Database Users

Calls sound "far away"

My wife's having an issue where calls through the earpiece are hard to hear. You can hear an ambient sort of noise which sounds like its at normal volume but callers on the other end sound very quiet. She has resorted to putting every call on speaker to hear. Her mt4g is stock, non-modified/rooted. Any idea what the problem could be, or what I could try fix it? I tried searching, but the search on the mobile app isn't as easy to use as the full site.
Thanks!
Sent from my LG-P999 using XDA Premium App

Well this should be in Q&A but it sounds like hardware. Has she dropped in water or any other liquid? If not and you bought from tmo you should have a warranty to cover a replacement
Sent from my HTC Vision using XDA Premium App

I bought it 2nd hand a month ago, so no chance of warranty replacement through tmo. Was hoping there'd be a fix available without having to wipe the phone. The water indicator is still white and there doesn't seem to be any physical damage.
Sent from my LG-P999 using XDA Premium App

Note voice leak

Hi
Anyone has voice leakage problem during phone calls? Voice from the other side can be heard clearly by people around me...
How to fix this?

Um, turn the earpiece volume down...?
Sent from my GT-N7000 using xda premium

Ermmm check its not on loudspeaker and also ask person on other end to talk softer
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Use a headset?
Sent from my superior GT-N7000 using Tapatalk

SO..it seems it's a problem with the Note and there's no way to really fix it (I don't mean ways to circumvent it)? Is it due to the long size of the speaker on top?

It sounds like it's due to the Note having a good volume band. If it's bugging you, turn it down. That's not really a work around is it? More of a choice, and which is a good thing I thought?
Sent from my GT-N7000 using xda premium

tytung2020 said:
SO..it seems it's a problem with the Note and there's no way to really fix it (I don't mean ways to circumvent it)? Is it due to the long size of the speaker on top?
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I really had to check it was not still April 1. I do not see a 'loud' speaker as a problem, as you can simply turn it down. I do not find my note to be too loud. If yoh are using a custom rom tben it might be the rom that is amplifying the sound.
Sent from my GT-N7000 using xda premium

The speaker is not long at all. The grill is, but that makes little difference.
The real problem is that the phone is so damned thin! The ear-speaker happily blasts out of the back too.
What is irritating is that you still get the issue where if the grill is not well positioned against your ear you cannot hear well, even though everyone around you can

Turn!
It!
Down!
'nuff said.

No.. there is NO problem with the Note..
if people around you can hear it then would you not say that is a real obvious clue that you have the volume too loud..? turn it down...or.. get you one of these http://www.thinkgeek.com/gadgets/electronic/7830/
problem solved.
tytung2020 said:
SO..it seems it's a problem with the Note and there's no way to really fix it (I don't mean ways to circumvent it)? Is it due to the long size of the speaker on top?
Click to expand...
Click to collapse

In call Sound crackling/distortion in receiver

I purchased the Samsung Galaxy S4 GT-I9500.
I'm facing a crackling/distortion during calls.
I got my handset replaced twice. My 2nd and 3rd handset after replacement also face the same issue.
I have given my handset again for replacemnt.
Anyone facing the same issue?
There's a crackling/distortion during calls at max volume.

+1

I have noticed that too. Beyond a certain sound, there is cracking sound. Happens on Airtel Network.

Yup!!!!!!!!
Same here. More audible when you hear the ring back tone. its like some thin film vibrating over the speaker.
btw I am on airtel too

Same here, when having a call I can hear a crackling sound, it's minor but somehow annoying. Right now I'm not worried but I'm thinking about how it might become a bigger problem in the future.
Sent from my GT-I9500 using xda premium

Are you airtel too? My collegue has an s3 on airtel.. high volume has the same effect on it.. on 75-80% of the volume its fine
Sent from my GT-I9500 using xda app-developers app

Best time to test it is while dialing 121 customer support number on full volume
Sent from my GT-I9500 using xda app-developers app

Hii,
I have cracking sound at earpiece call reciever speaker at full volume, is that normal?
:'(
Sent from my GT-I9500 using xda app-developers app

Apparently it is.. the sound is not properly optimised
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sebilrulz said:
Apparently it is.. the sound is not properly optimised
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
U sure it is normal?
Actually asking because I m trying to replace the device... but hard.. doa period is out...
Sent from my GT-I9500 using xda app-developers app

I have tried many I9500s and all have this problem.
Sent from my GT-I9500 using xda premium

Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
Sent from my GT-I9500 using xda app-developers app

sebilrulz said:
Apparently it is.. the sound is not properly optimised
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
sebilrulz said:
Take it from me, it is normal.. my colleague who has the S4 told me that he does not have this problem. I personally checked it and realised that the problem is actually there.. but only some of us notice it.. keep the volume above 3-4th level and you should it be fine..
Sent from my GT-I9500 using xda app-developers app
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Click to collapse
otacon888 said:
I have tried many I9500s and all have this problem.
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Really thankful to u guys...
Sent from my GT-I9500 using xda app-developers app

There is a new update on galaxy s4 india today. Update it and see if the problem has reduced. I feel it has reduced but it could just be a placebo effect..
Sent from my GT-I9500 using xda app-developers app

i'm using MEA f/w and still have the crackling sound, but it's much better when using "clear sound" setting

Same here.. with clear sound enabled it it greatly reduced.
Sent from my GT-I9500 using xda app-developers app

Fixed on MF3 :good:
Sent from my GT-I9500 using xda app-developers app

I can also confirm that samsung has fixed the problem. I am using MF8.

