Nexus 4 Warranty - Rooting Voided Warrant - Nexus 4 Q&A, Help & Troubleshooting

Hello Fellow Android Users,
So my Nexus 4 has had random rebooting problems, so I tried some new kernels, roms, I've factory reset and nothing helped. They got worse and worse... Now it won't turn on, so my mom talked to Google about a warranty. They are shipping the replacement phone in 3-5 days. However my phone is rooted and won't turn on, unless rarely it does while connected to my nexus 7 charger. So the phone doesn't work so will Google be able to check for root? Is there a high possibility they will find it. If so I will have to pay $250, I'm fine with this but my mom sure as hell won't be. Sorry for rambling on and I guess to sum it up, will they be able to check for root? If I do get it on with tablet charger what's the best way to unroot/flash stock image etc.
Thank You,
HarryH987
Sent from my Nexus 7 using xda app-developers app

HarryH987 said:
Hello Fellow Android Users,
So my Nexus 4 has had random rebooting problems, so I tried some new kernels, roms, I've factory reset and nothing helped. They got worse and worse... Now it won't turn on, so my mom talked to Google about a warranty. They are shipping the replacement phone in 3-5 days. However my phone is rooted and won't turn on, unless rarely it does while connected to my nexus 7 charger. So the phone doesn't work so will Google be able to check for root? Is there a high possibility they will find it. If so I will have to pay $250, I'm fine with this but my mom sure as hell won't be. Sorry for rambling on and I guess to sum it up, will they be able to check for root? If I do get it on with tablet charger what's the best way to unroot/flash stock image etc.
Thank You,
HarryH987
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
if your phone cannot turn on and stay on, google won't know/care about root and stuff. When I RMA my phone, it was rooted/unlocked/custom rom and kernel.

I have read many times that Google doesn't really seem to care. Other manufacturers consistently do though.

Related

Replacement evo

My wife's evo has some hardware issues with the camera. It is rooted, would you all recommend unrooting if going for a replacement?
EDIT:
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Sent from my PC36100 using Tapatalk
Yes
Sent from my PC36100 using xda premium
I thought it was an absolute yes, until I read a few threads on here where it didn't seem to matter for some.
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Warrior 3000 said:
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Click to expand...
Click to collapse
Wow, don't think I'll go that route, but makes for a good story!
ladle3000 said:
Wow, don't think I'll go that route, but makes for a good story!
Click to expand...
Click to collapse
Yeah i went a little overkill but i was not able to unroot at all because my phone would not connect to any PC. It was the only other way lol! it worked though!
This question has probably been asked at least 50 times on here. The general consensus is that most sprint stores won't care if you are rooted, as long as you are on a stock rom. However, it is very possible they could flag your device and void your warranty. Since unrooting and re-rooting only takes 5 minutes, just do it to be safe.
The second part of my question is more my interest. I am aware of the general consensus.
Sent from my PC36100 using Tapatalk
If you're gonna unroot (which I've never found necessary, after numerous screen and camera and speaker and bezel replacements), and remove any root related app, I'm not sure what more you could do, or what you're asking.
sent from AOKP heaven
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
THREESTRIPEBRAND said:
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
ladle3000 said:
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
No worries, good luck.
Sent from my PC36100 using xda premium
id say pull your sd card, they wont give you a new one anyway. whenever iv got a new phone it didnt include sd card or battery. They just reused my old ones.

S III died yesterday

Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...

