Pattern Lock When On Calls - Nexus 4 Q&A, Help & Troubleshooting

Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!

Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner

DJGibbon said:
Hi guys
Had a search and nobody else seems to be having this problem, but seems so basic that I'm sure I must be missing something obvious!
When I'm in a call (either incoming or outgoing) I can't get the screen to turn on properly in order to hang up or use other programs (check calendar etc). This is particularly annoying on outgoing calls as it makes hanging up very difficult!
To be more detailed, a single tap on the power button has no effect on the screen - it stays off. If I repeatedly click the power button, sometimes the screen will flash on for a miniscule moment - this is my hang up method at the moment, repeatedly press the power button and tap the screen near where the hang up icon will be, and eventually I'll catch it while the screen's on. Once I'm off a call, things act as normal.
I have Pattern Lock set up, and am prompted to unlock the phone once I'm off a call, this is what I'd expect from previous Android phones but might be causing problems here?
I found this previous thread where people have had very similar symptoms because their screen protector is over the proximity sensor, but I don't have a screen protector. Might I have a dodgy proximity sensor? Is there any way of testing it?
Cheers for the help!
Click to expand...
Click to collapse
I have the same problem. It doesn't happen all the time, naturally, but it's been frequent enough to be irritating. If anyone figures this out, I'd love to hear a solution.

Frustratingly this does seem to happen to me every time - although it might only be once the timeout has activated the pattern lock. Or I could be barking up the wrong tree entirely!
Think I might have to do some testing tonight . . .

After some fiddling it does seem that it's a problem with the proximity sensor - Elixir 2's settings show the proximity sensor always showing "near"
If someone could run Elixir 2 on their N4 and confirm that they do get changing settings, it would be a great help!

Related

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed
did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?
i had it to only closed al my apps in taskm and it stoped flickering
My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?
I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.
I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!
Buy pocketshield, problem solved.
i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.
Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.
theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me
Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos
Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...
But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.
The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1
Thank you very much. I opted for the hard reset option... I hope it stays ok this time!
My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved
i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

Keeping the Phone Pad on Screen Durring Call

Hi Guys,
First Thread, so please forgive me if I commit any infractions.
Okay, so love my phone but it does have one VERY ANNOYING QUIRK, the proximity sensor shuts off the screen when on a call & put to my ear (very cool). The problem arises when i pull the phone away from my ear to preform tasks such as entering inputs for phone trees, switching mute on, speaker phone, notes, ect. the phone screen turns back on & defaults back to the home page. then i have to go through a stupid process to get back to what i was doing.
I don't want to interrupt the proximity sensor since it is great for avoiding "face dialing". rather, i think it would be awesome if one of you super geniuses figured out a cab i could use to disable the default back to home screen when the device wakes up.
thanx,
JB
JewBastard said:
Hi Guys,
First Thread, so please forgive me if I commit any infractions.
Okay, so love my phone but it does have one VERY ANNOYING QUIRK, the proximity sensor shuts off the screen when on a call & put to my ear (very cool). The problem arises when i pull the phone away from my ear to preform tasks such as entering inputs for phone trees, switching mute on, speaker phone, notes, ect. the phone screen turns back on & defaults back to the home page. then i have to go through a stupid process to get back to what i was doing.
I don't want to interrupt the proximity sensor since it is great for avoiding "face dialing". rather, i think it would be awesome if one of you super geniuses figured out a cab i could use to disable the default back to home screen when the device wakes up.
thanx,
JB
Click to expand...
Click to collapse
Dear Jew,
Welcome to XDA, please read before posting. There are several people with this issue, I've read a thread that links to this possible resolution. I personally dont have this problem but If you read you'll find your solution.
http://forum.ppcgeeks.com/showthread.php?t=82944
JewBastard said:
Hi Guys,
First Thread, so please forgive me if I commit any infractions.
Okay, so love my phone but it does have one VERY ANNOYING QUIRK, the proximity sensor shuts off the screen when on a call & put to my ear (very cool). The problem arises when i pull the phone away from my ear to preform tasks such as entering inputs for phone trees, switching mute on, speaker phone, notes, ect. the phone screen turns back on & defaults back to the home page. then i have to go through a stupid process to get back to what i was doing.
I don't want to interrupt the proximity sensor since it is great for avoiding "face dialing". rather, i think it would be awesome if one of you super geniuses figured out a cab i could use to disable the default back to home screen when the device wakes up.
thanx,
JB
Click to expand...
Click to collapse
Press the "Make Call" button to go back to that screen. I don't know the technical name, but its an actual button on the bottom of your phone. Next to the home key.

