This problem seems to be new.
Whenever I Video call, Skype or hangouts. My call volume is so low that i can barely hear the other person. Even with the volume turned all the way up in settings its still so low i can barely hear them. I thought maybe it was a hardware problem, however when i play music or even use speaker phone on a non video call the sound is loud and clear. Something seems to be switching the volume to a much lower setting right as the call picks up. Has anyone else seen this problem?
Verizon Galaxy Note 3 running Hyperdrive RLS 8
Hello... I'm posting almost a year after yours to say that I had the same problem with my Note 3 on JasmineROM 2.4.4. I never looked into it, because I didn't do video calls very often, and I just got used to using a bluetooth headset to make the calls.
I now have a Note 4 Developer Edition, and I gave the Note 3 to my wife. We did a video call this morning, and she said she couldn't hear me at all. So, the problem has come back. But, the problem is... she can't just use a bluetooth headset because we do video calls so that I can see my son when I'm not at home... and I want him to hear me. Good luck keeping a bluetooth headset on a toddler.
Did you ever find a root cause (or a solution) to this problem?
Thanks.
Related
Hi.
while on call, everyone is having problems hearing me, i even did the test myself with one friend, and the micro cannot have one perceptible reception.
But, while in sound recorder mode, it works ok.
Is there any way to improve the microphone volume while in call? (patches, software, etc)
It might help
SandStorm said:
Hi.
while on call, everyone is having problems hearing me, i even did the test myself with one friend, and the micro cannot have one perceptible reception.
But, while in sound recorder mode, it works ok.
Is there any way to improve the microphone volume while in call? (patches, software, etc)
Click to expand...
Click to collapse
I enabled the microphone auto gain control. So far, I have not received any complaint from the people I talk to, on the phone.
but i have that option enabled :/
without it, is even worse
It was always like this, or started suddenly? Maybe it's an hardware problem?
i never used this device often, but only noticed this when i changed to wm6
it is happening too on wm5.
anyone have spare mics?
strange, the voice recorder is working
same problem
found it :
http://forum.xda-developers.com/showthread.php?t=256734
i ordered one new mic and replaced it, it is all ok now
Hey guys, not too sure if this is just my own problem or a general Hero/custom rom problem but Googling and searching has found nothing but the Alarm volume problem..
Basically, on all custom roms I have tried baring any 1.5 roms, it seems after I have made/received a call the phone wont output any sound at all or use the mic. An example of this is I get a call, it goes fine. Ringtone plays, can hear the other person perfectly and they can hear me. I hang up and about 20 minutes later I have a missed call as it never rang. I ring back and hear no dial tones but get the little vibration to notify me they have picked up. From there they cant hear me talk and cant hear them talk. :s
The camera, wifi, 3G, etc etc all still work but there is no sound going in or coming out of the phone.
It also seems to happen if I have a low battery. As to why this is happening, again I have no idea.
I thought i'd ask here as it seems the best place to ask.
Dave.
Hey all,
I just got my RMA device, which overall is a great improvement over my current nexus 4. The problem I literally just started to encounter while testing it all out is sound not working. Youtube was working fine, sound and all, then I installed a few more apps (harmless ones that I had on the other phone, and are well known and trusted). Now the sound flat out will not work on youtube, or through the google play stream. I can select ring tones fine, and the examples play, so it seems that the speakers work.... Tried playing fruit ninja, no sound. I'm pretty baffled, but also a huge noob at android, so I might be missing some stupid simple?
Any advice or help is greatly appreciated.
ETA: Apparently the speakers only work when it comes to listening to ring tones, and the noise made when raising or lowering the volume of the ringer. Other than that, I'm getting jack **** for sound. Appears the mic doesn't work either, as when I talk into the google search or the talk to text, it does absolutely nothing but tell me to talk into the mic, then tells me to tap to talk since it didn't pick anything up. Guess I've got another RMA coming, and of course all the problems that were fixed with this RMA will be back again, probably along with a ****ed up yellow screen. **** you, Google. **** you, LG. I've never had such ****ty buying experiences.
Bump because I'm utterly confused.
The sound/mic work but it seems to only last a short time. I had left the RMA phone off all night, turned it on, and lo and behold, the sound works. So did the mic, it would pick up everything I said when pushing the google search mic icon. Decided to try out youtube, put on a two minute video, which had sound. 3/4 of the way through the video, the video stuttered, buffered, and the sound was gone. Mic no longer picked up anything I said. Annoyance was had.
Turn the phone off AGAIN, leave it off for a few hours. Come back to see if I can even call people, if the mic is not working. Click the google search mic icon to test it out, there is sound and it picks up my voice. Try out an 8 minute video this time, sound works fine (maybe a little quiet) until the ~6 minute mark, then cuts out again! I decide to try a call, since the mic is no longer picking up my voice when I do google voice search. I call my old cdma phone, put it on speaker, and speak into it. I can hear myself clearly through the cdma phone, no problem. I end the call, and lo and behold, sound again!
I am completely baffled as to this issue. Is it a hardware problem? Is it a software problem? Anyone with lots of experience have any theories? I have no idea whether I need an RMA or some sort of software update. As of right now Im' running the phone as I got it, I did a factory reset this morning. Last night when the sound was cutting off, it had the OTA and numerous apps installed/updated.
Ok so I'm trying to trace down what might be happening here.
