Database Users

Jerky Youtube playback - only when on wifi!?!?

Hi all,
Wonder if anyone has experienced this. My Touch HD (stock Orange ROM) is really jerky when playing Youtube videos through the client over Wifi, but fine over a 3g connection..
The Wifi connection is plenty fast enough, the Mrs has an iPhone, which works fine.
Anyone got any idea what I can check? I've made sure everything is turned off.. bluetooth etc..
stuck!
thanks
Mark

Hi, easy one this :0) Go to the settings tab select communications, in the bottom right tap settings, then tap wireless lan. Once there select the power mode tab then move slide all the way to the left for best performance. Always works for me, hope it does for you :0)

Sadly not mate, already tried that!
OK so this is REALLY weird. If I have nothing else downloading at home, and the youtube player is downloading it's jerky.
If I start a download going on my laptop (usenet - canes my connection) then what HAS buffered on my Touch HD plays fine. The moment I stop the download, it starts to be jerky again.
Almost seems like the throughput to the phone is killing it somehow, weird! have tried all sorts of settings on my router, but no dice.
Really stuck as to what to try next :/

Must admit until buffering is complete, I too get slightly jerky playback. Although this has always been the case with every Windows Mobile device I've had. Sorry I can't help you anymore m8
:0( Good luck with it.

Background downloading slows the device down, so it cant play the video smoothly. Go to youtube app settings and turn video playback quality to fast download. That helps, but the quality is awful.
I use the high quality, and just wait the video to finish downloading.

It's not just the fact that it's downloading in the background because it's doing that over 3g but plays fine, it's something specific to Wifi.
It's also not just slightly jerky, it's REALLY bad.
I mean.. I've watched plenty of reviews of this device where they've streamed youtube over wifiand it.screen fine..
I wonder if upgrading the radio would help? or is the wifi stuff done by the rom?

Worth a try, my HD works much better with new radio 1.10.25.25 + Custom rom Black Pearl 1.7 lite.

will have to give that a try then. The stock Orange rom is good apart from that but a bit slow.
Just finding picking one to flash to a touch daunting, too much choice!

OK, so I downloaded and flashed to panosha Black Pearl v2.1 HD ROM.
Works fine, is VERY nice and fast Also updated my radio version to 1.12.25.16 but the Youtube thing is still there!!!
I'm going to try it on someone else's wifi connection as soon as I can, but for now, anyone got a clue?!?

OK, I've tried three different roms, and even tried two other wifi networks- same problem.
The device is generally slower when connected to a wifi network, not just youtube. I guess it's just more noticeable when playing YT videos.
Really lost now ;(

Could be that once you are connected on WIFI the youtube player automatically selects the best quality video for you to view, increasing system requirements.
At the same time as trying to view the higher quality video the WIFI also uses a fair bit of CPU power. Try downloading a file on WIFI with everything else closed and you'll notice your device is a lot less responsive until the download is completed.
Only a guess though.

Well of course, but you'd expect a device of this spec to be able to play it without stuttering all over the shop whilst nothing else is loaded...

Hi there = I've got the same bleedin problem!
I am on orange payg 3g, Dutty 2.1 extreme rom.
I never had the problem with the original (orange) total pants rom, but I've also updated the radio to 1.12 so perhaps it's an issue with the radio. Have you tried 1.13 the latest?
It's nowt to do with the youtube settings for sure, it's most definitely wi-fi related. I've noted the i-player mobile app is wildly out of sync on the audio too and never used to be that bad.
If anyone has any ideas or tweaks please let us know. thanks!

Maybe its because when you connect to wifi network it says that rx speed is 1mbps (it should be faster) and the real download speed is around 30 kb per second and i think that that is not enough for playing realtime high quality videos (needs buffering more often). When you set option to best performance that will just increase your transmit power and you will get better reception (but the speed still remains). Maybe that is the problem. Any solution on how to increase the RX speed?

Hi there, i am from singapore. I am also experiencing the same problem with the youtube client from the stock rom. i got mine from starhub! the video is jerky! need help!!

Wifi help please!