I don't think this is a software issue, but a hardware one.
I disassembled an S4, I unmounted the earpiece speaker. It comes attached with 2 more sensors.
I made a test call with the back case disassembled so I could press with my finger against the earpiece speaker and the crackling noise dissipated away.
Its like by pressing on it the vibration of the speaker was limited and it sounded pretty normal at max volume.
As a workaround, I inserted a piece of low density foam (found in many packaging boxes) between the earpiece and the front speaker grill and the distortion appeared again, but fainter, after I mounted the back case (speaker assembly) and tightened the screws. Indeed, like others said, its best heard when ring tone is playing when calling someone.
The earpieces is found for $3 on ebay as spare parts, maybe I'll try a new one.
I really hope its not a Samsung design flaw. Check the pics. Thoughts?
I'm pretty upset. I paid a lot of money for this phone, it has a problem and I don't like to send it to service to get it raped by some uncaring hands. I would like to have it changed, I hope its not going to be a difficult process as many things are in my country after you pay the money. How hard was it for you to get it changed?
Has this issue been treated in other threads on the internet?
Little offtopic: the best in call sound experience I had was/is with Blackberry Bold series. They have a clear sound, crisp, no distortion, even with a little bass. Sounds solid. Too bad is that limited.

The problem is with Adapt Sound!, disable it in sound settings [Call Sound] and everything should be fine. Hope this helps:good:

Call volume low?

My call volume is set to the highest level and when I am in a call it's just barely loud enough.
An I alone here? On Verizon.
Sent from my XT1575 using XDA Free mobile app

I've found you have to have your ear flush with the phone. I'm used to angling my ear when talking. It makes a big difference on volume.
Sent from my XT1575 using Tapatalk

Oaklands said:
I've found you have to have your ear flush with the phone. I'm used to angling my ear when talking. It makes a big difference on volume.
Sent from my XT1575 using Tapatalk
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It does make a big difference, but the volume is still the lowest I've ever had on a phone.
Sent from my XT1575 using XDA Free mobile app

AustinTech said:
It does make a big difference, but the volume is still the lowest I've ever had on a phone.
Sent from my XT1575 using XDA Free mobile app
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You need to exchange. mine working great better than my previous phone z3

I agree, you should contact Motorola.

Had this issue with my Nexus 6 sometimes. Always left that one at max call volume. I had to actually turn the volume down 1-2 notches during calls on the MXP. I would also say to contact Motorola.

I'll give Motorola a call.
The volume isn't super quiet, its fine if I'm in a quiet room, but if I'm at a bar or restaurant its going to be really tough to hear anything.
I use an app call HeyTell for 20 second voice messages and that plays loudly in the earpiece so I know it isn't hardware related.
Sent from my XT1575 using XDA Free mobile app

AustinTech said:
My call volume is set to the highest level and when I am in a call it's just barely loud enough.
An I alone here? On Verizon.
Sent from my XT1575 using XDA Free mobile app
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Sometimes I feel it's too loud. Do you have hd voice activated ?
Sent from my XT1575 using Tapatalk

patt2k said:
Sometimes I feel it's too loud. Do you have hd voice activated ?
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I don't think I do because I'm not sure what it is. How do I activate it?
Sent from my XT1575 using XDA Free mobile app

AustinTech said:
I don't think I do because I'm not sure what it is. How do I activate it?
Sent from my XT1575 using XDA Free mobile app
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log into my verizon go to features and activate advanced calling aka hd voice then in cellular settings you will have enhanced 4g lte option. Select that.
Remember in order to speak with someone over HD voice on Verizon someone else also has to have active hd voice: galaxy s5,s6,iphone 6 etc.... all those newer phones.
I love HD voice it's super clear.

AustinTech said:
I'll give Motorola a call.
The volume isn't super quiet, its fine if I'm in a quiet room, but if I'm at a bar or restaurant its going to be really tough to hear anything.
I use an app call HeyTell for 20 second voice messages and that plays loudly in the earpiece so I know it isn't hardware related.
Sent from my XT1575 using XDA Free mobile app
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Were you able to resolve this issue?
I just received my MXPE and absolutely love it, except for the low call volume on the handset earpiece. The low volume is accompanied by some constant low level hiss. Call volume is normal and hiss is gone using any other mode (speaker phone, bluetooth, wired headset). I hate to go through an exchange since I've already got my screen protector installed and that will probably be a loss if I have to get a new phone. But if that is what it takes...
Anyway, would be interested to know what resolution you came to.

I called Motorola, actually tried a factory reset. Determined the phone needed to be replaced. Replacement should arrive today, but through Amazon since Motorola wanted another $25 to ship the replacement before I return the defective unit. A short chat with Amazon and the replacement was expedited to me overnight. Amazon for the win?
Sent from my XT1575 using Tapatalk

Replacement did not fix the problem. It's looking like a Marshmallow issue. Details at http://forum.xda-developers.com/showthread.php?t=3277589.
Sent from my XT1575 using Tapatalk

Poor voice call quality

The quality of calls on my phone is very poor and many times I can't hear clearly what the other person is saying. I have the HD voice setting enabled. Is anyone else facing poor voice call quality or know of a fix? Thanks.
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incisivekeith said:
The quality of calls on my phone is very poor and many times I can't hear clearly what the other person is saying. I have the HD voice setting enabled. Is anyone else facing poor voice call quality or know of a fix? Thanks.
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app
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Does no one have that issue?
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app