Please sign this petition viewers - Xperia Z General

https://www.change.org/en-IN/petiti...with-faulty-backplates-by-paying-extra-amount
This is about the ungluing problem in our Xperia z. To be frank i bought this phone because it is waterproof. Now i cant trust my xperia z anymore. I ve spent quite lot of money on this device and my first device ends up being a mess
Please help me and others who wish to have this solution.
https://www.change.org/en-IN/petiti...with-faulty-backplates-by-paying-extra-amount

Sorry to burst your bubble but...this will NEVER EVER EVER EVER EVER EVER happen.

Not only will this not happen, it should be covered under warranty if that does happen. If it isn't covered, then you can't be asking for a Z1, that's illogical. Then there's the fact it's barely readable. The fact this problem is months old and nothing has happened suggests they aren't going to see it, let alone act on it.

Z in exchange for Z1, just like that? Lol

Funny, are you serious? Just put in it in RMA.

The unglue issue is covered under warranty if the phone is otherwise structurally sound.
So if it has no cracks in the glass panels and the frame, send it in and be amazed

Umm...

Related

I'm a little curious...

Hi guys,
I'm just a little curious. I've been lurking over the Xperia for a very long time now (ever since it was announced). I've read that people are having cracks all over the phone, even from people who have had the phones for as long as 3 months.
Why do people still purchase the phone knowing that the problem exists? Why blindly fork over so much money?
Oh, and by no means am I a trying to start a war or anything, I'm just curious. I've really been wanting to get this phone for such a long time now, and I'm really rather disappointed that Xperia's build quality is just crap.
What are your thoughts?
Cheers.
dude, there is a thread started by me.
In tat i say taht i threw my phone in a fit of rage, and it bounced off the floor, and hit two walls before falling down again. and alas, the slider is loose, but i can get it fixed. Other than that, no cracks, no broken lcd, no nothing.
And by the way, mine is a 08w44, this is the production batch everyone's having trouble with. So if my phone can come out with flying colours outta the torture i put it thro, i would say the build quality is good overall.
well it depends on what "crap" for you means, for your standards for a phone. But generally I would say people look these into a phone but not limited to:
1. Feature
2. Design
3. Advantages
4. Price
as for me I bought the phone not knowing the crack until 2 days that the phone is already with me and I'm looking at this forum for apps and custom stuff. You may consider things that Xperia can upset you but by far, its still the king of the hill.
with a few disappointments though, I still love the phone, and starting to hate the service.
The ones having problems with the phone are the ones that complain.
That's normal.
The ones without problems have no need not complain.
So don't think that a thread where all the cracks unite is representative for the whole series. Even a fraction of users have these cracks. Of course, that's still too many, but there is no need to be afraid of buying this phone because of this issue. The chance to get of a faulty one is very low.
Only a couple of production batches were affected with this issue
I've had 3 xperias sofar and none of them had cracks
What's more: IMHO, even a cracked xperia would be better than an Iphone or anything else out there
gtrab said:
Only a couple of production batches were affected with this issue
I've had 3 xperias sofar and none of them had cracks
What's more: IMHO, even a cracked xperia would be better than an Iphone or anything else out there
Click to expand...
Click to collapse
A cracked xperia X1 is a far better option than a cracked iphone 3g... (every batch of them seems to crack, same as their mac books)
Guys,
Thank you for your replies so far. I apologize, I guess I was wrong to be quick about assuming that a lot of Xperias have these problems. I still wish to get this phone, and have been bidding my time, hoping that the quality control will get better over time (perhaps HTC will change the materials or something).
Right now, I was wondering, are the cracks specific to colors (Black vs Silver)? Or are there issues on both colors anyway?
Also, which product batches are affected by this issue?
The problem is, if I purchase a gray market phone, say, from Amazon or something, and there is no warranty on it, and I do get a crack, how can I go about repairing the chasis?
Cheers.
Looking at the crack thread, it would seem that cracks were more common in the silver models.
throw mine on the floor yesterday and some1 accidently stepped on it. looks as new as when i bought it. and no problem at all.
Well
Looking at the cracks and their positioning it seems to me that the cracks seems to be due to a weak point in the design and some people just manage to break them. The one near the stylus I'm guessing happens because people are pulling it out at an angle and putting stress on the body, instead of taking it easy.
The one inside, by battery seems to be that theyre getting a "bending" force applied to them, back pockets anyone? sitting on them? Anyway, had mine a week, seems ok, dropped it a few times,no problems, got a crystal case on it now too for Xtra protection.
Will see how it goes after a while, but to be honest, if it does crack etc, i'm sure the provider would have to replace it?
Guys,
Well, if I buy it from Amazon, it comes with no warranty and it is an unlocked phone.
I also disagree that the price of X1a is the same as X1i. The reduced video capabilities should have affected X1a's pricing (which is why I am not even considering SonyStyleUSA).
Cheers.
gtrab said:
Only a couple of production batches were affected with this issue
I've had 3 xperias sofar and none of them had cracks
What's more: IMHO, even a cracked xperia would be better than an Iphone or anything else out there
Click to expand...
Click to collapse
Whoa, I'd love to have one of your phone. Though without the crack in my case, I still liked my phone. By the way, since you got three phone I was wondering, when I borrowed my cousin's black Xperia, the arc slider seem just a little oo shaky compared to mine, hers rebounds a bit when sliding in and out. mine doesn't .Don't you notice any differences in your X1s?
PoisonWolf said:
Guys,
Well, if I buy it from Amazon, it comes with no warranty and it is an unlocked phone.
I also disagree that the price of X1a is the same as X1i. The reduced video capabilities should have affected X1a's pricing (which is why I am not even considering SonyStyleUSA).
Cheers.
Click to expand...
Click to collapse
I don't know the laws in your country, but as far as I know, when you buy a new phone you always have warranty from the manufacturer as long as you have an invoice (bill?) for it.
Of course, you will have no provider where you can go, but sonyericsson itself has to be responsible.

Z1: To Keep, or Not To Keep. That is the question.