[Q] Regarding RMA's

I haven't gotten my device yet, but was planning on rooting it as I do with all of my devices. However I heard it's very likely that I may receive a defective device. If, for example, my battery stopped working, or my phone would no longer turn on, would I be able to get it RMA'd running a custom rom?
Why is it very likely you'll receive a defective device?
You could just hold off rooting or flashing a custom ROM until you've checked the device over. Or even if you do have problems further down the line just reflash the standard factory ROM before you return it.
Eaffon said:
I haven't gotten my device yet, but was planning on rooting it as I do with all of my devices. However I heard it's very likely that I may receive a defective device. If, for example, my battery stopped working, or my phone would no longer turn on, would I be able to get it RMA'd running a custom rom?
Click to expand...
Click to collapse
if the battery is dead how would Google know you rooted it if it aint turning on
You are sending those to lg not Google. Make sure wallet is working because bunch of people, including myself, have problems with that on a replacement device.
Sent from my Nexus 4 using xda premium
munchy_cool said:
if the battery is dead how would Google know you rooted it if it aint turning on
Click to expand...
Click to collapse
um.. im sure they'll find a way to power it back on and then see that theres a lock. and it would be LG doing the checking.
im sure when they get the device back, they'll fix it and just sell it as a refurb or do something of that kind, not just throw them away

Nexus 4 RMA after brick.

Ive bricked my Nexus 4. It was my fault.
Ive been reading around for a solution. I get the Download USB device in task manager, and a USB input device while the red light comes on after holding the power button. No fast boot, screen activity or vibrations.
Ive read that a few people have sent in their Nexus 4's for RMA's while they have bricked custom ROMs installed, none of them seem to post how the RMA went. Do google check for this sort of thing, or just flash a new firmware onto it once they receive it, or have people been charged for the cost of repairing it?
yolo-swag said:
Ive bricked my Nexus 4. It was my fault.
Ive been reading around for a solution. I get the Download USB device in task manager, and a USB input device while the red light comes on after holding the power button. No fast boot, screen activity or vibrations.
Ive read that a few people have sent in their Nexus 4's for RMA's while they have bricked custom ROMs installed, none of them seem to post how the RMA went. Do google check for this sort of thing, or just flash a new firmware onto it once they receive it, or have people been charged for the cost of repairing it?
Click to expand...
Click to collapse
Are you able to boot to bootloader or recovery mode? If you can, you can probably revive it.
How did you do it? Sounds like you flashed a kernel for another device.
joshnichols189 said:
How did you do it? Sounds like you flashed a kernel for another device.
Click to expand...
Click to collapse
Flashed Franco Kernel. Im 90% sure it was the correct one, but I clearly did something wrong.
scream4cheese said:
Are you able to boot to bootloader or recovery mode? If you can, you can probably revive it.
Click to expand...
Click to collapse
No. I just get the red light, nothing else.
yolo-swag said:
Ive bricked my Nexus 4. It was my fault.
Ive been reading around for a solution. I get the Download USB device in task manager, and a USB input device while the red light comes on after holding the power button. No fast boot, screen activity or vibrations.
Ive read that a few people have sent in their Nexus 4's for RMA's while they have bricked custom ROMs installed, none of them seem to post how the RMA went. Do google check for this sort of thing, or just flash a new firmware onto it once they receive it, or have people been charged for the cost of repairing it?
Click to expand...
Click to collapse
Try opening up the phone and unplugging the battery, plugging it back in and try turning on the phone. Its worked for some people with the RLOD
Sent from my Nexus 7 using xda premium
speedygonzo said:
Try opening up the phone and unplugging the battery, plugging it back in and try turning on the phone. Its worked for some people with the RLOD
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Would that have any different result than just leaving it for a week? I left it at home while I went back to uni, so the battery will be dead when I get back. Don't want to make it obvious i've opened it.
yolo-swag said:
Would that have any different result than just leaving it for a week? I left it at home while I went back to uni, so the battery will be dead when I get back. Don't want to make it obvious i've opened it.
Click to expand...
Click to collapse
Well its not really hard if you try to open it, just take your time, and from what I've seen in the forums, its helped many users. You shouldn't have to worry about making it look obvious that you've opened the phone. You only have to remove 4 screws, and that's including the 2 on the actual battery.
Sent from my Nexus 7 using xda premium
Update:
Google accepted my RMA. They have removed their hold on the money, I returned the phone on the 16th.
I have not had any communications back from google about my RMA.
yolo-swag said:
Update:
Google accepted my RMA. They have removed their hold on the money, I returned the phone on the 16th.
I have not had any communications back from google about my RMA.
Click to expand...
Click to collapse
Google for some reason is being very generous with RMA's. On the playstore website it states that RMA's for defects can only be done in the first 15 days after purchase, after that it has to be sent to LG for repairs. But I've seen people RMA a device up to 4 months after getting it. Not sure why they are being so generous unless the Nexus 4's are having a really large failure rate and they are just being nice.