Was wondering if anyone could help me.
I was loving almost everything about my elocity tablet, but wifi issues were same as initial g tablet.
Firmware came out yesterday that supposedly fixed this and for everyone in the main Elocity thread, it seems to have just done that.
I have applied it but have the following problem:
While I can see all the available networks, I cant seem to join any unless I am almost 5 feet from the router and despite seeing excellent signal I am only getting 1 mb/s link speeds. Rarely it wil go as high as five.
It is not a router issue as laptops and iphones connect fine. I have rebooted router and tried every permutation of wireless secuirty and wireless speed, b/g/n settings (the elocity is b/g only wifi). With no luck
Went to local McDonalds and could pick up 4 surrounding wifi networks with good to excellent signal and connected to them but again only a best of 1 or 2 mb/s.
I will be returning my device on account of this. Being in Canada I won't be able to get another (I am in USa with family for holidays for another week.)
I am hoping there is something in software I could do that might fix this as I like the device otherwise especially with quadrant scores in the 2400 range now.
I tried resetting the device and reflashing the firmware update to no avail. I don't know enough about android or linux to know if there is anything I can do delving deeper into the device to fix this?
It is almost like it only connects at wireless b and not g working so range is short and slow.
any thoughts or ideas before I send back as I have 2-3 days to wait for the RMA label.

So is the wifi issue hardware or software?

I am wondering if the wifi issue is software or hardware problem? I am hoping its a software issue and will be fixed in an update because my 14 days have passed for best buy return policy. If its hardware could i just send it into acer? Just sucks I can barley go outside my room with the router to keep signal.

I have no problem what so ever with my wifi, i can even connect to my wifi when i visit my parents across the street.
Its not some high grade wifi either, just a small d-link access point.

I've had no issues with wifi connections either. I've even sat in the parking lot at McD's and accessed their wifi. It see's several of my neighbors networks too.

what wifi issue??

What they said. I've had no problems with either if my tablets

wifi great for me as well
I can see several neighbors router sitting anywhere in my home.our router is in the basement.I can go out in the far back yard and and still connected.with that said I never have more then 2 bars I do not think it reports correctly.

newtonfb said:
I am wondering if the wifi issue is software or hardware problem? I am hoping its a software issue and will be fixed in an update because my 14 days have passed for best buy return policy. If its hardware could i just send it into acer? Just sucks I can barley go outside my room with the router to keep signal.
Click to expand...
Click to collapse
My first unit would drop from 5 to 2 bars walking out of the bedroom my new dual band n1 was was sittin. Within 25 feet when I checked to update my tablet, I gotta 'signal too poor' message.
I called acer support, gal I spoke with was green with the device but put on hold and consulted with a senior support tech. They took my info and directed me to exchange the device.
I did the next day and the new unit has no issues with connectivity any longer.
Yes there is a few units out in the wild that they deem to have a defective wifi device on-board....
I would suggest exchanging if you still can asap, although I'm sure you would have no issue gettin a replacement from acer 'america' if you gave them a shout.
Give them a call, I'm sure they will help you out and post your response from them.

Really ??
You exchanged through Acer support ?? I thought most people would just take it to where they bought it .. I would never have thought of that ... only if my return timeline with the store were expired and then we would contact support based on the 1 year warranty ..etc
good to know -)

UnicornKaz said:
Really ??
You exchanged through Acer support ?? I thought most people would just take it to where they bought it .. I would never have thought of that ... only if my return timeline with the store were expired and then we would contact support based on the 1 year warranty ..etc
good to know -)
Click to expand...
Click to collapse
I took it back to staples where I purchased....

ya but i waited past my 14 days to return to best buy....so now id have to send it in which i dont want to at all. To clarify...it has got better the last few days..dunno how. But i downloaded wifi analyzer on both my nook color and this and kept comparing the 2. The nook does occasionally about 10 dmb stronger but for the most part its pretty close to the same.

Maybe It's Something Else...
For the past couple of hours I've been playing with FTP servers on my Iconia (and found two apps in the Market that make it easy to set up - FTP Server and Wireless File Transfer - both free). See this post:
http://forum.xda-developers.com/showthread.php?t=1094289
Now I was thinking, on some of my earlier mobile devices, there was a setting that was called "WiFi Powersave" or something like that and it was always recommended to turn that off because it screwed up the WiFi by cycling it when the thing thought you needed to conserve battery life.
Sort of like the f.....ng useless confirmations that Windoze likes to throw in every app. Anyway, does anyone know of a kind of "hidden setting" that Acer might of thrown in 'cause sometimes WiFi file transfer works great and sometimes my PC cannot find the Iconia?

Internet connection very slow!

I and my father have a new SGS2. When I connect to Wifi, no problems at all. On BOTH, the internet connection is very slow, with stops and always changing H... 3G... H....... If I connect to my old phone, the speed is fine, so it's not the local provider. My SGS2 has a lot of apps in it, and my father's one is stock ready and new, but the problem is the same for both. Also it spends a lot of battery.
Some people are complaining about this problem, is there a solution?