My Z1 will be arriving mid next week, and for the past week I have been questioning my decision. Now I am seriously considering selling the phone unopened on eBay and await for the next Sony release. For some of you, it could be an easy decision, but for me, considering I won't be upgrading my phone for at least 2+ years, I really need to make a sound decision.
So I'll break down the Pros and Cons here, and maybe you guys can persuade me one way or the other:
Pros
- It's a Sony
- Quality build & design
- Waterproof
- Flagship specs
- 20MP Camera, obviously!
Cons
- Lose all Sony software-emulated features (like BIONZ, SteadyShot, X-Reality etc) when installing custom ROMs or even for just unlocking the bootloader (installing custom ROMs is important for me cus I will be using this device for a long time).
- Absolutely disgusting screen. Yes. I'm not saying this based on pre-production rumours. I have seen the latest reviews based on retail releases. It's crap. Don't even try to defend it. Period. And this is a real deal-breaker as screen is the most looked-at, most used, and most critical part of a smartphone.
- Shatter-resistant film applied over scratch-resistant screen. WTF Sony?!? The TOP surface SHOULD BE scratch-resistant!! Not on the second layer!! Then what dafuq is the point!!!
- To overcome the above Con, removing the scratch-prone shatter-resistant film also removes the following:
* Sony logo
* Warranty
- The above two Cons will force me to apply third party anti-scratch film, which I hate! It will further dampen the already bad screen and decrease touch sensitivity.
- Why Sony, why no Gorilla Glass?!? I've been using a phone with Gorilla Glass 2 for the past 3 years, and I put my phone in my pocket with all the junks like keys and coins, and not a SINGLE scratch!! How the heck is Z1 going to survive 1 day in my pocket????
- That bezel
- Z2. Why are we hearing about Z2 rumours already?? If Sony announces Z2 with IGZO Triluminos display at 2014 Jan CES, and I'm stuck with staring at the garbage Z1 screen for the next 2 years, I'm going to kill my self!
You see the dilemma I'm dealing with here. I'm leaning towards selling the Z1 and await 2014 CES.
dw1llow said:
My Z1 will be arriving mid next week, and for the past week I have been questioning my decision. Now I am seriously considering selling the phone unopened on eBay and await for the next Sony release. For some of you, it could be an easy decision, but for me, considering I won't be upgrading my phone for at least 2+ years, I really need to make a sound decision.
So I'll break down the Pros and Cons here, and maybe you guys can persuade me one way or the other:
Pros
- It's a Sony
- Quality build & design
- Waterproof
- Flagship specs
- 20MP Camera, obviously!
Cons
- Lose all Sony software-emulated features (like BIONZ, SteadyShot, X-Reality etc) when installing custom ROMs or even for just unlocking the bootloader (installing custom ROMs is important for me cus I will be using this device for a long time).
- Absolutely disgusting screen. Yes. I'm not saying this based on pre-production rumours. I have seen the latest reviews based on retail releases. It's crap. Don't even try to defend it. Period. And this is a real deal-breaker as screen is the most looked-at, most used, and most critical part of a smartphone.
- Shatter-resistant film applied over scratch-resistant screen. WTF Sony?!? The TOP surface SHOULD BE scratch-resistant!! Not on the second layer!! Then what dafuq is the point!!!
- To overcome the above Con, removing the scratch-prone shatter-resistant film also removes the following
- Sony logo
- Warranty
- The above two Cons will force me to apply third party anti-scratch film, which I hate! It will further dampen the already bad screen and decrease touch sensitivity.
- Why Sony, why no Gorilla Glass?!? I've been using a phone with Gorilla Glass 2 for the past 3 years, and I put my phone in my pocket with all the junks like keys and coins, and not a SINGLE scratch!! How the heck is Z1 going to survive 1 day in my pocket????
- That bezel
- Z2. Why are we hearing about Z2 rumours already?? If Sony announces Z2 with IGZO Triluminos display at 2014 Jan CES, and I'm stuck with staring at the garbage Z1 screen for the next 2 years, I'm going to kill my self!
You see the dilemma I'm dealing with here. I'm leaning towards selling the Z1 and await 2014 CES.
Click to expand...
Click to collapse
sony glass below the shatter film is scratch resistant. shatter film is not scratch resistant. the glass do not have oleophobic coating...dragon trail is supposed to be more scratch resistant than gorilla glass. and sony updates flagship every 6 months.. and you will hear next big thing always ...
there is a thread about keeping preorders or not already . The decision is all up to you.
Sent from my One using XDA Premium 4 mobile app
jos_031 said:
sony glass below the shatter film is scratch resistant. shatter film is not scratch resistant. the glass do not have oleophobic coating...dragon trail is supposed to be more scratch resistant than gorilla glass. and sony updates flagship every 6 months.. and you will hear next big thing always ...
Click to expand...
Click to collapse
That's my point. Why put scratch resistance layer below??? It should be right at the top!
I understand Sony flagships update every 6 months. And there will always be better phones releasing every cycle. But my point is there are devices that are considered "milestones", meaning that purchasing such phones won't make you regret pulling the trigger and not wait for the next release.
This is the aspect why I envy other manufacturers like Samsung and HTC. All Samsung Galaxy S series from S2 onwards are so refined in terms of hardware, there's no problem upgrading every 2nd-gen. HTC One is also a milestone device, and there will be no regrets skipping HTC Two if you own an One. Sony seems like they are "experimenting" with us and release devices at a rapid fire that always have at least one major fault.
Z2 I think no doubt will be a milestone device, if and only if they use a proper display. Z1 is only one step away from this, and I'm not willing to be stuck with it for the next 2+ years.
expertzero1 said:
there is a thread about keeping preorders or not already . The decision is all up to you.
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry, I thought that thread was for UK only.. well. looks like I'll be skipping Z1.
dw1llow said:
Z2 I think no doubt will be a milestone device, if and only if they use a proper display. Z1 is only one step away from this, and I'm not willing to be stuck with it for the next 2+ years.
Click to expand...
Click to collapse
I understand your dilemma 100%. I'm like you: Research like crazy so I have a phone (or any other product) that will last me a good while (i.e. 2+ years, as you yourself said). My philosophy has always been to spend a few extra dollars initially to have the best, as I will be happier with it for longer, and with fewer upgrades (deemed) necessary, it'll be cheaper in the long run. That's what I did 2.5 years ago, when I settled with the Galaxy S2 - and I'm still using it today.
With an aging phone and some problems arising both from software and hardware, I've been hunting hard for a new phone. On top of that, I'm after a proper dedicated camera. Here comes along the dazzling Z1, and wow... Seems to disappoint - even if it turns out to be decent. Because decent just isn't good enough when you are investing in a device for the long-term.
Anyway, I haven't pre-ordered (yet), and I'm glad I held back (- although I came so close to doing so at one point). I don't like making such a big purchase where there's just too much confusion going around, which I guess should be a sign already to stay away from it. After all, a superb device does not draw such conflicting reviews; all are glowingly positive, even if its shine is reflected in varying measures from review to review.
There's something in me, though, that still wants to give it a fair go - but perhaps this is just wishful thinking on my part. I had banked so much interest in this phone that I felt like it was already going to be my upgrade, even though I act with caution and do not make a move without being informed and holding excellent confidence that it's the right choice. (I also cannot see anything else currently on the market which grabs my attention, and I'm not entirely sure that my S2 will hold up for another six months.) In saying that, then, I'm waiting for GSMArena and PhoneArena to contribute their critique, as well as having a feel for the device myself, firsthand.
