moment, or while it's in my pocket
Click to expand...
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How long have you had the phone for? If it has been less than 30 days, you can still purchase squaretrade. If you used an amex card to purchase it in the past 90 days, you could apply for purchase protection through them.
Also FYI, the cost of screen replacement from Samsung is $269.xx. Source: I cracked my screen too . Thankfully I already had squaretrade, so my out of pocket was $99.
I wanted a faster to phone to improve my studies....said no one ever.
Give me a break....you can get a part-time job and earn some cash and buy a new phone or repair it.
Filing an insurance claim would probably be the cheapest, legitimate way of getting it fixed.
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itzcarol said:
I don't think they will cover for it even if you have warranty since it's physical damage. If you have insurance then that will be a different story. If I were you, I'll just find a local store to try and replace it. If not, probably have to suck it up with a protector.
Sorry this happened to you, mistakes happens.
I'm also a college student so I know the struggles.
Good luck!
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Damn...well how would I go about getting the insurance? Would it have to be through Samsung?? Yeah I'm going to go to the store tomorrow and try to get it replaced or see what can be done. Thank you, it sucks that such an expensive phone would get it's screen broken easily :/
sevengroove said:
How long have you had the phone for? If it has been less than 30 days, you can still purchase squaretrade. If you used an amex card to purchase it in the past 90 days, you could apply for purchase protection through them.
Also FYI, the cost of screen replacement from Samsung is $269.xx. Source: I cracked my screen too . Thankfully I already had squaretrade, so my out of pocket was $99.
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Thank you for actually typing out a reply that will help me out unlike some others here. I've had the phone since launch day. I purchased it in the store through credit card, so I doubt I can do that. So basically I'd have to get the screen replaced? I can't tell T-Mobile that my phone is faulty? (Because legitametly, I've been having problems with the speaker, and the phone has been messing up quite a bit way before I dropped it). I think they should supply a refurbished phone, no? That is way to expensive to get the screen replaced by the way...but it's worth it. I was thinking of getting squaretrade, but I didn't think that this would happen to my phone since I had a case on it.
v8dreaming said:
Filing an insurance claim would probably be the cheapest, legitimate way of getting it fixed.
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How would I go about doing that? I've never done that, as usually I just take it to T-Mobile whenever I have problems with my phone.
Clear nail polish if they really are micro cracks it should fill them in and not brake the phone. If the cracks are all the way through or huge it won't help as much though. Also it's only 200 to get the screen fixed. Go get a bar tending job you will make that money in one night. Grow up don't ask your mom for money, or try to rip off tmobile
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Leelouster said:
Damn...well how would I go about getting the insurance? Would it have to be through Samsung?? Yeah I'm going to go to the store tomorrow and try to get it replaced or see what can be done. Thank you, it sucks that such an expensive phone would get it's screen broken easily :/
Thank you for actually typing out a reply that will help me out unlike some others here. I've had the phone since launch day. I purchased it in the store through credit card, so I doubt I can do that. So basically I'd have to get the screen replaced? I can't tell T-Mobile that my phone is faulty? (Because legitametly, I've been having problems with the speaker, and the phone has been messing up quite a bit way before I dropped it). I think they should supply a refurbished phone, no? That is way to expensive to get the screen replaced by the way...but it's worth it. I was thinking of getting squaretrade, but I didn't think that this would happen to my phone since I had a case on it.
How would I go about doing that? I've never done that, as usually I just take it to T-Mobile whenever I have problems with my phone.
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If you have insurance on your phone, you have to contact the insurance company.
I'm on the original Jump program, so it's part of Jump, for me. There's usually a deductible though.
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Cracked screen through insurance is 175, girlfriend dropped hers. If you didn't have the cracks, you could of called t-mobile and did a exchange where they would send you a refurb first and return your phone after receiving the refurb. If you this with your current phone, they will find out and charge your account so don't try it.
My girlfriend did the same, her crappy Caseology case did nothing but look pretty.
T-Mobile insurance the deductible is 175 for the S7E.
Leelouster said:
Thank you for actually typing out a reply that will help me out unlike some others here. I've had the phone since launch day. I purchased it in the store through credit card, so I doubt I can do that. So basically I'd have to get the screen replaced? I can't tell T-Mobile that my phone is faulty? (Because legitametly, I've been having problems with the speaker, and the phone has been messing up quite a bit way before I dropped it). I think they should supply a refurbished phone, no? That is way to expensive to get the screen replaced by the way...but it's worth it. I was thinking of getting squaretrade, but I didn't think that this would happen to my phone since I had a case on it.
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I don't know if the store would side with you on that (claiming that there were other problems before the screen cracked). Even then, perhaps they would try fixing those other problems without addressing the cracked screen. Bottom line, a cracked screen is not covered under the standard Samsung warranty so you'll have to pay to get that fixed either way. Good luck :good:
WE NEED PICTURES!
WE NEED PICTURES!
WE NEED PICTURES!!
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