Ive got a LG Tone Pro 750 BT headset which I totally love for the most part (epic battery time for one thing). Bought it about a month ago.
About a week ago, maybe two, something weird starts happening. I'll get a call, pick it up and no sound. Caller may or may not hear me, but if they do, it appears to be garbled (I've done a poor job of asking callers if they could hear me and inquiring about that part of the experience so not very good feedback there).
Since I'd had the BT headset for a couple weeks already, I don't even consider there could be a problemo there. So I take the SG4 to Sprint and have a tech check it out.
He comes out to see me (never happens).
Asks me if I have the LG Tone Pro headset. He then proceeds to tell me that he has the same problem on his LG (!) phone with that headset (although it's a later model than my Tone Pro 750...next one up from that model).
He says that the only way he has been able to fix it is by unpairing and re-pairing the headset. Says he has to do it every other day or so.
That was early last week.
So for the next day or two, I go without the headset being re-paired. All is well with the three or four calls I get.
I pair the headset but don't get any calls. I do listen to some podcasts and that is fine (but was never a problem so no change there).
The next day (this morning) I get a call. Problem is back. I try turning off BT making calls and that doesn't fix it. Have to restart the phone.
So I do and I can now make and receive calls. However, BT is off.
It sure looks like this is a problem with the headset.
But I also noticed a preponderance of SG4 owners complaining about a somewhat similar issue where the mic would suddenly turn off on their phone, mid call. Seems WIFI signals would somehow interfere with it (I tried turning off WIFI though and that didn't fix it).
Is there anything else I can do to diagnose this better and maybe get to the bottom of it?
What could be happening here? Is this the headset not playing well with the OS? Is there a way to tell?
Why would this start happening off a sudden two weeks after I'd been using it heavily with no problems?
Also, I'm trying to find more instances of this issue online but it's tough one to Google.
(As a side note, LG doesn't seem to be a very good company when it comes to customer service. I saw several instances on Android Central where their customers reported issues with the headset and then were told their posting violated the TOS of the forum. WTF is up with that? Have they not realized there is ths thing called the Internet? Do they think people won't eventually catch on? )
I'm seriously considering returning this thing, but the truth is, I really want to keep it if I can get it to work. Probably a pipe dream though, now that I've written all this out. lol
I'm even considering rooting my SG4 and throwing another ROM on to see if that fixes it. That's how much I like the headset.
Happy to receive any feedback from fellow forum members. Thanks in advance.
PS: Just realized I haven't really tried just unpairing and re-pairing more than once so I'm going to test that some more over next few days meanwhile...
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
BT media audio works, phone audio fails
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Glad you posted this because I hadn't even thought to try, as part of my troubleshooting, whether I could still play media on the phone through the headset when call audio was not coming through.
Last night I made a couple of calls just fine with my LG Tone Ultra (upgraded to see if this fixed the problem, but no change) and then made a third one. On this third one I could not hear any sound but the call connected (it was to my wife--she later told me she got a call but no sound on her end either).
So this is very strange. Somehow the BT headset is just dropping the call side of the audio.
And, it's doing so randomly.
Sure would like some more insight on what is likely the cause of this situation. I submitted a question to LG through their website but no response. That was days ago.
Chapter 2 of this problem
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Just posted a new thread on this issue with some log data that I'm hoping a kindly dev may help decipher.
Letting you know in case you want to keep an eye on that thread as well.
hi. just got my zenfone 3 last August 20 and i notice that the audio when talking to someone, having conversation when someone calls and i hardly hear what is he/she says. i have to toggle the speaker loud just to hear it. can anyone help me. ive tried the audiowizard app installed on the phone although its the same. pls do help.
xibubuto said:
hi. just got my zenfone 3 last August 20 and i notice that the audio when talking to someone, having conversation when someone calls and i hardly hear what is he/she says. i have to toggle the speaker loud just to hear it. can anyone help me. ive tried the audiowizard app installed on the phone although its the same. pls do help.
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Click to collapse
I have bought ze520k model..me too facing this audio problem
Same here with ZE552KL on 4G i have really bad quality. When I had Galaxy S5 there wasn't any problem...
This is alarming. DOn't see much support on the matter?
I got same phone as far as now. I have no issues with it. Been using it for a month.
Had issues with system getting stuck and everything freezing. (due bad memory management). An update 2 days ago solved the issue and now everything is working perfectly !
Got the same issue, ZE520KL, seems to happen only with normal phone calls. Data was enabled, but I was connected to WiFi, so I'm not sure if it's related with data connection.
It sounds like talking through a walkie-talkie with low volume.
Additionaly, I noticed some kind of background noise filter that turns incoming audio quality down in WhatsApp and Skype calls. It'd be really good if someone came up with a flashable/Xposed mod to get rid of it.
I send my Zenfone to the local service and they said that everything is ok... But still when i'm calling from Galaxy S5 quality is much better :/
I have upgraded it to nougat and I don't have any issues with audio quality when making phone calls, which is fine the sound is still clear enough for my ear.
If you compare it for ex to Samsung S5 it is really bad
michnior said:
If you compare it for ex to Samsung S5 it is really bad
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Click to collapse
It's true, I confirm this. The audio of the conversations is too low!
Is it possible to change the file system on a rooted phone? I don't know, maybe changing some parameters, even if it distorts the sound a bit?
Just sell this piece of .... I just bought Galaxy S8.