Yes, I know you're utterly convinced that the screen is rubbish, but I just don't feel I have adequate evidence to accept that claim yet. You might well be correct, of course - and if you are I'd definitely say sell the thing (and I likewise won't be bothering with it). However, it sounds to me that you're making your judgement based on reviews alone, and I think it would be best to test the phone (at least a demo one) for yourself before you make your decision. After all, you'd be the one using it, and it would give you peace of mind knowing it was without a doubt no good if and when you do get rid of it.
Head on the screen on the Z1 is nothing short of impressive. Though like I have said on other threads, if viewing angles bother you then maybe this isn't the phone for you. Don't get me wrong viewing angles are not bad at all, but they are certainly not up to the standard of the htc One.
dw1llow said:
My Z1 will be arriving mid next week, and for the past week I have been questioning my decision. Now I am seriously considering selling the phone unopened on eBay and await for the next Sony release. For some of you, it could be an easy decision, but for me, considering I won't be upgrading my phone for at least 2+ years, I really need to make a sound decision.
So I'll break down the Pros and Cons here, and maybe you guys can persuade me one way or the other:
Pros
- It's a Sony
- Quality build & design
- Waterproof
- Flagship specs
- 20MP Camera, obviously!
Cons
- Lose all Sony software-emulated features (like BIONZ, SteadyShot, X-Reality etc) when installing custom ROMs or even for just unlocking the bootloader (installing custom ROMs is important for me cus I will be using this device for a long time).
- Absolutely disgusting screen. Yes. I'm not saying this based on pre-production rumours. I have seen the latest reviews based on retail releases. It's crap. Don't even try to defend it. Period. And this is a real deal-breaker as screen is the most looked-at, most used, and most critical part of a smartphone.
- Shatter-resistant film applied over scratch-resistant screen. WTF Sony?!? The TOP surface SHOULD BE scratch-resistant!! Not on the second layer!! Then what dafuq is the point!!!
- To overcome the above Con, removing the scratch-prone shatter-resistant film also removes the following:
* Sony logo
* Warranty
- The above two Cons will force me to apply third party anti-scratch film, which I hate! It will further dampen the already bad screen and decrease touch sensitivity.
- Why Sony, why no Gorilla Glass?!? I've been using a phone with Gorilla Glass 2 for the past 3 years, and I put my phone in my pocket with all the junks like keys and coins, and not a SINGLE scratch!! How the heck is Z1 going to survive 1 day in my pocket????
- That bezel
- Z2. Why are we hearing about Z2 rumours already?? If Sony announces Z2 with IGZO Triluminos display at 2014 Jan CES, and I'm stuck with staring at the garbage Z1 screen for the next 2 years, I'm going to kill my self!
You see the dilemma I'm dealing with here. I'm leaning towards selling the Z1 and await 2014 CES.
Click to expand...
Click to collapse
For the most part your Pros and Cons is right but there are some misconceptions in your list.
SCREEN SHATTER PROTECTOR
First of all I have spoken to a representative in the Sony Center and he told me that the shutter protector with Sony logo is in fact replacable and it does NOT void the warranty. Apparently that is just a rumour that is spread around.
BOOTLOADER UNLOCKING
When it comes to bootloader unlocking and custom Roms it is true except you can use custom Roms build around the stock firmware and without changing the kernel without the need to unlock the bootloader. The ROMs build around stock usually provide a lot of improvements but of course without unlocking the bootloader AOSP, CM and such are out of the question.
Unlocking bootloader does not mean permanently loosing BE, X-reality and so on as long as you backup your TA keys. So you can always revert back to stock based firmware and revive your X-reality etc.
GLASS TECHNOLOGY
The glass technology used on Xperia Z1 similarly to Xperia Z can be either DragonTrail or Gorilla Glass. Both are tempered glass and industry standards. This has already been discussed in an Xperia Z thread. So yes it is possible that the front and back of your phone will be GG but it could also be a mix of DT or GG.
XPERIA Z2 (???)
As to Xperia Z2 rumours I would not worry about it too much as it is just a RUMOUR. From what I have heard it could be a 5.5"-5.7" phone to fill in the gap between Z1 and Z Ultra.
SCREEN
As to the screen my one came with yellow hue which annoys me a little bit but I hope it is gonna vanish in a week or so. The screen is not as bad as people portray it but that of course is a matter of personal preference.
BEZEL AND BUILT
The bezel on the phone might be a little bit on the larger side but the aluminum and glass premium feel compensates for everything. The phone is actually a lot more comfortable in hand than Z (due to rounded sides). No flap on the headphone jack is an awesome feature in a waterproof phone and the flaps are much better now and are easier to open and shut.
Have seen the screen in store and its absolutely fine - better than my S3 for sure. It's not top of the class, but its in the top 5 or 10.
If you are bothered by the screen on Z1 too much, then you shouldn't buy it. I had a look at Z1 today myself and I can say that it's screen is fine for me. If you like amoled or IPS for their good viewing angles then you'll probably not like the XZ1 screen. But I'll say this though that colour contrast & vibrance appears impeccable (head on)!. Everything else on the phone seems perfect to me & will probably buy it later today after checking out some other stores !
Tizza said:
I understand your dilemma 100%. I'm like you: Research like crazy so I have a phone (or any other product) that will last me a good while (i.e. 2+ years, as you yourself said). My philosophy has always been to spend a few extra dollars initially to have the best, as I will be happier with it for longer, and with fewer upgrades (deemed) necessary, it'll be cheaper in the long run. That's what I did 2.5 years ago, when I settled with the Galaxy S2 - and I'm still using it today.
Click to expand...
Click to collapse
Hey exactly same position as you are. I've been trying to move on from my S2 all year. I've managed to hold back on Xperia Z, which I'm glad I did, and was very very excited for Z1. Which turned out to be BIG mistake after doing some post-purchase research.
I've got no brand loyalty, and I like purchasing the best phone just like you do so that it can last a long time without regrets, and I gotta say S2 with Cyanogenmod has been by far the best phone I've ever owned. I just thought Z1 was beast enough to fill its shoes.
shem2409 said:
For the most part your Pros and Cons is right but there are some misconceptions in your list.
SCREEN SHATTER PROTECTOR
First of all I have spoken to a representative in the Sony Center and he told me that the shutter protector with Sony logo is in fact replacable and it does NOT void the warranty. Apparently that is just a rumour that is spread around.
GLASS TECHNOLOGY
The glass technology used on Xperia Z1 similarly to Xperia Z can be either DragonTrail or Gorilla Glass. Both are tempered glass and industry standards. This has already been discussed in an Xperia Z thread. So yes it is possible that the front and back of your phone will be GG but it could also be a mix of DT or GG.
Click to expand...
Click to collapse
In that case, I'd just remove the shatterproof film after it gets scratched. And won't replace it. I mean what's the point having scratch-resistant screen if it's not right on the top layer?? Just does not make sense. It's like wrapping yourself in gladwrap on top of a bulletproof vest
The phone is going to look ridiculous without that Sony logo though.
shem2409 said:
BOOTLOADER UNLOCKING
When it comes to bootloader unlocking and custom Roms it is true except you can use custom Roms build around the stock firmware and without changing the kernel without the need to unlock the bootloader. The ROMs build around stock usually provide a lot of improvements but of course without unlocking the bootloader AOSP, CM and such are out of the question.
Unlocking bootloader does not mean permanently loosing BE, X-reality and so on as long as you backup your TA keys. So you can always revert back to stock based firmware and revive your X-reality etc.
Click to expand...
Click to collapse
I guess I'd just have to compromise on this and be willing to ditch all the Sony features when moving onto CM w/ custom kernel. But it is a big comprise.
shem2409 said:
XPERIA Z2 (???)
As to Xperia Z2 rumours I would not worry about it too much as it is just a RUMOUR. From what I have heard it could be a 5.5"-5.7" phone to fill in the gap between Z1 and Z Ultra.
Click to expand...
Click to collapse
I actually don't mind Sony having a 6-month cycle on flagship releases. I just want them to release a phone that's decent enough to be held for 2+ years without regret. Just like my S2.