4 nexus 7 in one month ...

Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Wouldn't know what to tell you except return it and try some place else. Bestbuy might of gotten a bad shipment or something. Some have reported build quality issue but a lot of others have reported having no issues what so ever look here, http://forum.xda-developers.com/showthread.php?t=2407866
I as well got mine off amazon, through amazon them selves, no separate sellers and have had very good luck with no issues after testing what others have reported. Can only say keep trying maybe some where else if have to other wise like you said if your too fed up then maybe go with something else. The new Asus memo fhd's are coming out soon but went with the nexus 7 my self because looked like had the best options, also the new nexus 10 should be coming out at some point just don't know when.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
at least Samsung's quality control is better and their tablets work properly.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
Google Keyboard is not needed because you already have it. Plus this isn't the device fault, its because 4.3 Android is new. This happens every update. Some developers only allow an app to install to specific versions. 3hours battery seems low but that depends what you do. 3 hours of screen on time playing a game is normal.
The clicking noise is the camera shutter. Most cameras do this.
Update causing bootloops... Sad to say that it appears to be a bad update that is effecting everyone. Just ignore the update or flash a custom rom.
I know you are frustrated but the devices all sound like they were fine. There aren't any reports I've seen of many defective units. Just new 4.3 software pains. The Nexus devices are mostly for developers to get access to cheap hardware with the latest software. Hence why other manufactures don't upgrade until after a few revisions.
The N7 is a great tab if you can manage the buggy update. You can skip the upgrade but it will keep asking to install it.
Unless you need a tablet now, perhaps, in your case, it would be best wait a week or two until a new update drops.
Sent from my Nexus 7 using XDA Premium 4 mobile app
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
i agree with you... they may put a lot of junk but their good machines.....i have the gs4 ...no complaints in that department
Here is a fix to the x screen
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
I beg to differ - had to return two Note 8's recently because of horrible light bleed and dead pixels.
Sent from my Nexus 4
Typical user issue
Sent from my XT907
My suggestion would be to order another one from a different retailer. I ordered mine direct from google. I've had it for about 2 weeks now without any issues or problems.
firstresistance said:
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Good info. Not sure if that IS the fix as everyone I've talked too said a factory reset did little to solve anything.
It WILL fix a bootloop but it will not stop the random reboots that eventually cause the bootloops.
The reboots are from bad factory images. The only fix I've seen work is to reflash the stock rom that Google has posted.
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Your adv. work like a charm ....thx u so much
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
ggreenwood334 said:
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
OSCSA79 said:
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
Click to expand...
Click to collapse
Well pure android doesn't have root. You need root for such apps like Titanium backup and App Syncing Apps. CM is just a rom. Actually it is a very stock like rom. Its pure android much like what we have on our Nexus devices but it heavily modified by the CM team. Even though more recent builds have been closer and closer to stock apps, most are complete rewrites. They have their own Camera, Dialer, Launcher, extra settings, and Theme support.
CM uses their own special kernel and drivers. It helps when troubleshooting an issue. It works very well and a great option right now.
Sent from my Nexus 7 using XDA Premium 4 mobile app
With all the returns going on ... I'm waiting for a great deal on refurbished 2013 Nexus 7.
I bet I can make dozen people @work to jump on the deal.
Google may raise the price on 2014 Nexus to make all of us pay.
Stuck at X logo?
Just from there enter recovery holding power + volume up when the Android Guy appears with the no command press again power + volume up then wipe cache and reboot if still stuck at the X logo repeat but factory reset this time. That's what I did with mine. In my case just wiping the cache fix it.
Sent from my SPH-L710 using Tapatalk 4
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