HD2 screen lock needed during calls (capacitive screen is too sensitive)

Hi,
I love my new HD2, but i've got the following problem:
The proximity sensor works doesn't work 10% of the time and because the touchscreen is so sensitive, i end up pressing random buttons with my ear or face. I've been manually locking the screen during calls which:
- is really annoying
- doesn't really solve the problem, screen lock during calls does not require slider to unlock, just a regular button and also has a hang up button on it, so it's pretty much back to the original problem.
I know that there's many custom apps out there that can circumvent this issue but i like the stock lock screen (with slider), i don't need another one.
What i need is an app that automatically locks my screen using htc's "slide to unlock" screen after i accept incoming call or after my outgoing call is connected.
If anyone can help me with this i would apreciate it.
why not try s2u2
it has ability to lock after call is connected
do u have something in way of proximity sensor? case or screen protector? i had similar problem but after making bigger hole in screen protector it works 100%
@brkix: i would like a solution that uses the stock lock screen if possible
@lake: i have nothing of the sort, but i confirmed in several forums including this one that the proximity sensor is not 100% reliable
I exactly have the same problem. in my case I want to place a call then want to put the phone in its case while training or running whatsoever and I would really appreciate of being able to lock the keys in order to avoid accidental touching.
schlox said:
I exactly have the same problem. in my case I want to place a call then want to put the phone in its case while training or running whatsoever and I would really appreciate of being able to lock the keys in order to avoid accidental touching.
Click to expand...
Click to collapse
man said everything
+1
SmartLock, offers incall and outcall lock. This may be your best option.
This CAB will lock the hardware buttons when you are in a call if that helps
http://www.cabcache.com/cabs.asp?cab=29
Do you have hair covering your ear?
Without wearing any head wear my sensor works 100% perfect.
Per advice in the second post, I've yesterday installed s2u2. Mates, this program works really good and answers my necessities. All I had to do was to put a short cut of the application to my main screen. Then, I just lock the device by tapping the lock button during a call.
There's even an option existing to lock the phone automatically when the backlight is off and/or during a call directly.
wingm4n said:
Hi,
... I've been manually locking the screen during calls ...
Click to expand...
Click to collapse
Oh well! Please, tell me how you do it!
I'd pleased if at least I could manually deactivate the screen in order to avoid touching button with my cheek!
I've been trying to find an option to lock screen during a call without succeed.
Thanks,
Cheers!
I have the same problem. This part fails.
Sorry, but I insist... wingm4n: how do you lock the screen during calls?
I still haven't been able to find such option
Cheers,
Up....
Hit start then lock(at bottom left side of screen) after dialing or answering a call.
i have same issue...not with keylocks but with the screen!!!almost every time i make or receive a call with my phone in my pocket or by ear hd2 make itself an other call or push lots of function..and this is very annoying!!!i don't like s2u2...really doesn't any solution exist for solve this problem???
thank you!
Cheers!!
Smartlock
Take a look at this:
http://forum.xda-developers.com/showthread.php?t=505032
It locks the screen during calls, and has some other settings as well. I've been using it for a while and it seems to work just fine. And best of all, its free.
in s2u2 settings, just set: "lock on talk" and deselect "lock device". in this way...lock screen will work only in a call. that's it
I used to have such problem during my first uses with the HD2, I would realize because all of a sudden I heard keypad tones (and so did the other person ) while hitting the dialer with my cheek.
After that, I started noticing IF the proximity sensor triggered or not.
It's not really "idle", it's just very "picky", you actually need your ear to cover it, and not just your head being in its way... I took te habit of checking the phone display with the back of my eye to see if it's on while I answer a call, and if it is all I need to do is to move it on my ear so I touch the area with the proximity sensor the display turns off again. Works for me practically 100% of the times now.
How to turn this off
I have a HD2 running the energy rom and when a call is connected it locks the screen. But I use google voice and need to be able to enter my pin. Anyone know how to get the screen not to lock during a call.

[Q] phone locks during call so I can not hook it

I am using the European Tab, but that probably makes no difference.
For security, I lock the phone automatically after 3 minutes of inaction. This works fine for all apps except phone. Strangely, after dialling (or after picking up a call) the phone first turns off the screen, and briefly thereafter locks the device, within 10 seconds. I can continue the call, but as the screen is off, I can not hang up, unless I first switch it on and enter the password.
I have not found a parameter to influence this behavior. But I know it is not related to the proximity sensor, as the effect happens the same way even when not moving the device from the desk.
Is this a confirmed behavior or does anyone know a cure? It's ok if the screen goes dark, and even if you must turn on via power button, but the password?!
Thanks for any help,
Rolf
rgbigel said:
I am using the European Tab, but that probably makes no difference.
For security, I lock the phone automatically after 3 minutes of inaction. This works fine for all apps except phone. Strangely, after dialling (or after picking up a call) the phone first turns off the screen, and briefly thereafter locks the device, within 10 seconds. I can continue the call, but as the screen is off, I can not hang up, unless I first switch it on and enter the password.
I have not found a parameter to influence this behavior. But I know it is not related to the proximity sensor, as the effect happens the same way even when not moving the device from the desk.
Is this a confirmed behavior or does anyone know a cure? It's ok if the screen goes dark, and even if you must turn on via power button, but the password?!
Thanks for any help,
Rolf
Click to expand...
Click to collapse
It happens to me lately after I flashed a new Rom but I highly doubt that has anything to do with it...it feels like a proximity sensor issue, and a autolock issue as well . I am Clueless sorry

Screen Wake On Calls

Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Click to expand...
Click to collapse
Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue

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