All in all, that was good feedback. You've swayed me a little towards keeping the Z1. But I'm still very uneasy about this phone... It's just a totally different feeling compared to when I pre-ordered Galaxy S2 couple of years back. Like I couldn't wait for it to arrive, so I went online and read all the previews and review and what not. At first, I had the exact same feeling with Z1, but as I read more and more about it on the net, I'm starting to regret getting into this.
dw1llow said:
Hey exactly same position as you are. I've been trying to move on from my S2 all year. I've managed to hold back on Xperia Z, which I'm glad I did, and was very very excited for Z1. Which turned out to be BIG mistake after doing some post-purchase research.
I've got no brand loyalty, and I like purchasing the best phone just like you do so that it can last a long time without regrets, and I gotta say S2 with Cyanogenmod has been by far the best phone I've ever owned. I just thought Z1 was beast enough to fill its shoes.
In that case, I'd just remove the shatterproof film after it gets scratched. And won't replace it. I mean what's the point having scratch-resistant screen if it's not right on the top layer?? Just does not make sense. It's like wrapping yourself in gladwrap on top of a bulletproof vest
The phone is going to look ridiculous without that Sony logo though.
I guess I'd just have to compromise on this and be willing to ditch all the Sony features when moving onto CM w/ custom kernel. But it is a big comprise.
I actually don't mind Sony having a 6-month cycle on flagship releases. I just want them to release a phone that's decent enough to be held for 2+ years without regret. Just like my S2.
All in all, that was good feedback. You've swayed me a little towards keeping the Z1. But I'm still very uneasy about this phone... It's just a totally different feeling compared to when I pre-ordered Galaxy S2 couple of years back. Like I couldn't wait for it to arrive, so I went online and read all the previews and review and what not. At first, I had the exact same feeling with Z1, but as I read more and more about it on the net, I'm starting to regret getting into this.
Click to expand...
Click to collapse
Dude, seriously sitting on these forums would get anyone paranoid. The phone is really great and it is gonna get better as the updates start coming. Xperia Z right now is a million years ahead of what it was at release. The hardware is there so now we just need some smart people to tweak it to its full potential.
In my opinion the screen viewing angles not being amazing doesn't bother me as I always look at my phone head on
Sent from my C6903 using XDA Premium 4 mobile app
sebbo90 said:
In my opinion the screen viewing angles not being amazing doesn't bother me as I always look at my phone head on
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Same with me also. I love the screen. I almost didn't buy the Z1 (and instead buy the Galaxy Note 3) because of all that negative statements about the Z1. I'm sure glad I went ahead and bought it anyways because I love the device and highly recommend it. If people want to feel more secure about the glass on the front and back, look for cases!
sebbo90 said:
In my opinion the screen viewing angles not being amazing doesn't bother me as I always look at my phone head on
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well I do bulk of my usage in bed watching youtube or a movie as I fall asleep, so when I'm lying down the screen has to have a tolerant enough viewing cone so that I watch it in comfortable positions. I don't wanna be like having the phone always at a right angle and break my neck you know lol
Also, I put my phone down on my desk on my left side at work, beside my keyboard, and touch the phone without picking it up from time to time. And, my sight will not be within its viewing cone, and the screen will look all washed up.
I thought about it for a while and consciously think about the position of my phone to my eyes when I use my current phone, and you'd be surprised how often you look at the phone at variety of angles. I just never have thought about this before because I'm used to the AMOLED screen, and took it for granted. But with all the talk about this restricted viewing angle, I just know it's going to annoy the sht out of me..
Seriously.. had Z1 come with IPS or IGZO display, even without that Triluminos tech, this would have been THE phone for me for the next 2 years.
dw1llow said:
In that case, I'd just remove the shatterproof film after it gets scratched. And won't replace it. I mean what's the point having scratch-resistant screen if it's not right on the top layer?? Just does not make sense. It's like wrapping yourself in gladwrap on top of a bulletproof vest
Click to expand...
Click to collapse
I just saw phoneArena's unboxing of the Z1 and apparently Sony chucks in a screen protector (with cleaning cloth) if that means anything to you (see: http://www.youtube.com/watch?v=I4nK_gDaeas). *shrug* In any case, their review should be just around the corner! Stay tuned... It might not be as bad as you've read so far.
dw1llow said:
All in all, that was good feedback. You've swayed me a little towards keeping the Z1. But I'm still very uneasy about this phone... It's just a totally different feeling compared to when I pre-ordered Galaxy S2 couple of years back. Like I couldn't wait for it to arrive, so I went online and read all the previews and review and what not. At first, I had the exact same feeling with Z1, but as I read more and more about it on the net, I'm starting to regret getting into this.
Click to expand...
Click to collapse
I hear ya! The Galaxy S2 was my first smartphone and while I waited for the phone to be made available I couldn't get enough of finding reviews either, all of which portrayed the phone as something truly special.
I can see why you would totally want to sell the thing quick-smart and forget you ever made such a lousy purchase. Try to be sensible here, though. You sound like you try to be a reasonable person, but I think you were largely acting upon emotion when you first made this thread. That's entirely understandable; I myself hate it when I make a poor decision with my finances, and the first thing I want to do is put it behind me. However, take a step back, a deep breath, and rationally think this through before you make a decision!
Thanks for all the feedback. I've read the GSMArena review, and I'm sold! I just hope I win the display lottery (fingers crossed)
So, you spend a lot of cash (or your dady cash) in a phone, you havent got it yet, not touch it, not lay your eyes on it, dont even make a call with it, then you read the opinión of others guys and then you say: should i keep it or not??.........really???how old are u?? Wtf?? Why you just dont use it and get your own opinión and then decide??
dw1llow said:
My Z1 will be arriving mid next week, and for the past week I have been questioning my decision. Now I am seriously considering selling the phone unopened on eBay and await for the next Sony release. For some of you, it could be an easy decision, but for me, considering I won't be upgrading my phone for at least 2+ years, I really need to make a sound decision.
So I'll break down the Pros and Cons here, and maybe you guys can persuade me one way or the other:
Pros
- It's a Sony
- Quality build & design
- Waterproof
- Flagship specs
- 20MP Camera, obviously!
- Absolutely disgusting screen. Yes. I'm not saying this based on pre-production rumours. I have seen the latest reviews based on retail releases. It's crap. Don't even try to defend it. Period. And this is a real deal-breaker as screen is the most looked-at, most used, and most critical part of a smartphone.
.
Click to expand...
Click to collapse
List the reviews you're talking about - not my experience at all
and if you look at a thread started here by a new owner and X Z owner he doesn't agree - in saying that I think you've answered your own question - go by an HTC1 or S4 and stop
Oh and have you even had a Z1 in your hand - go to a store and look at it
Man what is with all these whiny posts in this forum!?
I'm sick and tired of people posting unsubstantiated posts like they're fact and then crying like spoiled little kids. Check your sources and grow the **** up!
*sigh* Time for another XDA-free month for me
rage77 said:
Man what is with all these whiny posts in this forum!?
I'm sick and tired of people posting unsubstantiated posts like they're fact and then crying like spoiled little kids. Check your sources and grow the **** up!
*sigh* Time for another XDA-free month for me
Click to expand...
Click to collapse
Your name seems quite representative of your feelings my friend. Other than that I do agree with you though.
Sent from my Galaxy Nexus using Tapatalk 4

