Low in call volume on all Internet calling apps. - Galaxy Note 3 Q&A, Help & Troubleshooting

I have an issue where in call volume is so low I can barely hear the person with all Internet calling apps. Viber, tango, skype, kakao, etc.
The issue only happens with one person and everyone else I call it works find its just that one person I call I can barely hear him.
I've checked every setting on his and my phone and cleared app caches data and done everything. I don't know what else to try.
I don't get what is wrong. Any help please?
Sent from my Galaxy Note 3 using Tapatalk

Anyone?
Sent from my Galaxy Note 3 using Tapatalk

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[!] Phone seems to auto mute mic on calls.

BIG problem I have noticed last two days.
I am on Nebula 1.0.5 and have a friend on 1.0.4
We are in south TX
The problem is where talking on the phone,
The person on the other end seems to think I hit mute.
My phone seems to mute the mic, I can hear them well.
This happend to me 6 times in 2 days. 3 calls a day.
Seems like after 5 mins of talking it happens.
My friend on the other end happened for about a week.
As you may tell from my calls, I don't talk on the phone often
To be able to date the problem at an earlier date.
Not sure if this is rom or network related?
And no we neither use bt headsets
Sent from my SPH-D700 using Tapatalk
I had a similar problem. I'm on Viper 3.0.3. I *think* it only happens when I place outgoing calls using google voice dial. My mic is immediately muted. However, it seems like if I initiate the call from contacts or from Vlingo voice dial it works fine. I usually don't make calls any longer than a couple minutes, so I don't know if it mutes after a certain amount of time.

Popping sounds on calls and low microphone issues

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Click to expand...
Click to collapse
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Click to expand...
Click to collapse
Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Click to expand...
Click to collapse
Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?

[Q] Issue receiving incoming calls

I've the S4 for a little over a week, but it's been a rather busy week so I haven't given it my full attention as yet. I really like it so far, I haven't gotten all the bells and whistles to work and I'm testing battery life with them disabled vs enabled etc. But I'm not really doing much else with it yet.
The only actual issue I'm having is receiving phone calls. When someone calls me, it takes a couple rings on their end before my phone starts ringing (I've encountered this with Sprint before though) but then when I try to answer the call, I don't get the person on the other end. I get a recorded message telling me I've got an incoming call from (name of caller in my contacts list) and if I want to accept to press 1 now. The message takes so long to get to that point that by the time it tells me to press 1 to accept the call, the call goes into voicemail.
I don't receive a lot of phone calls, but I would like to be able to actually answer them when I do. As of now when someone does call me I have to call them back.
This message plays AFTER I've 'accepted' the call on the screen and it plays through the handset not the speakers. I have Google voice set up for my voicemail.
Any assistance would be greatly appreciated.
Sounds like you have google voice setup or you used to. You will have to go to the site on your pc to disable it.
Sent from my icrap 2 using Tapatalk HD
cruise350 said:
Sounds like you have google voice setup or you used to. You will have to go to the site on your pc to disable it.
Sent from my icrap 2 using Tapatalk HD
Click to expand...
Click to collapse
I thought Google Voice had something to do with it but I didn't think of checking the settings via PC.
For anyone else with the same issue: Google.com/voice>settings>calls> call screening off.

Call mic issues - Tmobile d801

Hi, I recently started to have a call issue where people can't hear me over their phones. Seems to happen with iPhone users a lot. Doesn't matter if I call them or if they call me, the other person can't hear me, no matter how I position the phone or how loud I speak. But if I turn on speaker phone, than they hear me perfectly once again.
I tried disabling voice enhancement which seemed to help a little bit.
I was wondering if there was anyone else that is having a similar issue.
I am hoping this is something I can fix, and not a hardware issue like a broke mic.
I am rooted running Tmobile clean rom. No major mods or anything.
Sent from my LG-D801 using Tapatalk 2

Video Call Sound issues

This problem seems to be new.
Whenever I Video call, Skype or hangouts. My call volume is so low that i can barely hear the other person. Even with the volume turned all the way up in settings its still so low i can barely hear them. I thought maybe it was a hardware problem, however when i play music or even use speaker phone on a non video call the sound is loud and clear. Something seems to be switching the volume to a much lower setting right as the call picks up. Has anyone else seen this problem?
Verizon Galaxy Note 3 running Hyperdrive RLS 8
Hello... I'm posting almost a year after yours to say that I had the same problem with my Note 3 on JasmineROM 2.4.4. I never looked into it, because I didn't do video calls very often, and I just got used to using a bluetooth headset to make the calls.
I now have a Note 4 Developer Edition, and I gave the Note 3 to my wife. We did a video call this morning, and she said she couldn't hear me at all. So, the problem has come back. But, the problem is... she can't just use a bluetooth headset because we do video calls so that I can see my son when I'm not at home... and I want him to hear me. Good luck keeping a bluetooth headset on a toddler.
Did you ever find a root cause (or a solution) to this problem?
Thanks.

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