Cracked screen effecting proximity sensor, any ideas? - G2 Q&A, Help & Troubleshooting

I am getting the phone replaced, but right now it has a crack on the top left of the phone where the proximity sensor is. So as soon as i enter a phone call the screen shuts off and I have no way of turning it back on to input numbers or even end the call. I am basically doing a hard reset after every phone call. Most of the time, even when the other person hangs up, I don't regain control of the phone until a reset. Any way to shut off the sensor or access the screen while it's on?

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Screen turns off/on in call?

I got a question. When you're talking on the phone, does your screen goes off in 10 seconds, then 2 seconds later, the screen turns back on, then turns off in 10 seconds, and keeps going..
Cuz while I was talking on the phone using bluetooth, I just happen to noticed this and even using my finger to hide the proximity sensor, it does the same thing.
[EDIT] When I'm on a call and then hit the home button to get to the main screen (still on call), then it turns off like normal and it won't turn itself on. But for some reason, in the "Call Window" it just repeatedly goes off and on.. Hmmm
Problem 2: When I'm on a call, and have my phone in my pocket, when someone phones me, my leg would help me 'accept' the call. I did a test. When I'm on a call and block the proximity sensor, the screen locks up (which is fine) but when someone phones in (call waiting), the screen is accessible again even though the proximity server is still covered. This makes it so that it would still accidently accept the call when someone phones in while still in pocket.
Can anyone try it and see if it does it on your phone?
Yes mine does that. It sucks because frequently, I will hit the hang up button with my cheek. Annoying.
I hope they fix this asap...
its very annoying, mine does the same thing

Display goes on and off during calls

When I'm on handsfree during a call and trying to access the phones menus or programs, the screen first lights up after pressing pwr button, stays on for about 0,5sec, then goes black, then flickers on again, then off, then on again, and then off!
Sometimes I manage to get it to stay on by pressing on the screen repeatedly during the first 0,5sec. But usually I go through that whole procedure and have to repeat it until I manage to access the phone.
Anyone experienced the same thing? Only happens during call.
tantanx said:
When I'm on handsfree during a call and trying to access the phones menus or programs, the screen first lights up after pressing pwr button, stays on for about 0,5sec, then goes black, then flickers on again, then off, then on again, and then off!
Sometimes I manage to get it to stay on by pressing on the screen repeatedly during the first 0,5sec. But usually I go through that whole procedure and have to repeat it until I manage to access the phone.
Anyone experienced the same thing? Only happens during call.
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Same thing here, I use a BT headset. It is quite annoying.. I think it is trying to shut down the screen, because of battery saving. But I want to use the phone while speaking
Could have to do with the proximity sensor maybe?
Yeah it is to do with the proximity sensor. To solve this issue I try not to hover my finger over the top of the phone where the speakers are located (I think this is where the proximity sensor is placed).
oscar90 said:
Yeah it is to do with the proximity sensor. To solve this issue I try not to hover my finger over the top of the phone where the speakers are located (I think this is where the proximity sensor is placed).
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yes, it is placed to the right of the speaker.
if u look at the phone in bright sunlight you can see the sensor

while on a call random programs open up

how do i stop this? i'd like the phone to automatically lock or something to prevent this from happening. it appears that first, the screen with all of your apps opens, then my cheek or whatever hits a program. any ideas? thanks
Does this happen when you make a call, or when a call comes in?
If you phone is locked and you get an incoming call, after you answer it remains locked except for the calling options (i.e end call, flash, etc.) but I'm not too sure if you dial out though but ive never had this problem...
this happenes to me too. my cheek will hit the screen and either open things or call someone else while on the phone. It is annoying.
This really should not happen, as the device has a proximity sensor that should turn off the screen when the device is held up to your face. If you make a call with the phone held in your hand and you cover up the top of the phone, say the top 2 inches, with your other hand, does the screen blank? It should. If not, the proximity sensor may be bad and a replacement is in order.

[Q] Can u tell me what the file of controlling Proximity sensor,tks in abvance==

what is HD2' file of controlling Proximity sensor,Can u tell me the detail ?tks in abvance==
My English is very bad,Many do not understand
I also have problem...
Hello, I would also like to know the answer to this or if someone knows how to disable the proximity sensor
I have problem with the latest builds, currently I am using BOYPPC_SHIFTPDA Ginger.S. Almost everytime I start dialing the screen goes black and the phone locks. I can finish the call but the phone remains locked - black screen with the buttons light on.
I manage to wake it by calling myself from another phone and and sending busytone or by pluging in USB.
I managed to be able to wake the phone up with a program called Sanity. But I still cannot wake the phone during the call, for example to send DTMF tone.
This seems to be connected with the proximity sensor. When I check the status it isn't giving any values, or sometime gives some random values. I think it isn't broken because sometimes it works well.
I haven't had this problem with MIUI builds.
So probably removing the proximity sensor drivers would solve it
also have the same problem. Ending a call makes my phone keep its screen turned off... Until i find a lamp wehere i can holde the sensor under it so that it turns on the screen again.
I'd just like to have an option so that the screen doesn't turn off in a call. I mean it must be possible to deactivate the sensor...
Just press the middle button - the win flag button - and the screen goes on again.
not easy as that the phone doesn't react at all. Hardware keys lighten up but screen stays black. Looks funny when you search for a bright light source just to use your phone again after a phone call .

Display goes dark when starting a call

i read that the problem could be the screen protector so i removed it. still the same problem. as soon as i start a call, the display goes dark and cant be reactivated until the call has ended. i already reseted the phone. didnt help anything.
is the sensor dead?
Have you tried turning the screen on after you pick up?
of course i did but it doesnt work. or it just flashes randomly very fast after pressing the power button multiple times.
Do you have a screen protector on there? I had a Realook screen protector on there for a day and it kept happening. It covers the sensor so after you start the call, it goes dark immediately. Thought it was hardware problem until I remembered it was working fine before I put on a screen protector.
i removed the screen protector, as i said in my first post.
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
Sinfamy said:
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
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well the thing is, i never put it near my face. i always hold it in my hand and dial/call.
It could also be a faulty proximity sensor. You can get apps the check the prox. sensor. See if they're picking it up correctly.
If it seems like it's not working, you could send it in for repair.
when you start a call the display is on and will turn off when you cover the top left, I enabled power button to hang up and it didn't come on when i moved it from my ear on a long call till I pressed the power button lol,
I will have to try with swipe to wake or another way to turn display on,
you rooted?

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