I like SONY products, but every purchase....

Hi,
I recently bought the SONY Z2. I was happy with it until today, my fourth day of ownership. Don't get me wrong, I like SONY products, but every single Sony item I buy leaves me with regret. In the last four years I've spent close to $10,000 on Sony items.
Ok... so the Sony Z2. I was hesitant at first, but I ended up making the plunge. I've been happy every day until today. I think the phone is a really good phone, but those stupid flaps that cover the ports leave a lot to be desired. I didn't like flaps on my Sony tablet, but they've proved to not be a problem after 3 years of ownership. In light of this, I ignored the Sony's choice of using flaps only giving them a brief moment of disapproval. Well, today I am giving them a lot more than a brief moment of disapproval.
Here I am at work, I pull the Z2 out of my pocket and guess what? One of the flaps on my fourth day of ownership is missing. My work area covers nearly a million square feet so I am very unlikely to find the flap. Thinking back to my initial distaste of the whole idea of using a flap to cover a port, I immediately blame myself for accepting a high priced item with a poorly designed feature. I am unhappy and I am doing the whole face plant in my palms over this. Why SONY? WHY?
My work environment is extremely dusty, which is one of the reasons I bought the phone. Now I can only imagine the dust this thing is going to fill with. I bought the phone very slightly used, so there's no warranty. I can only imagine walking into the SONY store, paying $30 for the part, $20 for a shipping stocking fee and having several hours of a couple of days wasted on this stupidity.
Once more SONY, I am unhappy. Your products are always the same for me. I pay a lot of money for a brief period of happiness only to find out that you don't update software, or to find inherent design/software flaws that you wont admit to or fix, or you outright design something like these flaps which don't hold up well in the real world. Yes, the real world. Some of us have lives were products we use need to able to stand up to minor abuse. Not all of us work in clean climate controlled offices where we can baby ourselves and our devices.
Wow, yet still you've spent $10,000 on products that constantly dissapoint you.
dberladyn said:
My work environment is extremely dusty, which is one of the reasons I bought the phone. Now I can only imagine the dust this thing is going to fill with. I bought the phone very slightly used, so there's no warranty. I can only imagine walking into the SONY store, paying $30 for the part, $20 for a shipping stocking fee and having several hours of a couple of days wasted on this stupidity.
.
Click to expand...
Click to collapse
http://dx-box.com/black-micro-sd-si...over-plug-replacement-for-sony-xperia-z2.html get one for $12,99 yourself and save.
Get a magnetic cable for charging, i am using magnector btw. Very hassle free ime
Haha !! Yess! Another person with same point of few! I agree, I've been a SONY fan since childhood, started with SE V600 and my last phone was Z1, every year I purchased SONY flagship phones and what was miracle in the beginning , was nightmare in the end, the overall design is good but really these flaps, that " unscratchable gorilla glass" screen as it turned out to be scratchable with soft cleaning cloth : | , also all these slow software updates and unoptimized camera .... c'mon sony ... SONY was first because of quality not quantity ... what's the point of releasing a new flagship twice a year without optimizing it ... they just fix old phone problem in a new phone which costs 600$ and will probably have same problem .... First time in my life I moved to HTC One ... and I really miss SONY but I know that I'll spend another 600$ and will cry in a few months ... SONY you make tons of money and you cannot put a simple magnet charger in the box? let alone HDMI cable .. is that fair? I understand you mate this sucks ... and same design over 2 years now ... do something guys ....
Don't stress it dude. Many phones have little small breakable pieces.
But, as Lawido stated. Those are easy and relatively cheap to replace.
You should try use other brands as well. Sony isn't the only good brand there is.
guggaburggi said:
You should try use other brands as well. Sony isn't the only good brand there is.
Click to expand...
Click to collapse
I do use other brands. In fact, my first purchase with Sony other than cameras was probably four or five years ago. When I first bought Sony, I wanted to believe they were good because I like brand loyalty. Stupid I know and I kept up with them only to start finding that they pushed out products that they didn't follow up on. I wouldn't touch Sony for home theater aside from TV's and Projectors. I'm a Denon fan.
My two Ps3's and Ps Vita, no complaints other than they don't play mkv files, etc. Plenty of updates, I just don't use them, good for the niece/nephew.
Camera's though, Sony for sure. Yes, there are other good, perhaps better brands but I'm happy with Sony. Although I do admit, the WiFi feature of my NEX6 could be a LOT better.
Sony reader, I am happy. It works well for what it is.
The Sony Dash, Sony S1 tablet... seriously lacking in support. In fact, I felt abandoned with the flaws and that's exactly what Sony did.
My $2000 TV. Nice picture, but again abandoned as far as updates to software.
My Z2 phone, I am happy with it, but... the stupid flaps....
Honestly, I will probably buy from SONY again, probably never again retail. Waste of money on the mark up, especially when I now view their products with a jaundiced eye. Yes, there are other good brands. For personal reasons I won't touch them. Samsung for example, I just can't.
Thank you to the person who posted the link for new flaps. I greatly appreciate it. I am a bit tempted to "glue" it shut but at the moment I only have one magnetic charger. Speaking of which, it seemed to charge slower but I have to test that to know for sure.
