how do i stop this? i'd like the phone to automatically lock or something to prevent this from happening. it appears that first, the screen with all of your apps opens, then my cheek or whatever hits a program. any ideas? thanks
Does this happen when you make a call, or when a call comes in?
If you phone is locked and you get an incoming call, after you answer it remains locked except for the calling options (i.e end call, flash, etc.) but I'm not too sure if you dial out though but ive never had this problem...
this happenes to me too. my cheek will hit the screen and either open things or call someone else while on the phone. It is annoying.
This really should not happen, as the device has a proximity sensor that should turn off the screen when the device is held up to your face. If you make a call with the phone held in your hand and you cover up the top of the phone, say the top 2 inches, with your other hand, does the screen blank? It should. If not, the proximity sensor may be bad and a replacement is in order.
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I got a question. When you're talking on the phone, does your screen goes off in 10 seconds, then 2 seconds later, the screen turns back on, then turns off in 10 seconds, and keeps going..
Cuz while I was talking on the phone using bluetooth, I just happen to noticed this and even using my finger to hide the proximity sensor, it does the same thing.
[EDIT] When I'm on a call and then hit the home button to get to the main screen (still on call), then it turns off like normal and it won't turn itself on. But for some reason, in the "Call Window" it just repeatedly goes off and on.. Hmmm
Problem 2: When I'm on a call, and have my phone in my pocket, when someone phones me, my leg would help me 'accept' the call. I did a test. When I'm on a call and block the proximity sensor, the screen locks up (which is fine) but when someone phones in (call waiting), the screen is accessible again even though the proximity server is still covered. This makes it so that it would still accidently accept the call when someone phones in while still in pocket.
Can anyone try it and see if it does it on your phone?
Yes mine does that. It sucks because frequently, I will hit the hang up button with my cheek. Annoying.
I hope they fix this asap...
its very annoying, mine does the same thing
Hi,
I realised that sometimes when I am talking on the phone I could accidentally disconnect a call with my cheek. I know there is supposed to be a proximity sensor thing preventing it from happening. But still it happens now & then. Is there any apps to lock the screen while on call? or a sliding "OFF" button? So the call won't get disconnected that easily with a touch while on call?
henfeb said:
Hi,
I realised that sometimes when I am talking on the phone I could accidentally disconnect a call with my cheek. I know there is supposed to be a proximity sensor thing preventing it from happening. But still it happens now & then. Is there any apps to lock the screen while on call? or a sliding "OFF" button? So the call won't get disconnected that easily with a touch while on call?
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also looking for something like this.
While in a call, press the home button or the power button. That will prevent you from hanging up.
henfeb said:
Hi,
I realised that sometimes when I am talking on the phone I could accidentally disconnect a call with my cheek. I know there is supposed to be a proximity sensor thing preventing it from happening. But still it happens now & then. Is there any apps to lock the screen while on call? or a sliding "OFF" button? So the call won't get disconnected that easily with a touch while on call?
Click to expand...
Click to collapse
First check you have all the latest software updates. If it is still a problem send it back (if its under warranty)!!
The proximity sensor is meant to turn the screen off when the phone is by your face and this deactivates any buttons that could be pressed. When you remove the phone from your ear the screen should automatically turn back on. If the screen is on when its next to your ear there is something wrong. You should not have to use an app or press anything so I suggest getting in contact with HTC asap.
Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!
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DJGibbon said:
Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!
Click to expand...
Click to collapse
I have the same problem. It doesn't happen all the time, naturally, but it's been frequent enough to be irritating. If anyone figures this out, I'd love to hear a solution.
Frustratingly this does seem to happen to me every time - although it might only be once the timeout has activated the pattern lock. Or I could be barking up the wrong tree entirely!
Think I might have to do some testing tonight . . .
After some fiddling it does seem that it's a problem with the proximity sensor - Elixir 2's settings show the proximity sensor always showing "near"
If someone could run Elixir 2 on their N4 and confirm that they do get changing settings, it would be a great help!
This seems to be happening a lot to me. Sometimes when I hold the phone with my shoulder, I'll start face dialing, and when I pull the phone away for a second the screen is off. What's even stranger is that I was in a call just now and did the face dialing, and for whatever reason a "button" was being held (the DTMF tone for a button was going off) while the phone was nowhere near my face, I was looking right at it, and the screen was off!
Anybody else experience anything similar? It's really annoying. I'm not sure if anything is wrong with the prox sensor or what, but I checked it and it is perfectly clean.
same here, happens to me daily.
I am getting the phone replaced, but right now it has a crack on the top left of the phone where the proximity sensor is. So as soon as i enter a phone call the screen shuts off and I have no way of turning it back on to input numbers or even end the call. I am basically doing a hard reset after every phone call. Most of the time, even when the other person hangs up, I don't regain control of the phone until a reset. Any way to shut off the sensor or access the screen while it's on?