Try disabling fast dormancy.

how do you disable fast dormancy?
cheers

Change network setting to gsm only mode if it still come you might consider to chanhe the sim card, like i plan to.
I also using this gt p1000 with different sim card and it happened more faster browsing rather than this dual core gt i9100
sent from my 2.3.3|dxjpe DJGTabs7

Probably due to the radio sucking. There are others you can flash to...not sure which is best.
Are you by chance on AT&T in the US? Anyone know of the best radio for this phone on AT&T?

I also get very slow internet comnection in areas where high speed UMTS is not available. Actually, in these areas the phone is so slow that it always looses communication with the server. Practically, internet does not work AT ALL!
I'm really tired of being regularly pissed off by this phone and its many defects!

UPDATE:
Just tried disabling fast dormancy by using the hidden service menu *#9900#
It looks like at least now commection works. Speed is not optimal but that may be normal because at the moment I am in an area not covered by H+ connection.
Sent from my GT-I9100 using XDA App

YET ANOTHER UPDATE: Forget what I just said in the post above. It only worked for a few minutes, and then I'm back with no connection. It looks like this phone is rather deaf to 3G networks. But again, I may be wrong. The thruth is that I am desperately struggling to make this bloody phone work, but so far I have no clues at all.
Sent from my GT-I9100 using XDA App

There have been random reports of regional and carrier specific problems with 2/3G. Some have been fixed with s/w updates, some people had to get rid of the phone. If your phone and your father's phone perform differently using the same SIM card, than his phone has a hardware problem. If they both suck, then you can either keep playing with the settings, hope a future s/w release fixes the problem, or get different phones.
The SGS2 appears to be router sensitive. It doesn't like D-Link routers. It appears to like Netgear routers a lot. While you shouldn't have to, changing your router can make a big difference in Wi-Fi performance.
Also, both of the conditions above wreak havoc on battery life. I can get 15 hours connected to my Netgear router while people with D-Link's are lucky to see 8.

I do have a second phone (my good old nokia n95 8GB), and also a second contract with the same carrier. I've already tried swapping the sim cards, and the result is always the same: N95 working flawlessly and SGS2 struggling even to get a reply from the server.
Obviously it's a problem related to the SGS2 (mine is unbranded and unrooted, just made the update to the latest firmware 2 months ago), and not to the carrier, although in this period I am in my parents' house, where signal is slightly lower than what I get in my house, at the opposite side of the city. So some cross relationship with signal strength may actually also be possible.
I do have Dlink routers both in my hose and in my parent's house, but I get very good wifi connection, I really can't complain about that. Also because my routers are different from the model that is known to cause problems. Anyway wifi connection is not in discussion here. It's cellular network connection that's problematic.
This evening, after disabling and reenabling all possible settings, and setting network connection to CDMA only, I was able to get fairly good connections, however we shouldn't be supposed to trickle anything in order to simply get cellular network data connection.
Sent from my GT-I9100 using XDA App

[Q] Sprint G2- wi-fi crawling- 3mbps MAX

Hello. First, great forum- I can feel the love, as well as the collective genius at work here. It's refreshing to find a forum where people actually know their sh*t on a real, technologically advanced level. It's relieving as well, considering the headache that my new G2 is causing... as follows:
This is a Sprint device and I am still within the time frame to return if a resolution is not found.
Issue:
1.) While wi-fi remains connected (doesn't drop), it is terribly slow, averaging .8 - 3 mbps. Whereas, other Samsung android devices are averaging 15-20 mbps. Internet is cable, and I have reset the modem without experiencing any performance increase. (technicolor TC8305C, bgn)
2.) 4g is no better, averaging a mind boggling .5 mbps. (Don't even get me started on 3g- .1-.3 mbps)
3.) If 4g is even able to connect, which is rare... it disappears and and is nowhere to be found, or be (re) enabled.
Attempted (unsuccessful resolutions):
1.) Performed Sprint recommended troubleshooting techniques:
a.) updated profile
b.) soft reset(s)
c.) hard resets- multiple
2.) contacted customer care: received "refreshers," and was walked through numerous settings and performed various resets.
Recommended CC resolution: return device for exchange.
3.) Sprint store attempted to identify problem, and in the process found that their demo, along with employee handsets (G2) as well as new unboxed versions had the same problem. They offered to switch to an S4 or Nexus5 for free, or wait a couple days to see if the LG rep could offer a fix.
(further) Resolution: pending
Here's the deal- I think we can all agree that this phone is kick ass. Therefore, I would rather not switch, as I enjoy the experience it provides, as well as the satisfaction of getting to really bond with a device when troubleshooting them. Though, this phone seems to be pretty 'buggy,' and while I don't mind tinkering with computing devices (been seeing the blue screen since win '95), I'm not sure I want to be dealing with the potential hassle with a device we all rely on day in and day out to be our life blood... plus, just because I don't see/haven't experienced the other issues others have, doesn't mean they won't potentially manifest down the road. :/ Maybe the Nexus 5 is the better choice... but it seems like cost cutting has taken place in a couple areas- battery (2300), and the camera. Almost like the G2 is the flagship and the other is mildly scaled down in certain aspects even though the end result is compelling for both.
Please know that I am scouring middle earth low and wide for resolutions, and have not composed this post without first looking and becoming familiar with other peoples similiar experiences. I will continue to fact find, and I apologize for not reading all related threads before posting, but time is of the nigh, as I am still within a time frame to return in case the problem is inherent to this specific device (a lemon). Plus, I don't quite understand everything you're talking about, as I've never had/chosen to dig that deep into the obscure settings and techniques I've seen listed (and also because I JUST got it) Hence, the user name- g2 n00b.
So thank you in advance for your time in helping with this. It is both greatly appreciated, and not without gratitude on my part. Also, I hope I displayed proper educate by formating this post in a manner which is easy to sort through. K. let the trouble shooting begin.
also, to the mods- sorry if this is thread/issue has already been covered elsewhere. I also posted this issue on another board and nobody had heard of this problem, so I am fairly confident that i may be justified in having poted this. However, feel free to delete/lock/merge/ if I just didn't see it.. but please provide the link so I can further fact find, because I'm stumped. Thanks.