I understand how you feel as I was same boat during my xperia z days. Flaps even though you carefully take care of it. It will loosen upv if you used it daily. Anyway it has a purposed and to protect from water. As of today, there is no technology to protect our phone from frying if water sips inside our phone it actually is a genius of sony to come up this. But it has also hassle to us. So Before I buy z2 I said it to myself no matter what happens i get charging dock. And used it whatever it takes. I really recommend it. I hope sony should supply us with this from high end phone cause it is really a necessity. On the brighter side I think z2 is the overall the best phone in my opinion.
Sent from my D6503 using XDA Free mobile app
Having loved my Z , ( i had no problems with the flaps after i got the desk charger) .
i made the mistake of upgrading to the s5, i regret that so much and still use my Z a lot ...
what i am trying to say is the grass ant always greener , defo not on the Samsung side anyway..
Same feeling like me. Disappointed about sony.I had use three xperia series phone all end with some issues. But I just like sony phone design very much so I still bought my fourth sony phone z2 hope don't become nightmare again. If do, I will never ever buy sony phone again in my life.Finger cross
Sent from my D6503 using XDA Free mobile app
First Sony phone after Samsung galaxy S + , i am just shocked how good it is.
dberladyn said:
I do use other brands. In fact, my first purchase with Sony other than cameras was probably four or five years ago. When I first bought Sony, I wanted to believe they were good because I like brand loyalty. Stupid I know and I kept up with them only to start finding that they pushed out products that they didn't follow up on. I wouldn't touch Sony for home theater aside from TV's and Projectors. I'm a Denon fan.
My two Ps3's and Ps Vita, no complaints other than they don't play mkv files, etc. Plenty of updates, I just don't use them, good for the niece/nephew.
Camera's though, Sony for sure. Yes, there are other good, perhaps better brands but I'm happy with Sony. Although I do admit, the WiFi feature of my NEX6 could be a LOT better.
Sony reader, I am happy. It works well for what it is.
The Sony Dash, Sony S1 tablet... seriously lacking in support. In fact, I felt abandoned with the flaws and that's exactly what Sony did.
My $2000 TV. Nice picture, but again abandoned as far as updates to software.
My Z2 phone, I am happy with it, but... the stupid flaps....
Honestly, I will probably buy from SONY again, probably never again retail. Waste of money on the mark up, especially when I now view their products with a jaundiced eye. Yes, there are other good brands. For personal reasons I won't touch them. Samsung for example, I just can't.
Thank you to the person who posted the link for new flaps. I greatly appreciate it. I am a bit tempted to "glue" it shut but at the moment I only have one magnetic charger. Speaking of which, it seemed to charge slower but I have to test that to know for sure.
Click to expand...
Click to collapse
Get a sleeve to put it into before going into your pocket. I use a neoprene sleeve I got for one of my galaxy notes l few years ago and it works fine for my Z2. Just another measure to protect your investment and it was about 5 bucks.
Sent from my Nexus 5
MADNJPN said:
Haha !! Yess! Another person with same point of few! I agree, I've been a SONY fan since childhood, started with SE V600 and my last phone was Z1, every year I purchased SONY flagship phones and what was miracle in the beginning , was nightmare in the end, the overall design is good but really these flaps, that " unscratchable gorilla glass" screen as it turned out to be scratchable with soft cleaning cloth : | , also all these slow software updates and unoptimized camera .... c'mon sony ... SONY was first because of quality not quantity ... what's the point of releasing a new flagship twice a year without optimizing it ... they just fix old phone problem in a new phone which costs 600$ and will probably have same problem .... First time in my life I moved to HTC One ... and I really miss SONY but I know that I'll spend another 600$ and will cry in a few months ... SONY you make tons of money and you cannot put a simple magnet charger in the box? let alone HDMI cable .. is that fair? I understand you mate this sucks ... and same design over 2 years now ... do something guys ....
Click to expand...
Click to collapse
your problem is, you own the Google play edition of HTC one M8. You should have got the sense version. The only thing I regret about the HTC one M8 is, its not totally water proof, I am about to go to boracay philippines so I like something to be water proof.
G1_enthusiast said:
your problem is, you own the Google play edition of HTC one M8. You should have got the sense version. The only thing I regret about the HTC one M8 is, its not totally water proof, I am about to go to boracay philippines so I like something to be water proof.
Click to expand...
Click to collapse
Nope! I bought Sense version and it sucked because it had too many things and i converted it to GPE, and now switched to Nexus 5 and I'm very happy
MADNJPN said:
Nope! I bought Sense version and it sucked because it had too many things and i converted it to GPE, and now switched to Nexus 5 and I'm very happy
Click to expand...
Click to collapse
your the first I have heard to say that HTC one M8 sense had "too many things" all of the reviewers says that its as close to stock as you can get.
I guess to each his own I love Blinkfeed, its actually pretty useful.
It doesn't matter if you bought the phone used. If it's under a year since manufacturing date then it's covered. I bought mine from eBay "new" but I'm sure if it's not a retail sales outlet then there's no difference. I'm sending mine in for a warranty repair this week. They didn't refuse.
SONY Great in hardware and Design. :good:
but honestly Poor in Software Distributing.
and I prefer Hardware!
just drop it
you can also drop your phone and crack your screen like me...:crying: then it isnt waterproof anymore and you can cut of those annoying things :laugh:
Tell your frustrations by Sony.
What can XDA do about that !
I never had or will get problems with Sony products because i make the right choise !

