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Hi guys
so i smashed my phone the over day the screen cracked. I took it to the phone shop in town for a replacement screen, he fixed that the phone was working fine. later that night i went to charge the phone and it said battery temperature was to low. i took the phone back he said it was because the motherboard was bent and when i look the top part of the phone is bent by about 0.2cm barely noticeable. he said he changed the charge port and it didnt fix it. Do i buy a replacement one and try it myself i did this before to fix charging issues. Or is their another fix. i went into samsung shop and they said to do it they would have to replace my allready fixed screen and stuff to make it legitimate samsung stuff before touching which is just not worth it. i spent 120 pound to get the screen fixed and only way to charge phone is by using a external battery charger to charge battery out of phone.
Bump has anyone had this before.
Well I think there is nothing more you can do. The problem in these cases is that the motherboard, when bent, it cannot be repaired anymore.
I worked for a few years as a service technician in a few Repair Centers and we usually didn't offer any kind of warranty when the phone has suffered extensive physical damage.
In many cases we simply refused to even service the phone because in the time it took to just find the cause of the problem, we could have repaired another phone that had better chances of success.
okey
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
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Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
ShapesBlue said:
Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
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Ya, they seem to be focusing on the 10" tablet range.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
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Click to collapse
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
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If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
ShapesBlue said:
If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
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sorry mate, you replied to the wrong guy, im not the one who's having the power problem :silly:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
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Click to collapse
I have my father in law who is an electronics wiz looking it over
dtaylorr said:
I have my father in law who is an electronics wiz looking it over
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Good, get the qualified tech to check, battery dead or the chipset dead by using the multimeter for voltage etc.:good:
its still wise to change the power board, NOT repair the board bcos the board is very sensitive to be repaired even the "expert" at the repair shops I went thru the years cant do a good job repairing the power board. funny symtoms of note8, always ended in the powerboard, "sometimes it charge n sometimes it doesn't charge at all." never the battery. never had problem with the battery, yet ! :cyclops:
*not expensive to buy a powerboard n they send internationally.
PS" in the end i swop a new powerboard, my note8 comes back alive kicking n never need another repair for 3 years now.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
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Click to collapse
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
gooberdude said:
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
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By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
ShapesBlue said:
By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
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I did flash, but this was over a year ago.
dtaylorr said:
I did flash, but this was over a year ago.
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its abt the power, power board simply means controller of all your power, dude :victory:
its a common fault in your note 8.0 all leads to the power board.
if handled normally ofcos :fingers-crossed:
forget abt giving the expert to repair the board, jumper wire works but only afew days or months. your best bet is replace the power board !!! end of repair, new life to your note 8.0 :laugh::laugh::laugh:
I smashed my Moto X Style screen. I tried to replace it manually, and when I turned it on it wouldn't charge beyond about 3-4%. When I unplugged, it would die instantly. I figured I may have shorted the battery in the process of replacing the screen.
I have now replaced the battery, and I'm still getting the same issue. I've tried a factory reset, different chargers, cleaning the motherboard contacts, replugging the battery several times... It will still not charge beyond about 32%. I can't post a screenshot of Ampere because I've 3 posts, so I'll type it out instead I guess:
Status: Discharging
Plugged: AC Charger
Level: 28%
Health: Cold
Technology: Li-Ion
Temperature: -22.5C
Voltage: 3.762 V
XT1572
7.0
NPHS25.200-15-8
I don't know why it's saying it's cold. It'll display totally different levels all the time. I've been trying to drain it to 0% to recalibrate it. It got to 1%, turned off, but I was able to turn it on another 2 times. I've plugged it in, and now it says 13%. The battery has never gotten warm whilst plugged in and I left it plugged in overnight but it only had "15%".
I've asked on so many forums and I've not gotten an answer to this. Does anyone know what could be wrong?
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
acejavelin said:
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
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It did sound like something on the motherboard was most likely broken, wanted to make sure. At that time I gave up and ordered a 3T, but I really liked the Moto X and wanted to give another try and repairing it.
do you sell it?thanks
mt021322 said:
do you sell it?thanks
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I probably should sell for parts, depends where you live though. I'm in the UK.
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
mt021322 said:
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
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The LCD on my device has a black line going down the side so that's a no-go.
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
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nope...
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
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I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
dfikz.dfox said:
I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
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I contacted the service centre but they don't have the components for the phone yet to get it replaced
Same here
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
I'm facing the same issue
So how did you fix it?
Kayc.kc said:
I contacted the service centre but they don't have the components for the phone yet to get it replaced
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Oh, did they replace the components? How long did it take them to fix it?
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
Sukumara4 said:
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
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Where do you live in India and what was the charge for the repair?
I have the same issue. Although it doesn't seem to port is loose, just that the cable doesn't make a good connection. I have to wiggle it a bit to get it to connect & charge, but if it moves, it stops charging...
Maxpayne123GTX650ti said:
Where do you live in India and what was the charge for the repair?
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Iam from Karnataka, Mangaluru.
As my phone is in the warranty period and also the problem is not caused by water damage they replaced it for free
I contacted Gearbest, and all they could do was give me a small refund. As there are no Nokia service centres in Europe. And my phone is a Chinese version, with the international ROM, not the actual international version. Bloody brilliant. ?
yes the size of cable or the tip is not the exact size of the port thats why its loose
mine also is loose but charging is not disrupted
Planning to get this phone, but wondering if we can check whether the phone will have lose charging port or not. Is it Nokia's design flaw?
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
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No bro I don't have any such problems in either of my two Nokia 6.1 plus.
In love with the device since December security patch!?
Facing same issue . Anyone have solution ?
Tried many other charge cables instead of the original one, but it didn't help. The cable is loosing, but the charging mode works fine yet.
Nokia 6.1 charge port loose
nikash07 said:
nope...
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My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
3 weeks have past since the repair, the problem is back. I brought it back to the techs that originally did the repair. They did more diagnostic on it and found it could be either a faulty charge port or some issue with the motherboard. I'm hoping it's the charging port.
this is very serious problem with nokia 6.1 plus, Cable comes with box is loose but its charging phone very well if we don't disturb it while charging. I guess its more with cable, as i tried oneplus 6 phone original box charging cable & its very tight, we can use phone while charging. Then also tried my old google pixel original box charging cable, & its too loose, sometimes it comes out automatically.
we need to try with different charging cables trial & identify which one is best suited. Its trial & hit method.
but I'm worried as over the period of time, phone charging port should not be deteriorated...
Mine has become a bit loose and I faced the problem of charging disconnected a couple of times. But afterwards it went back to normal. What's the time required to replace the charging part ?
Fz6rguy said:
My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
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I was thinking of getting it fixed. Gearbest only refunded me €30, cheap bastards. They also offered a refurbished replacement - if I sent the faulty one back at MY expense. Which, from Malta to China, was prohibitively expensive. Screw manufacturer's warranty, eh?
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
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yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
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Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.