I just did a speedtest on mine (Also on Sprint) using Wifi.
Same speeds I get on my PC.
It's an oddball suggestion but did you disable the Sprint connection optimizer?

Optimizer enabled. Though, I have tried disabling it and running diagnostics to no effect- doesn't matter what I do, it still won't exceed 3mbps, unless I am lucky enough to receive 4g in certain areas.. then it's a 'blazing' 3.5mbps, but usually .8. I have msl code and have adjusted band priorities and still no difference there, including ##72786 to reset default connections to make sure nothing was adversely affected after investigating the issue.
I'm really bummed. I love this phone. I feel like everything I felt I was missing in the S3/S4 are present here. Love the interface, form factor and all of the settings. Maybe I should take Sprint up on there offer to get an S4 a Nexus 5, but I REALLY don't want to go back to caveman battery hog status on the S4 and have to purchase a backup. I imagine the N5 is more efficient in this area, but it still has a 2300 battery vs 3000 in the G2. Needless to say, I'm frustrated and confused.. but often times, such is life.
Any thoughts on the N5, or suggestions to further trouble shoot are greatly appreciated and welcome?

I have disable the connection optimizer and have done this http://forum.xda-developers.com/showpost.php?p=47423537&postcount=1
The only other idea I have is hit up a coffee shop and due a speed test on their wifi.
The sprint stores by me have crappy wifi speed hence the coffee shop.

I seem to have mostly resolved the issue. I switched channels and encryption protocol. Apparently, my g2 didn't appreciate AES very much. Has anyone else seen performance differences with their device when comparing AES to TKIP? If so, are they drastic? I would think AES would be fine with the g2, considering how advanced it is. I consider it to be somewhat unfortunate if I am forced to select TKIP just so I can get a decent connection. That is, unless of course there are settings I can alter in the ##data# screen that can make better use of this encryption. Is there anything I can do now that I have narrowed down the culprit?

G2 n00b said:
I seem to have mostly resolved the issue. I switched channels and encryption protocol. Apparently, my g2 didn't appreciate AES very much. Has anyone else seen performance differences with their device when comparing AES to TKIP? If so, are they drastic? I would think AES would be fine with the g2, considering how advanced it is. I consider it to be somewhat unfortunate if I am forced to select TKIP just so I can get a decent connection. That is, unless of course there are settings I can alter in the ##data# screen that can make better use of this encryption. Is there anything I can do now that I have narrowed down the culprit?
Click to expand...
Click to collapse
What wireless router are you using? I use a D-Link at home and my G2 kept connecting and disconnecting repeatedly. I was able to fix the problem by updating the router's firmware to the latest version. We've never had any problems with other wifi devices on our router, so it seems the G2 has some unique peculiarities WRT wifi.

I'm running AES with no issues, but noticed following.
LG (Sprint) connects first with a slow 72mbps and switches after a while to a faster speed of 433mbps
I have an Asus Router RT-AC66R, if I play around on the router with Frequencies or the wireless mode, LG would go down to a slow speed.
Don't have Optimizer enabled.
I suspect your problem is a router problem and not the phone.