All Fauly of the Sony Xperia Z3

I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Ryu5671 said:
I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Click to expand...
Click to collapse
Add to list...top speaker crackling, gap between display and frame, display shows ripple effect when pressed, bright spots on the max brightness at the bottom of the display...all hardware based on bad manufacturing...
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Ducter said:
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Click to expand...
Click to collapse
Yes I went to repair center to claim warranty, and after ten days they gave it back to me with few more scratches and wrote they cant find any fault, so I took photo of the display showing issue (lucky me I got gift from my brother Samsung NX1000, making some nice photos) and transferred it to Z3 and set it as wallpaper LOL
Then went back to service and showed them after that they told me next week I will get my phone, and they should replace display and motherboard...
But all of this HW issues are well known so far...all reported...
Ducter said:
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Click to expand...
Click to collapse
Hey Man im thinking to take the warranty but it said, no water damage i meant realy can i warranty it or im pretty much a dead man
How am I loking to service repair in my country (Croatia). They are all tomfools. Not only they don't now how to repair big problems but are avouching you in their stupidity. I saw that many times. And I had my experience with them when back glass cracks on XPERIA Z2. When I brought them device I was polite and they told me that it is foulty device and I will probebly going to get new one. But after a week they called me asking me if I dropped it. And then I realized how stupid they are. Crack was one line from edge of phone to the camera, not from some center point of impact if you understand me. And they were trying to avouch me that this was dropp and warrenty is off. So when I threatened them with accusation they told me they will advise with Sony UK. After 10 days servicce repair gave me new XPERIA Z2.
So you have to be persistent if you wan't to achieve something. It is not Sony to blame if repair service is bad in your country.
So heres my opinion. Just dont believe in sony's advertising . If you know an electronic device will spoil in the water, well dont put your device in water. I dont say sony doesnt have responsabilities. It happened to me.
I put my xperia z3 in water then i lost signal and data. When i take my device to warranty after two weeks i just got the answer : "does not apply for misuse of the device" .
So Sony is telling me something. They dont care about costumers or costumers having troubles with their device. They just care about selling lies, because when someone tells them they just did what their advertising told them what can you do then is your fault.
Anyway.... I am so disappointed about Sony. Is a good device. The best i have ever had but in customer care they stink
Ryu5671 said:
I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Click to expand...
Click to collapse
So.... nobody has a solution for the Mobile data problem and No Signal?
In Australia, Sony have been taken to task on the whole waterproof claim. They have pretty much said that they will replace devices with water damage.
Thankfully, we have strong consumer protection laws to hold them to account.
Sent from my D6653 using Tapatalk
I'm sorry to hear Sony has a bad camera because Sony has a long-standing reputation for its excellent camera and even Samsung uses Sony's camera on their cellphones. I'll never put my phone into water to test its waterproof. I'd rather try the pressure sensor thing.
dizzyman44 said:
I'm sorry to hear Sony has a bad camera because Sony has a long-standing reputation for its excellent camera and even Samsung uses Sony's camera on their cellphones. I'll never put my phone into water to test its waterproof. I'd rather try the pressure sensor thing.
Click to expand...
Click to collapse
Not bad at all, camera is at least good if not better then good...
Z3 is a fantastic device. Along with the Note 2 (before Samsung's awful firmware upgrade which trashed it) it's the best phone I've ever had. However, like many others have found, it simply isn't waterproof. Mine got replaced but I now treat my new one like I would all previous phones i.e. keep it away from water.
wifi reception is terrible. i am at hotel now. i can even watch video with my asus tablet but xperia z3 doesn't even connect to same wifi. i am considering to sell this phone because of that.
the phone always saying "saved" for the connection.
I have this terrible WiFi too on Sony products I've ever gottten.. BEFORE I got my Z3, the WiFi reception is great to me, better than my old Xmp, XL, and GTab 2 10.1
Sent from my D6653 using XDA Free mobile app

Device bend!!?!?

