Database Users

[SOLVED] Gmail not syncing anymore

I just noticed a few days ago that GMail isn't syncing with my phone anymore. I send myself an email just to check and it never showed any notification untill I manually entered the application and updated. Of course, I'd ran this test before and it worked flawlessly. I really need this to work because I use my email a lot for work purposes.
I'm currently on CM-5.0.3.1, ERE36B. I don't really know what may have happened. Configuration to receive notifications apparently is ok. As far as I know the only thing that may have changed is the number of apps. Can there be some kind of interference between some app and GMail sync? Come on it's the Google Phone, if GMail can't work we've got a problem...
Any help will be GREATLY appreciated.

Go into: Settings, Applications, Manage Applications, Filter - ALL, find GMAIL and GMAIL Storage, clear data for both.

Solved! Thanks!

Hi !
Used to get these issues too on my HTC Magic (G2). Nothing wrong with my N1, but this morning, no sync (last sync seven hours ago...).
Turned everything down then restarted and it worked again.
Do you often get that? Is it a google-related issue ?

[Q] htc mail sync problems

Anyone have problems with mail syncing?
It seems to have stopped working and only syncs when I go in the app.

surely I am not the only person with this problem...

yes i have same thing...i disabled calender and book sync and toggled auto sync...then presto mine was fixed...still not sure why.
Sent from my HTC Vision using XDA Premium App

I don't have book and changing calendar has not made a difference. Also noticed that it happens on TI backup now. Not sure if it is related

I've even done factory a reset and nothing has changed. No idea why!

must be a way to get this going again...can't clear data in the app section which is odd

I have this with my school e-mail since they installed exchange server 2010. To fix it (temporarily), you have to clear all the categories on all the events in your calendar (via outlook, thunderbird or web-based) and then re-apply them.
Note: it is temporary because every so many weeks, the issue reappears.

Yep. Same here. Noticed it a few weeks ago and thought it was just me. Had a major clearout on the phone (new SD card, hard reset, etc. etc.) and it's still a problem.
So it's standard HTC ROM (2.3.3) and I'm syncing with MS Exchange. As the OP says, there is no sync unless I open the app, irrespective of changes made to the scheduling. For what it's worth it's currently set to sync every 10 mins Mon-Fri 9.00 until 18.00 and then every hour off-peak.

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?

I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems

pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
Click to expand...
Click to collapse
So, can anyone help us?

I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.

Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?

volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).

I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!

use maildroid app.

I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.

My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.

volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

Facebook Error - Try single sign-on again

Hi all,
Just setting up my new Note 4 and have come accross this issue.
The error occurs when I go into Settings, accounts, facebook and select Sync with your device. As such I am unable to sync my Calendar information with the S Calendar app.
When trying to perform the sync I receive "Unable to single sign on (SSO) to Facebook at this time" message.
Any help or advice would be very much appreciated.

I am having exactly the same problem. Any help will be very appreciated!
breet said:
Hi all,
Just setting up my new Note 4 and have come accross this issue.
The error occurs when I go into Settings, accounts, facebook and select Sync with your device. As such I am unable to sync my Calendar information with the S Calendar app.
When trying to perform the sync I receive "Unable to single sign on (SSO) to Facebook at this time" message.
Any help or advice would be very much appreciated.
Click to expand...
Click to collapse

Must be down or something. I'm using a galaxy s5 and it was working fine up till yesterday morning when I started to get this same error. Hmm.

Same problem here. Single sign on won;t work for facebook.
Contacs also keeps crushing the last week.
Lolipop is a real mess...

ALso in kitkat says , but with the next update on facebook this message will be gone

I don't think it's a facebook error. Twitter is also unable to SSO with the galaxy app. I am pretty sure it's a Lolipop bug.

valhala said:
I don't think it's a facebook error. Twitter is also unable to SSO with the galaxy app. I am pretty sure it's a Lolipop bug.
Click to expand...
Click to collapse
I'm pretty sure it isn't the 5.0 lollipop update considering the update isn't available in my stress yet. When there's a new update about to hit, most phones in general start to do the same or something similar. I also have a Note 4 and my bf has a Note 3. I also work on devices frequently. At this point it will continue to be an issue. If you have the Facebook app then you're fine anyway. Just continue checking for further updates. Remember to shut down your device daily for 30 seconds to 1 minute (it's very similar to a computer).