Help me. I was just walking with my device in my pocket. Then I sit down and I see that my device is bend?! What Can I do? And why my device is bend? Hasn't everybody other got that problem?
I really can't understand! If I send my device to assistance they will fix it for free? (I'm under warranty) Thanks for answers and Sorry for bad english
wow, you need to apply a lot of force to bend it, I think the guarantee can not do anything for you, but you can try.
bend test: (see from 1:50) It looked resistant for me
https://www.youtube.com/watch?v=vkg28dRJXQ0
My G4 Plus is also bent! I only had it in my front pants pocket, not sat on it or done anything out of the ordinary.. I've been in touch with Motorola support but they say that their warranty doesn't cover physical damage, I argued that this is a design flaw but they aren't budging, they keep saying it's a "chargeable repair". I've been a loyal Moto G user since the 2nd Gen, I've never damaged a phone before (not even cracked a screen!) and certainly never bent one! So for them to imply I've not taken proper care of it is a slap in the face. In fact, here's the last email I received from them:-
"According to our warranty terms and conditions, physical damages are out of warranty regardless of the circumstances.
As this phone is bigger than the ones you had before, it is indeed more likely to get damaged if you leave it your pocket and sit on it for example. It is up to our repair centre to look at your phone and see if there is a manufacturer's fault or if it is proper physical damage that happened because you did not take proper care of the device.
Unfortunately, we cannot tell you in advance what this diagnosis will be since only our certified repair centre will see your phone. But as physical damage is never repaired in warranty, it is very likely that you will get a quote.
I understand your dicontent, but our warranty terms and conditions cannot be bypassed, I am truly sorry.
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number."​
I'm extremely disappointed and angry that I've wasted hundreds of pounds on the top-spec G4 Plus, only for it to basically be made of chocolate! If this is what they call product design and customer service then I will never buy Motorola/Lenovo anything ever again.
My phone also bent (g4+). Having problems with customer service. Any one ever had this problem resolved?
umm
They don't bend by themselves
Obviously not a warranty issue.
I bent my my Nexus 5 ruined it. My bad.
That sounds bad dude.
Can you upload a photo of the phone bend?
wearing mine in my front pocket as well. It seems that a lot of force is required to bend this. The guy from the video that hyof posted actually bends it back to straight once he applied an excessive force to it to get it to bend slightly.
You could actually advertise your Moto G4 Plus as curved screen smartphone .
Hopefully you get your issue resolved. May the force be with you...
Well I gave up on the G4... a month or so ago it stopped charging properly unless the phone/USB cable was balanced just so, and then it would take hours for full charge. I'm currently in NZ until next year and they said I had to send the phone back to UK for repair for software reasons, which would have cost a bit and then probably cost me for a "repair". I said I won't buy Lenovo or Motorola again (shame, as the P2 with 5100mAh battery sounds pretty good) so have bought a replacement OnePlus3.. which it turns out is a much better phone than the G4. Well, for now at least! :fingers-crossed:
Wow, I was going to buy this device, but this may be a deal breaker. Can someone post a picture of the bend? I'd like to see how bad it is.
m4tt94 said:
Wow, I was going to buy this device, but this may be a deal breaker. Can someone post a picture of the bend? I'd like to see how bad it is.
Click to expand...
Click to collapse
Bending isn't something that happens easily. I have 2 G4s and they bend no easier than the G2 or G3 I owned. Any phone will bend if you apply enough pressure to it.
Tel864 said:
Bending isn't something that happens easily. I have 2 G4s and they bend no easier than the G2 or G3 I owned. Any phone will bend if you apply enough pressure to it.
Click to expand...
Click to collapse
Maybe I tend to be a bit paranoid about my devices. I know that any phone bends or breaks if enough force is applied, but some are more fragile than others. I had the first G, the X and the second E, and they all were very sturdy devices. I was very surprised reading this tread.
I like to think I also take care of my phones, but I feel that this one was a bit too delicate. I've owned many phones over many years without damaging them, and specifically a Moto G2 and a G3 for a longer period than 5 months without damaging either, but the G4 was bent within a couple of months of ownership (to be honest, I don't think I could bend a G3 without snapping it! The G4 is only about 1cm taller but quite a bit thinner) Now the bend itself didn't seem to damage the phone, it still worked fine but when it stopped charging a month or so ago that was the last straw for me.
https://goo.gl/photos/SdoQvGQmAxhibr4K8
I've attached a photo of the bend (I think, never done this). It's difficult to make out but it's around the area of the volume rocker. It doesn't seem much of a bend but you can definitely feel it in your hand, especially with the back not fitting flush and creaking - I noticed it myself within a few seconds of picking it up the next morning.
Now I was very happy with the phone, I was recommending Moto Gs to all my friends before this and before the charging problem I could have easily lived with the slight bend. So if you are certain you won't put too much (but how much?!?) pressure on it then get yourself one, I'm sure you won't be disappointed. Unless it mysteriously stops charging properly that is
definitely visible, sorry to hear about your experience. I will definitely pay more attention with my phone now after seeing this. Btw. the best way to show the bend is to look along the edge of the phone back to front while holding it horizontally.
Pretty much any phone will bend if mistreated.
If i bend mine i'm gonna whine in this thread.
That really sucks so see that happen to your phone.
I feel like a lot of the issues that have been happening to people like overheating and so, seem to be determined by pure luck.
I've been putting my screen face down when I sleep and because of the tempered glass screen protector and no case, it's been sliding around while I sleep, I find myself waking up on my side with my phone directly under my shoulder and it doesn't seem to have bent in any way.
Hopefully you get this sorted out.
trsix said:
Pretty much any phone will bend if mistreated.
If i bend mine i'm gonna whine in this thread.
Click to expand...
Click to collapse
Yes you do that. Now we know that just putting it in your pocket is 'mistreating' it, we know not to do that. Thanks for your informative and helpful post.
meamo said:
Yes you do that. Now we know that just putting it in your pocket is 'mistreating' it, we know not to do that. Thanks for your informative and helpful post.
Click to expand...
Click to collapse
Don't feed the trolls. It happened and anybody should feel sorry for the person this happened to - it could be me and you next. We all know how to be careful with our devices. We also understand that this is not a widely reported bend-gate issue. We therefore expect the manufacturer's response to warranty claims to be most likely negative.
It could be an isolated device build problem that made this particular phone or phones more susceptible.
Personally, i would try to live with the bend if hardware is not affected, or try to bend it back, or try to wear it facing the other way for a little bit too see if it bends back.
Good luck.
Wow! I've carried my phone in my front pants pocket numerous times and have never seen any bend in it. It is as straight as it can possibly be. However, I do have a case on it so maybe that is the difference?? Don't know, just wondering.
Hell, do you use it naked? I mean without any case? Have not happen to me and I do have a rude use with it. Hope warranty makes it for you, cheers.
no bend

Categories

Resources