.+1.Me too having the same problem with Facebook since friday. I'm on kitkat with my canadian N4.. I think thst is the Faceboom servers the problem.

Does twitter work? Cause I have iasues with single sign on and twitter also.

I'm also having the same problem since Thursday or Friday, Verizon note 4.. kk.. no other apps having the problem yet. . Very annoying. . .miss not being able ru sync calendar, and photos. ..
Sent from my SM-N910V using XDA Free mobile app

I thought it was just me.
I've only just received my Note 4 (Europe) and have the same problem. In my case it all works fine on my old Note 2 and Note 2014 Tablet but not on the Note 4. All my devices have Kit Kat as well.
I hope someone finds a solution as I want to sync my facebook calendar into the S Planner. At present I am keeping my old Note 2 alive for this purpose.

Is this only on Galaxy Devices
I too have this problem on my new S5. My Note 10.1 2014 is still working fine but SSO on the Galaxy S5 just wont work. I have done a factory Reset and still no success. I spoke with samsung which was a total waste of time. Cant wait for someone to find a solution to this.

fix
I to have the note 4 and I completely unistalled Facebook app and forced stop on calender. Reinstalled Facebook app not opening and went back to calender and added new account clicked on Facebook account then signed in. Hope this helps works great now and Facebook is sync with Google calendar.

Hi -how did you uninstall facebook ? It's part of the standard ROM on my Note 4 so I cannot remove it ? Thanks.
johnboy35 said:
I to have the note 4 and I completely unistalled Facebook app and forced stop on calender. Reinstalled Facebook app not opening and went back to calender and added new account clicked on Facebook account then signed in. Hope this helps works great now and Facebook is sync with Google calendar.
Click to expand...
Click to collapse

KitKat FB Issues SSO
semakawa said:
.+1.Me too having the same problem with Facebook since friday. I'm on kitkat with my canadian N4.. I think thst is the Faceboom servers the problem.
Click to expand...
Click to collapse
I'm still on KitKat and having the same SSO issue with the FB app.

Update SNS
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.

Did anyone find a fix for this? I'm having the same exact issue on my galaxy s4.

dettmari said:
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.
Click to expand...
Click to collapse
I updated the SNS, remove the FB account, and it worked. Calendar is now syncing agian. Thanks.

Resolved my issue.
dettmari said:
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.
Click to expand...
Click to collapse
dettmari,
That fixed my issue hope it does the same for all.:good:

Fixed my issue also

Note 4 910F on 5.1.1 - Gmail exchange account vanishes repeatedly

Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!

ricarva said:
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
Click to expand...
Click to collapse
Ok so you stated that you got the 910f version and running 5.1.1 but is it stock rom or custom?
Since galaxy s2 I have never used stock roms as they are always buggy in one way or another. My advise is to use custom rom. If you don't want to use custom roms then you should get another stock rom. If you are running example COH4 then try ether a previous build or next build or even try and re flash the current rom.

I am on stock 5.0.1. 910f and I am having troubles with the gmail app syncing
With my hotmail account.All emails vanish (inbox-sent etc).
I have deleted and reconfigured my hotmail account through the gmail
App and also deleted it's data but the problem persisted.
I just can't get it to sync with other accounts other than gmail.
I think it is aproblem of the gmail app itself.
I have since switched to the stock samsung email client and everything
works fine!

@Zionator
It's my experience that custom ROMs allways end up having some quirks of their own; also, I'm on COI3 which is rock solid so far, in every other department.
@snatch_bill
On stock 5.0.2, I never had any problems. Also, while it works fine, the Samsung e-mail app is absolutely horrible, especially when compared with the Gmail client.
So please: does anyone have the least bit of an idea as to how to debug the problem? I'm not even really concerned with solving the problem right now, just understanding it.
Cheers,

Got the same problem. The exchanges account disappears after some days completely. It disappears in gmail and also in the account settings. I'm also using android 5.1.1 on my Note 4.
After reconfiguration the account works again for a few days until it disappear again.
Same problem here with the s6:
http://forum.xda-developers.com/galaxy-s6/help/exchange-account-disappears-frequently-t3176427
Seems to be a problem with the samsung rom. Guess we need to wait until samsung fix it.